2016 Infiniti QX80

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2016 Infiniti QX80 has 18 owner complaints filed with NHTSA — that's 0.2x the segment average of 80. The most common issue is brakes problems (17% of all complaints), specifically: this vehicle has a crash avoidance system that has to be turned on, i think it should turn when the vehicle is started like fca,gm,ford and the bendix system we have in hd trucks. the dealer is no help..

Total Complaints

Recalls Issued

—/5

Safety Stars

0.2x

vs Segment Avg

Known Problems

BRAKES

3 complaints

17%

• THIS VEHICLE HAS A CRASH AVOIDANCE SYSTEM THAT HAS TO BE TURNED ON, I THINK IT SHOULD TURN WHEN THE VEHICLE IS STARTED LIKE FCA,GM,FORD AND THE BENDIX SYSTEM WE HAVE IN HD TRUCKS. THE DEALER IS NO HELP.
• WE HAVE HAD SEVERAL ISSUES WITH OUR VEHICLE. IT HAS BEEN TO THE DEALERSHIP 3 TIMES SINCE NOVEMBER 20, 2019. THE FIRST TIME WE TOOK THE VEHICLE INTO THE DEALERSHIP, IT WAS DUE TO IT BOGGING DOWN. THIS HAPPENED WHEN THE VEHICLE WAS IN MOTION AND IN BOTH THE CITY AND INTERSTATE. THE WORST TIME, W
• I HAD MY INFINITY 2016 QX 80 FOR 6 MONTHS AND THE BREAKS WENT OUT TO THE FLOOR. I WAS ONLY GOING OVER A SPEED HUMP, LUCKILY. I PULLED OVER AND THE CALIPER WAS AGAINST THE INSIDE OF THE RIM. I WAS TOLD THE PIN FELL OUT. VERY DANGEROUS!

Typical onset: 50K miles Est. repair: $500

“THIS VEHICLE HAS A CRASH AVOIDANCE SYSTEM THAT HAS TO BE TURNED ON, I THINK IT SHOULD TURN WHEN THE VEHICLE IS STARTED LIKE FCA,GM,FORD AND THE BENDIX SYSTEM WE HAVE IN HD TRUCKS. THE DEALER IS NO HELP.”

— NHTSA complaint filing

ENGINE

2 complaints

11%

• WHILE IN MOTION ON A HIGHWAY ON THE WAY TO OUR SUMMER VACATION, OUR BRAND NEW INFINITI QX80 STARTED SMOKING FROM UNDER THE HOOD AND THE AIR CONDITIONER WENT OUT. AFTER HAVING THE CAR TOWED BACK TO THE DEALERSHIP (AND GETTING A TAXI TO TAKE US TO A RENTAL CAR PLACE) WE WERE TOLD THAT THE VEHICLE HAD
• RETURNING HOME FROM A TRIP TO BIRMINGHAM, AL ON SUNDAY APR 29TH, 2018 AND NOTICED THE AIR WAS NO LONGER COOLING IN THE CAR. MADE AN APPOINTMENT WITH INFINITI TO TAKE THE CAR IN TO BE CHECKED OUT ON MONDAY APR 30. UPON GETTING CAR CHECKED OUT WAS TOLD THAT A ROCK ALLEGEDLY WENT THROUGH THE GRILL, S

Typical onset: 50K miles Est. repair: $500

“WHILE IN MOTION ON A HIGHWAY ON THE WAY TO OUR SUMMER VACATION, OUR BRAND NEW INFINITI QX80 STARTED SMOKING FROM UNDER THE HOOD AND THE AIR CONDITIONER WENT OUT. AFTER HAVING THE CAR TOWED BACK TO THE DEALERSHIP (AND GETTING A TAXI TO TAKE US TO A RENTAL CAR PLACE) WE WERE TOLD THAT THE VEHICLE HAD”

— NHTSA complaint filing

AIR BAGS

2 complaints

11%

• THE PASSENGER SIDE AIRBAG OCCUPANT SENSOR DOES NOT RECOGNIZE OCCUPANTS CONSISTENTLY. IT WORKS FOR SOME OCCUPANTS SOMETIMES, AND AT OTHER TIMES IT DOESN'T RECOGNIZE THE SAME OCCUPANTS. SHIFTING IN THE SEAT SOMETIMES HAS AN EFFECT AND SOMETIMES DOESN'T. IT HAS BEEN TO THE SELLING DEALER WITH THIS COMP
• Airbag light keeps coming on and we take it in to be serviced and they say hey it shows low voltage so we tighten down your battery and that fixed it. Then we drive 100 miles and it's back on. Took it to a different dealer and they said the same thing. Another few hundred miles airbag light is on ag

Typical onset: 50K miles Est. repair: $500

“THE PASSENGER SIDE AIRBAG OCCUPANT SENSOR DOES NOT RECOGNIZE OCCUPANTS CONSISTENTLY. IT WORKS FOR SOME OCCUPANTS SOMETIMES, AND AT OTHER TIMES IT DOESN'T RECOGNIZE THE SAME OCCUPANTS. SHIFTING IN THE SEAT SOMETIMES HAS AN EFFECT AND SOMETIMES DOESN'T. IT HAS BEEN TO THE SELLING DEALER WITH THIS COMP”

— NHTSA complaint filing

OTHER

2 complaints

11%

• THE INFINITI QX80 OFFERS A SOS SERVICE FOR THIS VEHICLE, HOWEVER THEY ARE UNABLE TO GET THIS SERVICE TO WORK ON MY VEHICLE.
• SUNROOF SPONTANEOUSLY BURST WHILE DRIVING ON A HIGHWAY. THERE DID NOT APPEAR TO BE ANY OBJECTS THAT HIT THE SUNROOF. THE GLASS LOOKED AS THOUGH IT SHATTERED FROM THE INSIDE OUT. FORTUNATELY, THE SUNROOF COVER WAS CLOSED, OTHERWISE SHARDS OF GLASS WOULD'VE ENDED UP ALL OVER DRIVER AND PASSENGERS. INF

Typical onset: 50K miles Est. repair: $500

“THE INFINITI QX80 OFFERS A SOS SERVICE FOR THIS VEHICLE, HOWEVER THEY ARE UNABLE TO GET THIS SERVICE TO WORK ON MY VEHICLE.”

— NHTSA complaint filing

SPEED CONTROL

2 complaints

11%

• WE HAVE HAD SEVERAL ISSUES WITH OUR VEHICLE. IT HAS BEEN TO THE DEALERSHIP 3 TIMES SINCE NOVEMBER 20, 2019. THE FIRST TIME WE TOOK THE VEHICLE INTO THE DEALERSHIP, IT WAS DUE TO IT BOGGING DOWN. THIS HAPPENED WHEN THE VEHICLE WAS IN MOTION AND IN BOTH THE CITY AND INTERSTATE. THE WORST TIME, W
• I live in a state where it is required to have both front and back plates. When I got my 2016 QX80 it did not have official front plate mounting so I bought a kit and installed the front license plate. Since then I have not had a working sensor. The front collision sensor states there’s an obstructi

Typical onset: 50K miles Est. repair: $500

“WE HAVE HAD SEVERAL ISSUES WITH OUR VEHICLE. IT HAS BEEN TO THE DEALERSHIP 3 TIMES SINCE NOVEMBER 20, 2019. THE FIRST TIME WE TOOK THE VEHICLE INTO THE DEALERSHIP, IT WAS DUE TO IT BOGGING DOWN. THIS HAPPENED WHEN THE VEHICLE WAS IN MOTION AND IN BOTH THE CITY AND INTERSTATE. THE WORST TIME, W”

— NHTSA complaint filing

Estimated Repair Costs

BRAKES(~50K mi)

$500

ENGINE(~50K mi)

$500

AIR BAGS(~50K mi)

$500

OTHER(~50K mi)

$500

SPEED CONTROL(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 18 owner complaints for this specific year, here's what to check or ask about:

☐
BRAKES: THIS VEHICLE HAS A CRASH AVOIDANCE SYSTEM THAT HAS TO BE TURNED ON, I THINK IT SHOULD TURN WHEN THE VEHICLE IS STARTED LIKE FCA,GM,FORD AND THE BENDIX SYSTEM WE HAVE IN HD TRUCKS. THE DEALER IS NO HELP.
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: WHILE IN MOTION ON A HIGHWAY ON THE WAY TO OUR SUMMER VACATION, OUR BRAND NEW INFINITI QX80 STARTED SMOKING FROM UNDER THE HOOD AND THE AIR CONDITIONER WENT OUT. AFTER HAVING THE CAR TOWED BACK TO THE DEALERSHIP (AND GETTING A TAXI TO TAKE US TO A RENTAL CAR PLACE) WE WERE TOLD THAT THE VEHICLE HAD
Typically appears around 50K miles. Repair cost ~$500
☐
AIR BAGS: THE PASSENGER SIDE AIRBAG OCCUPANT SENSOR DOES NOT RECOGNIZE OCCUPANTS CONSISTENTLY. IT WORKS FOR SOME OCCUPANTS SOMETIMES, AND AT OTHER TIMES IT DOESN'T RECOGNIZE THE SAME OCCUPANTS. SHIFTING IN THE SEAT SOMETIMES HAS AN EFFECT AND SOMETIMES DOESN'T. IT HAS BEEN TO THE SELLING DEALER WITH THIS COMP
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: THE INFINITI QX80 OFFERS A SOS SERVICE FOR THIS VEHICLE, HOWEVER THEY ARE UNABLE TO GET THIS SERVICE TO WORK ON MY VEHICLE.
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)