2020 Hyundai PALISADE

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2020 Hyundai PALISADE has 681 owner complaints filed with NHTSA — that's 8.5x the segment average of 80. The most common issue is visibility problems (19% of all complaints), specifically: less than 2 months into a brand new vehicle, the windshield cracked during a rainstorm on the highway along the line of the wipers. nothing hit the windshield other than rain. the dealer is making us pay out of pocket for recalibration and tinting, despite the fact we have insurance. safelite is re. ⚠️ 7 fire reports filed.

7 fire reports 12 crash reports 13 injuries

681

Total Complaints

Recalls Issued

—/5

Safety Stars

8.5x

vs Segment Avg

Known Problems

VISIBILITY

131 complaints

19%

• LESS THAN 2 MONTHS INTO A BRAND NEW VEHICLE, THE WINDSHIELD CRACKED DURING A RAINSTORM ON THE HIGHWAY ALONG THE LINE OF THE WIPERS. NOTHING HIT THE WINDSHIELD OTHER THAN RAIN. THE DEALER IS MAKING US PAY OUT OF POCKET FOR RECALIBRATION AND TINTING, DESPITE THE FACT WE HAVE INSURANCE. SAFELITE IS RE
• WHILE IN MOTION ON A HIGHWAY A VERY SMALL FOREIGN OBJECT HIT THE LOWER SIDE OF THE WINDSHIELD IN FRONT OF THE DRIVER. THE SOUND OF THE HIT WAS BARELY AUDIBLE SO THE OBJECT HAD TO BE VERY SMALL. I DON'T SEE HOW SUCH A SMALL OBJECT COULD BREAK A WINDSHIELD ON A 2 WEEK OLD VEHICLE
• WINDSHIELD CRACKS EASILY. KIA HAS THE SAME ISSUE WITH TELURIDE AND KIA IS REPLACING FOR FREE IF THERE ARE CRACKING ISSUES.

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“LESS THAN 2 MONTHS INTO A BRAND NEW VEHICLE, THE WINDSHIELD CRACKED DURING A RAINSTORM ON THE HIGHWAY ALONG THE LINE OF THE WIPERS. NOTHING HIT THE WINDSHIELD OTHER THAN RAIN. THE DEALER IS MAKING US PAY OUT OF POCKET FOR RECALIBRATION AND TINTING, DESPITE THE FACT WE HAVE INSURANCE. SAFELITE IS RE”

— NHTSA complaint filing

ENGINE

123 complaints

18%

• I BOUGHT THE CAR IN JAN 2020, AND FOUND THAT IT WAS LEAKING OIL ON JUNE 2020, AFTER 4500 MILES. THE OIL LEAK LOOKS TO BE SIGNIFICANT AS I HAD FOUND DROPS AND PUDDLES ON MY GARAGE FLOOR. THE OIL LEAK SEEMS TO BE COMING FROM THE TRANSMISSION/ENGINE CONNECTION AREA, OR POSSIBLY THE UPPER OIL PAN. T
• VIBRATION AT SPEEDS OF 64/65MPH AND UP. NOT SURE IF DRIVESHAFT OR TRANSMISSION. HYUNDAI HAS ISSUED A TSB BUT WILL NOT HONOR IT. I HAVE ASKED 2X FOR DEALER SERVICE DEPT. TO EVALUATE THIS PROBLEM. THEY SAID THEY DO NOT HAVE TO HONOR THIS TSB. I HAVE SEEN ON FORUMS OTHERS ARE HAVING SAME PROBLEM WITH
• WHILE DRIVING ON HIGHWAY 290 WEST TO FREDICKSBURG, TEXAS ON APRIL 2,2021, SPEED LIMIT VARIES FROM 50-60 MPH, THE VEHICLE JUST STOPPED, ALL SYSTEMS WERE OUT, MESSAGE ON THE SCREEN SAID "TAKE TO SERVICE, WHEN CONVENIENT". IT WAS VERY SCARY AS THE VEHICLES FROM BEHIND WERE HONKING AND I COULD NOT GET T

Typical onset: 50K miles Est. repair: $500🔥 5 fire reports💥 1 crashes

“I BOUGHT THE CAR IN JAN 2020, AND FOUND THAT IT WAS LEAKING OIL ON JUNE 2020, AFTER 4500 MILES. THE OIL LEAK LOOKS TO BE SIGNIFICANT AS I HAD FOUND DROPS AND PUDDLES ON MY GARAGE FLOOR. THE OIL LEAK SEEMS TO BE COMING FROM THE TRANSMISSION/ENGINE CONNECTION AREA, OR POSSIBLY THE UPPER OIL PAN. T”

— NHTSA complaint filing

OTHER

94 complaints

14%

• SINCE PURCHASING MY PALISADE, IVE FELT CONSTANT VIBRATING COMING FROM THE GAS PEDAL WHILE DRIVING. IT SEEMS TO HAVE GOTTEN PROGRESSIVELY WORSE AND NOW FEELING VIBRATING IN THE STEERING WHEEL AND BRAKE PEDAL. THERE IS NO VIBRATING WHILE STATIONARY.
• HEARING LOUD WIND NOISE FROM DRIVER'S DOOR WHILE DRIVING AT SPEED STARTING FROM 35 MPH AND IT BECOMING EVEN WORSE WHEN THE SPEED IS INCREASED.
• WHISTLING SOUND DRIVER DOOR AT 70 MPH OR HIGHER

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 4 crashes

“SINCE PURCHASING MY PALISADE, IVE FELT CONSTANT VIBRATING COMING FROM THE GAS PEDAL WHILE DRIVING. IT SEEMS TO HAVE GOTTEN PROGRESSIVELY WORSE AND NOW FEELING VIBRATING IN THE STEERING WHEEL AND BRAKE PEDAL. THERE IS NO VIBRATING WHILE STATIONARY.”

— NHTSA complaint filing

SUSPENSION

60 complaints

• SINCE PURCHASING MY PALISADE, IVE FELT CONSTANT VIBRATING COMING FROM THE GAS PEDAL WHILE DRIVING. IT SEEMS TO HAVE GOTTEN PROGRESSIVELY WORSE AND NOW FEELING VIBRATING IN THE STEERING WHEEL AND BRAKE PEDAL. THERE IS NO VIBRATING WHILE STATIONARY.
• VIBRATION AT SPEEDS OF 64/65MPH AND UP. NOT SURE IF DRIVESHAFT OR TRANSMISSION. HYUNDAI HAS ISSUED A TSB BUT WILL NOT HONOR IT. I HAVE ASKED 2X FOR DEALER SERVICE DEPT. TO EVALUATE THIS PROBLEM. THEY SAID THEY DO NOT HAVE TO HONOR THIS TSB. I HAVE SEEN ON FORUMS OTHERS ARE HAVING SAME PROBLEM WITH
• MY VEHICLE HAS WHAT APPEARS TO BE A MAJOR ALIGNMENT ISSUE. WHEN DRIVING ON ALMOST ANY STRAIGHT STRETCH OF ROAD THE VEHICLE PULLS/VEERS TO THE RIGHT. DEALER SAYS THIS IS AS DESIGNED FROM HYUNDAI AND THAT THEY HAVE CHECKED "EVERYTHING". I AM BAFFLED THAT ANY CAR CAN BE "DESIGNED" TO NOT DRIVE STRAIGHT

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

SEATS/RESTRAINTS

60 complaints

• TL* THE CONTACT OWNS A 2020 HYUNDAI PALISADE. WHILE DRIVING 35 MPH THERE WAS AN ABNORMAL POPPING NOISE DETECTED. THE CONTACT NOTICED THE PASSENGER SECOND ROW SEAT WAS NOT SECURED IN PLACE. THE CONTACT CALLED ROUTE 60 HYUNDAI 8575 20TH ST, VERO BEACH, FL 32966 (772) 569-6004 BUT WAS NOT DIAGNOSED NOR
• I PURCHASED A NEW 2020 HYUNDAI PALISADE SEL FROM QUIRK HYUNDAI IN BANGOR MAINE ON 3/06/2020, UPON GETTING IT HOME AND USING IT WITH MY CHILDREN, WE DISCOVERED THAT THE WALK THROUGH SHOULDER BUTTON, IF PRESSED, WILL STILL CAUSE THE SEAT TO FOLD AND SLIDE FORWARD EVEN WITH A PASSENGER, AND IF THE VEHI
• WIND NOISE FROM ALL WINDOWS AT SPEEDS ABOVE 30MPH. NOTICED THE WIND NOISE ON PICKUP OF NEW CAR FROM DEALERSHIP. SENT IN FOR 2 'FIXES' BUT PROBLEM PERSISTS. 'WALK-IN' SEAT FUNCTION IN 2ND ROW WORKS BUT NO LONGER SLIDES FORWARD. ALL WHEEL HUBS HAVE EXCESSIVE RUST. MILEAGE WHEN FIRST NOTICED THE RUST

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2020 HYUNDAI PALISADE. WHILE DRIVING 35 MPH THERE WAS AN ABNORMAL POPPING NOISE DETECTED. THE CONTACT NOTICED THE PASSENGER SECOND ROW SEAT WAS NOT SECURED IN PLACE. THE CONTACT CALLED ROUTE 60 HYUNDAI 8575 20TH ST, VERO BEACH, FL 32966 (772) 569-6004 BUT WAS NOT DIAGNOSED NOR”

— NHTSA complaint filing

Estimated Repair Costs

VISIBILITY(~50K mi)

$500

ENGINE(~50K mi)

$500

OTHER(~50K mi)

$500

SUSPENSION(~50K mi)

$500

SEATS/RESTRAINTS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 681 owner complaints for this specific year, here's what to check or ask about:

☐
VISIBILITY: LESS THAN 2 MONTHS INTO A BRAND NEW VEHICLE, THE WINDSHIELD CRACKED DURING A RAINSTORM ON THE HIGHWAY ALONG THE LINE OF THE WIPERS. NOTHING HIT THE WINDSHIELD OTHER THAN RAIN. THE DEALER IS MAKING US PAY OUT OF POCKET FOR RECALIBRATION AND TINTING, DESPITE THE FACT WE HAVE INSURANCE. SAFELITE IS RE
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: I BOUGHT THE CAR IN JAN 2020, AND FOUND THAT IT WAS LEAKING OIL ON JUNE 2020, AFTER 4500 MILES. THE OIL LEAK LOOKS TO BE SIGNIFICANT AS I HAD FOUND DROPS AND PUDDLES ON MY GARAGE FLOOR. THE OIL LEAK SEEMS TO BE COMING FROM THE TRANSMISSION/ENGINE CONNECTION AREA, OR POSSIBLY THE UPPER OIL PAN. T
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: SINCE PURCHASING MY PALISADE, IVE FELT CONSTANT VIBRATING COMING FROM THE GAS PEDAL WHILE DRIVING. IT SEEMS TO HAVE GOTTEN PROGRESSIVELY WORSE AND NOW FEELING VIBRATING IN THE STEERING WHEEL AND BRAKE PEDAL. THERE IS NO VIBRATING WHILE STATIONARY.
Typically appears around 50K miles. Repair cost ~$500
☐
SUSPENSION: SINCE PURCHASING MY PALISADE, IVE FELT CONSTANT VIBRATING COMING FROM THE GAS PEDAL WHILE DRIVING. IT SEEMS TO HAVE GOTTEN PROGRESSIVELY WORSE AND NOW FEELING VIBRATING IN THE STEERING WHEEL AND BRAKE PEDAL. THERE IS NO VIBRATING WHILE STATIONARY.
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)