2021 Hyundai PALISADE

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2021 Hyundai PALISADE has 522 owner complaints filed with NHTSA — that's 6.5x the segment average of 80. The most common issue is seats/restraints problems (21% of all complaints), specifically: toxic gaseous contaminants,. dealer under the direct guidance of the hyundai corporate technical department. dealer and hyundai corporation has made numerous attempts to repair the gaseous toxic smell from this vehicle and solutions are not correcting the problem. i must say i am disappointed h. ⚠️ 2 fire reports filed.

2 fire reports 5 crash reports 8 injuries

522

Total Complaints

Recalls Issued

—/5

Safety Stars

6.5x

vs Segment Avg

Known Problems

SEATS/RESTRAINTS

112 complaints

21%

• TOXIC GASEOUS CONTAMINANTS,. DEALER UNDER THE DIRECT GUIDANCE OF THE HYUNDAI CORPORATE TECHNICAL DEPARTMENT. DEALER AND HYUNDAI CORPORATION HAS MADE NUMEROUS ATTEMPTS TO REPAIR THE GASEOUS TOXIC SMELL FROM THIS VEHICLE AND SOLUTIONS ARE NOT CORRECTING THE PROBLEM. I MUST SAY I AM DISAPPOINTED H
• CAR SMELLS LIKE ROTTEN ONIONS AND HAD TO REPLACE WINDSHIELD BECAUSE IT CRACK EASILY WHILE DRIVING ON THE ROAD.
• THE BUCKLES IN THE CAPTAINS CHAIRS ARE RECESSED INTO THE SEAT AND THE TONGUE IS ANGLED. IT IS INCREDIBLY DIFFICULT FOR AN OLDER PERSON TO PROPERLY BUCKLE THEMSELVES IN, AND ESPECIALLY DIFFICULT TO BUCKLE THE SEAT BELT WHEN USING A BOOSTER SEAT. IT HAS TAKEN 5 MINUTES ON SEVERAL OCCASIONS TO GET IT I

Typical onset: 50K miles Est. repair: $500

“TOXIC GASEOUS CONTAMINANTS,. DEALER UNDER THE DIRECT GUIDANCE OF THE HYUNDAI CORPORATE TECHNICAL DEPARTMENT. DEALER AND HYUNDAI CORPORATION HAS MADE NUMEROUS ATTEMPTS TO REPAIR THE GASEOUS TOXIC SMELL FROM THIS VEHICLE AND SOLUTIONS ARE NOT CORRECTING THE PROBLEM. I MUST SAY I AM DISAPPOINTED H”

— NHTSA complaint filing

OTHER

93 complaints

18%

• I HAD JUST LEFT THE DEALERSHIP WITH 28 MILES ON THE ODOMETER WHEN A SMALL PEBBLE HIT THE WINDSHIELD AND CAUSED A ONE AND ONE HALF INCH CRACK IN THE WINDSHIELD. I WAS TRAVELING AT 45 MPH. THE WINDSHIELD HAS TO BE DEFECTIVE OR TOO THIN TO INCUR THIS DAMAGE. I WAS NOT FOLLOWING ANOTHER VEHICLE THAT COU
• TOXIC GASEOUS CONTAMINANTS,. DEALER UNDER THE DIRECT GUIDANCE OF THE HYUNDAI CORPORATE TECHNICAL DEPARTMENT. DEALER AND HYUNDAI CORPORATION HAS MADE NUMEROUS ATTEMPTS TO REPAIR THE GASEOUS TOXIC SMELL FROM THIS VEHICLE AND SOLUTIONS ARE NOT CORRECTING THE PROBLEM. I MUST SAY I AM DISAPPOINTED H
• THE DESIGN OF THE SHIFTING MECHANISM IS BACKWARDS SO THAT DRIVERS MEANING TO PUT THE VEHICLE INTO DRIVE (AND GO FORWARD) WILL EASILY CONFUSE THE BUTTONS AND PUT THE VEHICLE INTO REVERSE (SENDING THE VEHICLE BACKWARDS). THINKING ABOUT A SHIFT KNOB ON A STANDARD VEHICLE, ONE THINKS OF THE KNOB IN "

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“I HAD JUST LEFT THE DEALERSHIP WITH 28 MILES ON THE ODOMETER WHEN A SMALL PEBBLE HIT THE WINDSHIELD AND CAUSED A ONE AND ONE HALF INCH CRACK IN THE WINDSHIELD. I WAS TRAVELING AT 45 MPH. THE WINDSHIELD HAS TO BE DEFECTIVE OR TOO THIN TO INCUR THIS DAMAGE. I WAS NOT FOLLOWING ANOTHER VEHICLE THAT COU”

— NHTSA complaint filing

VISIBILITY

62 complaints

12%

• WINDSHIELD CRACKED 2 DAY OF OWNERSHIP. THE SMALLEST SMALL PEBBLE IVE EVER SEEN FROM ROAD HIT WINDSHIELD. I'VE OWN MANY OF CARS AND DRIVE ALL OVER THE USA AND HAVE NEVER SEEN ANYTHING LIKE THIS HAPPEN TO A BRAND NEW CAR. IT HIT DRIVES SIDE WINDSHIELD. GLASS IS CHEAPLY MADE . ITS NOT SAFE FOR FAMI
• DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 55-60 MPH. A SMALL STONE KICKED UP AND CRACKED THE WINDSHIELD IMMEDIATELY. THIS RESULTED IN A SPIDERWEB THAT AS OF NOW HAS STRETCHED APPROXIMATELY 12 INCHES ACROSS. THE SOUND WAS STRANGELY LOUD. I'M NOW RESPONSIBLE FOR A FULL REPLACEMENT FOR A BACK ORDERED W
• TOOK A ROAD TRIP ACROSS THE COUNTRY TO GLACIER NATIONAL PARK IN MY 2021 PALISADE THAT I PURCHASED BRAND NEW JUST A FEW WEEKS AGO. DECIDED TO SAVE A LITTLE MONEY ON FLYING BY DRIVING INSTEAD, BUT NOW I'M REGRETTING THAT DECISION. A SMALL ROCK FLEW OFF A TRUCK THAT WAS PASSING ME ON THE LEFT ON I-90 A

Typical onset: 50K miles Est. repair: $500

“WINDSHIELD CRACKED 2 DAY OF OWNERSHIP. THE SMALLEST SMALL PEBBLE IVE EVER SEEN FROM ROAD HIT WINDSHIELD. I'VE OWN MANY OF CARS AND DRIVE ALL OVER THE USA AND HAVE NEVER SEEN ANYTHING LIKE THIS HAPPEN TO A BRAND NEW CAR. IT HIT DRIVES SIDE WINDSHIELD. GLASS IS CHEAPLY MADE . ITS NOT SAFE FOR FAMI”

— NHTSA complaint filing

ELECTRICAL

50 complaints

10%

• THE APPLE CARPLAY CONSISTENTLY DISCONNECTS AND GIVES AN ERROR ON THE SCREEN. THIS HAPPEN A LOT WHILE WAZE. IT IS VERY DISTRACTING & ANNOYING. IT DISCONNECTED ABOUT 10 TIMES IN 1 MIN ALREADY.
• 2021 PALISADE CALLIGRAPHY - WHILE DRIVING ON HIGHWAY (COMFOR MODE - CRUISE CONTROL) HTRAC ERROR LIGHT CAME ON. AFTER STOPPING AND SHUTTING CAR OFF THE ERROR RESOLVED FOR A FEW MINUTES AND THEN CAME BACK ON WHILE DRIVING. NOTICED NO POWER TO REAR WHEELS WHILE DRIVING - SNOWED NEXT DAY- AWD VEHICLE B
• The infotainment system that is included with the SEL model constantly disconnects from your cell phone. We did not know prior to buying this model that Hyundai had changed their vehicle packages so that the midrange does not have options for navigation or xm radio. This becomes a safety issue becau

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 1 crashes

“THE APPLE CARPLAY CONSISTENTLY DISCONNECTS AND GIVES AN ERROR ON THE SCREEN. THIS HAPPEN A LOT WHILE WAZE. IT IS VERY DISTRACTING & ANNOYING. IT DISCONNECTED ABOUT 10 TIMES IN 1 MIN ALREADY.”

— NHTSA complaint filing

ENGINE

50 complaints

10%

• Another vehicle t-boned my vehicle on the front left side. We were both traveling around 15 mph. As soon as he struck my vehicle, the air bags were deployed and the car instantly caught fire. The car was on fire before I was at a complete stop. I was able to pry the door open and crawl through a sma
• I was driving on a highway going approximately 80 mph when the car stopped accelerating. It was as if someone switched the car to neutral. The engine completely shut off and I had to scramble to safely pull over to the side of the highway. I had to turn the car off, wait, and turn it back on. I got
• Sudden powertrain failure. Car started to decelerate on its own. The car started to vibrate when accelerator was pressed. Car was in high speed and could have stalled and the passengers could have been killed. Hyundai has refused to honor the powertrain warranty and has attributed the entire transmi

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 1 crashes

“Another vehicle t-boned my vehicle on the front left side. We were both traveling around 15 mph. As soon as he struck my vehicle, the air bags were deployed and the car instantly caught fire. The car was on fire before I was at a complete stop. I was able to pry the door open and crawl through a sma”

— NHTSA complaint filing

Estimated Repair Costs

SEATS/RESTRAINTS(~50K mi)

$500

OTHER(~50K mi)

$500

VISIBILITY(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

ENGINE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 522 owner complaints for this specific year, here's what to check or ask about:

☐
SEATS/RESTRAINTS: TOXIC GASEOUS CONTAMINANTS,. DEALER UNDER THE DIRECT GUIDANCE OF THE HYUNDAI CORPORATE TECHNICAL DEPARTMENT. DEALER AND HYUNDAI CORPORATION HAS MADE NUMEROUS ATTEMPTS TO REPAIR THE GASEOUS TOXIC SMELL FROM THIS VEHICLE AND SOLUTIONS ARE NOT CORRECTING THE PROBLEM. I MUST SAY I AM DISAPPOINTED H
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: I HAD JUST LEFT THE DEALERSHIP WITH 28 MILES ON THE ODOMETER WHEN A SMALL PEBBLE HIT THE WINDSHIELD AND CAUSED A ONE AND ONE HALF INCH CRACK IN THE WINDSHIELD. I WAS TRAVELING AT 45 MPH. THE WINDSHIELD HAS TO BE DEFECTIVE OR TOO THIN TO INCUR THIS DAMAGE. I WAS NOT FOLLOWING ANOTHER VEHICLE THAT COU
Typically appears around 50K miles. Repair cost ~$500
☐
VISIBILITY: WINDSHIELD CRACKED 2 DAY OF OWNERSHIP. THE SMALLEST SMALL PEBBLE IVE EVER SEEN FROM ROAD HIT WINDSHIELD. I'VE OWN MANY OF CARS AND DRIVE ALL OVER THE USA AND HAVE NEVER SEEN ANYTHING LIKE THIS HAPPEN TO A BRAND NEW CAR. IT HIT DRIVES SIDE WINDSHIELD. GLASS IS CHEAPLY MADE . ITS NOT SAFE FOR FAMI
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: THE APPLE CARPLAY CONSISTENTLY DISCONNECTS AND GIVES AN ERROR ON THE SCREEN. THIS HAPPEN A LOT WHILE WAZE. IT IS VERY DISTRACTING & ANNOYING. IT DISCONNECTED ABOUT 10 TIMES IN 1 MIN ALREADY.
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)