2019 Infiniti QX80

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2019 Infiniti QX80 has 24 owner complaints filed with NHTSA — that's 0.3x the segment average of 80. The most common issue is electrical problems (29% of all complaints), specifically: went to start car after it was sitting over night (and temperature had dropped) and it would not start, requiring a jump. nothing was left on overnight. car required jump start two more times until i was able to take to dealer. i was told it was a defective battery and battery was exchanged. three .

Total Complaints

Recalls Issued

—/5

Safety Stars

0.3x

vs Segment Avg

Known Problems

ELECTRICAL

7 complaints

29%

• WENT TO START CAR AFTER IT WAS SITTING OVER NIGHT (AND TEMPERATURE HAD DROPPED) AND IT WOULD NOT START, REQUIRING A JUMP. NOTHING WAS LEFT ON OVERNIGHT. CAR REQUIRED JUMP START TWO MORE TIMES UNTIL I WAS ABLE TO TAKE TO DEALER. I WAS TOLD IT WAS A DEFECTIVE BATTERY AND BATTERY WAS EXCHANGED. THREE
• ON THREE OCCASIONS THE BATTERY IN MY 2019 QX80 HAS DIED FOR NO APPARENT REASON. THE CAR IS A 2019 AND THE BATTERY DIED 8 MONTHS, 10 MONTHS AND NOW 13 MONTHS AFTER PURCHASING IT BRAND NEW. EACH TIME THE CAR HAS DRIVEN FINE IN THE MORNING ON MY WAY TO WORK BUT WHEN I TRIED TO TURN IT ON TO HEAD HOME
• I HAVE BEEN STRANDED NUMEROUS TIMES WITH THIS VEHICLE. SOME BATTERY GREMLIN OR ELECTRICAL GREMLIN. BROUGHT TO THE SHOP AND THEY SAID THERE WAS A RECALL THAT WAS FIXED. I WENT TO THE STORE 2 DAYS LATER , CAME OUT WITH $400 WORTH OF GROCERIES AND GO TO START MY TRUCK AND NOTHING . BLINKING FLASHING EL

Typical onset: 50K miles Est. repair: $500

“WENT TO START CAR AFTER IT WAS SITTING OVER NIGHT (AND TEMPERATURE HAD DROPPED) AND IT WOULD NOT START, REQUIRING A JUMP. NOTHING WAS LEFT ON OVERNIGHT. CAR REQUIRED JUMP START TWO MORE TIMES UNTIL I WAS ABLE TO TAKE TO DEALER. I WAS TOLD IT WAS A DEFECTIVE BATTERY AND BATTERY WAS EXCHANGED. THREE ”

— NHTSA complaint filing

OTHER

5 complaints

21%

• THE CAR'S REARVIEW CAMERA HAS NO VISIBILITY WHEN IT'S NIGHTTIME OR DARK OUTSIDE. THE REARVIEW CAMERA MONITOR IS ALMOST PITCH BLACK AND TOO GRAINY. SIDEVIEW CAMERA ALSO SHOWS NO VISIBILITY (EVEN THOUGH THE CAR COMES WITH THESE FEATURES) AND CHANGING BRIGHTNESS/CONTRAST SETTINGS DOES NOT RESOLVE THE P
• I WAS DRIVING DOWN THE ROAD, ONLY VEHICLE ON THE HIGHWAY AND IT WAS A CLEAR, HOT, AND SUNNY DAY. I HEARD A LOUD NOISE LIKE A GUNSHOT AND THEN COULD HEAR THE SOUND OF AIR LIKE RIDING WITH THE WINDOW DOWN. I LOOKED AROUND INSIDE MY CAR AND DIDN'T SEE ANYTHING SO I PULLED THE SHADE A LITTLE FROM THE
• The battery will lose all charge stranding you. Has happened twice and after searching the internet apparently Infiniti has known about this problem.

Typical onset: 50K miles Est. repair: $500

“THE CAR'S REARVIEW CAMERA HAS NO VISIBILITY WHEN IT'S NIGHTTIME OR DARK OUTSIDE. THE REARVIEW CAMERA MONITOR IS ALMOST PITCH BLACK AND TOO GRAINY. SIDEVIEW CAMERA ALSO SHOWS NO VISIBILITY (EVEN THOUGH THE CAR COMES WITH THESE FEATURES) AND CHANGING BRIGHTNESS/CONTRAST SETTINGS DOES NOT RESOLVE THE P”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

3 complaints

13%

• The backup camera cannot see see at nighttime, a real safety issue.
• The backup camera cannot see see at nighttime, a real safety issue.
• The night rear backup camera is extremely dark and blurry. You can’t see anything via the camera at night.

Typical onset: 50K miles Est. repair: $500

“The backup camera cannot see see at nighttime, a real safety issue.”

— NHTSA complaint filing

FUEL SYSTEM

2 complaints

• WENT TO START CAR AFTER IT WAS SITTING OVER NIGHT (AND TEMPERATURE HAD DROPPED) AND IT WOULD NOT START, REQUIRING A JUMP. NOTHING WAS LEFT ON OVERNIGHT. CAR REQUIRED JUMP START TWO MORE TIMES UNTIL I WAS ABLE TO TAKE TO DEALER. I WAS TOLD IT WAS A DEFECTIVE BATTERY AND BATTERY WAS EXCHANGED. THREE
• Fuel gauge erratically and inaccurately showing different levels of fuel- sometimes full, empty or anywhere in between. Potential risk of running out of gas and not knowing. Recalls are listed for other vehicle model years but not this one. No warning messages appear on dashboard. First noticed

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

BRAKES

2 complaints

• 2019 INFINITY QX80 LIMITED 4 X 4--FAULTY AUTOMATIC BREAKING SYSTEM!!! CAR WOULD EMIT A BEEP BEEP BEEEEEEP AND THEN THE AUTO BRAKING SYSTEM WOULD ENGAGE AND CAUSE THE CAR TO COME TO AN ABRUPT STOP. THIS OCCURRED WITHIN THE FIRST 1000 MILES OF DRIVING AND CONTINUED FOR THE DURATION OF OWNERSHIP. THE
• THE 2019 QX80 FORWARD EMERGENCY BREAKING SYSTEM (FEB) CONTINUOUSLY ENGAGES THE BRAKES WITHOUT WARNING OR AN OBSTRUCTION. ALWAYS WHILE A RAILROAD CROSSING IS IN SITE, SOMETIMES WHEN A REDLIGHT IS NEAR BUT (GREEN) WITH NO VEHICLES STOPPED AT IT. IT HAS ALSO DONE IT ON AN OPEN HIGHWAY & INTERSTATE AT S

Typical onset: 50K miles Est. repair: $500

“2019 INFINITY QX80 LIMITED 4 X 4--FAULTY AUTOMATIC BREAKING SYSTEM!!! CAR WOULD EMIT A BEEP BEEP BEEEEEEP AND THEN THE AUTO BRAKING SYSTEM WOULD ENGAGE AND CAUSE THE CAR TO COME TO AN ABRUPT STOP. THIS OCCURRED WITHIN THE FIRST 1000 MILES OF DRIVING AND CONTINUED FOR THE DURATION OF OWNERSHIP. THE ”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

OTHER(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

BRAKES(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 24 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: WENT TO START CAR AFTER IT WAS SITTING OVER NIGHT (AND TEMPERATURE HAD DROPPED) AND IT WOULD NOT START, REQUIRING A JUMP. NOTHING WAS LEFT ON OVERNIGHT. CAR REQUIRED JUMP START TWO MORE TIMES UNTIL I WAS ABLE TO TAKE TO DEALER. I WAS TOLD IT WAS A DEFECTIVE BATTERY AND BATTERY WAS EXCHANGED. THREE
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: THE CAR'S REARVIEW CAMERA HAS NO VISIBILITY WHEN IT'S NIGHTTIME OR DARK OUTSIDE. THE REARVIEW CAMERA MONITOR IS ALMOST PITCH BLACK AND TOO GRAINY. SIDEVIEW CAMERA ALSO SHOWS NO VISIBILITY (EVEN THOUGH THE CAR COMES WITH THESE FEATURES) AND CHANGING BRIGHTNESS/CONTRAST SETTINGS DOES NOT RESOLVE THE P
Typically appears around 50K miles. Repair cost ~$500
☐
DRIVER ASSIST/CAMERAS: The backup camera cannot see see at nighttime, a real safety issue.
Typically appears around 50K miles. Repair cost ~$500
☐
FUEL SYSTEM: WENT TO START CAR AFTER IT WAS SITTING OVER NIGHT (AND TEMPERATURE HAD DROPPED) AND IT WOULD NOT START, REQUIRING A JUMP. NOTHING WAS LEFT ON OVERNIGHT. CAR REQUIRED JUMP START TWO MORE TIMES UNTIL I WAS ABLE TO TAKE TO DEALER. I WAS TOLD IT WAS A DEFECTIVE BATTERY AND BATTERY WAS EXCHANGED. THREE
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)