2016 Dodge JOURNEY

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2016 Dodge JOURNEY has 609 owner complaints filed with NHTSA — that's 7.6x the segment average of 80. The most common issue is engine problems (20% of all complaints), specifically: i had 2016 dodge journey bought from superstition dodge in mesa arizona. the engine shuts off by itself while braking and one time while driving. when engine shuts off the car looses power steering and brakes. this could cause fetal accident and may be death. i contacted dodge tempe arizona. i went . ⚠️ 7 fire reports filed.

7 fire reports 21 crash reports 11 injuries

609

Total Complaints

Recalls Issued

—/5

Safety Stars

7.6x

vs Segment Avg

Known Problems

ENGINE

122 complaints

20%

• I HAD 2016 DODGE JOURNEY BOUGHT FROM SUPERSTITION DODGE IN MESA ARIZONA. THE ENGINE SHUTS OFF BY ITSELF WHILE BRAKING AND ONE TIME WHILE DRIVING. WHEN ENGINE SHUTS OFF THE CAR LOOSES POWER STEERING AND BRAKES. THIS COULD CAUSE FETAL ACCIDENT AND MAY BE DEATH. I CONTACTED DODGE TEMPE ARIZONA. I WENT
• VEHICLE STALLS RANDOMLY WHILE DECELLERATING, BRAKING, STOPPED OR DRIVING. ALL ELECTRICAL COMPONENTS REMAIN OPERATIONAL (A/C. RADIO, GAUGES, ETC.) BUT BRAKING AND STEERING BECOME DIFFICULT. YOU MUST COME TO A STOP, PARK AND RESTART THE VEHICLE. THIS HAS HAPPENED THREE TIMES NOW, TWICE TO MYSELF AND O
• WHILE DRIVING MY BRAND NEW DODGE JOURNEY JUST PURCHASED ALMOST 2 MONTHS AGO, THE ENGINE STALLS OUT SUDDENLY WHILE DRIVING. THIS HAS HAPPENED 3 TIMES NOW, WITH THE LAST TIME BEING ON A MAJOR HIGHWAY ALMOST CAUSING A MAJOR ACCIDENT. THE ENGINE SHUTS OFF, STEERING WHEEL AND BRAKES LOCK AND CAR JUST C

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports

“I HAD 2016 DODGE JOURNEY BOUGHT FROM SUPERSTITION DODGE IN MESA ARIZONA. THE ENGINE SHUTS OFF BY ITSELF WHILE BRAKING AND ONE TIME WHILE DRIVING. WHEN ENGINE SHUTS OFF THE CAR LOOSES POWER STEERING AND BRAKES. THIS COULD CAUSE FETAL ACCIDENT AND MAY BE DEATH. I CONTACTED DODGE TEMPE ARIZONA. I WENT ”

— NHTSA complaint filing

TRANSMISSION

86 complaints

14%

• TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE APPROACHING A STOP LIGHT ,THE STEERING COLUMN LOCKED WITHOUT WARNING. IN ADDITION, THE ACCELERATOR PEDAL WAS APPLIED AND FAILED TO ACCELERATE. THE CONTACT HAD TO TURN THE VEHICLE OFF TO RESET THE COMPUTER. THE DEALER TEST DROVE THE VEHICLE, BUT COULD
• THIS VEHICLE WAS SOLD TO ME BY CENTRAL FLORIDA CHRYSLER JEEP DODGE, 8675 COMMODITY CIRCLE, ORLANDO, FL 32819 WITH AN OPEN RECALL. I PURCHASED AND DROVE THIS VEHICLE HOME ON 8/20/2016. THIS CAR WAS A NEW VEHICLE AND SHOULD NOT HAVE BEEN SOLD WITH AN EXISTING RECALL. WHEN I CALLED TO EXPLAIN THE CAR H
• TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING HIGH SPEEDS, THE HEADLIGHTS FLICKERED WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. WHILE ACCELERATING FROM A STOP SIGN, THE HEADLIGHTS FLICKERED AND THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports💥 4 crashes

“TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE APPROACHING A STOP LIGHT ,THE STEERING COLUMN LOCKED WITHOUT WARNING. IN ADDITION, THE ACCELERATOR PEDAL WAS APPLIED AND FAILED TO ACCELERATE. THE CONTACT HAD TO TURN THE VEHICLE OFF TO RESET THE COMPUTER. THE DEALER TEST DROVE THE VEHICLE, BUT COULD ”

— NHTSA complaint filing

ELECTRICAL

84 complaints

14%

• HEADLIGHTS FLICKER WHILE DRIVING. HAS BEEN TAKEN IN AT LEAST 3 TIMES DEALERSHIP NOT ABLE TO PINPOINT ISSUE. CAR HAD ALL LIGHTS COME ON IN DASH AND HEADLIGHTS STROBED, THEN CAR LOST ALL POWER WHILE DRIVING, WAS NOT ABLE TO TURN ON HAZARDS AS CAR HAD NO POWER, CAR TOWED TO DEALERSHIP. SCREEN IN CAR
• CAR HAS 20K MILES, WHILE DRIVING THE ABS AND TRACTION CONTROL LIGHTS CAME ON. DEALERSHIP DISCOVERED THAT, IN ADDITION TO THE ABS AND TRACTION CONTROL, THE AIRBAGS WERE NOT WORKING. THE DEALERSHIP INFORMED ME THAT WATER BOTTLES HAD ROLLED UNDER THE FRONT PASSENGER SEAT AND BROKEN THE WIRES FOR THE A
• TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER THREE ATTEMPTS. IN ADDITION, THE FAILURE OCCURRED TWO MORE TIMES. THE CONTACT HAD THE VEHICLE TOWED TO THE LOCAL DEALER: BRYANT MOTO

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports

“HEADLIGHTS FLICKER WHILE DRIVING. HAS BEEN TAKEN IN AT LEAST 3 TIMES DEALERSHIP NOT ABLE TO PINPOINT ISSUE. CAR HAD ALL LIGHTS COME ON IN DASH AND HEADLIGHTS STROBED, THEN CAR LOST ALL POWER WHILE DRIVING, WAS NOT ABLE TO TURN ON HAZARDS AS CAR HAD NO POWER, CAR TOWED TO DEALERSHIP. SCREEN IN CAR”

— NHTSA complaint filing

OTHER

67 complaints

11%

• WE WERE DRIVING THROUGH AN INTERSECTION AND THE BACK HATCH BACK OPENED EVEN THOUGH THE VEHICLE LOCKS WERE ENGAGED AND LOCKED SHUT. THE DOOR LOCKS WERE ENGAGED. THERE WAS NO WARNING LIGHT, NO AUDIBLE ALARM-NOT A WARNING OF ANY KIND. AT THAT POINT, WE HAD NOT IDEA THE HATCH BACK WAS OPENED, AND
• THE TRANSMISSION DOESN'T DOWNSHIFT CORRECTLY.
• THE VEHICLE HAS TURNED OFF ON THE ROAD WHILE ON DRIVE, WHEN IT TURNS OFF THE STEERING WHEEL IS HARD TO TURN AND CAN'T BRAKE. THE VEHICLE IS RESTARTED BY PRESSING THE ON/OFF BUTTON, AND IT WILL DRIVE LIKE NORMAL AGAIN. THIS IS THE THIRD TIME IT HAS TURNED OFF ON ME.

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 4 crashes

“WE WERE DRIVING THROUGH AN INTERSECTION AND THE BACK HATCH BACK OPENED EVEN THOUGH THE VEHICLE LOCKS WERE ENGAGED AND LOCKED SHUT. THE DOOR LOCKS WERE ENGAGED. THERE WAS NO WARNING LIGHT, NO AUDIBLE ALARM-NOT A WARNING OF ANY KIND. AT THAT POINT, WE HAD NOT IDEA THE HATCH BACK WAS OPENED, AND ”

— NHTSA complaint filing

BRAKES

51 complaints

• I HAD 2016 DODGE JOURNEY BOUGHT FROM SUPERSTITION DODGE IN MESA ARIZONA. THE ENGINE SHUTS OFF BY ITSELF WHILE BRAKING AND ONE TIME WHILE DRIVING. WHEN ENGINE SHUTS OFF THE CAR LOOSES POWER STEERING AND BRAKES. THIS COULD CAUSE FETAL ACCIDENT AND MAY BE DEATH. I CONTACTED DODGE TEMPE ARIZONA. I WENT
• VEHICLE STALLS RANDOMLY WHILE DECELLERATING, BRAKING, STOPPED OR DRIVING. ALL ELECTRICAL COMPONENTS REMAIN OPERATIONAL (A/C. RADIO, GAUGES, ETC.) BUT BRAKING AND STEERING BECOME DIFFICULT. YOU MUST COME TO A STOP, PARK AND RESTART THE VEHICLE. THIS HAS HAPPENED THREE TIMES NOW, TWICE TO MYSELF AND O
• I BOUGHT THIS CAR WITH 11 MILES ON IT . A COUPLE WEEKS AGO I WAS GOING ABOUT 30 MPH AND I STOPPED AT A 4 WAY STOP . I DID A COMPLETE STOP THE ENGINE TURNED OFF THE STEERING WHEEL LOCKED AND I WAS STUCK IN THE INTERSECTION LUCKILY I DIDN'T GET HIT . I HAD TO PUT IT BACK IN PARK AND IT TURNED ON . SC

Typical onset: 50K miles Est. repair: $500💥 6 crashes

— NHTSA complaint filing

Estimated Repair Costs

ENGINE(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

OTHER(~50K mi)

$500

BRAKES(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 609 owner complaints for this specific year, here's what to check or ask about:

☐
ENGINE: I HAD 2016 DODGE JOURNEY BOUGHT FROM SUPERSTITION DODGE IN MESA ARIZONA. THE ENGINE SHUTS OFF BY ITSELF WHILE BRAKING AND ONE TIME WHILE DRIVING. WHEN ENGINE SHUTS OFF THE CAR LOOSES POWER STEERING AND BRAKES. THIS COULD CAUSE FETAL ACCIDENT AND MAY BE DEATH. I CONTACTED DODGE TEMPE ARIZONA. I WENT
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE APPROACHING A STOP LIGHT ,THE STEERING COLUMN LOCKED WITHOUT WARNING. IN ADDITION, THE ACCELERATOR PEDAL WAS APPLIED AND FAILED TO ACCELERATE. THE CONTACT HAD TO TURN THE VEHICLE OFF TO RESET THE COMPUTER. THE DEALER TEST DROVE THE VEHICLE, BUT COULD
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: HEADLIGHTS FLICKER WHILE DRIVING. HAS BEEN TAKEN IN AT LEAST 3 TIMES DEALERSHIP NOT ABLE TO PINPOINT ISSUE. CAR HAD ALL LIGHTS COME ON IN DASH AND HEADLIGHTS STROBED, THEN CAR LOST ALL POWER WHILE DRIVING, WAS NOT ABLE TO TURN ON HAZARDS AS CAR HAD NO POWER, CAR TOWED TO DEALERSHIP. SCREEN IN CAR
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: WE WERE DRIVING THROUGH AN INTERSECTION AND THE BACK HATCH BACK OPENED EVEN THOUGH THE VEHICLE LOCKS WERE ENGAGED AND LOCKED SHUT. THE DOOR LOCKS WERE ENGAGED. THERE WAS NO WARNING LIGHT, NO AUDIBLE ALARM-NOT A WARNING OF ANY KIND. AT THAT POINT, WE HAD NOT IDEA THE HATCH BACK WAS OPENED, AND
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)