2023 Tesla MODEL X
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Tesla MODEL X has 261 owner complaints filed with NHTSA — that's 1.2x the segment average of 210. The most common issue is other problems (34% of all complaints), specifically: there is an issue with the gps in that the location is not accurate, sometimes it is off by 10-20 feet, enough to put it on a different road, sometimes it's off by 100s of feet. this is very dangerous as when using autopilot, it uses map data to set the cruising speed, and if the gps is reporting th. There are 17 recalls issued for this model year. ⚠️ 2 fire reports filed.
261
Total Complaints
17
Recalls Issued
—/5
Safety Stars
1.2x
vs Segment Avg
Known Problems(top 5 of 8)
OTHER
90 complaints- • There is an issue with the GPS in that the location is not accurate, sometimes it is off by 10-20 feet, enough to put it on a different road, sometimes it's off by 100s of feet. This is very dangerous as when using Autopilot, it uses map data to set the cruising speed, and if the GPS is reporting th
- • The car has a little button to press for the horn rather than having the horn be in the center of the cars steering wheel. Per Tesla this is possible but is locked and needs a firmware upgrade to be active. This was announced almost 1 year ago. When driving yesterday a car began merging into my lane
- • There was not an incident. But the vehicle is not so safe. The driver needs to move eyes from the road for many normal functions like wipers, horn, high beam. In addition, using the phone is dangerous because all the information is displayed on the main screen and requires the driver to look away
“There is an issue with the GPS in that the location is not accurate, sometimes it is off by 10-20 feet, enough to put it on a different road, sometimes it's off by 100s of feet. This is very dangerous as when using Autopilot, it uses map data to set the cruising speed, and if the GPS is reporting th”
— NHTSA complaint filing
When Problems Appear on the 2023 Tesla MODEL X
Based on 16 owner complaints that included an odometer reading. Median mileage at time of complaint: 1K miles. Most complaints cluster in the 0-30K miles range.
ELECTRICAL
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred. This vehicle is under 5 years old, so most of the fleet hasn't accumulated high mileage yet — low-mileage peaks reflect fleet age, not necessarily premature failure.
Recalls (17)
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The restraint control module (RCM) calibration may cause the front passenger air bag to deploy incorrectly during certain low speed crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A passenger air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Tesla has released an over-the-air (OTA) software update to recalibrate the RCM, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-015.
Very low theft risk
Low theft rates typically correlate with lower comprehensive-coverage insurance premiums.
Source: NICB Hot Wheels 2025 report + HLDI theft loss studies. Model-year ranking; not all years of this model have identical risk.
Charging Cost Calculator for 2023 Tesla MODEL X
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
Estimated Insurance Cost for 2023 Tesla MODEL X
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Tesla MODEL X Service Intervals
EVs have no oil, no spark plugs, no transmission fluid. Brake fluid every 2 years. Tire rotation every 6,250 miles. HEPA cabin filter every 2 years (Model S/X). AC desiccant bag every 6 years.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Tesla New-Vehicle Warranty Coverage
Battery: Model S/X 8yr/150K miles; Model 3/Y Standard Range 8yr/100K, Long Range/Performance 8yr/120K
EV Incentives for 2023 Tesla MODEL X
Updated 2026-07Federal Tax Credit (Section 30D) — Expired 2025-09-30
Section 30D new clean vehicle credit ($7,500 max) expired for vehicles acquired after Sept 30, 2025 per Public Law (One Big Beautiful Bill Act). Vehicles acquired on or before that date remain eligible on the buyer's 2025 return. No federal purchase credit exists for post-9/30/2025 acquisitions.
Historic eligibility: 2023 Tesla MODEL X vehicles purchased on or before September 30, 2025 may still qualify for the federal credit on the 2025 tax return. Check with a tax professional for your specific vehicle's eligibility.
State-Level Incentives (Still Active in 14 States)
Source: US Department of Energy Alternative Fuels Data Center + state DOR / DEQ program pages. Program details and eligibility limits change frequently — always verify with the linked source before purchase.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 261 owner complaints for this specific year, here's what to check or ask about:
- ☐OTHER: There is an issue with the GPS in that the location is not accurate, sometimes it is off by 10-20 feet, enough to put it on a different road, sometimes it's off by 100s of feet. This is very dangerous as when using Autopilot, it uses map data to set the cruising speed, and if the GPS is reporting th
Typically appears around 50K miles. Repair cost ~$500
- ☐STEERING: Full Self Driving suddenly speeds up while waiting at red lights
Typically appears around 50K miles. Repair cost ~$500
- ☐DRIVER ASSIST/CAMERAS: The windshield wipers, which are automatic only do absolutely NOTHING when it is raining. The only thing I can do is hit a button on the steering wheel each time I need the wipers to clear the windshield. Tesla claims is it working as intended...which apparently is not at all. When it began raining
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: The contact owns a 2023 Tesla Model X. The contact stated that the vehicle displayed that a software update had been completed; however, the software update showed that the software was outdated. The update confirmation was displayed even though a software update was not performed. The contact state
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 17 recalls have been completed — free at any Tesla dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Tesla MODEL X — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 261
- Recalls
- 17
- Fire reports
- 2
- Crash reports
- 24
- Injury reports
- 18
- Segment avg
- 210
Check a Specific VIN
See recalls for YOUR 2023 Tesla MODEL X