2010 Audi Q5

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2010 Audi Q5 has 122 owner complaints filed with NHTSA — that's 1.5x the segment average of 80. The most common issue is air bags problems (41% of all complaints), specifically: takata recall heard from the call, don't feel safe to drive anymore. called the audiusa customer service three times, they were asking the dealer to take care of it, but the dealer did not call me. the audiusa customer service was not able to answer my question about whether the dealer is oblig.

3 crash reports 2 injuries

122

Total Complaints

Recalls Issued

—/5

Safety Stars

1.5x

vs Segment Avg

Known Problems

AIR BAGS

50 complaints

41%

• TAKATA RECALL HEARD FROM THE CALL, DON'T FEEL SAFE TO DRIVE ANYMORE. CALLED THE AUDIUSA CUSTOMER SERVICE THREE TIMES, THEY WERE ASKING THE DEALER TO TAKE CARE OF IT, BUT THE DEALER DID NOT CALL ME. THE AUDIUSA CUSTOMER SERVICE WAS NOT ABLE TO ANSWER MY QUESTION ABOUT WHETHER THE DEALER IS OBLIG
• TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT STATED THAT THERE HAD BEEN STRONG FUMES OF FUEL EMITTING INTO THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE PROGRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A PREMATURE CRACK I
• 2010 AUDI Q5. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER FRONTAL AIRBAG RECALL NOTICE. *SMD

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“TAKATA RECALL HEARD FROM THE CALL, DON'T FEEL SAFE TO DRIVE ANYMORE. CALLED THE AUDIUSA CUSTOMER SERVICE THREE TIMES, THEY WERE ASKING THE DEALER TO TAKE CARE OF IT, BUT THE DEALER DID NOT CALL ME. THE AUDIUSA CUSTOMER SERVICE WAS NOT ABLE TO ANSWER MY QUESTION ABOUT WHETHER THE DEALER IS OBLIG”

— NHTSA complaint filing

FUEL SYSTEM

31 complaints

25%

• STARTED TO NOTICE A FUEL SMELL INSIDE THE CABIN OF THE VEHICLE WHILE DRIVING. IT BECAME SO BAD THAT THE CAR WAS UNDRIVEABLE. UPON INSPECTION THE TOP OF THE FUEL FILTER, (WHICH IS PART OF THE FUEL PUMP ASSEMBLY), IN THE GAS TANK WAS LEAKING PROFUSELY ALONG A MOLD INJECTION LINE ON THE TOP OF THE FIL
• TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT STATED THAT THERE HAD BEEN STRONG FUMES OF FUEL EMITTING INTO THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE PROGRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A PREMATURE CRACK I
• WHILE DRIVING THE VEHICLE MY WIFE NOTED STRONG ODOR OF GAS. MY MECHANIC FOUND THAT THE FUEL PUMP CRACKED CAUSING GAS SPILLING OUT FROM THE TOP OF THE GAS TANK THAT MAY HAVE RESULTED IN FIRE OR EXPLOSION SINCE THE GAS TANK IS NEAR THE HOT EXHAUST PIPE.

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“STARTED TO NOTICE A FUEL SMELL INSIDE THE CABIN OF THE VEHICLE WHILE DRIVING. IT BECAME SO BAD THAT THE CAR WAS UNDRIVEABLE. UPON INSPECTION THE TOP OF THE FUEL FILTER, (WHICH IS PART OF THE FUEL PUMP ASSEMBLY), IN THE GAS TANK WAS LEAKING PROFUSELY ALONG A MOLD INJECTION LINE ON THE TOP OF THE FIL”

— NHTSA complaint filing

ENGINE

10 complaints

• VEHICLE WAS SITTING OVERNIGHT IN SUB FREEZING TEMPERATURES (APPROX 30 DEGREES F). STARTED THE VEHICLE AND DROVE THE VEHICLE FOR APPROXIMATELY 15 MINUTES WHEN ALL OF A SUDDEN THE BLOWER MOTOR WAS NO LONGER BLOWING HOT AIR INTO THE INTERIOR OF THE CAR, AND SOON THE LOW COOLANT LIGHT FLASHED. I PULLE
• MY CAR SUDDENLY LOST ALL ITS COOLANT FLUID WITH ABOUT 15000 MILES ON THE ODOMETER. *TR
• WHILE DRIVING IN COLD WEATHER VEHICLE BECAME DISABLED. PULLED OVER AND FOUND COOLANT ALL OVER THE ENGINE. VEHICLE HAD TO BE TOWED TO THE DEALER. *TR

Typical onset: 50K miles Est. repair: $500

“VEHICLE WAS SITTING OVERNIGHT IN SUB FREEZING TEMPERATURES (APPROX 30 DEGREES F). STARTED THE VEHICLE AND DROVE THE VEHICLE FOR APPROXIMATELY 15 MINUTES WHEN ALL OF A SUDDEN THE BLOWER MOTOR WAS NO LONGER BLOWING HOT AIR INTO THE INTERIOR OF THE CAR, AND SOON THE LOW COOLANT LIGHT FLASHED. I PULLE”

— NHTSA complaint filing

TRANSMISSION

8 complaints

• TRANSMISSION HESITATION AND " JERKING". *TR
• MY BRAND NEW 2010 AUDI Q5 EXHIBITED TWO DANGEROUS TRANSMISSION RELATED PROBLEMS WITHIN THE FIRST COUPLE WEEKS OF OWNERSHIP IN JANUARY 2010. BOTH ISSUES WERE INTERMITTENT AND UNPREDICTABLE. FIRST, UPON SLOWING TO A STOP, JUST PRIOR TO COMPLETE STOP THE CAR WOULD SUDDENLY SURGE FORWARD ON ITS OWN WI
• I HAVE A HESITATION/LACK-OF-ACCELERATION WHEN MOVING FROM A STOP OR FROM LOW SPEEDS. ESSENTIALLY, I'M EITHER MOVING VERY SLOWLY OR I HAVE TO FLOOR THE GAS PEDAL TO FORCE THE TRANSMISSION TO CHANGE GEARS, AND THEN THE CAR 'TAKES OFF'. THERE IS NO MIDDLE GROUND (I.E. I CAN'T SIMPLY ACCELERATE 'NORMA

Typical onset: 50K miles Est. repair: $500

“TRANSMISSION HESITATION AND " JERKING". *TR”

— NHTSA complaint filing

ELECTRICAL

7 complaints

• 2010 AUDI Q5 WITH CAMSHAFT SENSOR FAILURE RESULTING IN THE EPC SYSTEM ENGAGING WHICH PUTS THE VEHICLE IN SAFE-MODE. FIRST ATTEMPT AT REPAIR FIXED NOTHING. AUDI DID NOT ALLOW THE DEALER TO REPLACE THE FAILED SENSOR ON THE FIRST REPAIR VISIT, RATHER THEY INSTEAD SWAP LIKE-SENSORS AROUND, THE SEEMING E
• LEFT HEADLIGHT DIP LIGHT COMES ON WHEN I AM DRIVING AND HIT A HIGHWAY BUMP AND THEN THE LEFT HEADLIGHT FAILS. WHEN I SHUT THE CAR OFF AND THEN TURN THE CAR BACK ON THE LIGHT WORKS AND THE DIP WARNING LIGHT GOES OFF.
• WE ARE AWARE THAT THERE WAS A DIFFERENT RECALL THAT DID NOT INCLUDE OUR CAR THAT CAUSED CORROSION IN THE PANELING OF THE CAR FROM THE MOON ROOF AND IT WAS POSSIBLY CAUSING AIR BAGS TO DEPLOY. WE HAVE BEEN TO THE DEALERSHIP TO BE SERVICED AND THEY HAVE EXPLAINED TO US THAT THERE IS EXCESSIVE AMOUNT O

Typical onset: 50K miles Est. repair: $500

“2010 AUDI Q5 WITH CAMSHAFT SENSOR FAILURE RESULTING IN THE EPC SYSTEM ENGAGING WHICH PUTS THE VEHICLE IN SAFE-MODE. FIRST ATTEMPT AT REPAIR FIXED NOTHING. AUDI DID NOT ALLOW THE DEALER TO REPLACE THE FAILED SENSOR ON THE FIRST REPAIR VISIT, RATHER THEY INSTEAD SWAP LIKE-SENSORS AROUND, THE SEEMING E”

— NHTSA complaint filing

Estimated Repair Costs

AIR BAGS(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

ENGINE(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 122 owner complaints for this specific year, here's what to check or ask about:

☐
AIR BAGS: TAKATA RECALL HEARD FROM THE CALL, DON'T FEEL SAFE TO DRIVE ANYMORE. CALLED THE AUDIUSA CUSTOMER SERVICE THREE TIMES, THEY WERE ASKING THE DEALER TO TAKE CARE OF IT, BUT THE DEALER DID NOT CALL ME. THE AUDIUSA CUSTOMER SERVICE WAS NOT ABLE TO ANSWER MY QUESTION ABOUT WHETHER THE DEALER IS OBLIG
Typically appears around 50K miles. Repair cost ~$500
☐
FUEL SYSTEM: STARTED TO NOTICE A FUEL SMELL INSIDE THE CABIN OF THE VEHICLE WHILE DRIVING. IT BECAME SO BAD THAT THE CAR WAS UNDRIVEABLE. UPON INSPECTION THE TOP OF THE FUEL FILTER, (WHICH IS PART OF THE FUEL PUMP ASSEMBLY), IN THE GAS TANK WAS LEAKING PROFUSELY ALONG A MOLD INJECTION LINE ON THE TOP OF THE FIL
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: VEHICLE WAS SITTING OVERNIGHT IN SUB FREEZING TEMPERATURES (APPROX 30 DEGREES F). STARTED THE VEHICLE AND DROVE THE VEHICLE FOR APPROXIMATELY 15 MINUTES WHEN ALL OF A SUDDEN THE BLOWER MOTOR WAS NO LONGER BLOWING HOT AIR INTO THE INTERIOR OF THE CAR, AND SOON THE LOW COOLANT LIGHT FLASHED. I PULLE
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: TRANSMISSION HESITATION AND " JERKING". *TR
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)