2016 Jeep CHEROKEE

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2016 Jeep CHEROKEE has 2036 owner complaints filed with NHTSA — that's 25.4x the segment average of 80. The most common issue is transmission problems (31% of all complaints), specifically: first of all, this is a brand new vehicle with just over 1,300 miles on it after nearly 3 months of use. the vehicle was in motion on the road with a 45mph speed limit. the transmission just shut down and i was unable to accelerate and the rpm shot up to a high level. luckily there was no one else . ⚠️ 17 fire reports filed.

17 fire reports 31 crash reports 11 injuries

2036

Total Complaints

Recalls Issued

—/5

Safety Stars

25.4x

vs Segment Avg

Known Problems

TRANSMISSION

624 complaints

31%

• FIRST OF ALL, THIS IS A BRAND NEW VEHICLE WITH JUST OVER 1,300 MILES ON IT AFTER NEARLY 3 MONTHS OF USE. THE VEHICLE WAS IN MOTION ON THE ROAD WITH A 45MPH SPEED LIMIT. THE TRANSMISSION JUST SHUT DOWN AND I WAS UNABLE TO ACCELERATE AND THE RPM SHOT UP TO A HIGH LEVEL. LUCKILY THERE WAS NO ONE ELSE
• BRAND NEW CAR, SHAKE AND SHIMMY BETWEEN 1ST AND 2ND GEAR, AND HITS HARD IN 4TH. I HAVE ROUGHLY 1400 MILES ON IT. TOOK IT TO LOCAL JEEP DEALERSHIP FOR SERVICE, THE TEAM CLAIMED TO FIX IT WITH A TCM FLASH. HOWEVER, MUCH LIKE MANY OTHERS WHO HAVE HAD THE SAME ISSUE, THE FLASH DID NOT FIX THE ISSUE. EXT
• WE BOUGHT A 2016 JEEP CHEROKEE SPORT TWO DAYS AGO.AT A 108 MILES WHILE DRIVING UP A CITY STREET. THE CAR BECAME VERY JERKY, LUNGING FORWARD, THEN WENT IN TO NEUTRAL AND DIED. AFTER THAT THE CAR WOULDN'T START AGAIN. LUCKILY THERE WASN'T ANY DRIVERS NEAR US AND WE WEREN'T ON A HWY. THE DEALERSHIP DID

Typical onset: 50K miles Est. repair: $500🔥 3 fire reports💥 7 crashes

“FIRST OF ALL, THIS IS A BRAND NEW VEHICLE WITH JUST OVER 1,300 MILES ON IT AFTER NEARLY 3 MONTHS OF USE. THE VEHICLE WAS IN MOTION ON THE ROAD WITH A 45MPH SPEED LIMIT. THE TRANSMISSION JUST SHUT DOWN AND I WAS UNABLE TO ACCELERATE AND THE RPM SHOT UP TO A HIGH LEVEL. LUCKILY THERE WAS NO ONE ELSE ”

— NHTSA complaint filing

OTHER

327 complaints

16%

• I PURCHASED A 2016 JEEP CHEROKEE WITH AN ACTIVE DRIVE II TRANSFER CASE FOR THE SOLE PURPOSE OF FLAT TOWING IT BEHIND AN RV. ALL PRINTED AND ON-LINE BROCHURES CLEARLY STATED THAT THE VEHICLE COULD BE FLAT TOWED. I PAID A LOT OF MONEY FOR THE UPGRADED DRIVETRAIN AND WAITED 8 WEEKS FOR DELIVERY ONLY
• TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. AFTER THE VEHICLE WAS PARKED FOR APPROXIMATELY 20 MINUTES, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ON SEVERAL OCCASIONS, THE PARKING BRAKE INDEPEN
• CENTER CONSOLE IN THIS 2016 JEEP CHEROKEE LATITUDE AWD HAS DESIGN FLAWS AS EVERY TIME CAR HITS A BUMP THE CONSOLE OPENS CAUSING A DISTRACTION -- DEALERSHIP HAS REPLACED THE LATCH THAT DID NOT WORK AND THEN THEY REPLACED THE WHOLE CONSOLE AND AS TO DATE THE CONSOLE STILL OPENS.

Typical onset: 50K miles Est. repair: $500🔥 6 fire reports💥 5 crashes

“I PURCHASED A 2016 JEEP CHEROKEE WITH AN ACTIVE DRIVE II TRANSFER CASE FOR THE SOLE PURPOSE OF FLAT TOWING IT BEHIND AN RV. ALL PRINTED AND ON-LINE BROCHURES CLEARLY STATED THAT THE VEHICLE COULD BE FLAT TOWED. I PAID A LOT OF MONEY FOR THE UPGRADED DRIVETRAIN AND WAITED 8 WEEKS FOR DELIVERY ONLY ”

— NHTSA complaint filing

ENGINE

319 complaints

16%

• TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE TOOK MULTIPLE ATTEMPTS TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN OIL CHANGE. THE VEHICLE WAS
• WE BOUGHT A BRAND NEW JEEP AND BY 5168 MILES IT USED 3 QUARTS OF SYNTHETIC OIL. WE HAD THE OIL CHANGED AT 3000 MILES AT THE DEALER(AS THEY SUGGESTED). WE INFORMED THE DEALER THAT THE JEEP WAS BURNING OIL NOT LEAKING OIL. WE WERE TOLD THAT CHRYSLER WOULD NOT DO ANYTHING ABOUT IT UNTIL 7500 MILES AND
• TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 75 MPH, THE VEHICLE DECELERATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE ENGINE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT ABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO RECALLS F

Typical onset: 50K miles Est. repair: $500🔥 4 fire reports💥 2 crashes

“TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE TOOK MULTIPLE ATTEMPTS TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN OIL CHANGE. THE VEHICLE WAS ”

— NHTSA complaint filing

ELECTRICAL

294 complaints

14%

• SAFETY RECALL S28 SHIFT INTERLOCK SOLENOID ELECTRICAL CONNECTOR THE DEALER FAILS AND IS UNABLE TO REMEDY THIS DEFECT, THEY DO NOT HAVE THE PART ITS BEEN TWO MONTH PLEASE HELP!!!
• TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. AFTER THE VEHICLE WAS PARKED FOR APPROXIMATELY 20 MINUTES, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ON SEVERAL OCCASIONS, THE PARKING BRAKE INDEPEN
• VEHICLE HAD RUN UNATTENDED IN ENCLOSED GARAGE. VEHICLE CONSUMED ALL FUEL IN GAS TANK (ABOUT 14 GALLONS) RESULTING IN EXCESSIVE HEAT BUILD UP IN GARAGE THAT ITEMS IN GARAGE MELTED. PARTS ON THE VEHICLE MELTED. THE BATTERY WAS RUINED FROM EXCESSIVE HEAT, THE FUEL PUMP, INSIDE THE FUEL TANK, MELTED. T

Typical onset: 50K miles Est. repair: $500🔥 4 fire reports💥 2 crashes

“SAFETY RECALL S28 SHIFT INTERLOCK SOLENOID ELECTRICAL CONNECTOR THE DEALER FAILS AND IS UNABLE TO REMEDY THIS DEFECT, THEY DO NOT HAVE THE PART ITS BEEN TWO MONTH PLEASE HELP!!!”

— NHTSA complaint filing

BRAKES

94 complaints

• BRAND NEW CAR WITH 2 MILES ON IT. BRAKES WERE WEAK FEELING. DEALER IS REPLACING THE ENTIRE SYSTEM, POWERBOOSTER, MASTER CYLINDER, AND LINES. HAD MY WIFE AND BABY IN IT. DEALER SAID IT IS NOT SAFE TO DRIVE.
• I HAD MY 2016 JEEP CHEROKEE IN TO SERVICE AT ABOUT MILEAGE 1800. THE JEEP DEALER REPORTED TO ME THAT HE UPGRADED MY SOFTWARE TO THE LATEST AND GREATEST AND PRODUCED A SOFTWARE UPGRADE NUMBER WHICH MEANT NOTHING TO ME, BUT THE DEALER ASSURED ME THAT CERTAIN FIXES WERE ADDRESSED, INCLUDING THE IMPORT
• TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE'S EMERGENCY BRAKE INDEPENDENTLY ACTIVATED ON ITS OWN WHILE BEING TOWED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A WIRING HARNESS AND THE POW

Typical onset: 50K miles Est. repair: $500💥 4 crashes

“BRAND NEW CAR WITH 2 MILES ON IT. BRAKES WERE WEAK FEELING. DEALER IS REPLACING THE ENTIRE SYSTEM, POWERBOOSTER, MASTER CYLINDER, AND LINES. HAD MY WIFE AND BABY IN IT. DEALER SAID IT IS NOT SAFE TO DRIVE.”

— NHTSA complaint filing

Estimated Repair Costs

TRANSMISSION(~50K mi)

$500

OTHER(~50K mi)

$500

ENGINE(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

BRAKES(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 2036 owner complaints for this specific year, here's what to check or ask about:

☐
TRANSMISSION: FIRST OF ALL, THIS IS A BRAND NEW VEHICLE WITH JUST OVER 1,300 MILES ON IT AFTER NEARLY 3 MONTHS OF USE. THE VEHICLE WAS IN MOTION ON THE ROAD WITH A 45MPH SPEED LIMIT. THE TRANSMISSION JUST SHUT DOWN AND I WAS UNABLE TO ACCELERATE AND THE RPM SHOT UP TO A HIGH LEVEL. LUCKILY THERE WAS NO ONE ELSE
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: I PURCHASED A 2016 JEEP CHEROKEE WITH AN ACTIVE DRIVE II TRANSFER CASE FOR THE SOLE PURPOSE OF FLAT TOWING IT BEHIND AN RV. ALL PRINTED AND ON-LINE BROCHURES CLEARLY STATED THAT THE VEHICLE COULD BE FLAT TOWED. I PAID A LOT OF MONEY FOR THE UPGRADED DRIVETRAIN AND WAITED 8 WEEKS FOR DELIVERY ONLY
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE TOOK MULTIPLE ATTEMPTS TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN OIL CHANGE. THE VEHICLE WAS
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: SAFETY RECALL S28 SHIFT INTERLOCK SOLENOID ELECTRICAL CONNECTOR THE DEALER FAILS AND IS UNABLE TO REMEDY THIS DEFECT, THEY DO NOT HAVE THE PART ITS BEEN TWO MONTH PLEASE HELP!!!
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)