2019 Dodge JOURNEY

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2019 Dodge JOURNEY has 125 owner complaints filed with NHTSA — that's 1.6x the segment average of 80. The most common issue is other problems (21% of all complaints), specifically: uconnect dont work half the time, uconnect says its a dealer problem dealer says its a uconnect problem, ready to get it all back.

9 crash reports 5 injuries

125

Total Complaints

Recalls Issued

—/5

Safety Stars

1.6x

vs Segment Avg

Known Problems

OTHER

26 complaints

21%

• UCONNECT DONT WORK HALF THE TIME, UCONNECT SAYS ITS A DEALER PROBLEM DEALER SAYS ITS A UCONNECT PROBLEM, READY TO GET IT ALL BACK
• BURNING SMELL OF FLUID, PLASTIC OR METAL WHEN DRIVING THE CAR. *TR
• While driving I came to a stop sign on a hill and the vehicle shut off on its own and started rolling backwards down the hill. I tried to brake but it wouldn't let me so I was forced to throw it into park so it would stop. This is the second time this has happened where the car shut off on its own w

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“UCONNECT DONT WORK HALF THE TIME, UCONNECT SAYS ITS A DEALER PROBLEM DEALER SAYS ITS A UCONNECT PROBLEM, READY TO GET IT ALL BACK”

— NHTSA complaint filing

ELECTRICAL

20 complaints

16%

• THE VEHICLE'S CHECK ENGINE, THE ESC, AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT, WOULD ALL COME ON AND THE VEHICLE WOULD BOG DOWN AND NOT BE ABLE TO GO ABOVE 40 MPH. THIS HAS HAPPENED 5 TIMES NOW, IT IS BACK AT DEMPSEY DODGE DEALERSHIP FOR THE 4TH TIME. NO ANSWERS HAVE BEEN FOUND AND CHRYSLER
• YOU CAN BE DRIVING AND WHAT SHOWS UP IN THE DASHBOARD IS THAT YOUR KEY IS NOT IN THE VEHICLE WHEN THE KEY IS IN THE VEHICLE THEN THE WARNING SIGNALS START THE BLAIR THE VEHICLEWERE STATIONARY AT THE TIME I HAD TO CUT THE VEHICLE OFF THEN IT WOULDN'T START BACK UNTIL SOME TIME HAS PASSED THEN THE VEH
• Rear ended and side swiped by truck going over 75 mph. Collision disabled engine and vehicle. Air bags did not deploy.

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“THE VEHICLE'S CHECK ENGINE, THE ESC, AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT, WOULD ALL COME ON AND THE VEHICLE WOULD BOG DOWN AND NOT BE ABLE TO GO ABOVE 40 MPH. THIS HAS HAPPENED 5 TIMES NOW, IT IS BACK AT DEMPSEY DODGE DEALERSHIP FOR THE 4TH TIME. NO ANSWERS HAVE BEEN FOUND AND CHRYSLER”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

17 complaints

14%

• TL* THE CONTACT OWNS A 2019 DODGE JOURNEY. WHILE BACKING OUT OF A PARKING SPOT, THE VEHICLE'S BACK UP CAMERA FAILED TO ALERT THE CONTACT OF ANOTHER VEHICLE IN THE REAR. AS A RESULT, THE CONTACT STRUCK THE PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT D
• The contact owns a 2019 Dodge Journey. The contact stated that while reversing, the rearview camera displayed an upside-down image. The vehicle was taken to the dealer, where it was determined that the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was not made
• The back up camera on my 2019 Dodge Journey is currently displaying either a blue, black or upside down picture. This is the same problem that is described in your recall notice for Dodge Journeys made between May of 2019 and February of 2020. My car was built in March of 2019. Is the NHTSA reviewin

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“TL* THE CONTACT OWNS A 2019 DODGE JOURNEY. WHILE BACKING OUT OF A PARKING SPOT, THE VEHICLE'S BACK UP CAMERA FAILED TO ALERT THE CONTACT OF ANOTHER VEHICLE IN THE REAR. AS A RESULT, THE CONTACT STRUCK THE PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT D”

— NHTSA complaint filing

ENGINE

9 complaints

• THE VEHICLE'S CHECK ENGINE, THE ESC, AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT, WOULD ALL COME ON AND THE VEHICLE WOULD BOG DOWN AND NOT BE ABLE TO GO ABOVE 40 MPH. THIS HAS HAPPENED 5 TIMES NOW, IT IS BACK AT DEMPSEY DODGE DEALERSHIP FOR THE 4TH TIME. NO ANSWERS HAVE BEEN FOUND AND CHRYSLER
• YOU CAN BE DRIVING AND WHAT SHOWS UP IN THE DASHBOARD IS THAT YOUR KEY IS NOT IN THE VEHICLE WHEN THE KEY IS IN THE VEHICLE THEN THE WARNING SIGNALS START THE BLAIR THE VEHICLEWERE STATIONARY AT THE TIME I HAD TO CUT THE VEHICLE OFF THEN IT WOULDN'T START BACK UNTIL SOME TIME HAS PASSED THEN THE VEH
• Rear ended and side swiped by truck going over 75 mph. Collision disabled engine and vehicle. Air bags did not deploy.

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

SEATS/RESTRAINTS

9 complaints

• I WAS TRAVELING ON A VERY BUSY HIGHWAY GOING 50 MILES AN HOUR. I NOTICED A LOT OF CONGESTION AHEAD SO I HAD TO LEAN OVER BECAUSE THE CAR HAS BAD BLIND SITES DUE TO HEADRESTS ON ALL SEATS. WHEN I TURNED BACK THERE WERE MANY CARS STOPPED DEAD IN FRONT OF ME. I SLAMMED ON THE BRAKES BUT DIDN'T EVEN SLO
• Seat wont close in back seat second row wont close at all it broken itself
• All seat have side power move for open and close in second row and front row press down n up area plastic area holder it broke all of 4 of them seat broken for no reason

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“I WAS TRAVELING ON A VERY BUSY HIGHWAY GOING 50 MILES AN HOUR. I NOTICED A LOT OF CONGESTION AHEAD SO I HAD TO LEAN OVER BECAUSE THE CAR HAS BAD BLIND SITES DUE TO HEADRESTS ON ALL SEATS. WHEN I TURNED BACK THERE WERE MANY CARS STOPPED DEAD IN FRONT OF ME. I SLAMMED ON THE BRAKES BUT DIDN'T EVEN SLO”

— NHTSA complaint filing

Estimated Repair Costs

OTHER(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

ENGINE(~50K mi)

$500

SEATS/RESTRAINTS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 125 owner complaints for this specific year, here's what to check or ask about:

☐
OTHER: UCONNECT DONT WORK HALF THE TIME, UCONNECT SAYS ITS A DEALER PROBLEM DEALER SAYS ITS A UCONNECT PROBLEM, READY TO GET IT ALL BACK
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: THE VEHICLE'S CHECK ENGINE, THE ESC, AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT, WOULD ALL COME ON AND THE VEHICLE WOULD BOG DOWN AND NOT BE ABLE TO GO ABOVE 40 MPH. THIS HAS HAPPENED 5 TIMES NOW, IT IS BACK AT DEMPSEY DODGE DEALERSHIP FOR THE 4TH TIME. NO ANSWERS HAVE BEEN FOUND AND CHRYSLER
Typically appears around 50K miles. Repair cost ~$500
☐
DRIVER ASSIST/CAMERAS: TL* THE CONTACT OWNS A 2019 DODGE JOURNEY. WHILE BACKING OUT OF A PARKING SPOT, THE VEHICLE'S BACK UP CAMERA FAILED TO ALERT THE CONTACT OF ANOTHER VEHICLE IN THE REAR. AS A RESULT, THE CONTACT STRUCK THE PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT D
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: THE VEHICLE'S CHECK ENGINE, THE ESC, AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT, WOULD ALL COME ON AND THE VEHICLE WOULD BOG DOWN AND NOT BE ABLE TO GO ABOVE 40 MPH. THIS HAS HAPPENED 5 TIMES NOW, IT IS BACK AT DEMPSEY DODGE DEALERSHIP FOR THE 4TH TIME. NO ANSWERS HAVE BEEN FOUND AND CHRYSLER
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)