BestCarRank
Toyota

2024 Toyota PRIUS PRIME

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2024 Toyota PRIUS PRIME has 14 owner complaints filed with NHTSA — that's 0.7x the segment average of 19. The most common issue is electrical problems (29% of all complaints), specifically: the contact owns a 2024 toyota prius prime. the contact received notification of nhtsa campaign number: 24v274000 (electrical system, latches/locks/linkages) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time f. There are 4 recalls issued for this model year.

2 crash reports 2 injuries

14

Total Complaints

4

Recalls Issued

5/5

Safety Stars

0.7x

vs Segment Avg

Known Problems(top 5 of 7)

ELECTRICAL

4 complaints
29%
  • The contact owns a 2024 Toyota Prius Prime. The contact received notification of NHTSA Campaign Number: 24V274000 (Electrical System, Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time f
  • Car with only 7000 miles on it. Took to dealer for low 12 volt battery warning and was told nothing was wrong a few months ago. Was stranded with vehicle in 95+ degree heat when 12volt battery went dead and Toyota Care said it would be 90 minutes before help could come. This is a SAFETY issue. I’m
  • Since Nov 23, 2024 I have had three occasions where the 12 volt battery for the ICE has depleted leaving me stranded. The only indication of the problem is the car will not start. In my last incident I had to charge the battery (disconnected from the car) but inadvertently closed the hatch. Since th
Typical onset: 50K miles Est. repair: $500

The contact owns a 2024 Toyota Prius Prime. The contact received notification of NHTSA Campaign Number: 24V274000 (Electrical System, Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time f

— NHTSA complaint filing

Recalls (4)

ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS17/04/2024

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

Risk: A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.

Fix: Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.

Charging Cost Calculator for 2024 Toyota PRIUS PRIME

Live EIA prices
Per year
$1,586
Per month
$132
Per mile
13.2¢
kWh/mi
0.70

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

Estimated Insurance Cost for 2024 Toyota PRIUS PRIME

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$2,135
Full coverage / month
$178
Liability only / year
$638
vs US avg
+28%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (ev-mainstream)1.18x
× theft risk1.00x
× safety rating0.94x
× vehicle age1.15x
= Full coverage estimate$2135

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Toyota PRIUS PRIME Service Intervals

Oil change
10K mi / 12 mo
Tire rotation
5K mi
Brake fluid
30 months
Transmission fluid
60K mi
Engine coolant
100K mi
Spark plugs
120K mi
Cabin air filter
30K mi
Engine air filter
30K mi
Differential (AWD/4WD)
60K mi

0W-20 synthetic oil recommended. ToyotaCare covers first 2 years / 25K miles of scheduled maintenance for new vehicles. Hybrid battery: 10 yr / 150K miles warranty.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Toyota New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
10 yr / 150K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
2 yr / 25K mi

Hybrid battery is 10yr/150K miles for 2020+ hybrids. ToyotaCare (2yr/25K miles complimentary maintenance) is included.

EV Incentives for 2024 Toyota PRIUS PRIME

Updated 2026-07

Federal Tax Credit (Section 30D) — Expired 2025-09-30

Section 30D new clean vehicle credit ($7,500 max) expired for vehicles acquired after Sept 30, 2025 per Public Law (One Big Beautiful Bill Act). Vehicles acquired on or before that date remain eligible on the buyer's 2025 return. No federal purchase credit exists for post-9/30/2025 acquisitions.

Historic eligibility: 2024 Toyota PRIUS PRIME vehicles purchased on or before September 30, 2025 may still qualify for the federal credit on the 2025 tax return. Check with a tax professional for your specific vehicle's eligibility.

State-Level Incentives (Still Active in 14 States)

CaliforniaUp to $12,000
Clean Cars 4 All
ColoradoUp to $5,000
Innovative Motor Vehicle Credit
ConnecticutUp to $4,250
CHEAPR (Connecticut Hydrogen and Electric Automobile Purchase Rebate)
DelawareUp to $2,500
Clean Vehicle Rebate
IllinoisUp to $4,000
Illinois EV Rebate Program
MarylandUp to $3,000
Excise Tax Credit for Plug-in Electric Vehicles
MassachusettsUp to $3,500
MOR-EV
New JerseyUp to $4,000
Charge Up New Jersey
New YorkUp to $2,000
Drive Clean Rebate
OregonUp to $7,500
Oregon Clean Vehicle Rebate
PennsylvaniaUp to $3,000
Alternative Fuel Vehicle (AFV) Rebate Program
Rhode IslandUp to $2,500
DRIVEEV
TexasUp to $2,500
Light-Duty Motor Vehicle Purchase or Lease Incentive
VermontUp to $5,000
Incentive Program for New Electric Vehicles
See full state-by-state EV incentive details

Source: US Department of Energy Alternative Fuels Data Center + state DOR / DEQ program pages. Program details and eligibility limits change frequently — always verify with the linked source before purchase.

Estimated Repair Costs

ELECTRICAL(~50K mi)
$500
DOORS/LATCHES(~50K mi)
$500
TIRES(~50K mi)
$500
OTHER(~50K mi)
$500
VISIBILITY(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 14 owner complaints for this specific year, here's what to check or ask about:

  • ELECTRICAL: The contact owns a 2024 Toyota Prius Prime. The contact received notification of NHTSA Campaign Number: 24V274000 (Electrical System, Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time f

    Typically appears around 50K miles. Repair cost ~$500

  • DOORS/LATCHES: The contact owns a 2024 Toyota Prius Prime. The contact received notification of NHTSA Campaign Number: 24V274000 (Electrical System, Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time f

    Typically appears around 50K miles. Repair cost ~$500

  • TIRES: The contact owns a 2024 Toyota Prius Prime equipped with Bridgestone Tires, Tire Line: Ecopia, Tire Size: 195/60/R17, DOT Number: (N/A). The contact stated while the vehicle was parked in the driveway, the contact noticed that the rear passenger's side tire had deflated. Upon inspecting the tire, th

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: Hello, I purchased this prius prime and was given only 1 key. The second key (recall) was given to me incomplete and toyota of america will not make good on a complete key set. I was given an incomplete key at I-5 toyota of Olympia WA. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREE

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 4 recalls have been completed — free at any Toyota dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

Overall
Frontal
Side
Rollover

At a Glance

Complaints
14
Recalls
4
Fire reports
0
Crash reports
2
Injury reports
2
Segment avg
19

Check a Specific VIN

See recalls for YOUR 2024 Toyota PRIUS PRIME