2011 Toyota SIENNA

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2011 Toyota SIENNA has 813 owner complaints filed with NHTSA — that's 10.2x the segment average of 80. The most common issue is air bags problems (26% of all complaints), specifically: tl* the contact owns a 2011 toyota sienna. the contact was driving approximately 50 mph when the contact crashed into another vehicle that was traveling 5 mph. the contacts air bags did not deploy. there were no injuries and a police report was filed. the manufacturer was contacted and advised that . ⚠️ 6 fire reports filed.

6 fire reports 38 crash reports 38 injuries

813

Total Complaints

Recalls Issued

—/5

Safety Stars

10.2x

vs Segment Avg

Known Problems

AIR BAGS

212 complaints

26%

• TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE CONTACT CRASHED INTO ANOTHER VEHICLE THAT WAS TRAVELING 5 MPH. THE CONTACTS AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT
• ELECTRICAL FAILURE THE CLOCK LOSES TIME WHEN YOU TURN OFF ENGINE THEN WHEN YOU START ENGINE IT WILL GIVE YOU WARNING TO CHECK VSC , SRS AIRBAG IS OFF , RADIO IS OFF TOO. THE AUTIMATIC LOCK IS NOT FUNCTIONING WE HAVE TO LOCK DOORS MANUALLY. THIS IS FRUSTRATING BECAUSE WE HAVE A BRAND NEW CAR!!! *TR
• VEHICLE WAS TRAVELING AT APPROXIMATELY 35-40 MPH, WHEN STRUCK IN THE FRONT DRIVERS SIDE BY A VEHICLE ATTEMPTING TO CROSS ROADWAY. NONE OF THE VEHICLES AIR BAGS DEPLOYED DESPITE EXTENSIVE DAMAGE TO DRIVERS SIDE FRONT. *TR

Typical onset: 50K miles Est. repair: $500💥 15 crashes

“TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE CONTACT CRASHED INTO ANOTHER VEHICLE THAT WAS TRAVELING 5 MPH. THE CONTACTS AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT ”

— NHTSA complaint filing

BODY/STRUCTURE

158 complaints

19%

• WE HAVE OWNED A 2011 TOYOTA SIENNA FOR 1.5 WEEKS. YESTERDAY OUR 3 YEAR OLD'S HAND BECAME STUCK IN THE SLIDING DOOR. HE HAD JUST EXITED THE CAR AND HIS HAND WAS IN THE PATH OF THE DOOR AS IT WAS SLIDING CLOSED. THE DOOR DID NOT RETRACT. IT CLOSED TIGHTLY AND A MINUTE OR SO PASSED BEFORE THE DOOR WAS
• WE BOUGHT OUR FIRST MINIVAN - A TOYOTA SIENNA XLE 2011- BARELY TWO WEEKS AGO FROM TOYOTA LAUREL, MD. THE SECOND DAY, THE STEERING STARTED TO CREAK WHEN MAKING TURNS. NOW, THE TRUNK DOOR HAS STOPPED WORKING AND THE LOCAL NEW JERSEY DEALERSHIP DCH TOYOTA IS TELLING US IT HAS BEEN "BENT". THEY ARE REFU
• 2011 TOYOTA SIENNA: THE FLOOR RUG ON THE REAR RIGHT SIDE OF THE PASSENGER SEAT KEEPS ROLLING UP, CAUSING AN UNAWARE PASSENGER ENTERING OR EXITING FROM/TO THE THIRD ROW SEAT OF THE VEHICLE TO TRIP OVER IT. IT'S A SAFETY HAZARD. *TR

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 3 crashes

“WE HAVE OWNED A 2011 TOYOTA SIENNA FOR 1.5 WEEKS. YESTERDAY OUR 3 YEAR OLD'S HAND BECAME STUCK IN THE SLIDING DOOR. HE HAD JUST EXITED THE CAR AND HIS HAND WAS IN THE PATH OF THE DOOR AS IT WAS SLIDING CLOSED. THE DOOR DID NOT RETRACT. IT CLOSED TIGHTLY AND A MINUTE OR SO PASSED BEFORE THE DOOR WAS”

— NHTSA complaint filing

OTHER

89 complaints

11%

• TOYOTA SIENNA 2011 TOP TETHER ANCHOR BRACKET ON THE DRIVER SIDE 2ND ROW CAPTAIN CHAIR IS TOO LOW FOR A TOP TETHER STRAP TO HOOK ON. THE DESIGN OF THE 2ND ROW SEATS RESULTS IN A LOWER ANCHOR BRACKET ON THE DRIVER SIDE 2ND ROW SEAT AS OPPOSED TO THE PASSENGER SIDE 2ND ROW. COULD RESULT IN PARENTS DI
• OCTOBER 2010 I PURCHASED A TOYOTA SIENNA 2011. 3 MONTHS LATER I DROVE BACK FROM WORK AND I HAVE MY 4 CHILDREN WITH ME IN THE CAR WHERE THE CAR BRAKES FAILED TO RESPOND AS WELL THE EMERGENCY BRAKE!!!! WAS THE WORST DAY IN MY LIFE!!!! I CRASHED INTO A TRUCK AND WE WERE ALL IN SHOCKED TO THIS DAY!!!!
• 2011 SIENNA LE REAR VIEW MIRROR VIBRATES WHILE CAR ENGINE IS TURNED ON AND WHEN CAR IS IN DRIVING VIBRATE TO THE POINT THAT MAKES A PERSON DIZZY. SPOKE TO TOYOTA SERVICE REGARDING THIS SAFTY CONCERN, BUT WE WERE TOLD THAT THE VIBRATION ON THE MIRROR COMES WITH A CAR DESIGN, NOT A MALFUNCTIONAL PART,

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 4 crashes

“TOYOTA SIENNA 2011 TOP TETHER ANCHOR BRACKET ON THE DRIVER SIDE 2ND ROW CAPTAIN CHAIR IS TOO LOW FOR A TOP TETHER STRAP TO HOOK ON. THE DESIGN OF THE 2ND ROW SEATS RESULTS IN A LOWER ANCHOR BRACKET ON THE DRIVER SIDE 2ND ROW SEAT AS OPPOSED TO THE PASSENGER SIDE 2ND ROW. COULD RESULT IN PARENTS DI”

— NHTSA complaint filing

ELECTRICAL

67 complaints

• WE BOUGHT OUR FIRST MINIVAN - A TOYOTA SIENNA XLE 2011- BARELY TWO WEEKS AGO FROM TOYOTA LAUREL, MD. THE SECOND DAY, THE STEERING STARTED TO CREAK WHEN MAKING TURNS. NOW, THE TRUNK DOOR HAS STOPPED WORKING AND THE LOCAL NEW JERSEY DEALERSHIP DCH TOYOTA IS TELLING US IT HAS BEEN "BENT". THEY ARE REFU
• TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THE VEHICLE WAS EQUIPPED WITH AN ALARM THAT WOULD SOUND WHEN SHIFTING FROM PARK TO INDICATE THAT THE REAR LIFT GATE WAS AJAR, ACCORDING TO THE OWNER'S MANUAL. THE CONTACT STATED THE ALARM WAS DEFECTIVE AND WOULD NOT SOUND UNTIL THE CONTAC
• VAN JUST WON'T START. IT CRANKS OVER BUT WON'T START, AFTER TENS MINUTES IT STARTED UP FINE. VAN HAS ONLY 510 MILES. AT 5500 MILES VEHICLE AGAIN CRANKED BUT WOULD NOT START. AFTER IT STARTED, IT RAN ROUGH AND DIED AT TIMES, TOOK IT TO DEALER BUT THEY CAN NOT FIND PROBLEMS. VEHICLE RUNS FINE, AT ABO

Typical onset: 50K miles Est. repair: $500🔥 4 fire reports💥 1 crashes

“WE BOUGHT OUR FIRST MINIVAN - A TOYOTA SIENNA XLE 2011- BARELY TWO WEEKS AGO FROM TOYOTA LAUREL, MD. THE SECOND DAY, THE STEERING STARTED TO CREAK WHEN MAKING TURNS. NOW, THE TRUNK DOOR HAS STOPPED WORKING AND THE LOCAL NEW JERSEY DEALERSHIP DCH TOYOTA IS TELLING US IT HAS BEEN "BENT". THEY ARE REFU”

— NHTSA complaint filing

WHEELS

37 complaints

• TOLD DURING MY SERVICE AT 15000K BY TOYOTA TECHNICIAN THAT I WOULD NEED TO REPLACE ALL 4 TIRES ON MY 2011 TOYOTA SIENNA. I ASKED HOW WAS IT POSSIBLE A BRAND NEW LEASED VEHICLE WITH 15000K MILES WOULD NEED NEW TIRES AND I WAS TOLD THAT I COULD MAKE IT TO 20000K BUT NEED NEW ONES. THE TECHNICIAN COULD
• WE PURCHASED THIS VEHICLE IN FEBRUARY 2011. IT CAME WITH FREE TOYOTA MAINTENANCE FOR THE FIRST 2 YEARS AND HAS BEEN BROUGHT IN FOR EVERY SCHEDULED MAINTENANCE, MOST RECENTLY THE 25,000 MILE SERVICE AT 26,000, SO THE TIRES HAVE REGULARLY BEEN ROTATED AND INSPECTED BY THE DEALERSHIP. TWO YEARS AND L
• NHTSA CAMPAIGN 11V560000.............MY VEHICLE HAS A TOW HITCH AND SO THE SAFETY RECALL INFORMATION PROVIDED BY SAYS TO NOT PLACE THE NEW TIRE AND LOADING INFORMATION PLACARD ON THE VEHICLE. THE INSTRUCTIONS PROVIDED BY TOYOTA FURTHER STATE THAT: "THE REMEDY FOR YOUR VEHICLE WILL BE AVAILABLE AFT

Typical onset: 50K miles Est. repair: $500

“TOLD DURING MY SERVICE AT 15000K BY TOYOTA TECHNICIAN THAT I WOULD NEED TO REPLACE ALL 4 TIRES ON MY 2011 TOYOTA SIENNA. I ASKED HOW WAS IT POSSIBLE A BRAND NEW LEASED VEHICLE WITH 15000K MILES WOULD NEED NEW TIRES AND I WAS TOLD THAT I COULD MAKE IT TO 20000K BUT NEED NEW ONES. THE TECHNICIAN COULD”

— NHTSA complaint filing

Estimated Repair Costs

AIR BAGS(~50K mi)

$500

BODY/STRUCTURE(~50K mi)

$500

OTHER(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

WHEELS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 813 owner complaints for this specific year, here's what to check or ask about:

☐
AIR BAGS: TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE CONTACT CRASHED INTO ANOTHER VEHICLE THAT WAS TRAVELING 5 MPH. THE CONTACTS AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT
Typically appears around 50K miles. Repair cost ~$500
☐
BODY/STRUCTURE: WE HAVE OWNED A 2011 TOYOTA SIENNA FOR 1.5 WEEKS. YESTERDAY OUR 3 YEAR OLD'S HAND BECAME STUCK IN THE SLIDING DOOR. HE HAD JUST EXITED THE CAR AND HIS HAND WAS IN THE PATH OF THE DOOR AS IT WAS SLIDING CLOSED. THE DOOR DID NOT RETRACT. IT CLOSED TIGHTLY AND A MINUTE OR SO PASSED BEFORE THE DOOR WAS
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: TOYOTA SIENNA 2011 TOP TETHER ANCHOR BRACKET ON THE DRIVER SIDE 2ND ROW CAPTAIN CHAIR IS TOO LOW FOR A TOP TETHER STRAP TO HOOK ON. THE DESIGN OF THE 2ND ROW SEATS RESULTS IN A LOWER ANCHOR BRACKET ON THE DRIVER SIDE 2ND ROW SEAT AS OPPOSED TO THE PASSENGER SIDE 2ND ROW. COULD RESULT IN PARENTS DI
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: WE BOUGHT OUR FIRST MINIVAN - A TOYOTA SIENNA XLE 2011- BARELY TWO WEEKS AGO FROM TOYOTA LAUREL, MD. THE SECOND DAY, THE STEERING STARTED TO CREAK WHEN MAKING TURNS. NOW, THE TRUNK DOOR HAS STOPPED WORKING AND THE LOCAL NEW JERSEY DEALERSHIP DCH TOYOTA IS TELLING US IT HAS BEEN "BENT". THEY ARE REFU
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)