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Jeep

2019 Jeep CHEROKEE

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2019 Jeep CHEROKEE has 2363 owner complaints filed with NHTSA — that's 1.2x the segment average of 1918. The most common issue is transmission problems (31% of all complaints), specifically: the transmission takes far too long to downshift when called upon for a quick drop in gears. when driving at highway speeds or even normal city speeds, when you need to change lanes for a quick pass of another vehicle and push the accelerator to the floor, the vehicle is left waiting for 2 to 3 seco. There are 11 recalls issued for this model year. ⚠️ 26 fire reports filed.

26 fire reports 40 crash reports 22 injuries

2363

Total Complaints

11

Recalls Issued

4/5

Safety Stars

1.2x

vs Segment Avg

Known Problems(top 5 of 8)

TRANSMISSION

744 complaints
31%
  • THE TRANSMISSION TAKES FAR TOO LONG TO DOWNSHIFT WHEN CALLED UPON FOR A QUICK DROP IN GEARS. WHEN DRIVING AT HIGHWAY SPEEDS OR EVEN NORMAL CITY SPEEDS, WHEN YOU NEED TO CHANGE LANES FOR A QUICK PASS OF ANOTHER VEHICLE AND PUSH THE ACCELERATOR TO THE FLOOR, THE VEHICLE IS LEFT WAITING FOR 2 TO 3 SECO
  • WITHIN A 2 WEEKS AFTER I BOUGHT THE JEEP, WHILE DRIVING MY BRAND NEW JEEP CHEROKEE TRAIL-RATED, GOING OVER SPEED BUMPS AT A VERY LOW SPEED 3-5 MILES PH, I HEARD A GRINDING NOISE COMING FROM THE TRANSMISSION. TOOK THE JEEP BACK TO THE DEALER AND WAS ADVISED THAT THE MANUFACTURER, CHRYSLER, HAD INSTAL
  • I READY TOOK MY CAR 3 TIMES TO CHRYSLER DEALER, THE ISSUE IS WHILE I WAS DRIVING THE CAR SHUT OFF 5 TIMES ON THE LAST 3 WEEKS, THE DEALER TOLD ME THEY CANNOT DUPLICATE THE FAULT SO I NEED TO KEEP DRIVING LIKE THAT, BUT WHAT ABOUT IF THIS HAPPENS ON THE FREEWAY I WILL CRASH. I FEEL UNSAFE AND THE DEA
Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 8 crashes

THE TRANSMISSION TAKES FAR TOO LONG TO DOWNSHIFT WHEN CALLED UPON FOR A QUICK DROP IN GEARS. WHEN DRIVING AT HIGHWAY SPEEDS OR EVEN NORMAL CITY SPEEDS, WHEN YOU NEED TO CHANGE LANES FOR A QUICK PASS OF ANOTHER VEHICLE AND PUSH THE ACCELERATOR TO THE FLOOR, THE VEHICLE IS LEFT WAITING FOR 2 TO 3 SECO

— NHTSA complaint filing

When Problems Appear on the 2019 Jeep CHEROKEE

Based on 1,096 owner complaints that included an odometer reading. Median mileage at time of complaint: 18K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage
0-30K
658
30-60K
218
60-100K
138
100-150K
72
150-200K
10
200K+
0

TRANSMISSION

In line with typicalmedian 48K mi · 298 reports
0-30K
107
30-60K
62
60-100K
71
100-150K
54
150-200K
4
200K+
0

ENGINE

In line with typicalmedian 17K mi · 279 reports
0-30K
178
30-60K
64
60-100K
27
100-150K
8
150-200K
2
200K+
0

ELECTRICAL

In line with typicalmedian 12K mi · 160 reports
0-30K
111
30-60K
31
60-100K
14
100-150K
2
150-200K
2
200K+
0

OTHER

In line with typicalmedian 10K mi · 88 reports
0-30K
66
30-60K
18
60-100K
4
100-150K
0
150-200K
0
200K+
0

STEERING

In line with typicalmedian 12K mi · 68 reports
0-30K
50
30-60K
8
60-100K
7
100-150K
3
150-200K
0
200K+
0

BRAKES

In line with typicalmedian 8K mi · 47 reports
0-30K
35
30-60K
5
60-100K
4
100-150K
2
150-200K
1
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (11)

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL20/12/2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

Risk: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.

Fix: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.

Fuel Cost Calculator for 2019 Jeep CHEROKEE

Live EIA prices
Per year
$2,087
Per month
$174
Per mile
17.4¢
MPG
23
City driving (worst-case MPG)
$2,527/yr
Highway driving (best-case MPG)
$1,656/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2019 Jeep CHEROKEE

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,723
Full coverage / month
$144
Liability only / year
$626
vs US avg
+3%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (suv-midsize)1.05x
× theft risk1.00x
× safety rating0.98x
× vehicle age1.00x
= Full coverage estimate$1723

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Jeep CHEROKEE Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
36 months
Transmission fluid
60K mi
Engine coolant
100K mi
Spark plugs
100K mi
Cabin air filter
24K mi
Engine air filter
30K mi
Differential (AWD/4WD)
20K mi

4WD Wrangler/Gladiator have shorter transfer case + differential intervals if off-roaded frequently.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Jeep New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
5 yr / 60K mi

These are the terms for a new Jeep. If you're buying a used 2019 CHEROKEE, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Jeep dealer for VIN-specific remaining warranty.

Estimated Repair Costs

TRANSMISSION(~50K mi)
$500
ENGINE(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
OTHER(~50K mi)
$500
STEERING(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 2363 owner complaints for this specific year, here's what to check or ask about:

  • TRANSMISSION: THE TRANSMISSION TAKES FAR TOO LONG TO DOWNSHIFT WHEN CALLED UPON FOR A QUICK DROP IN GEARS. WHEN DRIVING AT HIGHWAY SPEEDS OR EVEN NORMAL CITY SPEEDS, WHEN YOU NEED TO CHANGE LANES FOR A QUICK PASS OF ANOTHER VEHICLE AND PUSH THE ACCELERATOR TO THE FLOOR, THE VEHICLE IS LEFT WAITING FOR 2 TO 3 SECO

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: ENGINE SHUTS OFF ITSELF WHILE DRIVING AT 40MPH IN 3 DIFFERENT OCCASIONS . ALL ISSUES IN THIS CAR START WITH THE RADIO RESETING ITSELF TO ANTITHEFT/ENGINEER MODE OR SHUTTING OFF *TT

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: THE RADIO WILL SUDDENLY GO OUT AND MULTI-COLORED LINES WILL APPEAR ON THE LEFT SIDE OF THE SCREEN. SOMETIMES THE MUSIC WILL CONTINUE TO PLAY OTHER TIMES IT WILL NOT. IT SEEMS TO BE EFFECTING THE RUNNING LIGHTS ONLY ON ONE SIDE. THE TIME FRAME WHEN IT GOES OUT AND COMES BACK ON VARIES, ANYWHERE FR

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: VEHICLE LOCKED UP AFTER STEPPING ON BRAKE AT STOP LIGHT. DASH LIGHTS STARTED BLINKING OFF AND ON.

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 11 recalls have been completed — free at any Jeep dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

Overall
Frontal
Side
Rollover

At a Glance

Complaints
2363
Recalls
11
Fire reports
26
Crash reports
40
Injury reports
22
Segment avg
1918

Check a Specific VIN

See recalls for YOUR 2019 Jeep CHEROKEE