2016 Audi Q5
Problems, Recalls & Reliability Report
Quick Summary
The 2016 Audi Q5 has 100 owner complaints filed with NHTSA — that's 1.3x the segment average of 80. The most common issue is engine problems (34% of all complaints), specifically: tl* the contact owns a 2016 audi q5. the contact received notification of nhtsa campaign number: 18v229000 (engine and engine cooling); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the deale. ⚠️ 3 fire reports filed.
100
Total Complaints
0
Recalls Issued
—/5
Safety Stars
1.3x
vs Segment Avg
Known Problems
ENGINE
34 complaints- • TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALE
- • TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (AUDI OF SAN DIEGO, 1-855-971-8198) WAS CALLED AND CONFIRMED THAT THE PARTS WERE UNAVAILA
- • TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (AUDI OF SAN DIEGO, 1-855-971-8198) WAS CALLED AND CONFIRMED THAT THE PARTS WERE UNAVAILA
“TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALE”
— NHTSA complaint filing
OTHER
12 complaints- • ON AUGUST 11, 2016 I PURCHASED FROM AUDI TYSONS CORNER, LOCATED AT 8545 LEESBURG PIKE, VIENNA, VA 22182, A 2016 AUDI QUATTRO FOR $42,040.00 [EXHIBIT F]. I TRADED IN MY 2007 BMW X3 [EXHIBIT I] FOR $5,000 (I SIGNED THE TITLE OVER TO AUDI TYSONS CORNER ON SAME DATE) WITH A REMAINING BALANCE FOR THE A
- • RECALL 19N4 COOLANT PUMP STATES THAT DUE TO THE PROBLEM, THE CAR MAY CATCH ON FIRE IF THE EPC LIGHT GOES ON, CONTACT AUDI..RECALL NOTICE STATES THE REPAIR PARTS MAY NOT BE AVAILABLE UNTIL THE END OF THIS YEAR. I CONTACTED AUDI USA, THE DEALER AND THE LEASING FIRM..NONE OF WHICH OFFERED ANY ASSIST
- • COOLANT PUMP OVERHEATING ON GETTING CAR AFTER 3 WEEKS. DRIVING ON FREEWAY, COOLANT LIGHT COMES ON, THEN OIL SENSOR AND CAR STARTS TO SLOW DOWN WHERE ACCELERATION IS NO LONGER POSSIBLE, KILL SWITCH IS AUTOMATICALLY ACTIVATED, BURNING SMELL AND SMOKE STARTS COMING OUT. CAR NO LONGER STARTS.
“ON AUGUST 11, 2016 I PURCHASED FROM AUDI TYSONS CORNER, LOCATED AT 8545 LEESBURG PIKE, VIENNA, VA 22182, A 2016 AUDI QUATTRO FOR $42,040.00 [EXHIBIT F]. I TRADED IN MY 2007 BMW X3 [EXHIBIT I] FOR $5,000 (I SIGNED THE TITLE OVER TO AUDI TYSONS CORNER ON SAME DATE) WITH A REMAINING BALANCE FOR THE A”
— NHTSA complaint filing
ELECTRICAL
10 complaints- • WHEN STARTING NEW 2016 Q5 PREMIUM PLUS, WARNING LIGHT CAME ON, INDICATING THAT REAR HATCH IS OPEN, CAUSING REAR BRAKE LIGHTS TO NOT FUNCTION AND DOOR LOCK SIGNAL NOT TO SOUND. DEALER REPLACED REAR HATCH LATCH AND COMFORT CONTROL UNIT J393, AFTER THE THIRD VISIT TO THEM FOR THE SAME COMPLAINT.
- • SIDE MIRRORS TOTALLY BLOCK VISION AT CERTAIN ANGLES. I WAS STOPPED AT A TRAFFIC LIGHT ON A DOWNTOWN STREET. LIGHT CHANGED AND I MADE A LEFT TURN AND CRASHED RIGHT INTO A CAR THAT WAS TOTALLY BLOCKED FROM VIEW BY THE SIDE VIEW MIRROR. IT SEEMS I WAS ON THE WRONG SIDE OF THE LANE LINE, WHICH I COULD
- • TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALE
“WHEN STARTING NEW 2016 Q5 PREMIUM PLUS, WARNING LIGHT CAME ON, INDICATING THAT REAR HATCH IS OPEN, CAUSING REAR BRAKE LIGHTS TO NOT FUNCTION AND DOOR LOCK SIGNAL NOT TO SOUND. DEALER REPLACED REAR HATCH LATCH AND COMFORT CONTROL UNIT J393, AFTER THE THIRD VISIT TO THEM FOR THE SAME COMPLAINT.”
— NHTSA complaint filing
STEERING
9 complaints- • ON 7/26/20, WHILE BACKING OUT OF A COSTCO'S PARKING LOT, A MESSAGE SUDDENLY APPEARED ON MY DASHBOARD, 'STEERING DEFECTIVE DO NOT DRIVE VEHICLE'. THE WEATHER WAS HOT WITH TEMPERATURE READING OF 99 DEGREES FAHRENHEIT. MY VEHICLE WAS STILL MOVING, BUT THE STEERING WHEEL BECAME EXTREMELY STIFF I DID N
- • on a cold day got in vehicle, and red light came on saying do not drive, power steering failure. Was able to drive later in day after vehicle warmed up. Audi syracuse said our car has an extended warranty, steering box rack issues. Car went in to check no codes were found. Said to bring back if ha
- • My 2016 AUDI Q5 got a fault on the steering (Steering Defective! Do not drive vehicle!) after changing a lane on a 35 miles/h road and I had lose all power steering and was nearly un-drivable 6 month earlier on 35k service maintenance I was complaining about jerky steering that happened twice when
“ON 7/26/20, WHILE BACKING OUT OF A COSTCO'S PARKING LOT, A MESSAGE SUDDENLY APPEARED ON MY DASHBOARD, 'STEERING DEFECTIVE DO NOT DRIVE VEHICLE'. THE WEATHER WAS HOT WITH TEMPERATURE READING OF 99 DEGREES FAHRENHEIT. MY VEHICLE WAS STILL MOVING, BUT THE STEERING WHEEL BECAME EXTREMELY STIFF I DID N”
— NHTSA complaint filing
FUEL SYSTEM
8 complaints- • I PURCHASED A NEW EPA COMPLIANT AUDI Q5 DIESEL ON MARCH 28TH 2018. THE VEHICLE HAD THE EPA EMISSIONS REPAIR COMPLETED. SHORTLY AFTER PURCHASING THE VEHICLE I EXPERIENCED AN INTERMITTENT THROTTLE CONTROL ISSUE. IT PRIMARILY OCCURS AT SLOW SPEEDS. WHEN DRIVING SLOWLY, IF I SUDDENLY ACCELERATE, SUCH
- • On Wednesday, December 1, 2021 I filled my car up with gas. Shortly after I noticed a fuel smell from the outside and on the inside of the car. On Thursday, December 2, 2021 I drove to Jupiter fl approx a two hour car drive it smelled like gas the whole entire drive there on the inside of the car an
- • Component: 2016 Audi Q5 Available for inspection : UNKNOWN Safety risk: YES The car was just driven and parked in the garage, approximately 30 minutes prior to our discovery of the fire. My wife and I had to escape the fire. UNKNOWN YES The Town of Sterling, MA fire department investigated the fire
“I PURCHASED A NEW EPA COMPLIANT AUDI Q5 DIESEL ON MARCH 28TH 2018. THE VEHICLE HAD THE EPA EMISSIONS REPAIR COMPLETED. SHORTLY AFTER PURCHASING THE VEHICLE I EXPERIENCED AN INTERMITTENT THROTTLE CONTROL ISSUE. IT PRIMARILY OCCURS AT SLOW SPEEDS. WHEN DRIVING SLOWLY, IF I SUDDENLY ACCELERATE, SUCH ”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 100 owner complaints for this specific year, here's what to check or ask about:
- ☐ENGINE: TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALE
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: ON AUGUST 11, 2016 I PURCHASED FROM AUDI TYSONS CORNER, LOCATED AT 8545 LEESBURG PIKE, VIENNA, VA 22182, A 2016 AUDI QUATTRO FOR $42,040.00 [EXHIBIT F]. I TRADED IN MY 2007 BMW X3 [EXHIBIT I] FOR $5,000 (I SIGNED THE TITLE OVER TO AUDI TYSONS CORNER ON SAME DATE) WITH A REMAINING BALANCE FOR THE A
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: WHEN STARTING NEW 2016 Q5 PREMIUM PLUS, WARNING LIGHT CAME ON, INDICATING THAT REAR HATCH IS OPEN, CAUSING REAR BRAKE LIGHTS TO NOT FUNCTION AND DOOR LOCK SIGNAL NOT TO SOUND. DEALER REPLACED REAR HATCH LATCH AND COMFORT CONTROL UNIT J393, AFTER THE THIRD VISIT TO THEM FOR THE SAME COMPLAINT.
Typically appears around 50K miles. Repair cost ~$500
- ☐STEERING: ON 7/26/20, WHILE BACKING OUT OF A COSTCO'S PARKING LOT, A MESSAGE SUDDENLY APPEARED ON MY DASHBOARD, 'STEERING DEFECTIVE DO NOT DRIVE VEHICLE'. THE WEATHER WAS HOT WITH TEMPERATURE READING OF 99 DEGREES FAHRENHEIT. MY VEHICLE WAS STILL MOVING, BUT THE STEERING WHEEL BECAME EXTREMELY STIFF I DID N
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Audi Q5 — Year Comparison
How does 2016 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 100
- Recalls
- 0
- Fire reports
- 3
- Crash reports
- 9
- Injury reports
- 5
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2016 Audi Q5