BestCarRank
Dodge

2019 Dodge JOURNEY

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2019 Dodge JOURNEY has 125 owner complaints filed with NHTSA — that's 0.2x the segment average of 503. The most common issue is other problems (21% of all complaints), specifically: uconnect dont work half the time, uconnect says its a dealer problem dealer says its a uconnect problem, ready to get it all back. There is 1 recall issued for this model year.

9 crash reports 5 injuries

125

Total Complaints

1

Recalls Issued

4/5

Safety Stars

0.2x

vs Segment Avg

Known Problems(top 5 of 8)

OTHER

26 complaints
21%
  • UCONNECT DONT WORK HALF THE TIME, UCONNECT SAYS ITS A DEALER PROBLEM DEALER SAYS ITS A UCONNECT PROBLEM, READY TO GET IT ALL BACK
  • BURNING SMELL OF FLUID, PLASTIC OR METAL WHEN DRIVING THE CAR. *TR
  • While driving I came to a stop sign on a hill and the vehicle shut off on its own and started rolling backwards down the hill. I tried to brake but it wouldn't let me so I was forced to throw it into park so it would stop. This is the second time this has happened where the car shut off on its own w
Typical onset: 50K miles Est. repair: $500💥 1 crashes

UCONNECT DONT WORK HALF THE TIME, UCONNECT SAYS ITS A DEALER PROBLEM DEALER SAYS ITS A UCONNECT PROBLEM, READY TO GET IT ALL BACK

— NHTSA complaint filing

When Problems Appear on the 2019 Dodge JOURNEY

Based on 35 owner complaints that included an odometer reading. Median mileage at time of complaint: 29K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage
0-30K
18
30-60K
6
60-100K
7
100-150K
4
150-200K
0
200K+
0

BRAKES

In line with typicalmedian 23K mi · 5 reports
0-30K
3
30-60K
2
60-100K
0
100-150K
0
150-200K
0
200K+
0

DRIVER ASSIST/CAMERAS

High-mileage issuemedian 86K mi · 10 reports
0-30K
1
30-60K
1
60-100K
4
100-150K
4
150-200K
0
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (1)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA26/08/2025

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

Charging Cost Calculator for 2019 Dodge JOURNEY

Live EIA prices
Per year
$3,807
Per month
$317
Per mile
31.7¢
kWh/mi
1.69

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

Estimated Insurance Cost for 2019 Dodge JOURNEY

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,936
Full coverage / month
$161
Liability only / year
$665
vs US avg
+16%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (ev-mainstream)1.18x
× theft risk1.00x
× safety rating0.98x
× vehicle age1.00x
= Full coverage estimate$1936

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Dodge New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
5 yr / 60K mi

These are the terms for a new Dodge. If you're buying a used 2019 JOURNEY, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Dodge dealer for VIN-specific remaining warranty.

EV Incentives for 2019 Dodge JOURNEY

Updated 2026-07

Federal Tax Credit (Section 30D) — Expired 2025-09-30

Section 30D new clean vehicle credit ($7,500 max) expired for vehicles acquired after Sept 30, 2025 per Public Law (One Big Beautiful Bill Act). Vehicles acquired on or before that date remain eligible on the buyer's 2025 return. No federal purchase credit exists for post-9/30/2025 acquisitions.

State-Level Incentives (Still Active in 14 States)

CaliforniaUp to $12,000
Clean Cars 4 All
ColoradoUp to $5,000
Innovative Motor Vehicle Credit
ConnecticutUp to $4,250
CHEAPR (Connecticut Hydrogen and Electric Automobile Purchase Rebate)
DelawareUp to $2,500
Clean Vehicle Rebate
IllinoisUp to $4,000
Illinois EV Rebate Program
MarylandUp to $3,000
Excise Tax Credit for Plug-in Electric Vehicles
MassachusettsUp to $3,500
MOR-EV
New JerseyUp to $4,000
Charge Up New Jersey
New YorkUp to $2,000
Drive Clean Rebate
OregonUp to $7,500
Oregon Clean Vehicle Rebate
PennsylvaniaUp to $3,000
Alternative Fuel Vehicle (AFV) Rebate Program
Rhode IslandUp to $2,500
DRIVEEV
TexasUp to $2,500
Light-Duty Motor Vehicle Purchase or Lease Incentive
VermontUp to $5,000
Incentive Program for New Electric Vehicles
See full state-by-state EV incentive details

Source: US Department of Energy Alternative Fuels Data Center + state DOR / DEQ program pages. Program details and eligibility limits change frequently — always verify with the linked source before purchase.

Estimated Repair Costs

OTHER(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
DRIVER ASSIST/CAMERAS(~50K mi)
$500
ENGINE(~50K mi)
$500
SEATS/RESTRAINTS(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 125 owner complaints for this specific year, here's what to check or ask about:

  • OTHER: UCONNECT DONT WORK HALF THE TIME, UCONNECT SAYS ITS A DEALER PROBLEM DEALER SAYS ITS A UCONNECT PROBLEM, READY TO GET IT ALL BACK

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: THE VEHICLE'S CHECK ENGINE, THE ESC, AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT, WOULD ALL COME ON AND THE VEHICLE WOULD BOG DOWN AND NOT BE ABLE TO GO ABOVE 40 MPH. THIS HAS HAPPENED 5 TIMES NOW, IT IS BACK AT DEMPSEY DODGE DEALERSHIP FOR THE 4TH TIME. NO ANSWERS HAVE BEEN FOUND AND CHRYSLER

    Typically appears around 50K miles. Repair cost ~$500

  • DRIVER ASSIST/CAMERAS: TL* THE CONTACT OWNS A 2019 DODGE JOURNEY. WHILE BACKING OUT OF A PARKING SPOT, THE VEHICLE'S BACK UP CAMERA FAILED TO ALERT THE CONTACT OF ANOTHER VEHICLE IN THE REAR. AS A RESULT, THE CONTACT STRUCK THE PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT D

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: THE VEHICLE'S CHECK ENGINE, THE ESC, AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT, WOULD ALL COME ON AND THE VEHICLE WOULD BOG DOWN AND NOT BE ABLE TO GO ABOVE 40 MPH. THIS HAS HAPPENED 5 TIMES NOW, IT IS BACK AT DEMPSEY DODGE DEALERSHIP FOR THE 4TH TIME. NO ANSWERS HAVE BEEN FOUND AND CHRYSLER

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 1 recall have been completed — free at any Dodge dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

Overall
Frontal
Side
Rollover

At a Glance

Complaints
125
Recalls
1
Fire reports
0
Crash reports
9
Injury reports
5
Segment avg
503

Check a Specific VIN

See recalls for YOUR 2019 Dodge JOURNEY