BestCarRank
Audi

2023 Audi Q5

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2023 Audi Q5 has 61 owner complaints filed with NHTSA — that's 0.6x the segment average of 105. The most common issue is driver assist/cameras problems (31% of all complaints), specifically: this has happened several times. after waiting for traffic to clear to make a left turn, as i start to accelerate, the audi presense triggers (message comes up) and slams on the brakes. there was no traffic that could have caused any hazard. it could have left me stranded in oncoming traffic. . There are 5 recalls issued for this model year. ⚠️ 1 fire report filed.

1 fire report 11 crash reports 8 injuries

61

Total Complaints

5

Recalls Issued

/5

Safety Stars

0.6x

vs Segment Avg

Known Problems(top 5 of 8)

DRIVER ASSIST/CAMERAS

19 complaints
31%
  • This has happened several times. After waiting for traffic to clear to make a left turn, as I start to accelerate, the Audi Presense triggers (message comes up) and slams on the brakes. There was no traffic that could have caused any hazard. It could have left me stranded in oncoming traffic.
  • This has happened several times. After waiting for traffic to clear to make a left turn, as I start to accelerate, the Audi Presense triggers (message comes up) and slams on the brakes. There was no traffic that could have caused any hazard. It could have left me stranded in oncoming traffic.
  • when stopped and proceeding to make a left turn the pre sense system activated the emergency braking almost causing the car behind me to hit me.. There were no vehicles approaching me in front or on the left side.. A car was passing me on the right at a slow speed. This has happened numerous times.
Typical onset: 50K miles Est. repair: $500💥 1 crashes

This has happened several times. After waiting for traffic to clear to make a left turn, as I start to accelerate, the Audi Presense triggers (message comes up) and slams on the brakes. There was no traffic that could have caused any hazard. It could have left me stranded in oncoming traffic.

— NHTSA complaint filing

Recalls (5)

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD13/12/2023

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

Risk: An overheated outlet or charging cable can increase the risk of a fire.

Fix: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

Fuel Cost Calculator for 2023 Audi Q5

Live EIA prices
Per year
$1,920
Per month
$160
Per mile
16.0¢
MPG
25
City driving (worst-case MPG)
$2,087/yr
Highway driving (best-case MPG)
$1,656/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2023 Audi Q5

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$2,373
Full coverage / month
$198
Liability only / year
$732
vs US avg
+42%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (suv-luxury)1.35x
× theft risk1.00x
× safety rating1.00x
× vehicle age1.05x
= Full coverage estimate$2373

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Audi Q5 Service Intervals

Oil change
10K mi / 12 mo
Tire rotation
10K mi
Brake fluid
24 months
Transmission fluid
40K mi
Engine coolant
100K mi
Spark plugs
60K mi
Cabin air filter
20K mi
Engine air filter
40K mi
Differential (AWD/4WD)
40K mi

Long-interval service (LongLife) uses fully-synthetic oil. Some engines have timing belts (check owner's manual).

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Audi New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
4 yr / 50K mi
Powertrain
4 yr / 50K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
12 yr / unlimited mi
Roadside assistance
4 yr / unlimited mi

Corrosion coverage is unlimited miles for 12 years

Estimated Repair Costs

DRIVER ASSIST/CAMERAS(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
OTHER(~50K mi)
$500
ENGINE(~50K mi)
$500
TRANSMISSION(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 61 owner complaints for this specific year, here's what to check or ask about:

  • DRIVER ASSIST/CAMERAS: This has happened several times. After waiting for traffic to clear to make a left turn, as I start to accelerate, the Audi Presense triggers (message comes up) and slams on the brakes. There was no traffic that could have caused any hazard. It could have left me stranded in oncoming traffic.

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: My wife and I were in the 2023 Audi Q5 with 1000 miles. I had complained to the dealer and manufacturer that this car was unsafe to drive. On June 9, 2023 I was driving slowly in my community. I tried to stop at a stop sign. NO brakes then at the same time the car had unintended sudden acceleration

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: My wife was pulling into a parking spot when all of a sudden the cars engine accelerated causing the car to jump one curb, hit a step and striking a pole before finally the brakes stopped the car from going through a storefront. None of the safety crash features stopped the vehicle. My wifes foot

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: On 21 April 2023 while driving on a highway, the US specification 2023 Audi Q5 engine began to make noise and a yellow engine warning light came on. During the process of moving the vehicle off the highway to a safe location to stop, the engine began to progressively lose power and the noise became

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 5 recalls have been completed — free at any Audi dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
61
Recalls
5
Fire reports
1
Crash reports
11
Injury reports
8
Segment avg
105

Check a Specific VIN

See recalls for YOUR 2023 Audi Q5