2022 Jeep GRAND CHEROKEE L

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2022 Jeep GRAND CHEROKEE L has 117 owner complaints filed with NHTSA — that's 1.5x the segment average of 80. The most common issue is driver assist/cameras problems (34% of all complaints), specifically: the infotainment center went to error on jeep with less than 60,000 miles. owned from new 2 years. the infotainment center can not be accessed and it makes modifications on its own. like choosing different language of italian and using euro measurements. there is no way to change this. the biggest i.

2 crash reports

117

Total Complaints

Recalls Issued

—/5

Safety Stars

1.5x

vs Segment Avg

Known Problems

DRIVER ASSIST/CAMERAS

40 complaints

34%

• The infotainment center went to error on Jeep with less than 60,000 miles. Owned from new 2 years. The infotainment center can not be accessed and it makes modifications on its own. Like choosing different language of Italian and using euro measurements. There is no way to change this. The biggest i
• See attached document for complaint
• See attached document for complaint

Typical onset: 50K miles Est. repair: $500

“The infotainment center went to error on Jeep with less than 60,000 miles. Owned from new 2 years. The infotainment center can not be accessed and it makes modifications on its own. Like choosing different language of Italian and using euro measurements. There is no way to change this. The biggest i”

— NHTSA complaint filing

ELECTRICAL

25 complaints

21%

• The infotainment center went to error on Jeep with less than 60,000 miles. Owned from new 2 years. The infotainment center can not be accessed and it makes modifications on its own. Like choosing different language of Italian and using euro measurements. There is no way to change this. The biggest i
• Battery is being completely depleted by unknown source. Vehicle will not start or any functions do not work. A one day old new battery was completely drained and depleted in a 24 hour period.
• June 2, 2023 power steering went out while driving, lights on dash came on, mileage on vehicle 15,869. Was out of town, stopped vehicle for about an hour, lights on dash no longer visible, power steering returned. Vehicle brought into dealership on June 22, 2023, EPS was updated. March 17, 2025 sa

Typical onset: 50K miles Est. repair: $500💥 1 crashes

— NHTSA complaint filing

OTHER

9 complaints

• See attached document for complaint
• The forward collision warning turns off on it's own. Jeep did an upgrade and now the radio turns off and on by itself, changes in preference happens without warning and forward collision warning stays lit. Jeep has replaced the radio 3 times since and I've been to the dealership at least 15 times to
• The sunroof exploded and shattered throughout the car while driving on the freeway, no other cars in front of me and no overhead bridges. Speed was approx 50 mph.

Typical onset: 50K miles Est. repair: $500

“See attached document for complaint”

— NHTSA complaint filing

TRANSMISSION

8 complaints

• Egr is making the check engine light go on. There wasn’t a recall for my vin listed. I don’t know if they fixed it and it happened again or if the never fixed it and said they did or if my car wasn’t identified in the recall.
• We noticed the "battery" indicator light was lit, so we changed the battery. That addressed the light, but soon it lit up again, followed by an overheated engine warning so we stopped and called for a tow to Puente Hills Jeep. We were informed it was a pulley so it was replaced along with the serpen
• When driveing the jeep it just stop pulling,just driveing in traffic I'm so scared we gonna get Hurt or killed,drove jeep to my daughter house,spent the night next morning getting ready to leave truck wouldn't move,suspension just popped so loud,we kept twisting the button to neutral to drive,before

Typical onset: 50K miles Est. repair: $500

“Egr is making the check engine light go on. There wasn’t a recall for my vin listed. I don’t know if they fixed it and it happened again or if the never fixed it and said they did or if my car wasn’t identified in the recall.”

— NHTSA complaint filing

BRAKES

7 complaints

• The contact owned a 2022 Jeep Grand Cherokee L. The contact stated that upon pulling into a parking spot and depressing the brake pedal to come to a stop, the vehicle failed to respond. The vehicle rolled up the curb, went through the plate glass of a building, and stopped. There was no warning ligh
• ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston c
• ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston c

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“The contact owned a 2022 Jeep Grand Cherokee L. The contact stated that upon pulling into a parking spot and depressing the brake pedal to come to a stop, the vehicle failed to respond. The vehicle rolled up the curb, went through the plate glass of a building, and stopped. There was no warning ligh”

— NHTSA complaint filing

Estimated Repair Costs

DRIVER ASSIST/CAMERAS(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

OTHER(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

BRAKES(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 117 owner complaints for this specific year, here's what to check or ask about:

☐
DRIVER ASSIST/CAMERAS: The infotainment center went to error on Jeep with less than 60,000 miles. Owned from new 2 years. The infotainment center can not be accessed and it makes modifications on its own. Like choosing different language of Italian and using euro measurements. There is no way to change this. The biggest i
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: The infotainment center went to error on Jeep with less than 60,000 miles. Owned from new 2 years. The infotainment center can not be accessed and it makes modifications on its own. Like choosing different language of Italian and using euro measurements. There is no way to change this. The biggest i
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: See attached document for complaint
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: Egr is making the check engine light go on. There wasn’t a recall for my vin listed. I don’t know if they fixed it and it happened again or if the never fixed it and said they did or if my car wasn’t identified in the recall.
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)