BestCarRank
Jeep

2021 Jeep CHEROKEE

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2021 Jeep CHEROKEE has 188 owner complaints filed with NHTSA — that's 0.1x the segment average of 1918. The most common issue is transmission problems (36% of all complaints), specifically: my 2021 jeep's power train unit broke and damaged other connecting parts while driving on a highway using cruise control causing a complete loss of power. this occurred with only 5696 miles driven on the vehicle.. There are 4 recalls issued for this model year. ⚠️ 6 fire reports filed.

6 fire reports 13 crash reports 7 injuries

188

Total Complaints

4

Recalls Issued

4/5

Safety Stars

0.1x

vs Segment Avg

Known Problems(top 5 of 8)

TRANSMISSION

68 complaints
36%
  • MY 2021 JEEP'S POWER TRAIN UNIT BROKE AND DAMAGED OTHER CONNECTING PARTS WHILE DRIVING ON A HIGHWAY USING CRUISE CONTROL CAUSING A COMPLETE LOSS OF POWER. THIS OCCURRED WITH ONLY 5696 MILES DRIVEN ON THE VEHICLE.
  • Vehicle stalled on the road while stopped in the center lane and trying to take left turn. It was completely dead, no warning indicators or signals. Both dash board and radio screens were blank. Key was locked, could not take it out. Everything came back to normal after about fifteen minutes and I w
  • While I was trying to get onto the interstate my vehicle would not accelerate. I tried to merge in with traffic but I was only going 35 and I almost hit someone. They stayed the same speed hoping I would speed up in front of them but I couldn’t. This put everyone around me at risk. I took my vh to t
Typical onset: 50K miles Est. repair: $500💥 1 crashes

MY 2021 JEEP'S POWER TRAIN UNIT BROKE AND DAMAGED OTHER CONNECTING PARTS WHILE DRIVING ON A HIGHWAY USING CRUISE CONTROL CAUSING A COMPLETE LOSS OF POWER. THIS OCCURRED WITH ONLY 5696 MILES DRIVEN ON THE VEHICLE.

— NHTSA complaint filing

When Problems Appear on the 2021 Jeep CHEROKEE

Based on 32 owner complaints that included an odometer reading. Median mileage at time of complaint: 28K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage
0-30K
18
30-60K
7
60-100K
5
100-150K
2
150-200K
0
200K+
0

TRANSMISSION

In line with typicalmedian 33K mi · 8 reports
0-30K
4
30-60K
2
60-100K
2
100-150K
0
150-200K
0
200K+
0

ELECTRICAL

In line with typicalmedian 45K mi · 6 reports
0-30K
2
30-60K
2
60-100K
1
100-150K
1
150-200K
0
200K+
0

ENGINE

In line with typicalmedian 27K mi · 6 reports
0-30K
3
30-60K
1
60-100K
1
100-150K
1
150-200K
0
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (4)

POWER TRAIN:AUTOMATIC TRANSMISSION:COOLER/RADIATOR:HOSES AND FITTINGS04/05/2021

Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak.

Risk: A transmission fluid leak increases the risk of a fire.

Fix: Dealers will inspect and replace the hose, free of charge. Owners notification letters were mailed May 18, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y18.

Fuel Cost Calculator for 2021 Jeep CHEROKEE

Live EIA prices
Per year
$2,087
Per month
$174
Per mile
17.4¢
MPG
23
City driving (worst-case MPG)
$2,527/yr
Highway driving (best-case MPG)
$1,656/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2021 Jeep CHEROKEE

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,809
Full coverage / month
$151
Liability only / year
$626
vs US avg
+8%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (suv-midsize)1.05x
× theft risk1.00x
× safety rating0.98x
× vehicle age1.05x
= Full coverage estimate$1809

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Jeep CHEROKEE Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
36 months
Transmission fluid
60K mi
Engine coolant
100K mi
Spark plugs
100K mi
Cabin air filter
24K mi
Engine air filter
30K mi
Differential (AWD/4WD)
20K mi

4WD Wrangler/Gladiator have shorter transfer case + differential intervals if off-roaded frequently.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Jeep New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
5 yr / 60K mi

These are the terms for a new Jeep. If you're buying a used 2021 CHEROKEE, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Jeep dealer for VIN-specific remaining warranty.

Estimated Repair Costs

TRANSMISSION(~50K mi)
$500
ENGINE(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
OTHER(~50K mi)
$500
BRAKES(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 188 owner complaints for this specific year, here's what to check or ask about:

  • TRANSMISSION: MY 2021 JEEP'S POWER TRAIN UNIT BROKE AND DAMAGED OTHER CONNECTING PARTS WHILE DRIVING ON A HIGHWAY USING CRUISE CONTROL CAUSING A COMPLETE LOSS OF POWER. THIS OCCURRED WITH ONLY 5696 MILES DRIVEN ON THE VEHICLE.

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: I WAS DRIVING IN A RESIDENTIAL AREA (40 MPH) WHEN MY CAR SUDDENLY JOLTED AS IF I HAD SUDDENLY STEPPED ON THE BRAKE PEDAL AND THEN THE GAS PEDAL. I STOPPED FOR A RED LIGHT, AND THE CAR SUDDENLY STALLED. THE ENGINE AND BATTERY LIGHT WERE ON, THE SEAT/STEERING WHEEL WARMER, AND AIR CONDITIONING SYSTEM

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: I WAS DRIVING IN A RESIDENTIAL AREA (40 MPH) WHEN MY CAR SUDDENLY JOLTED AS IF I HAD SUDDENLY STEPPED ON THE BRAKE PEDAL AND THEN THE GAS PEDAL. I STOPPED FOR A RED LIGHT, AND THE CAR SUDDENLY STALLED. THE ENGINE AND BATTERY LIGHT WERE ON, THE SEAT/STEERING WHEEL WARMER, AND AIR CONDITIONING SYSTEM

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: I WAS DRIVING IN A RESIDENTIAL AREA (40 MPH) WHEN MY CAR SUDDENLY JOLTED AS IF I HAD SUDDENLY STEPPED ON THE BRAKE PEDAL AND THEN THE GAS PEDAL. I STOPPED FOR A RED LIGHT, AND THE CAR SUDDENLY STALLED. THE ENGINE AND BATTERY LIGHT WERE ON, THE SEAT/STEERING WHEEL WARMER, AND AIR CONDITIONING SYSTEM

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 4 recalls have been completed — free at any Jeep dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

Overall
Frontal
Side
Rollover

At a Glance

Complaints
188
Recalls
4
Fire reports
6
Crash reports
13
Injury reports
7
Segment avg
1918

Check a Specific VIN

See recalls for YOUR 2021 Jeep CHEROKEE