2023 Hyundai PALISADE

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2023 Hyundai PALISADE has 534 owner complaints filed with NHTSA — that's 6.7x the segment average of 80. The most common issue is brakes problems (15% of all complaints), specifically: the engine shut off suddenly while driving 3x times in 17 days of ownership, brand new car. it happened leaving the highway (decreasing speed around 40-55mph) and the brake doesn't work properly when it happens (makes it hard to break and then suddenly brake at once). i was happy no one was in front.

10 crash reports 3 injuries

534

Total Complaints

Recalls Issued

—/5

Safety Stars

6.7x

vs Segment Avg

Known Problems

BRAKES

81 complaints

15%

• The engine shut off suddenly while driving 3x times in 17 days of ownership, brand new car. It happened leaving the highway (decreasing speed around 40-55mph) and the brake doesn't work properly when it happens (makes it hard to break and then suddenly brake at once). I was happy no one was in front
• Brakes failed. Brake pedal went to floor unable to stop. First the dealership said it was the ABS sensor failed. after they replaced the abs sensor they then determined the master brake cylinder piston ruptured causing the fault in the ABS . The repair has been made and brakes a working fine now
• I was just turning right from a stoplight into a store parking lot when I lost power steering & my brakes were ‘difficult’ to push down. I barely got it out of the way of traffic and I turned the car off, got out, opened and closed my door, and got back in and it started back up and drove to the par

Typical onset: 50K miles Est. repair: $500💥 3 crashes

“The engine shut off suddenly while driving 3x times in 17 days of ownership, brand new car. It happened leaving the highway (decreasing speed around 40-55mph) and the brake doesn't work properly when it happens (makes it hard to break and then suddenly brake at once). I was happy no one was in front”

— NHTSA complaint filing

VISIBILITY

77 complaints

14%

• Both rear windows have a hazy film on them making it difficult to see out. Front Drivers window also has excessive wind noise at moderate speeds (35-40mph).
• Both rear side windows have a significant haze/cloudiness that is unable to be removed despite heavy cleaning. It appears that the acoustic laminate layer within the glass is hazy, impeding the driver’s view when the sun hit the glass causing difficulty seeing other traffic or objects while driving.
• Middle row windows are hazy, especially in the sun. This causes issues seeing clearly under the right conditions, causing safety concerns.

Typical onset: 50K miles Est. repair: $500

“Both rear windows have a hazy film on them making it difficult to see out. Front Drivers window also has excessive wind noise at moderate speeds (35-40mph).”

— NHTSA complaint filing

OTHER

71 complaints

13%

• While driving on the highway, a safety alert appeared saying, “Engine is off. Shift to P or N.” The car then turned off on its own, and had to be restarted. The “start/stop” ignition button, nor the shift buttons, were pressed before the alert went off. Essentially, the engine stalled and the car s
• The rear door glass is hazy and hard to see through. When driving you need to view out those windows when merging. This is a safety concern.
• Passengers window s has a hazy white film problem. Not clear tint. Fault in tint

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“While driving on the highway, a safety alert appeared saying, “Engine is off. Shift to P or N.” The car then turned off on its own, and had to be restarted. The “start/stop” ignition button, nor the shift buttons, were pressed before the alert went off. Essentially, the engine stalled and the car s”

— NHTSA complaint filing

SEATS/RESTRAINTS

71 complaints

13%

• After pressing side button on seat for auto folding function the seat will no longer lock into its track. I took the vehicle to the dealership for a repair and was advised it will be a month before the part arrives on my 2 day old vehicle. I'm completely disgusted at the thought my child could be ki
• The contact owns a 2023 Hyundai Palisade. The contact stated that while occupying the front passenger's seat and buckling the seat belt, the seat unbuckled independently. The contact stated that the failure had been recurring. The dealer and the manufacturer were not notified of the failure. The veh
• The seat belt for the driver seat spontaneously unbuckles while the car is in motion. After fastening the buckle, the buckle disengages while driving, with no warning or provocation. This has happened 3 times on the driver seat and once on the 2nd row captain chair. The dealership has offered to i

Typical onset: 50K miles Est. repair: $500

“After pressing side button on seat for auto folding function the seat will no longer lock into its track. I took the vehicle to the dealership for a repair and was advised it will be a month before the part arrives on my 2 day old vehicle. I'm completely disgusted at the thought my child could be ki”

— NHTSA complaint filing

ELECTRICAL

36 complaints

• I purchased this vehicle on 9/17 and since day 1 the infotainment system will not turn on when starting the car. It has a digital instrument display and infotainment which control 90% of the vehicle functions. I have opened a case with Hyundai # 20328505 who took 2 weeks t call me and had no resol
• Vehicle will not start and all dealership can say is it appears to be electrical
• The contact owns a 2023 Hyundai Palisade. The contact stated while driving 20 MPH, the computer indicated that the vehicle was going the wrong way and to turn around. Additionally, there was a beeping sound coming from the vehicle. The contact turned off and restarted the vehicle; however, the failu

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“I purchased this vehicle on 9/17 and since day 1 the infotainment system will not turn on when starting the car. It has a digital instrument display and infotainment which control 90% of the vehicle functions. I have opened a case with Hyundai # 20328505 who took 2 weeks t call me and had no resol”

— NHTSA complaint filing

Estimated Repair Costs

BRAKES(~50K mi)

$500

VISIBILITY(~50K mi)

$500

OTHER(~50K mi)

$500

SEATS/RESTRAINTS(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 534 owner complaints for this specific year, here's what to check or ask about:

☐
BRAKES: The engine shut off suddenly while driving 3x times in 17 days of ownership, brand new car. It happened leaving the highway (decreasing speed around 40-55mph) and the brake doesn't work properly when it happens (makes it hard to break and then suddenly brake at once). I was happy no one was in front
Typically appears around 50K miles. Repair cost ~$500
☐
VISIBILITY: Both rear windows have a hazy film on them making it difficult to see out. Front Drivers window also has excessive wind noise at moderate speeds (35-40mph).
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: While driving on the highway, a safety alert appeared saying, “Engine is off. Shift to P or N.” The car then turned off on its own, and had to be restarted. The “start/stop” ignition button, nor the shift buttons, were pressed before the alert went off. Essentially, the engine stalled and the car s
Typically appears around 50K miles. Repair cost ~$500
☐
SEATS/RESTRAINTS: After pressing side button on seat for auto folding function the seat will no longer lock into its track. I took the vehicle to the dealership for a repair and was advised it will be a month before the part arrives on my 2 day old vehicle. I'm completely disgusted at the thought my child could be ki
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)