2025 Infiniti QX80

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2025 Infiniti QX80 has 13 owner complaints filed with NHTSA — that's 0.2x the segment average of 80. The most common issue is other problems (31% of all complaints), specifically: new qx80 should be taken off the road. the infotainment system is the central computer system to the car. countless times where the system reboots while driving yielding electronics cluster (speed control, heads up display, etc) blacked out. upon "reboot", the stereo system is blaring loud, witho.

1 crash report

Total Complaints

Recalls Issued

—/5

Safety Stars

0.2x

vs Segment Avg

Known Problems

OTHER

4 complaints

31%

• New QX80 should be taken off the road. The Infotainment system is the central computer system to the car. Countless times where the system reboots WHILE DRIVING yielding electronics cluster (Speed control, Heads up Display, etc) blacked out. Upon "reboot", the stereo system is blaring loud, witho
• Sunroof exploded. There is a sunshade which protected passengers. Infiniti dealer and it is my understanding that the Company are aware that it happened. Repairs have been made. Three appeared to be no reason for the sunroof to explode.
• Camera monitoring system or rear visibility system. The rearview/backup camera has intermittently malfunctioned in my QX80 numerous times since I purchased the car in February 2024, including (1) displaying a frozen image from the backup camera when putting the car in reverse which stayed frozen (fo

Typical onset: 50K miles Est. repair: $500

“New QX80 should be taken off the road. The Infotainment system is the central computer system to the car. Countless times where the system reboots WHILE DRIVING yielding electronics cluster (Speed control, Heads up Display, etc) blacked out. Upon "reboot", the stereo system is blaring loud, witho”

— NHTSA complaint filing

ELECTRICAL

2 complaints

15%

• Camera monitoring system or rear visibility system. The rearview/backup camera has intermittently malfunctioned in my QX80 numerous times since I purchased the car in February 2024, including (1) displaying a frozen image from the backup camera when putting the car in reverse which stayed frozen (fo
• What component or system failed or malfunctioned, and is it available for inspection upon request? Two components have failed: the infotainment/Apple CarPlay system, including the USB-C connectivity port, and the front collision detection/crash sensor system. The entire A/V unit was replaced on Augu

Typical onset: 50K miles Est. repair: $500

“Camera monitoring system or rear visibility system. The rearview/backup camera has intermittently malfunctioned in my QX80 numerous times since I purchased the car in February 2024, including (1) displaying a frozen image from the backup camera when putting the car in reverse which stayed frozen (fo”

— NHTSA complaint filing

SPEED CONTROL

1 complaints

• New QX80 should be taken off the road. The Infotainment system is the central computer system to the car. Countless times where the system reboots WHILE DRIVING yielding electronics cluster (Speed control, Heads up Display, etc) blacked out. Upon "reboot", the stereo system is blaring loud, witho

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

SUSPENSION

1 complaints

• New QX80 should be taken off the road. The Infotainment system is the central computer system to the car. Countless times where the system reboots WHILE DRIVING yielding electronics cluster (Speed control, Heads up Display, etc) blacked out. Upon "reboot", the stereo system is blaring loud, witho

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

AIR BAGS

1 complaints

• A lady driving a Honda Fit pulled out in front of my wife while she was driving her Infinity QX80. My wife was driving about 40-45 MPH at the time of the crash. The driver at fault in the Honda Fit I noticed all air bags deployed. My wife's QX80 had none of the air bags deployed. The officers at

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“A lady driving a Honda Fit pulled out in front of my wife while she was driving her Infinity QX80. My wife was driving about 40-45 MPH at the time of the crash. The driver at fault in the Honda Fit I noticed all air bags deployed. My wife's QX80 had none of the air bags deployed. The officers at”

— NHTSA complaint filing

Estimated Repair Costs

OTHER(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

SPEED CONTROL(~50K mi)

$500

SUSPENSION(~50K mi)

$500

AIR BAGS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 13 owner complaints for this specific year, here's what to check or ask about:

☐
OTHER: New QX80 should be taken off the road. The Infotainment system is the central computer system to the car. Countless times where the system reboots WHILE DRIVING yielding electronics cluster (Speed control, Heads up Display, etc) blacked out. Upon "reboot", the stereo system is blaring loud, witho
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: Camera monitoring system or rear visibility system. The rearview/backup camera has intermittently malfunctioned in my QX80 numerous times since I purchased the car in February 2024, including (1) displaying a frozen image from the backup camera when putting the car in reverse which stayed frozen (fo
Typically appears around 50K miles. Repair cost ~$500
☐
SPEED CONTROL: New QX80 should be taken off the road. The Infotainment system is the central computer system to the car. Countless times where the system reboots WHILE DRIVING yielding electronics cluster (Speed control, Heads up Display, etc) blacked out. Upon "reboot", the stereo system is blaring loud, witho
Typically appears around 50K miles. Repair cost ~$500
☐
SUSPENSION: New QX80 should be taken off the road. The Infotainment system is the central computer system to the car. Countless times where the system reboots WHILE DRIVING yielding electronics cluster (Speed control, Heads up Display, etc) blacked out. Upon "reboot", the stereo system is blaring loud, witho
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)