
2024 Toyota PRIUS PRIME
Problems, Recalls & Reliability Report
Quick Summary
The 2024 Toyota PRIUS PRIME has 14 owner complaints filed with NHTSA — that's 0.7x the segment average of 19. The most common issue is electrical problems (29% of all complaints), specifically: the contact owns a 2024 toyota prius prime. the contact received notification of nhtsa campaign number: 24v274000 (electrical system, latches/locks/linkages) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time f. There are 4 recalls issued for this model year.
14
Total Complaints
4
Recalls Issued
5/5
Safety Stars
0.7x
vs Segment Avg
Known Problems(top 5 of 7)
ELECTRICAL
4 complaints- • The contact owns a 2024 Toyota Prius Prime. The contact received notification of NHTSA Campaign Number: 24V274000 (Electrical System, Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time f
- • Car with only 7000 miles on it. Took to dealer for low 12 volt battery warning and was told nothing was wrong a few months ago. Was stranded with vehicle in 95+ degree heat when 12volt battery went dead and Toyota Care said it would be 90 minutes before help could come. This is a SAFETY issue. I’m
- • Since Nov 23, 2024 I have had three occasions where the 12 volt battery for the ICE has depleted leaving me stranded. The only indication of the problem is the car will not start. In my last incident I had to charge the battery (disconnected from the car) but inadvertently closed the hatch. Since th
“The contact owns a 2024 Toyota Prius Prime. The contact received notification of NHTSA Campaign Number: 24V274000 (Electrical System, Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time f”
— NHTSA complaint filing
Recalls (4)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Risk: A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
Fix: Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
Charging Cost Calculator for 2024 Toyota PRIUS PRIME
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
Estimated Insurance Cost for 2024 Toyota PRIUS PRIME
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Toyota PRIUS PRIME Service Intervals
0W-20 synthetic oil recommended. ToyotaCare covers first 2 years / 25K miles of scheduled maintenance for new vehicles. Hybrid battery: 10 yr / 150K miles warranty.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Toyota New-Vehicle Warranty Coverage
Hybrid battery is 10yr/150K miles for 2020+ hybrids. ToyotaCare (2yr/25K miles complimentary maintenance) is included.
EV Incentives for 2024 Toyota PRIUS PRIME
Updated 2026-07Federal Tax Credit (Section 30D) — Expired 2025-09-30
Section 30D new clean vehicle credit ($7,500 max) expired for vehicles acquired after Sept 30, 2025 per Public Law (One Big Beautiful Bill Act). Vehicles acquired on or before that date remain eligible on the buyer's 2025 return. No federal purchase credit exists for post-9/30/2025 acquisitions.
Historic eligibility: 2024 Toyota PRIUS PRIME vehicles purchased on or before September 30, 2025 may still qualify for the federal credit on the 2025 tax return. Check with a tax professional for your specific vehicle's eligibility.
State-Level Incentives (Still Active in 14 States)
Source: US Department of Energy Alternative Fuels Data Center + state DOR / DEQ program pages. Program details and eligibility limits change frequently — always verify with the linked source before purchase.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 14 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: The contact owns a 2024 Toyota Prius Prime. The contact received notification of NHTSA Campaign Number: 24V274000 (Electrical System, Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time f
Typically appears around 50K miles. Repair cost ~$500
- ☐DOORS/LATCHES: The contact owns a 2024 Toyota Prius Prime. The contact received notification of NHTSA Campaign Number: 24V274000 (Electrical System, Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time f
Typically appears around 50K miles. Repair cost ~$500
- ☐TIRES: The contact owns a 2024 Toyota Prius Prime equipped with Bridgestone Tires, Tire Line: Ecopia, Tire Size: 195/60/R17, DOT Number: (N/A). The contact stated while the vehicle was parked in the driveway, the contact noticed that the rear passenger's side tire had deflated. Upon inspecting the tire, th
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: Hello, I purchased this prius prime and was given only 1 key. The second key (recall) was given to me incomplete and toyota of america will not make good on a complete key set. I was given an incomplete key at I-5 toyota of Olympia WA. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREE
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 4 recalls have been completed — free at any Toyota dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Toyota PRIUS PRIME — Year Comparison
How does 2024 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
At a Glance
- Complaints
- 14
- Recalls
- 4
- Fire reports
- 0
- Crash reports
- 2
- Injury reports
- 2
- Segment avg
- 19
Check a Specific VIN
See recalls for YOUR 2024 Toyota PRIUS PRIME