2014 Dodge JOURNEY

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2014 Dodge JOURNEY has 643 owner complaints filed with NHTSA — that's 8.0x the segment average of 80. The most common issue is electrical problems (16% of all complaints), specifically: the vehicle will fail to start initially. after several attempts the vehicle will start and the check engine light will appear. also sometimes while driving the vehicle will cut out and the dash will go blank and have all of the warning lights illuminated, i.e. abs, airbags, esc, tpms, engine mil,. ⚠️ 12 fire reports filed.

12 fire reports 38 crash reports 60 injuries

643

Total Complaints

Recalls Issued

—/5

Safety Stars

8.0x

vs Segment Avg

Known Problems

ELECTRICAL

104 complaints

16%

• THE VEHICLE WILL FAIL TO START INITIALLY. AFTER SEVERAL ATTEMPTS THE VEHICLE WILL START AND THE CHECK ENGINE LIGHT WILL APPEAR. ALSO SOMETIMES WHILE DRIVING THE VEHICLE WILL CUT OUT AND THE DASH WILL GO BLANK AND HAVE ALL OF THE WARNING LIGHTS ILLUMINATED, I.E. ABS, AIRBAGS, ESC, TPMS, ENGINE MIL,
• DVD SYSTEM STOPPED WORKING. THOUGHT DVD WAS JUST STUCK IN THE PLAYER. TOOK THE VEHICLE TO THE DEALER TO FIX AND WAS INFORMED IT JUST QUIT WORKING. HAVE NOT HAD THE VEHICLE 3 MONTHS AND NOW HAVING TO WAIT FOR A NEW DVD SYSTEM, HOPING NO OTHER ISSUES ARISE! *JS
• UPON STARTING THE VEHICLE THE RADIO AND CLIMATE CONTROL SCREEN FREEZING NOT ALLOWING ANY USE. AFTER A PERIOD OF TIME IT STARTS WORKING. CAN NOT ADJUST AIR HOT OR COLD AND CAN NOT CHANGE RADIO STATIONS. AT DEALER ON 8/13/14 AND ADVISED NO UPDATES FOR SYSTEM. *TR

Typical onset: 50K miles Est. repair: $500🔥 5 fire reports💥 4 crashes

“THE VEHICLE WILL FAIL TO START INITIALLY. AFTER SEVERAL ATTEMPTS THE VEHICLE WILL START AND THE CHECK ENGINE LIGHT WILL APPEAR. ALSO SOMETIMES WHILE DRIVING THE VEHICLE WILL CUT OUT AND THE DASH WILL GO BLANK AND HAVE ALL OF THE WARNING LIGHTS ILLUMINATED, I.E. ABS, AIRBAGS, ESC, TPMS, ENGINE MIL,”

— NHTSA complaint filing

ENGINE

102 complaints

16%

• TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT AFTER WAITING A BRIEF MOMENT, THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL FUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN
• THE CAR STALLED ON ME TWICE NEARLY GETTING INTO A WRECK. TOOK IT TO THE DEALERSHIP WHERE I BOUGHT IT FROM THEY PUT IT ON THE COMPUTER. THEY SAID THAT THEY COULD NOT FIND ANYTHING WRONG. THEN ABOUT 21/2 WEEKS LATER IT DID IT AGAIN. I HAVE A PRINT OUT OF THE COMPUTER ANALYSIS. *TR
• TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AS THE ELECTRONIC STABILITY CONTROL AND THE ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND MERGED ONTO THE SIDE OF THE ROAD. THE VEHICLE

Typical onset: 50K miles Est. repair: $500🔥 4 fire reports💥 2 crashes

“TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT AFTER WAITING A BRIEF MOMENT, THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL FUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN”

— NHTSA complaint filing

BRAKES

91 complaints

14%

• AIR BAGS FAILED TO DEPLOY WHEN VEHICLE HAD FRONT IMPACT WITH DITCH EMBANKMENT AFTER LEAVING ROAD ACROSS DITCH AND THE ANTI-LOCK BRAKES CAUSED THE BRAKES TO ENGAGE AND UNENGAGED CAUSING THE WRECK. WHEN CHECKED IT WAS TOLD THAT NOTHING WRONG WITH EITHER PART. *TR
• I WAS DRIVING WITH MY GIRLFRIEND. WE JUST GOT OVER THE TOP OF A HILL AND GOING DOWN HILL AT ABOUT 35 TO 40 MPH. THE VEHICLE SHUT OFF. NO POWER STEERING AND NO BRAKES. STOPPED 5 FEET FROM A TELEPHONE POLE. VEHICLE WAS TOWED TO LICCARDI DODGE. THEY DID NOT FIND ANYTHING WRONG WITH THE CAR. WE W
• HAVE HAD THE HOOD RELEASE NEXT OT THE PARKING BRAKE PEDAL. OPEN THE HOOD WITHOUT NOTIFICATION.THE BRAKE PEDAL IS TO CLOSE IN PROXIMITY TO THE HOOD LATCH. EACH TIME YOU RELEASE THE PARKING BRAKE THE HOOD RELEASES. *TR

Typical onset: 50K miles Est. repair: $500💥 9 crashes

“AIR BAGS FAILED TO DEPLOY WHEN VEHICLE HAD FRONT IMPACT WITH DITCH EMBANKMENT AFTER LEAVING ROAD ACROSS DITCH AND THE ANTI-LOCK BRAKES CAUSED THE BRAKES TO ENGAGE AND UNENGAGED CAUSING THE WRECK. WHEN CHECKED IT WAS TOLD THAT NOTHING WRONG WITH EITHER PART. *TR”

— NHTSA complaint filing

OTHER

65 complaints

10%

• OUR DVD/NAVIGATION SYSTEM RANDOMLY POWERS OFF AND RESTARTS WHILE WE ARE DRIVING. THE SYSTEM HAS BEEN "UPDATED" AND HAS BEEN COMPLETELY REPLACED THE DEALERSHIP BUT THE PROBLEM CONTINUES TO OCCUR. WE HAVE HAD THIS ISSUE ADDRESSED 3 TIMES AND OUR VEHICLE IS IN THE DEALERSHIP AGAIN RIGHT NOW. *TR
• 2014 DODGE JOURNEY PURCHASED NEW FROM DEALER, I MONTH LATER RADIO PANEL WOULD GO BLANK FOR A FEW SECONDS AND COME BACK ON , HAD TAKEN IT TO THE DEALER WEA TOLD COULD NOT FIND ANY ISSUES, AT THIS TIME IT IS STILL HAPPENING, ALSO I TAKE MY JOURNEY IN FOR SERVICE EVERY 3500-4000 FOR SERVICE I WAS TOLD
• WHILE DRIVING WHEN SLOWING DOWN FROM VARIOUS SPEEDS THE ENTIRE RADIO SYSTEM WILL SHUT DOWN AND REBOOT. THE AIR AND ALL CUTS OFF WHEN THIS HAPPENS. THE SCREEN HAS WENT BLACK, AND FULLNOF WILDNCOLOR AND JUST SIMPLE FALLS WHEN THIS HAPOENS THE SYSTEM REBOOTS AFTER A FEW MINUTES. TAKEN TO DEALERSHIP SE

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports💥 2 crashes

“OUR DVD/NAVIGATION SYSTEM RANDOMLY POWERS OFF AND RESTARTS WHILE WE ARE DRIVING. THE SYSTEM HAS BEEN "UPDATED" AND HAS BEEN COMPLETELY REPLACED THE DEALERSHIP BUT THE PROBLEM CONTINUES TO OCCUR. WE HAVE HAD THIS ISSUE ADDRESSED 3 TIMES AND OUR VEHICLE IS IN THE DEALERSHIP AGAIN RIGHT NOW. *TR”

— NHTSA complaint filing

SEATS/RESTRAINTS

48 complaints

• I WAS DRIVING MY DODGE JOURNEY ONE DAY AND THE SEAT BELT LIGHT CAME ON SHOWING THAT SOMEBODY WASN'T BUCKLED BUT I WAS THE ONLY ONE IN THE CAR. SO I LEANED FORWARD AND MY SEAT BELT CAME UNLOCKED. I THOUGHT TO MYSELF THINKING IT WAS JUST ME MAYBE I DIDN'T BUCKLE IT IN RIGHT. THEN I BUCKLED UP AGAIN AN
• TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT RETRACT. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED HEAD, NECK, AND KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED
• RECIVED RECALL OF THE ABS MODUEL, PASSENGER SEAT SOMETIME FALLS FOR NO REASON. HAS BEEN TAKEN TO THE DEALER DUE TO THE CAR TO GOING INTO GEAR AND NOT COMING OUT OF GEAR. WAS TOLD BY DEALER THAT IT WAS A COMPUTER ISSUE. THEY ADVISED IT HAD BEEN FIXED BUT IT STILL GET STUCK FROM TIME TO TIME. I DO

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“I WAS DRIVING MY DODGE JOURNEY ONE DAY AND THE SEAT BELT LIGHT CAME ON SHOWING THAT SOMEBODY WASN'T BUCKLED BUT I WAS THE ONLY ONE IN THE CAR. SO I LEANED FORWARD AND MY SEAT BELT CAME UNLOCKED. I THOUGHT TO MYSELF THINKING IT WAS JUST ME MAYBE I DIDN'T BUCKLE IT IN RIGHT. THEN I BUCKLED UP AGAIN AN”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

ENGINE(~50K mi)

$500

BRAKES(~50K mi)

$500

OTHER(~50K mi)

$500

SEATS/RESTRAINTS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 643 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: THE VEHICLE WILL FAIL TO START INITIALLY. AFTER SEVERAL ATTEMPTS THE VEHICLE WILL START AND THE CHECK ENGINE LIGHT WILL APPEAR. ALSO SOMETIMES WHILE DRIVING THE VEHICLE WILL CUT OUT AND THE DASH WILL GO BLANK AND HAVE ALL OF THE WARNING LIGHTS ILLUMINATED, I.E. ABS, AIRBAGS, ESC, TPMS, ENGINE MIL,
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT AFTER WAITING A BRIEF MOMENT, THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL FUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: AIR BAGS FAILED TO DEPLOY WHEN VEHICLE HAD FRONT IMPACT WITH DITCH EMBANKMENT AFTER LEAVING ROAD ACROSS DITCH AND THE ANTI-LOCK BRAKES CAUSED THE BRAKES TO ENGAGE AND UNENGAGED CAUSING THE WRECK. WHEN CHECKED IT WAS TOLD THAT NOTHING WRONG WITH EITHER PART. *TR
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: OUR DVD/NAVIGATION SYSTEM RANDOMLY POWERS OFF AND RESTARTS WHILE WE ARE DRIVING. THE SYSTEM HAS BEEN "UPDATED" AND HAS BEEN COMPLETELY REPLACED THE DEALERSHIP BUT THE PROBLEM CONTINUES TO OCCUR. WE HAVE HAD THIS ISSUE ADDRESSED 3 TIMES AND OUR VEHICLE IS IN THE DEALERSHIP AGAIN RIGHT NOW. *TR
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)