2015 Toyota SIENNA

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2015 Toyota SIENNA has 291 owner complaints filed with NHTSA — that's 3.6x the segment average of 80. The most common issue is body/structure problems (22% of all complaints), specifically: driver side mirror paint was melted in normal usage conditions in san diego california. dealer blames "surrounding buildings in where i parked" or "buses and rv's with large windows that may have been driving along me on freeway" and reflection of sunshine. this is nonsense. the painted mirror, supp. ⚠️ 8 fire reports filed.

8 fire reports 9 crash reports 20 injuries

291

Total Complaints

Recalls Issued

—/5

Safety Stars

3.6x

vs Segment Avg

Known Problems

BODY/STRUCTURE

64 complaints

22%

• DRIVER SIDE MIRROR PAINT WAS MELTED IN NORMAL USAGE CONDITIONS IN SAN DIEGO CALIFORNIA. DEALER BLAMES "SURROUNDING BUILDINGS IN WHERE I PARKED" OR "BUSES AND RV'S WITH LARGE WINDOWS THAT MAY HAVE BEEN DRIVING ALONG ME ON FREEWAY" AND REFLECTION OF SUNSHINE. THIS IS NONSENSE. THE PAINTED MIRROR, SUPP
• VEHICLE PURCHASED MAY 2015. AFTER A VERY DRY SUMMER AND SUBSEQUENT RECENT RAINSTORMS, WHEN WE ENTERED THE VEHICLE WE NOTICED WATER POURING FROM THE B PILLARS WHERE THE SEAT BELT ADJUSTMENT/RETRACTORS ARE LOCATED. ALSO NOTICED EXTENSIVE WATER STAINS ON THE HEADLINER ON BOTH DRIVER AND PASSENGER SID
• MY 11-YEAR OLD SON GOT OUT OF THE FRONT PASSENGER SIDE OF OUR STAITIONARY MINIVAN (IN PARK BUT RUNNING), FOR ME TO DROP HIM OFF FOR A CELLO LESSON. HE OPENED THE REAR PASSENGER SIDE SLIDING DOOR TO GET HIS CELLO OUT. IT WASNT OPENING EASILY, SO I ALMOST SIMULTANEOUSLY PUSHED THE BUTTON ABOVE ME ON T

Typical onset: 50K miles Est. repair: $500

“DRIVER SIDE MIRROR PAINT WAS MELTED IN NORMAL USAGE CONDITIONS IN SAN DIEGO CALIFORNIA. DEALER BLAMES "SURROUNDING BUILDINGS IN WHERE I PARKED" OR "BUSES AND RV'S WITH LARGE WINDOWS THAT MAY HAVE BEEN DRIVING ALONG ME ON FREEWAY" AND REFLECTION OF SUNSHINE. THIS IS NONSENSE. THE PAINTED MIRROR, SUPP”

— NHTSA complaint filing

OTHER

47 complaints

16%

• AFTER 1 WEEK OF PURCHASE DATE OF 2015 TOYOTA SIENNA LW AWD, I'VE NOTICED BUZZ NOISES COMING FROM UNDER THE FRONT DASHBOARD. I TOOK THE CAR FOR SERVICE AT TOYOTA NASHUA AT NASHUA, NH ON 7/18 FOR BUZZ NOISING, AUTO-DIMM REAR VIEW MIRROR FAILURE, AND STRONG BURNED SMELL FROM THE AC VENTS. BUZZ NOIS
• WHEN WE FIRST LEASED THE VEHICLE THE "NEW CAR SMELL" WAS OVERWHELMING, IT CAUSED ME HEADACHES, NAUSEA AND A FEELING OF BEING DISORIENTED. I BROUGHT IT BACK TO THE DEALER SEVERAL TIMES AND THEY REFUSED TO DO ANYTHING ABOUT IT, STATING "IT'S JUST THE NEW CAR SMELL." THIS "SMELL" HAS NOT GONE AWAY AND
• WHILE DRIVING ON THE WIDE OPEN HIGHWAY WITH NO OTHER CARS AROUND ME, MY SUNROOF SUDDENLY SHATTERED. PART OF IT SINCE BLEW AWAY ON THE HIGHWAY WHILE TRYING TO GET TO A PLACE WHERE IT CAN BE COVERED.

Typical onset: 50K miles Est. repair: $500💥 4 crashes

“AFTER 1 WEEK OF PURCHASE DATE OF 2015 TOYOTA SIENNA LW AWD, I'VE NOTICED BUZZ NOISES COMING FROM UNDER THE FRONT DASHBOARD. I TOOK THE CAR FOR SERVICE AT TOYOTA NASHUA AT NASHUA, NH ON 7/18 FOR BUZZ NOISING, AUTO-DIMM REAR VIEW MIRROR FAILURE, AND STRONG BURNED SMELL FROM THE AC VENTS. BUZZ NOIS”

— NHTSA complaint filing

ELECTRICAL

45 complaints

15%

• THERE ARE MULTIPLE ISSUES WITH THIS VEHICLE THAT CAUSE/HAVE CAUSED SAFETY CONCERNS. DURING NIGHT TIME DRIVING, THE ILLUMINATED CRUISE CONTROL STALK WILL BLINK ON AND OFF INTERMITTENTLY. THIS HAS CAUSED THE DRIVER TO ALMOST REAR-END MULTIPLE CARS AS THE FLICKERING LIGHT TAKES THE DRIVER'S EYES FROM T
• NONSTOP FLICKERING OF CRUISE CONTROL ILLUMINATION AT NIGHT. FLICKERING IS INDEPENDENT OF SPEED, STEERING WHEEL POSITION. VERY DISTRACTING WHILE DRIVING. DEALER SAYS NO FIX AVAILABLE. TOYOTA CORP NOTIFIED - CASE OPENED.. NO FIX AVAILABLE. BUYER BEWARE.
• THE CRUISE-CONTROL STALK LIGHT HAS STARTED TO FLICKER AT NIGHT. IT'S VERY DISTRACTING AND HARD TO NOT KEEP LOOKING DOWN AT IT WHILE DRIVING.

Typical onset: 50K miles Est. repair: $500🔥 4 fire reports💥 1 crashes

“THERE ARE MULTIPLE ISSUES WITH THIS VEHICLE THAT CAUSE/HAVE CAUSED SAFETY CONCERNS. DURING NIGHT TIME DRIVING, THE ILLUMINATED CRUISE CONTROL STALK WILL BLINK ON AND OFF INTERMITTENTLY. THIS HAS CAUSED THE DRIVER TO ALMOST REAR-END MULTIPLE CARS AS THE FLICKERING LIGHT TAKES THE DRIVER'S EYES FROM T”

— NHTSA complaint filing

BRAKES

18 complaints

• WHILE DRIVING ON THE NYS THRUWAY WITH THE CRUISE CONTROL ACTIVATED MY VAN CAME TO AN ABRUPT STOP ON THE THRUWAY. THERE WERE NO VEHICLES IN CLOSE PROXIMITY TO MY VAN THAT WOULD HAVE ACTIVATED THE RADAR CRUISE OR THE AUTONOMOUS EMERGENCY BRAKING SYSTEM. AFTER THE ABRUPT STOP ALL THE LIGHTS ON THE DA
• WHEN PULLING INTO A PARKING SPACE, THE CARE REVED AND LUNGED FORWARD, APPROXIMATELY 5 FEET WHILE THE FOOT WAS ON THE BRAKE. HAPPENED TWICE, WHEN TURNING RIGHT INTO PARKING SPACE. CALLED DEALER ABOUT INCIDENT AND THEN TOOK VAN INTO DEALER NEXT DAY. THEY CONTACT TOYOTA (CASE #152470163). TOYOTA IN
• 2015 TOYOTA SIENNA LIMITED DEFECTIVE BRAKE SYSTEM DESIGN. THE CONSUMER STATED TOYOTA HAS DONE NOTHING TO FIX THE INAUDIBLE TURN INDICATOR. THE CONSUMER STATED THE ISSUE WAS WHETHER OR NOT THE BRAKING SYSTEM COULD SUPPORT TOWING AN ADDITIONAL 3500 POUND LOAD AS ADVERTISED. BASED ON HIS EXPERIENCE

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“WHILE DRIVING ON THE NYS THRUWAY WITH THE CRUISE CONTROL ACTIVATED MY VAN CAME TO AN ABRUPT STOP ON THE THRUWAY. THERE WERE NO VEHICLES IN CLOSE PROXIMITY TO MY VAN THAT WOULD HAVE ACTIVATED THE RADAR CRUISE OR THE AUTONOMOUS EMERGENCY BRAKING SYSTEM. AFTER THE ABRUPT STOP ALL THE LIGHTS ON THE DA”

— NHTSA complaint filing

ENGINE

14 complaints

• THERE ARE MULTIPLE ISSUES WITH THIS VEHICLE THAT CAUSE/HAVE CAUSED SAFETY CONCERNS. DURING NIGHT TIME DRIVING, THE ILLUMINATED CRUISE CONTROL STALK WILL BLINK ON AND OFF INTERMITTENTLY. THIS HAS CAUSED THE DRIVER TO ALMOST REAR-END MULTIPLE CARS AS THE FLICKERING LIGHT TAKES THE DRIVER'S EYES FROM T
• WHEN PULLING INTO A PARKING SPACE, THE CARE REVED AND LUNGED FORWARD, APPROXIMATELY 5 FEET WHILE THE FOOT WAS ON THE BRAKE. HAPPENED TWICE, WHEN TURNING RIGHT INTO PARKING SPACE. CALLED DEALER ABOUT INCIDENT AND THEN TOOK VAN INTO DEALER NEXT DAY. THEY CONTACT TOYOTA (CASE #152470163). TOYOTA IN
• TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SMELLED A BURNING ODOR FROM THE VEHICLE AND CALLED A TOW COMPANY TO TOW THE VEHICLE TO HIS RESIDENCE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT TH

Typical onset: 50K miles Est. repair: $500🔥 4 fire reports

— NHTSA complaint filing

Estimated Repair Costs

BODY/STRUCTURE(~50K mi)

$500

OTHER(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

BRAKES(~50K mi)

$500

ENGINE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 291 owner complaints for this specific year, here's what to check or ask about:

☐
BODY/STRUCTURE: DRIVER SIDE MIRROR PAINT WAS MELTED IN NORMAL USAGE CONDITIONS IN SAN DIEGO CALIFORNIA. DEALER BLAMES "SURROUNDING BUILDINGS IN WHERE I PARKED" OR "BUSES AND RV'S WITH LARGE WINDOWS THAT MAY HAVE BEEN DRIVING ALONG ME ON FREEWAY" AND REFLECTION OF SUNSHINE. THIS IS NONSENSE. THE PAINTED MIRROR, SUPP
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: AFTER 1 WEEK OF PURCHASE DATE OF 2015 TOYOTA SIENNA LW AWD, I'VE NOTICED BUZZ NOISES COMING FROM UNDER THE FRONT DASHBOARD. I TOOK THE CAR FOR SERVICE AT TOYOTA NASHUA AT NASHUA, NH ON 7/18 FOR BUZZ NOISING, AUTO-DIMM REAR VIEW MIRROR FAILURE, AND STRONG BURNED SMELL FROM THE AC VENTS. BUZZ NOIS
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: THERE ARE MULTIPLE ISSUES WITH THIS VEHICLE THAT CAUSE/HAVE CAUSED SAFETY CONCERNS. DURING NIGHT TIME DRIVING, THE ILLUMINATED CRUISE CONTROL STALK WILL BLINK ON AND OFF INTERMITTENTLY. THIS HAS CAUSED THE DRIVER TO ALMOST REAR-END MULTIPLE CARS AS THE FLICKERING LIGHT TAKES THE DRIVER'S EYES FROM T
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: WHILE DRIVING ON THE NYS THRUWAY WITH THE CRUISE CONTROL ACTIVATED MY VAN CAME TO AN ABRUPT STOP ON THE THRUWAY. THERE WERE NO VEHICLES IN CLOSE PROXIMITY TO MY VAN THAT WOULD HAVE ACTIVATED THE RADAR CRUISE OR THE AUTONOMOUS EMERGENCY BRAKING SYSTEM. AFTER THE ABRUPT STOP ALL THE LIGHTS ON THE DA
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)