
2023 Toyota HIGHLANDER
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Toyota HIGHLANDER has 219 owner complaints filed with NHTSA — that's 0.8x the segment average of 272. The most common issue is other problems (18% of all complaints), specifically: the vehicle brakes stop working suddenly requiring lift the pedal and slam the brakes to make it work correctly. i almost have a bad accident for this problem. i did my research and learned this is a problem that toyota need to fix. the situation was very scary.. There are 9 recalls issued for this model year.
219
Total Complaints
9
Recalls Issued
5/5
Safety Stars
0.8x
vs Segment Avg
Known Problems(top 5 of 8)
OTHER
39 complaints- • The vehicle brakes stop working suddenly requiring lift the pedal and slam the brakes to make it work correctly. I almost have a bad accident for this problem. I did my research and learned this is a problem that Toyota need to fix. The situation was very scary.
- • This car when I’m driving it has a loud wind noise I went to dealer couple time but they told me that they can’t hear any noise but I have evidence and video about the noise when I’m driving 45 mph. It is still loud noise.
- • I bought toyota 2023 highlander in january. But I found water damage on roof of interior. so I went to dealership service center ( Midland toyota ). and they told to me . sun roof glass angle had wrong angle. and fixed it. ater 3 monthes same problem was appeared in this morning. so I went to Jim hu
“The vehicle brakes stop working suddenly requiring lift the pedal and slam the brakes to make it work correctly. I almost have a bad accident for this problem. I did my research and learned this is a problem that Toyota need to fix. The situation was very scary.”
— NHTSA complaint filing
When Problems Appear on the 2023 Toyota HIGHLANDER
Based on 22 owner complaints that included an odometer reading. Median mileage at time of complaint: 32K miles. Most complaints cluster in the 0-30K miles range.
ELECTRICAL
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred. This vehicle is under 5 years old, so most of the fleet hasn't accumulated high mileage yet — low-mileage peaks reflect fleet age, not necessarily premature failure.
Recalls (9)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Fuel Cost Calculator for 2023 Toyota HIGHLANDER
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2023 Toyota HIGHLANDER
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Toyota HIGHLANDER Service Intervals
0W-20 synthetic oil recommended. ToyotaCare covers first 2 years / 25K miles of scheduled maintenance for new vehicles. Hybrid battery: 10 yr / 150K miles warranty.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Toyota New-Vehicle Warranty Coverage
Hybrid battery is 10yr/150K miles for 2020+ hybrids. ToyotaCare (2yr/25K miles complimentary maintenance) is included.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 219 owner complaints for this specific year, here's what to check or ask about:
- ☐OTHER: The vehicle brakes stop working suddenly requiring lift the pedal and slam the brakes to make it work correctly. I almost have a bad accident for this problem. I did my research and learned this is a problem that Toyota need to fix. The situation was very scary.
Typically appears around 50K miles. Repair cost ~$500
- ☐BODY/STRUCTURE: The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: When I hit the gas the car doesn’t go anywhere and almost got into an accident. Turbo lag maybe or something really really wrong. This is going to cause a huge accident
Typically appears around 50K miles. Repair cost ~$500
- ☐BRAKES: The vehicle brakes stop working suddenly requiring lift the pedal and slam the brakes to make it work correctly. I almost have a bad accident for this problem. I did my research and learned this is a problem that Toyota need to fix. The situation was very scary.
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 9 recalls have been completed — free at any Toyota dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Toyota HIGHLANDER — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
At a Glance
- Complaints
- 219
- Recalls
- 9
- Fire reports
- 0
- Crash reports
- 11
- Injury reports
- 8
- Segment avg
- 272
Check a Specific VIN
See recalls for YOUR 2023 Toyota HIGHLANDER