BestCarRank
Infiniti

2020 Infiniti QX80

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2020 Infiniti QX80 has 10 owner complaints filed with NHTSA — that's 0.6x the segment average of 18. The most common issue is driver assist/cameras problems (40% of all complaints), specifically: vehicle aggressively and without cause engaged the automatic emergency braking system causing the driver to be slammed against her seat belt and almost having the car in back of us to almost rear end our vehicle. this has happened in the past but it has been a manageable slight deceleration when go. There is 1 recall issued for this model year.

10

Total Complaints

1

Recalls Issued

4/5

Safety Stars

0.6x

vs Segment Avg

Known Problems(top 5 of 6)

DRIVER ASSIST/CAMERAS

4 complaints
40%
  • Vehicle aggressively and without cause engaged the Automatic Emergency Braking System causing the driver to be slammed against her seat belt and almost having the car in back of us to almost rear end our vehicle. This has happened in the past but it has been a manageable slight deceleration when go
  • While waiting in a parking lot, I was reviewing the settings available on the lower center display, one of those options was for "Camera." Inside this menu I found and made adjustment for options like brightness, contrast, tint, color, and black level... and while most of those seemed to work well
  • The brakes automatically engage without cause. The problem occurs at both city and highway speeds, from 20-75 mph. It is particularly bad when passing underneath a bridge. The car will abruptly stop. This has been ongoing for monthes. Sometimes, the vehicle will act inappropriately when the brake i
Typical onset: 50K miles Est. repair: $500

Vehicle aggressively and without cause engaged the Automatic Emergency Braking System causing the driver to be slammed against her seat belt and almost having the car in back of us to almost rear end our vehicle. This has happened in the past but it has been a manageable slight deceleration when go

— NHTSA complaint filing

Recalls (1)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE20/05/2021

Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.

Risk: Fuel pump failure can cause an engine stall, increasing the risk of a crash.

Fix: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.

Fuel Cost Calculator for 2020 Infiniti QX80

Live EIA prices
Per year
$3,001
Per month
$250
Per mile
25.0¢
MPG
16
City driving (worst-case MPG)
$3,429/yr
Highway driving (best-case MPG)
$2,401/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2020 Infiniti QX80

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$2,215
Full coverage / month
$185
Liability only / year
$717
vs US avg
+32%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (suv-luxury)1.35x
× theft risk1.00x
× safety rating0.98x
× vehicle age1.00x
= Full coverage estimate$2215

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Infiniti New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
4 yr / 60K mi
Powertrain
6 yr / 70K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
7 yr / unlimited mi
Roadside assistance
4 yr / unlimited mi

These are the terms for a new Infiniti. If you're buying a used 2020 QX80, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Infiniti dealer for VIN-specific remaining warranty.

Estimated Repair Costs

DRIVER ASSIST/CAMERAS(~50K mi)
$500
OTHER(~50K mi)
$500
SPEED CONTROL(~50K mi)
$500
FUEL SYSTEM(~50K mi)
$500
VISIBILITY(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 10 owner complaints for this specific year, here's what to check or ask about:

  • DRIVER ASSIST/CAMERAS: Vehicle aggressively and without cause engaged the Automatic Emergency Braking System causing the driver to be slammed against her seat belt and almost having the car in back of us to almost rear end our vehicle. This has happened in the past but it has been a manageable slight deceleration when go

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: While waiting in a parking lot, I was reviewing the settings available on the lower center display, one of those options was for "Camera." Inside this menu I found and made adjustment for options like brightness, contrast, tint, color, and black level... and while most of those seemed to work well

    Typically appears around 50K miles. Repair cost ~$500

  • SPEED CONTROL: THE CRUISE CONTROL IS VERY ABRUPTED WHEN ENGAGING THE RESUME FEATURE. THE CRUISE WILL CAUSE THE TRANSMISSION TO DOWNSHIFT AND ENGINE TO REV ABOVE 5000 RPMS FOR JUST A COUPLE OF MPH SPEED INCREASE. I BELIEVE THIS A DESIGN FLAW THAT COULD CAUSE A DRIVER TO LOSE CONTROL OF THE CAR.

    Typically appears around 50K miles. Repair cost ~$500

  • FUEL SYSTEM: The contact owns a 2020 Infiniti QX80. The contact received notification of NHTSA Campaign Number: 21V373000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 1 recall have been completed — free at any Infiniti dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

Overall
Frontal
Side
Rollover

At a Glance

Complaints
10
Recalls
1
Fire reports
0
Crash reports
0
Injury reports
0
Segment avg
18

Check a Specific VIN

See recalls for YOUR 2020 Infiniti QX80