
2011 Volkswagen CC
Problems, Recalls & Reliability Report
Quick Summary
The 2011 Volkswagen CC has 120 owner complaints filed with NHTSA — that's 1.0x the segment average of 120. The most common issue is air bags problems (27% of all complaints), specifically: while driving my steering wheel controls stopped functioning to include my horn, airbag, esp, and traction control. after researching the web i found this is a common issue on all vw models and occurs around 40,000 miles. apparently the vw clockspring in the steering column assembly has a design fla. There are 4 recalls issued for this model year.
120
Total Complaints
4
Recalls Issued
—/5
Safety Stars
1.0x
vs Segment Avg
Known Problems(top 5 of 8)
AIR BAGS
32 complaints- • WHILE DRIVING MY STEERING WHEEL CONTROLS STOPPED FUNCTIONING TO INCLUDE MY HORN, AIRBAG, ESP, AND TRACTION CONTROL. AFTER RESEARCHING THE WEB I FOUND THIS IS A COMMON ISSUE ON ALL VW MODELS AND OCCURS AROUND 40,000 MILES. APPARENTLY THE VW CLOCKSPRING IN THE STEERING COLUMN ASSEMBLY HAS A DESIGN FLA
- • TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT BECAME DISTRACTED AND CRASHED INTO ANOTHER VEHICLE. IN ADDITION, THE AIR BAGS DID NOT DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDEN
- • TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE ERROR MESSAGE "STEERING WHEEL CLOCK SPRING DEFECTIVE " DISPLAYED ACROSS THE INSTRUMENT PANEL INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAM
“WHILE DRIVING MY STEERING WHEEL CONTROLS STOPPED FUNCTIONING TO INCLUDE MY HORN, AIRBAG, ESP, AND TRACTION CONTROL. AFTER RESEARCHING THE WEB I FOUND THIS IS A COMMON ISSUE ON ALL VW MODELS AND OCCURS AROUND 40,000 MILES. APPARENTLY THE VW CLOCKSPRING IN THE STEERING COLUMN ASSEMBLY HAS A DESIGN FLA”
— NHTSA complaint filing
When Problems Appear on the 2011 Volkswagen CC
Based on 75 owner complaints that included an odometer reading. Median mileage at time of complaint: 75K miles. Most complaints cluster in the 100-150K miles range.
AIR BAGS
STEERING
TRANSMISSION
ENGINE
FUEL SYSTEM
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Recalls (4)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Fuel Cost Calculator for 2011 Volkswagen CC
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2011 Volkswagen CC
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Volkswagen CC Service Intervals
TSI turbo engines require VW-approved 502/504 spec synthetic oil. DSG transmission service (if equipped) every 40K miles.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Volkswagen New-Vehicle Warranty Coverage
These are the terms for a new Volkswagen. If you're buying a used 2011 CC, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Volkswagen dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 120 owner complaints for this specific year, here's what to check or ask about:
- ☐AIR BAGS: WHILE DRIVING MY STEERING WHEEL CONTROLS STOPPED FUNCTIONING TO INCLUDE MY HORN, AIRBAG, ESP, AND TRACTION CONTROL. AFTER RESEARCHING THE WEB I FOUND THIS IS A COMMON ISSUE ON ALL VW MODELS AND OCCURS AROUND 40,000 MILES. APPARENTLY THE VW CLOCKSPRING IN THE STEERING COLUMN ASSEMBLY HAS A DESIGN FLA
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: AT 9:30 AM ON SUNDAY, SEPTEMBER 13, 2015 I WAS TRAVELING DOWN THE ROAD, AND THE CAR CUT OFF. TWO (2) ATTEMPTS TO RESTART THE CAR WERE UNSUCCESSFUL. AFTER AN HOURS WAIT (FOR AAA), ATTEMPTED TO RE-START THE CAR AND IT STARTED. NO CHECK ENGINE LIGHT WAS ON PRIOR TO THE INCIDENT AND NO USUAL NOISES.
Typically appears around 50K miles. Repair cost ~$500
- ☐FUEL SYSTEM: WHILE DRIVING MY VEHICLE ON THE HIGHWAY, THE COMPUTER FLASHED A WARNING THAT THERE IS A PARKING BREAK ERROR AND THE VEHICLE PROCEEDED TO STOP. WHEN PRESSING THE GAS PEDAL THE CAR WOULD NOT MOVE. FOLLOWING THE REPEATED ( OVER 6 TIMES) SHUTTING DOWN AND RESTARTING OF THE CAR THE PARKING ERROR WARNING
Typically appears around 50K miles. Repair cost ~$500
- ☐STEERING: DRIVING AT 65 MPH SUDDENLY THE STEERING WHEEL SYSTEM WAS BLOCKED. BECOME VERY HARD TO MOVE THE STEERING WHEEL & ALSO VERY NOISE WHEN I WAS TRYING TO MOVE IT. THE CAR WAS TOOK TO DEALER AND THEY SAID. THAT THE STEERING GEAR BOX FAILED. LATER ON THE CUSTOMER SERVICE FREE PHONE LINE OF VW SAID THAT W
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 4 recalls have been completed — free at any Volkswagen dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Volkswagen CC — Year Comparison
How does 2011 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 120
- Recalls
- 4
- Fire reports
- 0
- Crash reports
- 2
- Injury reports
- 3
- Segment avg
- 120
Check a Specific VIN
See recalls for YOUR 2011 Volkswagen CC