2020 Dodge JOURNEY
Problems, Recalls & Reliability Report
Quick Summary
The 2020 Dodge JOURNEY has 85 owner complaints filed with NHTSA — that's 0.2x the segment average of 503. The most common issue is other problems (22% of all complaints), specifically: about 4 months ago, the backup camera image began showing up either upside down or flashing upside down on and off the screen. also. the bluetooth does not always stay engaged and will randomly disconnect and then reconnect your phone even while driving.. There is 1 recall issued for this model year. ⚠️ 1 fire report filed.
85
Total Complaints
1
Recalls Issued
4/5
Safety Stars
0.2x
vs Segment Avg
Known Problems(top 5 of 8)
OTHER
19 complaints- • About 4 months ago, the Backup camera image began showing up either upside down or flashing upside down on and off the screen. Also. The Bluetooth does not always stay engaged and will randomly disconnect and then reconnect your phone even while driving.
- • Backup camera goes out while you are going in reverse. Goes in and out and doesn’t work.
- • I have brought the car to the dealership three times. It stalls and hesitates when accelerating. The dealership cannot recreate the issue because it only happens after you've been driving all day running errands and they don't have anyone that can duplicate the problem. It has stalled on me several
“About 4 months ago, the Backup camera image began showing up either upside down or flashing upside down on and off the screen. Also. The Bluetooth does not always stay engaged and will randomly disconnect and then reconnect your phone even while driving.”
— NHTSA complaint filing
When Problems Appear on the 2020 Dodge JOURNEY
Based on 14 owner complaints that included an odometer reading. Median mileage at time of complaint: 38K miles. Most complaints cluster in the 30-60K miles range.
DRIVER ASSIST/CAMERAS
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Recalls (1)
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Fuel Cost Calculator for 2020 Dodge JOURNEY
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2020 Dodge JOURNEY
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Dodge New-Vehicle Warranty Coverage
These are the terms for a new Dodge. If you're buying a used 2020 JOURNEY, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Dodge dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 85 owner complaints for this specific year, here's what to check or ask about:
- ☐OTHER: About 4 months ago, the Backup camera image began showing up either upside down or flashing upside down on and off the screen. Also. The Bluetooth does not always stay engaged and will randomly disconnect and then reconnect your phone even while driving.
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: Rear back up camera upside down sometimes flashes in and out or just black at times.
Typically appears around 50K miles. Repair cost ~$500
- ☐DRIVER ASSIST/CAMERAS: The contact owns a 2020 Dodge Journey. The contact stated that while reversing, the rearview camera image was displayed upside down, sideways, and occasionally blank. Additionally, the pedestrian warning system was inoperable. There was no warning light illuminated. Additionally, the contact stated
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: Driving on highway and my car started to lose power. When I pulled over and cut it off it wouldn't come on was making a sound as if it was trying to turn on. The engine light came on and a symbol that looked like a lighting bolt in-between two parentheses came on. I sat for 20 mins after trying nume
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 1 recall have been completed — free at any Dodge dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Dodge JOURNEY — Year Comparison
How does 2020 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
At a Glance
- Complaints
- 85
- Recalls
- 1
- Fire reports
- 1
- Crash reports
- 1
- Injury reports
- 1
- Segment avg
- 503
Check a Specific VIN
See recalls for YOUR 2020 Dodge JOURNEY