
2023 Audi Q5
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Audi Q5 has 61 owner complaints filed with NHTSA — that's 0.6x the segment average of 105. The most common issue is driver assist/cameras problems (31% of all complaints), specifically: this has happened several times. after waiting for traffic to clear to make a left turn, as i start to accelerate, the audi presense triggers (message comes up) and slams on the brakes. there was no traffic that could have caused any hazard. it could have left me stranded in oncoming traffic. . There are 5 recalls issued for this model year. ⚠️ 1 fire report filed.
61
Total Complaints
5
Recalls Issued
—/5
Safety Stars
0.6x
vs Segment Avg
Known Problems(top 5 of 8)
DRIVER ASSIST/CAMERAS
19 complaints- • This has happened several times. After waiting for traffic to clear to make a left turn, as I start to accelerate, the Audi Presense triggers (message comes up) and slams on the brakes. There was no traffic that could have caused any hazard. It could have left me stranded in oncoming traffic.
- • This has happened several times. After waiting for traffic to clear to make a left turn, as I start to accelerate, the Audi Presense triggers (message comes up) and slams on the brakes. There was no traffic that could have caused any hazard. It could have left me stranded in oncoming traffic.
- • when stopped and proceeding to make a left turn the pre sense system activated the emergency braking almost causing the car behind me to hit me.. There were no vehicles approaching me in front or on the left side.. A car was passing me on the right at a slow speed. This has happened numerous times.
“This has happened several times. After waiting for traffic to clear to make a left turn, as I start to accelerate, the Audi Presense triggers (message comes up) and slams on the brakes. There was no traffic that could have caused any hazard. It could have left me stranded in oncoming traffic. ”
— NHTSA complaint filing
Recalls (5)
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risk: An overheated outlet or charging cable can increase the risk of a fire.
Fix: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Fuel Cost Calculator for 2023 Audi Q5
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2023 Audi Q5
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Audi Q5 Service Intervals
Long-interval service (LongLife) uses fully-synthetic oil. Some engines have timing belts (check owner's manual).
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Audi New-Vehicle Warranty Coverage
Corrosion coverage is unlimited miles for 12 years
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 61 owner complaints for this specific year, here's what to check or ask about:
- ☐DRIVER ASSIST/CAMERAS: This has happened several times. After waiting for traffic to clear to make a left turn, as I start to accelerate, the Audi Presense triggers (message comes up) and slams on the brakes. There was no traffic that could have caused any hazard. It could have left me stranded in oncoming traffic.
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: My wife and I were in the 2023 Audi Q5 with 1000 miles. I had complained to the dealer and manufacturer that this car was unsafe to drive. On June 9, 2023 I was driving slowly in my community. I tried to stop at a stop sign. NO brakes then at the same time the car had unintended sudden acceleration
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: My wife was pulling into a parking spot when all of a sudden the cars engine accelerated causing the car to jump one curb, hit a step and striking a pole before finally the brakes stopped the car from going through a storefront. None of the safety crash features stopped the vehicle. My wifes foot
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: On 21 April 2023 while driving on a highway, the US specification 2023 Audi Q5 engine began to make noise and a yellow engine warning light came on. During the process of moving the vehicle off the highway to a safe location to stop, the engine began to progressively lose power and the noise became
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 5 recalls have been completed — free at any Audi dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Audi Q5 — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 61
- Recalls
- 5
- Fire reports
- 1
- Crash reports
- 11
- Injury reports
- 8
- Segment avg
- 105
Check a Specific VIN
See recalls for YOUR 2023 Audi Q5