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Toyota

2021 Toyota HIGHLANDER

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2021 Toyota HIGHLANDER has 580 owner complaints filed with NHTSA — that's 2.1x the segment average of 272. The most common issue is transmission problems (31% of all complaints), specifically: the contact owns a 2021 toyota highlander. the contact stated his wife pulled into a parking spot and turned off the engine while the vehicle was in reverse. the vehicle then switched gears to neutral on its own, started reversing, and slightly crashed into the rear of another vehicle. the warning m. There are 4 recalls issued for this model year. ⚠️ 4 fire reports filed.

4 fire reports 25 crash reports 21 injuries

580

Total Complaints

4

Recalls Issued

5/5

Safety Stars

2.1x

vs Segment Avg

Known Problems(top 5 of 8)

TRANSMISSION

179 complaints
31%
  • The contact owns a 2021 Toyota Highlander. The contact stated his wife pulled into a parking spot and turned off the engine while the vehicle was in reverse. The vehicle then switched gears to neutral on its own, started reversing, and slightly crashed into the rear of another vehicle. The warning m
  • Several minutes after leaving my vehicle once I parked and shut the engine routinely, it rolls back a hundred feet and crashes into another vehicle. When I come back I became aware of this as I noticed the back of the driver side of my vehicle is lodged into the side of another vehicle. This caused
  • On July 19, the car was parked and refused to start. Tried Jump start and the gas was at more than half a tank. The car would operate for 30 seconds, stutter and then stop. On July 20, took the car to ED MARTIN TOYOTA in Noblesville, IN. They could not diagnose the issue. Replaced Fuel Pump system.
Typical onset: 50K miles Est. repair: $500💥 3 crashes

The contact owns a 2021 Toyota Highlander. The contact stated his wife pulled into a parking spot and turned off the engine while the vehicle was in reverse. The vehicle then switched gears to neutral on its own, started reversing, and slightly crashed into the rear of another vehicle. The warning m

— NHTSA complaint filing

When Problems Appear on the 2021 Toyota HIGHLANDER

Based on 47 owner complaints that included an odometer reading. Median mileage at time of complaint: 19K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage
0-30K
27
30-60K
13
60-100K
6
100-150K
1
150-200K
0
200K+
0

BODY/STRUCTURE

In line with typicalmedian 23K mi · 8 reports
0-30K
4
30-60K
3
60-100K
1
100-150K
0
150-200K
0
200K+
0

FUEL SYSTEM

In line with typicalmedian 925 mi · 8 reports
0-30K
8
30-60K
0
60-100K
0
100-150K
0
150-200K
0
200K+
0

TRANSMISSION

Later than typicalmedian 59K mi · 9 reports
0-30K
1
30-60K
4
60-100K
3
100-150K
1
150-200K
0
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (4)

STRUCTURE:BODY:BUMPERS26/10/2023

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

Risk: A detached front bumper cover can become a road hazard, increasing the risk of a crash.

Fix: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

Fuel Cost Calculator for 2021 Toyota HIGHLANDER

Live EIA prices
Per year
$2,001
Per month
$167
Per mile
16.7¢
MPG
24
City driving (worst-case MPG)
$2,401/yr
Highway driving (best-case MPG)
$1,656/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2021 Toyota HIGHLANDER

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,735
Full coverage / month
$145
Liability only / year
$600
vs US avg
+4%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (suv-midsize)1.05x
× theft risk1.00x
× safety rating0.94x
× vehicle age1.05x
= Full coverage estimate$1735

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Toyota HIGHLANDER Service Intervals

Oil change
10K mi / 12 mo
Tire rotation
5K mi
Brake fluid
30 months
Transmission fluid
60K mi
Engine coolant
100K mi
Spark plugs
120K mi
Cabin air filter
30K mi
Engine air filter
30K mi
Differential (AWD/4WD)
60K mi

0W-20 synthetic oil recommended. ToyotaCare covers first 2 years / 25K miles of scheduled maintenance for new vehicles. Hybrid battery: 10 yr / 150K miles warranty.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Toyota New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
10 yr / 150K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
2 yr / 25K mi

Hybrid battery is 10yr/150K miles for 2020+ hybrids. ToyotaCare (2yr/25K miles complimentary maintenance) is included.

These are the terms for a new Toyota. If you're buying a used 2021 HIGHLANDER, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Toyota dealer for VIN-specific remaining warranty.

Estimated Repair Costs

TRANSMISSION(~50K mi)
$500
BRAKES(~50K mi)
$500
OTHER(~50K mi)
$500
BODY/STRUCTURE(~50K mi)
$500
ENGINE(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 580 owner complaints for this specific year, here's what to check or ask about:

  • TRANSMISSION: The contact owns a 2021 Toyota Highlander. The contact stated his wife pulled into a parking spot and turned off the engine while the vehicle was in reverse. The vehicle then switched gears to neutral on its own, started reversing, and slightly crashed into the rear of another vehicle. The warning m

    Typically appears around 50K miles. Repair cost ~$500

  • BRAKES: WE ARE EXPERIENCING PCS IS NOT WORKING, WE WERE DRIVING ON FREEWAY WHEN CARS STOPPED SUDDENLY AND NOT EVEN DISPLAYING ANY WARNING SIGNAL OF 'BRAKE' ON THAT MOMENT, WE WERE SO CLOSE TO IMPACT A TRAILER, SECOND TIME SIMILAR SITUATION THE NEXT DAY AFTER THE FIRST APPT AT SERVICE WHERE THEY STATED THA

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: I purchased my Toyota Highlander Hybrid only about 2 months ago. Since then, I've experienced several incidences of sudden acceleration. In a few of them, I was approaching a stop sign and began to slow down. Suddenly, I felt the car accelerate on its own. In both instances, I slammed on the bra

    Typically appears around 50K miles. Repair cost ~$500

  • BODY/STRUCTURE: After leaving my hotel in San Diego in the early dense foggy morning. I pulled over to help a kid who looked like he was just hit by a car or something. I put my 2021 less than 1500 miles at the time Highlander in park. The kid walked up to my rig, I being a single female, cracked down the window,

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 4 recalls have been completed — free at any Toyota dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

Overall
Frontal
Side
Rollover

At a Glance

Complaints
580
Recalls
4
Fire reports
4
Crash reports
25
Injury reports
21
Segment avg
272

Check a Specific VIN

See recalls for YOUR 2021 Toyota HIGHLANDER