2016 Volkswagen CC

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2016 Volkswagen CC has 38 owner complaints filed with NHTSA — that's 0.5x the segment average of 80. The most common issue is air bags problems (29% of all complaints), specifically: what happens is exactly what is described in other models and years of the same model. failure of the steering power and airbag failure due to failure of clockspring. this is a new car and it would be quite a coincidence to have this same issue with the same manufacturer and not have it be causally .

2 crash reports 2 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.5x

vs Segment Avg

Known Problems

AIR BAGS

11 complaints

29%

• WHAT HAPPENS IS EXACTLY WHAT IS DESCRIBED IN OTHER MODELS AND YEARS OF THE SAME MODEL. FAILURE OF THE STEERING POWER AND AIRBAG FAILURE DUE TO FAILURE OF CLOCKSPRING. THIS IS A NEW CAR AND IT WOULD BE QUITE A COINCIDENCE TO HAVE THIS SAME ISSUE WITH THE SAME MANUFACTURER AND NOT HAVE IT BE CAUSALLY
• TAKATA RECALL VW HAS NO PART--THEY HAVE NO TIMELINE FOR THE PART--THE ARE REFUSING A LOANER UNTIL THEY HAVE THE PART (WHICH MAKES NO SENSE). THEY REFUSE TO COMMENT ON WHETHER THE CAR SHOULD BE DRIVEN. I SHOULD NOT HAVE TO CHOOSE BETWEEN MY FAMILY'S SAFETY AND SPENDING MORE MONEY--THEY NEED TO PRO
• TL* THE CONTACT OWNS A 2016 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V535000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SCHUMACHER VOLKSWAGEN OF WEST PALM BEACH (3001 OKEE

Typical onset: 50K miles Est. repair: $500

“WHAT HAPPENS IS EXACTLY WHAT IS DESCRIBED IN OTHER MODELS AND YEARS OF THE SAME MODEL. FAILURE OF THE STEERING POWER AND AIRBAG FAILURE DUE TO FAILURE OF CLOCKSPRING. THIS IS A NEW CAR AND IT WOULD BE QUITE A COINCIDENCE TO HAVE THIS SAME ISSUE WITH THE SAME MANUFACTURER AND NOT HAVE IT BE CAUSALLY ”

— NHTSA complaint filing

FUEL SYSTEM

8 complaints

21%

• THERE HAVE BEEN 3 INCIDENTS IN WHICH MY VEHICLE SUDDENLY, WITHOUT WARNING SHUTS DOWN (ABSOLUTELY NO POWER) WHILE I AM DRIVING ON THE HIGHWAY, APPROXIMATELY 30 MPH. I WAS FORTUNATE THAT THERE WAS SIGNIFICANT TRAFFIC AND THE VEHICLE HAD ENOUGH MOMENTUM TO GET TO THE EMERGENCY LANE. I PLACED THE VEHICL
• 17V509 RECALL NUMBER ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN
• FUEL PUMP/PUSH START IGNITION. PUSH START IGNITION NOT RESPONDING WHILE TURNING VEHICLE TO OFF MODE.

Typical onset: 50K miles Est. repair: $500

“THERE HAVE BEEN 3 INCIDENTS IN WHICH MY VEHICLE SUDDENLY, WITHOUT WARNING SHUTS DOWN (ABSOLUTELY NO POWER) WHILE I AM DRIVING ON THE HIGHWAY, APPROXIMATELY 30 MPH. I WAS FORTUNATE THAT THERE WAS SIGNIFICANT TRAFFIC AND THE VEHICLE HAD ENOUGH MOMENTUM TO GET TO THE EMERGENCY LANE. I PLACED THE VEHICL”

— NHTSA complaint filing

ELECTRICAL

4 complaints

11%

• WHAT HAPPENS IS EXACTLY WHAT IS DESCRIBED IN OTHER MODELS AND YEARS OF THE SAME MODEL. FAILURE OF THE STEERING POWER AND AIRBAG FAILURE DUE TO FAILURE OF CLOCKSPRING. THIS IS A NEW CAR AND IT WOULD BE QUITE A COINCIDENCE TO HAVE THIS SAME ISSUE WITH THE SAME MANUFACTURER AND NOT HAVE IT BE CAUSALLY
• IT LOOKS LIKE A PROBLEM WITH THE COMPUTER SYSTEM ALL MY LIGHT AND SENSORS CAME ON INCLUDING AIRBAGS ETC.. IT HAPPENS WHEN I TURN MY CAR ON TO GO TO WORK.
• THE CLOCK SPRING HAS FAILED ON MY CC CAUSING ALL AIRBAGS TO BE DISABLED. VOLKSWAGEN REFUSES TO FIX THIS AS A SAFETY ISSUE. I'M FILING THIS IN THE EVENT THAT SOMETHING HAPPENS I WILL HAVE FULL RECOURSE AGAINST THEM FOR NEGLIGENCE OVER PROFIT.

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

OTHER

3 complaints

• BACK UP CAMERA DOES NOT DEPLOY (INTERMITTENT) AFTER USE, THE BACK UP CAMERA WILL OCCASIONALLY DISPLAY "PARK PILOT IS CURRENTLY NOT AVAILABLE". MY VEHICLE IS NOT EQUIPPED WITH THE PARK PILOT OPTION.THIS DISABLES THE BACK UP CAMERA UNTIL THE VEHICLE IS TURNED OFF COMPLETELY AND THE SYSTEM IS RESET. I
• LOCK FOR DOOR REAR PASSENGER FELL INTO DOOR WITH NO FORCE. BROKE NO CLIPS. CAUSED $350 REPAIR AND SHORTED OUT A CORD WAS NOT COVERED BY CERTIFIED CAR POWER TRAIN WARRANTY. BLAMED AS NEGLIGENCE TO OWNER. AGAIN LOCK PUSH BUTTON FELL INTO DOOR BROKE NO CLIPS AND LITTLE TO NO FORCE USED. LOOSENED THE UN
• Clock spring went out so airbag and horn do not work

Typical onset: 50K miles Est. repair: $500

“BACK UP CAMERA DOES NOT DEPLOY (INTERMITTENT) AFTER USE, THE BACK UP CAMERA WILL OCCASIONALLY DISPLAY "PARK PILOT IS CURRENTLY NOT AVAILABLE". MY VEHICLE IS NOT EQUIPPED WITH THE PARK PILOT OPTION.THIS DISABLES THE BACK UP CAMERA UNTIL THE VEHICLE IS TURNED OFF COMPLETELY AND THE SYSTEM IS RESET. I ”

— NHTSA complaint filing

BRAKES

2 complaints

• TL* THE CONTACT OWNS A 2016 VOLKSWAGEN CC. WHILE PULLING INTO A PARKING SPACE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING, THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKE PEDAL; HOWEVER, IT CRASHED INTO A CEMENT WALL. THE CONTACT SUSTAINED NECK, SHOULDER, AND ARM INJURIE
• IT LOOKS LIKE A PROBLEM WITH THE COMPUTER SYSTEM ALL MY LIGHT AND SENSORS CAME ON INCLUDING AIRBAGS ETC.. IT HAPPENS WHEN I TURN MY CAR ON TO GO TO WORK.

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“TL* THE CONTACT OWNS A 2016 VOLKSWAGEN CC. WHILE PULLING INTO A PARKING SPACE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING, THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKE PEDAL; HOWEVER, IT CRASHED INTO A CEMENT WALL. THE CONTACT SUSTAINED NECK, SHOULDER, AND ARM INJURIE”

— NHTSA complaint filing

Estimated Repair Costs

AIR BAGS(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

OTHER(~50K mi)

$500

BRAKES(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 38 owner complaints for this specific year, here's what to check or ask about:

☐
AIR BAGS: WHAT HAPPENS IS EXACTLY WHAT IS DESCRIBED IN OTHER MODELS AND YEARS OF THE SAME MODEL. FAILURE OF THE STEERING POWER AND AIRBAG FAILURE DUE TO FAILURE OF CLOCKSPRING. THIS IS A NEW CAR AND IT WOULD BE QUITE A COINCIDENCE TO HAVE THIS SAME ISSUE WITH THE SAME MANUFACTURER AND NOT HAVE IT BE CAUSALLY
Typically appears around 50K miles. Repair cost ~$500
☐
FUEL SYSTEM: THERE HAVE BEEN 3 INCIDENTS IN WHICH MY VEHICLE SUDDENLY, WITHOUT WARNING SHUTS DOWN (ABSOLUTELY NO POWER) WHILE I AM DRIVING ON THE HIGHWAY, APPROXIMATELY 30 MPH. I WAS FORTUNATE THAT THERE WAS SIGNIFICANT TRAFFIC AND THE VEHICLE HAD ENOUGH MOMENTUM TO GET TO THE EMERGENCY LANE. I PLACED THE VEHICL
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: WHAT HAPPENS IS EXACTLY WHAT IS DESCRIBED IN OTHER MODELS AND YEARS OF THE SAME MODEL. FAILURE OF THE STEERING POWER AND AIRBAG FAILURE DUE TO FAILURE OF CLOCKSPRING. THIS IS A NEW CAR AND IT WOULD BE QUITE A COINCIDENCE TO HAVE THIS SAME ISSUE WITH THE SAME MANUFACTURER AND NOT HAVE IT BE CAUSALLY
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: BACK UP CAMERA DOES NOT DEPLOY (INTERMITTENT) AFTER USE, THE BACK UP CAMERA WILL OCCASIONALLY DISPLAY "PARK PILOT IS CURRENTLY NOT AVAILABLE". MY VEHICLE IS NOT EQUIPPED WITH THE PARK PILOT OPTION.THIS DISABLES THE BACK UP CAMERA UNTIL THE VEHICLE IS TURNED OFF COMPLETELY AND THE SYSTEM IS RESET. I
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)