2021 Toyota PRIUS PRIME

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2021 Toyota PRIUS PRIME has 19 owner complaints filed with NHTSA — that's 0.2x the segment average of 80. The most common issue is electrical problems (21% of all complaints), specifically: the contact owns a 2021 toyota prius prime. the contact stated that after the vehicle was shifted into park, the key was removed and the contact stepped away from the vehicle, when the vehicle inadvertently started to roll away. as a result, the vehicle rolled into the neighbor’s driveway and grazed.

7 crash reports 6 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.2x

vs Segment Avg

Known Problems

ELECTRICAL

4 complaints

21%

• The contact owns a 2021 Toyota Prius Prime. The contact stated that after the vehicle was shifted into park, the key was removed and the contact stepped away from the vehicle, when the vehicle inadvertently started to roll away. As a result, the vehicle rolled into the neighbor’s driveway and grazed
• Rodents accessed and damaged the car because there essentials components are not protected.
• I was slowly entering a handicapped parking place right in front of a business. The distance from the front of the parking space to the building wall was about 15 feet, one car length. I approached the place to stop in the parking spot when in a split second the car violently surged forward and wou

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“The contact owns a 2021 Toyota Prius Prime. The contact stated that after the vehicle was shifted into park, the key was removed and the contact stepped away from the vehicle, when the vehicle inadvertently started to roll away. As a result, the vehicle rolled into the neighbor’s driveway and grazed”

— NHTSA complaint filing

BRAKES

3 complaints

16%

• Brakes of my Toyota Pirius Prime did not work after I was hit on my right side. Brakes completlety was out. Also I was not able to run the car. The cars brakes should work even I got an accident to precent some further damage to other cars.
• The contact owns a 2021 Toyota Prius Prime. The contact stated while driving 45–50 MPH and approaching a stop sign, the brake pedal was depressed but the vehicle failed to respond. The driver continued to pump the brake pedal, but the vehicle failed to respond and depressed to the floorboard. The ve
• I was slowly entering a handicapped parking place right in front of a business. The distance from the front of the parking space to the building wall was about 15 feet, one car length. I approached the place to stop in the parking spot when in a split second the car violently surged forward and wou

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“Brakes of my Toyota Pirius Prime did not work after I was hit on my right side. Brakes completlety was out. Also I was not able to run the car. The cars brakes should work even I got an accident to precent some further damage to other cars.”

— NHTSA complaint filing

TRANSMISSION

2 complaints

11%

• The contact owns a 2021 Toyota Prius Prime. The contact stated that after the vehicle was shifted into park, the key was removed and the contact stepped away from the vehicle, when the vehicle inadvertently started to roll away. As a result, the vehicle rolled into the neighbor’s driveway and grazed
• Rodents accessed and damaged the car because there essentials components are not protected.

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

SPEED CONTROL

2 complaints

11%

• The contact owns a 2021 Toyota Prius Prime. The contact stated while driving 45–50 MPH and approaching a stop sign, the brake pedal was depressed but the vehicle failed to respond. The driver continued to pump the brake pedal, but the vehicle failed to respond and depressed to the floorboard. The ve
• My vehicle is equipped with Toyota Safety Sense, which includes Full-Speed Range Dynamic Radar Cruise Control (DRCC) and a Pre-Collision System. Today, while driving with DRCC engaged, my vehicle followed a leading car and appropriately slowed down to 2 mph as we approached a signalized intersection

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“The contact owns a 2021 Toyota Prius Prime. The contact stated while driving 45–50 MPH and approaching a stop sign, the brake pedal was depressed but the vehicle failed to respond. The driver continued to pump the brake pedal, but the vehicle failed to respond and depressed to the floorboard. The ve”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

2 complaints

11%

• My vehicle is equipped with Toyota Safety Sense, which includes Full-Speed Range Dynamic Radar Cruise Control (DRCC) and a Pre-Collision System. Today, while driving with DRCC engaged, my vehicle followed a leading car and appropriately slowed down to 2 mph as we approached a signalized intersection
• The contact owns a 2021 Toyota Prius Prime. The contact stated that while shifted into reverse(R), the rearview camera intermittently went black. No warning light was illuminated. In addition, the contact stated that while driving at various speeds, the rearview camera intermittently went black. The

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“My vehicle is equipped with Toyota Safety Sense, which includes Full-Speed Range Dynamic Radar Cruise Control (DRCC) and a Pre-Collision System. Today, while driving with DRCC engaged, my vehicle followed a leading car and appropriately slowed down to 2 mph as we approached a signalized intersection”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

BRAKES(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

SPEED CONTROL(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 19 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: The contact owns a 2021 Toyota Prius Prime. The contact stated that after the vehicle was shifted into park, the key was removed and the contact stepped away from the vehicle, when the vehicle inadvertently started to roll away. As a result, the vehicle rolled into the neighbor’s driveway and grazed
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: Brakes of my Toyota Pirius Prime did not work after I was hit on my right side. Brakes completlety was out. Also I was not able to run the car. The cars brakes should work even I got an accident to precent some further damage to other cars.
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: The contact owns a 2021 Toyota Prius Prime. The contact stated that after the vehicle was shifted into park, the key was removed and the contact stepped away from the vehicle, when the vehicle inadvertently started to roll away. As a result, the vehicle rolled into the neighbor’s driveway and grazed
Typically appears around 50K miles. Repair cost ~$500
☐
SPEED CONTROL: The contact owns a 2021 Toyota Prius Prime. The contact stated while driving 45–50 MPH and approaching a stop sign, the brake pedal was depressed but the vehicle failed to respond. The driver continued to pump the brake pedal, but the vehicle failed to respond and depressed to the floorboard. The ve
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)