2013 Ford EDGE

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2013 Ford EDGE has 3228 owner complaints filed with NHTSA — that's 40.4x the segment average of 80. The most common issue is electrical problems (26% of all complaints), specifically: i bought my used ford edge with less than 20000 miles. i was excited to have a sony media center, it had great sound. but i've had problems with it from the beginning and continue to have issues. with bluetooth my phone will not connect or loose connection for no reason. the other day it made a phon. ⚠️ 8 fire reports filed.

8 fire reports 24 crash reports 33 injuries

3228

Total Complaints

Recalls Issued

—/5

Safety Stars

40.4x

vs Segment Avg

Known Problems

ELECTRICAL

852 complaints

26%

• I BOUGHT MY USED FORD EDGE WITH LESS THAN 20000 MILES. I WAS EXCITED TO HAVE A SONY MEDIA CENTER, IT HAD GREAT SOUND. BUT I'VE HAD PROBLEMS WITH IT FROM THE BEGINNING AND CONTINUE TO HAVE ISSUES. WITH BLUETOOTH MY PHONE WILL NOT CONNECT OR LOOSE CONNECTION FOR NO REASON. THE OTHER DAY IT MADE A PHON
• THIS IS A 2013 FORD EDGE LIMITED. IT HAS 13,000 MILES AND IS 15 MONTHS OLD. THIS VEHICLE HAS A MYFORD TOUCH SCREEN AND SYSTEM. THIS SYSTEM HAS BEEN GIVING US PROBLEMS SINCE WE GOT THE EDGE. ON SEPTEMBER 17, 2013 MY WIFE WAS STOPPED IN A PARKING LOT TRYING TO GET THE MYFORD TOUCH SYSTEM TO MAKE A
• INTERNAL ELECTRICAL FAILURE IN THE LEFT FRONT DOOR LATCH WITH INTEGRAL SWITCH THAT SENDS A FALSE DOOR AJAR SIGNAL TO THE DASHBOARD INSTRUMENTS AND AUDIBLE ALARM SYSTEM. BEGINS AS AN INTERMITTENT ISSUE THEN IN A FEW DAYS BECOMES CONSTANT. ANNOYING AT THE LEAST. DISTRACTING AT THE WORST, ESPECIALLY

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 1 crashes

“I BOUGHT MY USED FORD EDGE WITH LESS THAN 20000 MILES. I WAS EXCITED TO HAVE A SONY MEDIA CENTER, IT HAD GREAT SOUND. BUT I'VE HAD PROBLEMS WITH IT FROM THE BEGINNING AND CONTINUE TO HAVE ISSUES. WITH BLUETOOTH MY PHONE WILL NOT CONNECT OR LOOSE CONNECTION FOR NO REASON. THE OTHER DAY IT MADE A PHON”

— NHTSA complaint filing

BRAKES

633 complaints

20%

• PURCHASED 2013 FORD EDGE SPORT ON JULY 14TH. I'VE HAD POSSESSION OF THE CAR FOR THREE WEEKS AS OF THIS COMPLAINT. THE CAR REQUIRED SERVICE EVERY SINGLE WEEK SINCE I'VE HAD THE CAR. THE LAST INCIDENT WAS ON AUGUST 8TH. I STARTED THE CAR, AND MULTIPLE WARNING LIGHTS APPEARED ON THE DASHBOARD. AS THE L
• FORD CUSTOMER SERVICE REFERENCE # [XXX] 2013 FORD EDGE VIN [XXX] ON THE MORNING OF APRIL 9, 2013 MY WIFE ([XXX]) WAS DRIVING TO WORK AT AN ELEMENTARY SCHOOL. SHE WAS APPROACHING THE SCHOOL AT ABOUT 20 MPH ON LEVEL STREET WHEN SHE NOTICED THAT THE VEHICLE WAS DIFFICULT TO CONTROL. SHE SOON REALI
• ONE WEEK AFTER PURCHASING THE NEW FORD EDGE I PARKED ON A HILL. APPROXIMATELY 1 HOUR AFTER EATING LUNCH, I LEFT A RESTAURANT WITH MY FAMILY. I PRESSED THE BRAKE BEFORE TURNING THE KEY AND THE BRAKES WENT ALL THE WAY TO THE FLOOR. I DROVE THE CAR HOME NOT KNOWING IF THE BRAKES WOULD GO OUT COMPLETELY

Typical onset: 50K miles Est. repair: $500💥 11 crashes

“PURCHASED 2013 FORD EDGE SPORT ON JULY 14TH. I'VE HAD POSSESSION OF THE CAR FOR THREE WEEKS AS OF THIS COMPLAINT. THE CAR REQUIRED SERVICE EVERY SINGLE WEEK SINCE I'VE HAD THE CAR. THE LAST INCIDENT WAS ON AUGUST 8TH. I STARTED THE CAR, AND MULTIPLE WARNING LIGHTS APPEARED ON THE DASHBOARD. AS THE L”

— NHTSA complaint filing

OTHER

428 complaints

13%

• WE ARE HAVING A EXHAUST SMELL IN THE CAB OF OUR NEW 2013 FORD EDGE. WE FIRST NOTICED IT WHEN PASSING ANOTHER CAR QUICKLY AND THEN LETTING OFF ON THE GAS AND A FEW SECONDS LATER WE GET A EXHAUST SMELL IN THE CAB. THIS HAPPENS ALL THE TIME. WE HAVE ALSO NOTICED IT WHEN WE TOO A 500 MILE FREEWAY TRI
• THIS IS A 2013 FORD EDGE LIMITED. IT HAS 13,000 MILES AND IS 15 MONTHS OLD. THIS VEHICLE HAS A MYFORD TOUCH SCREEN AND SYSTEM. THIS SYSTEM HAS BEEN GIVING US PROBLEMS SINCE WE GOT THE EDGE. ON SEPTEMBER 17, 2013 MY WIFE WAS STOPPED IN A PARKING LOT TRYING TO GET THE MYFORD TOUCH SYSTEM TO MAKE A
• DEFECTIVE DOOR LATCH ASSEMBLY SHOWS DOOR A-JAR WHEN CLOSED. INTERIOR LIGHTS STAY ON AND DOOR WILL NOT LOCK. THIS IS EXTREMELY DANGEROUS AT NIGHT WHEN THE INTERIOR DOME LIGHTS ARE BLINDING TO THE DRIVER AND CAN NOT BE TURNED OFF WHILE DOOR A-JAR WARNING LIGHT IS ACTIVE. THIS CAN TAKE PLACE ANYTIME

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 1 crashes

“WE ARE HAVING A EXHAUST SMELL IN THE CAB OF OUR NEW 2013 FORD EDGE. WE FIRST NOTICED IT WHEN PASSING ANOTHER CAR QUICKLY AND THEN LETTING OFF ON THE GAS AND A FEW SECONDS LATER WE GET A EXHAUST SMELL IN THE CAB. THIS HAPPENS ALL THE TIME. WE HAVE ALSO NOTICED IT WHEN WE TOO A 500 MILE FREEWAY TRI”

— NHTSA complaint filing

BODY/STRUCTURE

302 complaints

• THE AUTOMATIC TRUNK HAS NO SENSOR FOR ITEMS OR PEOPLE IN THE WAY. WHEN YOU HIT THE CLOSE BUTTON, IT CONTINUES TO CLOSE DESPITE SOMEONE OR SOMETHING IN ITS PATH. IT HAS NO SENSOR TO RETRACT OR STOP CLOSING. IT IS EXTREMELY DANGEROUS CONSIDERING THE SPEED AND WEIGHT OF THE DOOR. I WORRY THAT MY CH
• 1.DRIVER'S DOOR ARM REST AND CENTER ARM REST DO NOT ALIGN UP, WHEN BOTH ARMS ARE ON THE ARM RESTS. 2.DRIVE CONTROL KNOW IS IN THE WAY AND MAKES IT HARD TO USE CENTER LOWER ELECTRIC CONSOLE. 3.TURN SIGNAL STAYS ON WHEN YOU USE IT TO CHANGE LANES, HAVE TO RESET IT. 4.BOTH FRONT DOORS ,LOWER STORAGE
• INTERNAL ELECTRICAL FAILURE IN THE LEFT FRONT DOOR LATCH WITH INTEGRAL SWITCH THAT SENDS A FALSE DOOR AJAR SIGNAL TO THE DASHBOARD INSTRUMENTS AND AUDIBLE ALARM SYSTEM. BEGINS AS AN INTERMITTENT ISSUE THEN IN A FEW DAYS BECOMES CONSTANT. ANNOYING AT THE LEAST. DISTRACTING AT THE WORST, ESPECIALLY

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“THE AUTOMATIC TRUNK HAS NO SENSOR FOR ITEMS OR PEOPLE IN THE WAY. WHEN YOU HIT THE CLOSE BUTTON, IT CONTINUES TO CLOSE DESPITE SOMEONE OR SOMETHING IN ITS PATH. IT HAS NO SENSOR TO RETRACT OR STOP CLOSING. IT IS EXTREMELY DANGEROUS CONSIDERING THE SPEED AND WEIGHT OF THE DOOR. I WORRY THAT MY CH”

— NHTSA complaint filing

LIGHTING

197 complaints

• TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE HEADLIGHTS WERE EXTREMELY BRIGHT, CAUSING OTHER DRIVERS TO BECOME SLIGHTLY BLIND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE LIGHT MAY HAVE NEEDED AN ADJUSTMENT. THE VEHICLE WAS REPAIRED BUT THE FAI
• 1.DRIVER'S DOOR ARM REST AND CENTER ARM REST DO NOT ALIGN UP, WHEN BOTH ARMS ARE ON THE ARM RESTS. 2.DRIVE CONTROL KNOW IS IN THE WAY AND MAKES IT HARD TO USE CENTER LOWER ELECTRIC CONSOLE. 3.TURN SIGNAL STAYS ON WHEN YOU USE IT TO CHANGE LANES, HAVE TO RESET IT. 4.BOTH FRONT DOORS ,LOWER STORAGE
• WE WERE INVOLVED IN A FOUR CAR CRASH. WE WERE THE THIRD CAR. THE TRAFFIC WAS A LITTLE HEAVY AND STOP AND GO. THE TWO CARS IN FRONT OF US STOPPED FAST AND WE DID TOO. THEN WE LOOKED IN THE REAR VIEW MIRROR AND SAW A HONDA ODYSSEY COMING AT US AT ABOUT 35-40 MPH. THE DRIVER SLAMMED INTO THE REAR

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 2 crashes

“TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE HEADLIGHTS WERE EXTREMELY BRIGHT, CAUSING OTHER DRIVERS TO BECOME SLIGHTLY BLIND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE LIGHT MAY HAVE NEEDED AN ADJUSTMENT. THE VEHICLE WAS REPAIRED BUT THE FAI”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

BRAKES(~50K mi)

$500

OTHER(~50K mi)

$500

BODY/STRUCTURE(~50K mi)

$500

LIGHTING(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 3228 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: I BOUGHT MY USED FORD EDGE WITH LESS THAN 20000 MILES. I WAS EXCITED TO HAVE A SONY MEDIA CENTER, IT HAD GREAT SOUND. BUT I'VE HAD PROBLEMS WITH IT FROM THE BEGINNING AND CONTINUE TO HAVE ISSUES. WITH BLUETOOTH MY PHONE WILL NOT CONNECT OR LOOSE CONNECTION FOR NO REASON. THE OTHER DAY IT MADE A PHON
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: PURCHASED 2013 FORD EDGE SPORT ON JULY 14TH. I'VE HAD POSSESSION OF THE CAR FOR THREE WEEKS AS OF THIS COMPLAINT. THE CAR REQUIRED SERVICE EVERY SINGLE WEEK SINCE I'VE HAD THE CAR. THE LAST INCIDENT WAS ON AUGUST 8TH. I STARTED THE CAR, AND MULTIPLE WARNING LIGHTS APPEARED ON THE DASHBOARD. AS THE L
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: WE ARE HAVING A EXHAUST SMELL IN THE CAB OF OUR NEW 2013 FORD EDGE. WE FIRST NOTICED IT WHEN PASSING ANOTHER CAR QUICKLY AND THEN LETTING OFF ON THE GAS AND A FEW SECONDS LATER WE GET A EXHAUST SMELL IN THE CAB. THIS HAPPENS ALL THE TIME. WE HAVE ALSO NOTICED IT WHEN WE TOO A 500 MILE FREEWAY TRI
Typically appears around 50K miles. Repair cost ~$500
☐
BODY/STRUCTURE: THE AUTOMATIC TRUNK HAS NO SENSOR FOR ITEMS OR PEOPLE IN THE WAY. WHEN YOU HIT THE CLOSE BUTTON, IT CONTINUES TO CLOSE DESPITE SOMEONE OR SOMETHING IN ITS PATH. IT HAS NO SENSOR TO RETRACT OR STOP CLOSING. IT IS EXTREMELY DANGEROUS CONSIDERING THE SPEED AND WEIGHT OF THE DOOR. I WORRY THAT MY CH
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)