2024 Jeep GRAND CHEROKEE L

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2024 Jeep GRAND CHEROKEE L has 61 owner complaints filed with NHTSA — that's 0.8x the segment average of 80. The most common issue is electrical problems (25% of all complaints), specifically: on multiple occasions while driving, vehicle gear blinked from drive and told me place the vehicle in park. unable to do so because i was in traffic, vehicle would no longer accelerate and completely stopped. i could not shift to park and had to turn off the entire car. once restarted, brake system .

4 crash reports 3 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.8x

vs Segment Avg

Known Problems

ELECTRICAL

15 complaints

25%

• On multiple occasions while driving, vehicle gear blinked from Drive and told me place the vehicle in park. Unable to do so because I was in traffic, vehicle would no longer accelerate and completely stopped. I could not shift to Park and had to turn off the entire car. Once restarted, brake system
• This vehicle was purchased brand new Nov.29 2025 on Jan. 20 2025 (mileage - 1232) the vehicle was driven about 48 miles and once arrived the vehicle was placed in Park and turned off as normal. After 90 or so minutes inside came out to start vehicle and it would not start, dash lit up with multiple
• The infotainment system at times will blank out black. While it doesn’t last more than a few seconds it does happen often.

Typical onset: 50K miles Est. repair: $500

“On multiple occasions while driving, vehicle gear blinked from Drive and told me place the vehicle in park. Unable to do so because I was in traffic, vehicle would no longer accelerate and completely stopped. I could not shift to Park and had to turn off the entire car. Once restarted, brake system ”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

12 complaints

20%

• I have had this 2024 Grand Cherokee for barely 4 months and this is the second time I have gotten the notification “Automatic Emergency braking needs servicing” and “Right Lighting needs servicing” the AEB nor forward collision warning works and last time I brought it in they said the right head lig
• I have had this 2024 Grand Cherokee for barely 4 months and this is the second time I have gotten the notification “Automatic Emergency braking needs servicing” and “Right Lighting needs servicing” the AEB nor forward collision warning works and last time I brought it in they said the right head lig
• My car shutdown from automatic braking and would not move, crank or engage into neutral. I was driving, turning at an intersection with the flow of traffic. Cars on both sides of me and behind me. It shut down as we were driving with no warning and would not start or move. My steering wheel locked.

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“I have had this 2024 Grand Cherokee for barely 4 months and this is the second time I have gotten the notification “Automatic Emergency braking needs servicing” and “Right Lighting needs servicing” the AEB nor forward collision warning works and last time I brought it in they said the right head lig”

— NHTSA complaint filing

ENGINE

7 complaints

11%

• This vehicle was purchased brand new Nov.29 2025 on Jan. 20 2025 (mileage - 1232) the vehicle was driven about 48 miles and once arrived the vehicle was placed in Park and turned off as normal. After 90 or so minutes inside came out to start vehicle and it would not start, dash lit up with multiple
• When starting the SUV on a cold morning (1st start ) the engine will make a loud bass sound for a few seconds then disappears at times it will sound like SUV will blow up and it is not coming from the radio because I have the radio off and it doesn't happen at every 1st start
• What component or system failed or malfunctioned, and is it available for inspection upon request? Component: Engine/Powertrain and Electrical System. Availability: Yes, the vehicle is available for inspection. ⸻ 2. How was your safety or the safety of others put at risk? While driving, the vehi

Typical onset: 50K miles Est. repair: $500

“This vehicle was purchased brand new Nov.29 2025 on Jan. 20 2025 (mileage - 1232) the vehicle was driven about 48 miles and once arrived the vehicle was placed in Park and turned off as normal. After 90 or so minutes inside came out to start vehicle and it would not start, dash lit up with multiple”

— NHTSA complaint filing

SPEED CONTROL

6 complaints

10%

• On multiple occasions while driving, vehicle gear blinked from Drive and told me place the vehicle in park. Unable to do so because I was in traffic, vehicle would no longer accelerate and completely stopped. I could not shift to Park and had to turn off the entire car. Once restarted, brake system
• My 2024 Jeep Grand Cherokee was having failures with the Active Lane Management and Park Sense features not turning on. A visit to the service department revealed failures with both the front and rear facing cameras. While waiting for parts, I was travelling on the highway with the Adaptive Cruise
• My 2024 Jeep Grand Cherokee was having failures with the Active Lane Management and Park Sense features not turning on. A visit to the service department revealed failures with both the front and rear facing cameras. While waiting for parts, I was travelling on the highway with the Adaptive Cruise

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

BRAKES

6 complaints

10%

• My car shutdown from automatic braking and would not move, crank or engage into neutral. I was driving, turning at an intersection with the flow of traffic. Cars on both sides of me and behind me. It shut down as we were driving with no warning and would not start or move. My steering wheel locked.
• I had my brakes flushed by my local dealer in June 2025 at about 31,000 miles for routine maintenance. I was traveling to York, Pa from Gravette, AR in September of 2025. All systems on my Cherokee had worked flawlessly on the trip, as they had since its purchase new in the Fall of 2023. On a ver
• All lights came on when starting vehicle. Had no power steering, blind spot monitors failed, etc.

Typical onset: 50K miles Est. repair: $500

“My car shutdown from automatic braking and would not move, crank or engage into neutral. I was driving, turning at an intersection with the flow of traffic. Cars on both sides of me and behind me. It shut down as we were driving with no warning and would not start or move. My steering wheel locked. ”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

ENGINE(~50K mi)

$500

SPEED CONTROL(~50K mi)

$500

BRAKES(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 61 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: On multiple occasions while driving, vehicle gear blinked from Drive and told me place the vehicle in park. Unable to do so because I was in traffic, vehicle would no longer accelerate and completely stopped. I could not shift to Park and had to turn off the entire car. Once restarted, brake system
Typically appears around 50K miles. Repair cost ~$500
☐
DRIVER ASSIST/CAMERAS: I have had this 2024 Grand Cherokee for barely 4 months and this is the second time I have gotten the notification “Automatic Emergency braking needs servicing” and “Right Lighting needs servicing” the AEB nor forward collision warning works and last time I brought it in they said the right head lig
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: This vehicle was purchased brand new Nov.29 2025 on Jan. 20 2025 (mileage - 1232) the vehicle was driven about 48 miles and once arrived the vehicle was placed in Park and turned off as normal. After 90 or so minutes inside came out to start vehicle and it would not start, dash lit up with multiple
Typically appears around 50K miles. Repair cost ~$500
☐
SPEED CONTROL: On multiple occasions while driving, vehicle gear blinked from Drive and told me place the vehicle in park. Unable to do so because I was in traffic, vehicle would no longer accelerate and completely stopped. I could not shift to Park and had to turn off the entire car. Once restarted, brake system
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)