2016 Toyota SIENNA

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2016 Toyota SIENNA has 98 owner complaints filed with NHTSA — that's 1.2x the segment average of 80. The most common issue is body/structure problems (28% of all complaints), specifically: the sliding passenger doors stopped working and you could not open them manually. passengers side door stopped working 8/3/15 and the drivers side door stopped working 5/3/16.. ⚠️ 1 fire report filed.

1 fire report 8 crash reports 10 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

1.2x

vs Segment Avg

Known Problems

BODY/STRUCTURE

27 complaints

28%

• THE SLIDING PASSENGER DOORS STOPPED WORKING AND YOU COULD NOT OPEN THEM MANUALLY. PASSENGERS SIDE DOOR STOPPED WORKING 8/3/15 AND THE DRIVERS SIDE DOOR STOPPED WORKING 5/3/16.
• TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS A MODIFIED H
• TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNEC

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“THE SLIDING PASSENGER DOORS STOPPED WORKING AND YOU COULD NOT OPEN THEM MANUALLY. PASSENGERS SIDE DOOR STOPPED WORKING 8/3/15 AND THE DRIVERS SIDE DOOR STOPPED WORKING 5/3/16.”

— NHTSA complaint filing

OTHER

14 complaints

14%

• THE VANS THAT HAVE BEEN CONVERTED TO A HANDICAP/MOBILITY VAN ARE UNSAFE FOR OTHERS TO DRIVE ONCE THE DRIVER SEAT HAS BEEN REMOVED. I HAVE CONTACTED THE LOCAL COMPANY RESPONSIBLE FOR THE CONVERSION, AND THEY TOLD ME TO SIT ON A DINNING ROOM CHAIR OR A BUCKET. THAT IS DEFINITELY NOT A SAFE OPTION WHE
• NOTHING HAS HAPPENED YET WITH MY VEHICLE BUT TOYOTA JUST SENT A LETTER WITH A RECALL ON THE AUTOMATIC DOORS ON THEIR VANS FROM 2011-2016. CHILDREN RIDE IN THE BACK SEAT OF VANS AND THEY ARE PUTTING THEM IN DANGER. THEY DON'T HAVE A FIX FOR THIS BESIDES TO TURN OFF AUTOMATIC DOORS WHICH IS A MAIN FE
• RECEIVED NOTICE IN THE POWER SLIDING DOOR MALFUNCTIONING. TOYOTA HAS FAILED TO PROVIDE A SOLUTION AND REFUSES TO PROVIDE A LOANER CAR. TOYOTA INDICATED THAT ONE SHOULD NOT DRIVE IN THE BACK SEAT BECAUSE THE DOOR COULD POTENTIALLY OPEN. WITH SOMETHING THIS SERIOUS, HOW CAN THEY NOT PROVIDE A LOANER C

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“THE VANS THAT HAVE BEEN CONVERTED TO A HANDICAP/MOBILITY VAN ARE UNSAFE FOR OTHERS TO DRIVE ONCE THE DRIVER SEAT HAS BEEN REMOVED. I HAVE CONTACTED THE LOCAL COMPANY RESPONSIBLE FOR THE CONVERSION, AND THEY TOLD ME TO SIT ON A DINNING ROOM CHAIR OR A BUCKET. THAT IS DEFINITELY NOT A SAFE OPTION WHE”

— NHTSA complaint filing

ELECTRICAL

9 complaints

• THE SLIDING PASSENGER DOORS STOPPED WORKING AND YOU COULD NOT OPEN THEM MANUALLY. PASSENGERS SIDE DOOR STOPPED WORKING 8/3/15 AND THE DRIVERS SIDE DOOR STOPPED WORKING 5/3/16.
• DASH LIGHTS AND GAUGES ALL GO OUT AND HEAD LAMPS GO DIM. TOOK IT TO DEALER WHO COULD NOT DO ANYTHING AS THE PROBLEM WAS NOT HAPPENING AT THAT TIME. STARTED WITH ABOUT 8500 MILES ON CAR AND I WOULD SAY IT HAPPENS ABOUT TWICE A WEEK OR MORE.
• TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL FOR THE ELECTRICAL SYSTEM. THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MA

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“THE SLIDING PASSENGER DOORS STOPPED WORKING AND YOU COULD NOT OPEN THEM MANUALLY. PASSENGERS SIDE DOOR STOPPED WORKING 8/3/15 AND THE DRIVERS SIDE DOOR STOPPED WORKING 5/3/16.”

— NHTSA complaint filing

SEATS/RESTRAINTS

8 complaints

• THE HEADRESTS TILT SO FAR FORWARD THAT THEY CAUSE NECK PAIN, PARTICULARLY ON TRIPS OF LONGER THAN 15 MINUTES. THEY SHOULD NOT BE SO FAR FORWARD THAT ONE'S HEAD IS IN CONTACT WITH THE HEADREST AT ALL TIMES, OR IF THEY DO NEED TO BE THAT FAR FORWARD, THEY SHOULD NOT BE AT SUCH AN ANGLE AS TO PRESS TH
• RIGHT SIDE PASSENGER DOOR, OPENED BY ITSELF WHILE DRIVING. MY JIDS WERE SEATED ON THE BACK WITH GRANDMA. DOOR ALSO, CLOSES BY ITSELF HURTING THE PASSENGER WHO IS TRYING TO GET INTO. IT HURT SEVERAL TIMES MY 8YR OLD DAUGHTER, MY 11 YR OLD BOY AND GRANDMA. EVEN CLOSES WHEN YOU ARE PUTTING STUFF IN T
• WITH SECOND CENTER SEAT INSTALLED (8-PASSENGER VAN), THE RECLINER COULD NEVER AUTOMATICALLY COME BACK UP WHEN PULL THE LEVER. DEALER INSPECTED IT AND DIDN'T FIND ANY ISSUE. HOWEVER, IT IS NOT NORMAL TO PULL THE LEVER AND SEAT BACK UP AT THE SAME TIME, ESPECIALLY WHEN SITTING ON THE CHAIR.

Typical onset: 50K miles Est. repair: $500

“THE HEADRESTS TILT SO FAR FORWARD THAT THEY CAUSE NECK PAIN, PARTICULARLY ON TRIPS OF LONGER THAN 15 MINUTES. THEY SHOULD NOT BE SO FAR FORWARD THAT ONE'S HEAD IS IN CONTACT WITH THE HEADREST AT ALL TIMES, OR IF THEY DO NEED TO BE THAT FAR FORWARD, THEY SHOULD NOT BE AT SUCH AN ANGLE AS TO PRESS TH”

— NHTSA complaint filing

AIR BAGS

5 complaints

• THIS IS A BRAND NEW CAR WE PURCHASED FROM THE DEALER. WE WANTED TO FIND OUT WHAT TYPE (THE MANUFACTURER) OF AIRBAG WAS INSTALLED IN THE CAR. THE DEALER DOES NOT KNOW. TOYOTA HEADQUARTER REFUSED TO GIVE OUT.
• TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE CONTACT WAS NOT ABLE TO STOP THE VEHICLE AND THE ELECTRONIC BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT CRASHED INTO A ROAD SIGN. THE AIR BAGS DID NOT DEPLOY. A POL
• AIRBAG LIGHT CAME ON. TOYOTA SAYS A RECALL HAS NOT BEEN ISSUED AND NEEDS A DIAGNOSTIC THAT THEY WILL CHARGE FOR. I AM SEEING MANY COMPLAINTS ON LINE FOR EXACT ISSUE AND COSTS OF FIXING ISSUE COSTING 1500-3000 AND MORE!

Typical onset: 50K miles Est. repair: $500💥 3 crashes

“THIS IS A BRAND NEW CAR WE PURCHASED FROM THE DEALER. WE WANTED TO FIND OUT WHAT TYPE (THE MANUFACTURER) OF AIRBAG WAS INSTALLED IN THE CAR. THE DEALER DOES NOT KNOW. TOYOTA HEADQUARTER REFUSED TO GIVE OUT.”

— NHTSA complaint filing

Estimated Repair Costs

BODY/STRUCTURE(~50K mi)

$500

OTHER(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

SEATS/RESTRAINTS(~50K mi)

$500

AIR BAGS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 98 owner complaints for this specific year, here's what to check or ask about:

☐
BODY/STRUCTURE: THE SLIDING PASSENGER DOORS STOPPED WORKING AND YOU COULD NOT OPEN THEM MANUALLY. PASSENGERS SIDE DOOR STOPPED WORKING 8/3/15 AND THE DRIVERS SIDE DOOR STOPPED WORKING 5/3/16.
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: THE VANS THAT HAVE BEEN CONVERTED TO A HANDICAP/MOBILITY VAN ARE UNSAFE FOR OTHERS TO DRIVE ONCE THE DRIVER SEAT HAS BEEN REMOVED. I HAVE CONTACTED THE LOCAL COMPANY RESPONSIBLE FOR THE CONVERSION, AND THEY TOLD ME TO SIT ON A DINNING ROOM CHAIR OR A BUCKET. THAT IS DEFINITELY NOT A SAFE OPTION WHE
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: THE SLIDING PASSENGER DOORS STOPPED WORKING AND YOU COULD NOT OPEN THEM MANUALLY. PASSENGERS SIDE DOOR STOPPED WORKING 8/3/15 AND THE DRIVERS SIDE DOOR STOPPED WORKING 5/3/16.
Typically appears around 50K miles. Repair cost ~$500
☐
SEATS/RESTRAINTS: THE HEADRESTS TILT SO FAR FORWARD THAT THEY CAUSE NECK PAIN, PARTICULARLY ON TRIPS OF LONGER THAN 15 MINUTES. THEY SHOULD NOT BE SO FAR FORWARD THAT ONE'S HEAD IS IN CONTACT WITH THE HEADREST AT ALL TIMES, OR IF THEY DO NEED TO BE THAT FAR FORWARD, THEY SHOULD NOT BE AT SUCH AN ANGLE AS TO PRESS TH
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)