2020 Tesla MODEL X

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2020 Tesla MODEL X has 210 owner complaints filed with NHTSA — that's 2.6x the segment average of 80. The most common issue is suspension problems (18% of all complaints), specifically: here is a 2020 tesla model x in the junkyard. https://www.iaai.com/vehicledetails/35799520/8 it has done just 2000 miles and already the wheel has gone whompy. despite there being a tsb out for weak suspension links https://static.nhtsa.gov/odi/tsbs/2019/mc-10153421-9999.pdf tesla is still sweep.

29 crash reports 12 injuries

210

Total Complaints

Recalls Issued

—/5

Safety Stars

2.6x

vs Segment Avg

Known Problems

SUSPENSION

37 complaints

18%

• HERE IS A 2020 TESLA MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35799520/8 IT HAS DONE JUST 2000 MILES AND ALREADY THE WHEEL HAS GONE WHOMPY. DESPITE THERE BEING A TSB OUT FOR WEAK SUSPENSION LINKS HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10153421-9999.PDF TESLA IS STILL SWEEP
• HERE IS A 2020 TESLA MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36107917/20 IT HAS DONE JUST 500 MILES AND THE BACK WHEEL HAS GONE ALL WHOMPY. THE TREAD IS PARTLY WORN AWAY ON THE WHOMPY WHEEL. THIS SHOWS THAT THE DRIVER CONTINUED TO DRIVE AFTER THE WHEEL STARTED TO GO WHOMPY
• HERE IS A VIDEO OF A TESLA ON THE DRAG STRIP HTTPS://WWW.YOUTUBE.COM/WATCH?V=5RFDDIMYDP4&T=589S THE COMMENTATOR NOTES THAT THE TESLA LOOKS AS THOUGH ITS AXLE IS ABOUT TO SNAP. BOTH THE FRONT AND REAR WHEELS ARE WHOMPING AROUND SO AS TO BE IN DANGER OF JAMMING UP IN THE WHEEL WELLS. THIS IS NOT J

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“HERE IS A 2020 TESLA MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35799520/8 IT HAS DONE JUST 2000 MILES AND ALREADY THE WHEEL HAS GONE WHOMPY. DESPITE THERE BEING A TSB OUT FOR WEAK SUSPENSION LINKS HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10153421-9999.PDF TESLA IS STILL SWEEP”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

31 complaints

15%

• ON THE BEGINNING OF OCTOBER 11, MY REVERSE CAMERA STOPS FUNCTIONING. AT NIGHT, WHEN I PARK MY CAR IN THE GARAGE, MY FRONT SCREEN (BEHIND STEERING WHEEL) WAS BLANK. SHORTLY AFTER, MY CAR SUDDENLY SELF-ACCELERATED WHILE I WAS PARKED. THIS RESULTED IN THE CAR SMASHING THROUGH MY GARAGE WALL, CAUSING LO
• ON THE BEGINNING OF OCTOBER 11, MY REVERSE CAMERA STOPS FUNCTIONING. AT NIGHT, WHEN I PARK MY CAR IN THE GARAGE, MY FRONT SCREEN (BEHIND STEERING WHEEL) WAS BLANK. SHORTLY AFTER, MY CAR SUDDENLY SELF-ACCELERATED WHILE I WAS PARKED. THIS RESULTED IN THE CAR SMASHING THROUGH MY GARAGE WALL, CAUSING LO
• AFTER I PUT MY CAR IN PARK MOOD ..WITHIN FEW SECOND CAR STARTED TAKING OFF SPEEDING OVER THE GRASS /PLANTS AREA OF PARKING LOT IN TO THE OFFICE UNITE ( META/ GLASS DOOR ) SHATTERING GLASS WAS ALL OVER BROKE THROUGH FRAME WORK OF THE OFFICE UNITE ALL THE WAY TO THE EXAMINATION CHAIR OF DR OFFICE ..

Typical onset: 50K miles Est. repair: $500💥 5 crashes

“ON THE BEGINNING OF OCTOBER 11, MY REVERSE CAMERA STOPS FUNCTIONING. AT NIGHT, WHEN I PARK MY CAR IN THE GARAGE, MY FRONT SCREEN (BEHIND STEERING WHEEL) WAS BLANK. SHORTLY AFTER, MY CAR SUDDENLY SELF-ACCELERATED WHILE I WAS PARKED. THIS RESULTED IN THE CAR SMASHING THROUGH MY GARAGE WALL, CAUSING LO”

— NHTSA complaint filing

SPEED CONTROL

30 complaints

14%

• THE CAR SUDDENLY ACCELERATED TO FULL SPEED WHEN PARKING THE CAR IN A MALL PARKING LOT. I TRIED TO PARK THE CAR, IT DID NOT FIT SO I WENT REVERSE A COUPLE OF FEET AND WHEN I PUT THE CAR IN DRIVE, IT ACCELERATED ON ITS OWN AND THE STEERING WHEEL TURNED ALL THE WAY TO THE LEFT. THE CAR WENT OVER THE TI
• AT APPROXIMATELY 6:18 PM ON 3/21/2020, I WAS DRIVING MY BRAND NEW 2020 TESLA MODEL X (7 MILES STARTING ODOMETER) HOME FROM TAKING DELIVERY OF IT (!), AND AFTER 20 MILES OF MOSTLY HIGHWAY DRIVING, I WAS NEARING HOME AND STOPPED AT A TRAFFIC LIGHT (WITH SEVERAL CARS STOPPED AHEAD OF ME). AFTER ABOUT
• WHILE I WAS PARKING, MY TESLA MODEL X SUDDENLY ACCELERATED INTO MY OFFICE BUILDING. I AM SURE THAT MY FOOT WAS ON THE BRAKE AT THE TIME.

Typical onset: 50K miles Est. repair: $500💥 10 crashes

“THE CAR SUDDENLY ACCELERATED TO FULL SPEED WHEN PARKING THE CAR IN A MALL PARKING LOT. I TRIED TO PARK THE CAR, IT DID NOT FIT SO I WENT REVERSE A COUPLE OF FEET AND WHEN I PUT THE CAR IN DRIVE, IT ACCELERATED ON ITS OWN AND THE STEERING WHEEL TURNED ALL THE WAY TO THE LEFT. THE CAR WENT OVER THE TI”

— NHTSA complaint filing

ELECTRICAL

28 complaints

13%

• WHILE I WAS PARKING, MY TESLA MODEL X SUDDENLY ACCELERATED INTO MY OFFICE BUILDING. I AM SURE THAT MY FOOT WAS ON THE BRAKE AT THE TIME.
• THE INSTRUMENT CLUSTER DOES NOT SHOW A VALID SPEED. SPEED IS SHOWN AS '0' EVEN WHEN VEHICLES IS TRAVELING AND EVEN WHEN CRUISE CONTROL OR 'AUTO PILOT' IS DRIVING.
• WHILE DRIVING THE CAR - THE CAR'S CENTRAL COMPUTER REBOOTED. WHEN THIS HAPPENS THE MUSIC STOPS, ALL THE SCREENS (CENTER CONSOLE + DRIVER DISPLAY) GO BLACK. I WAS NOT USING ANY AUTOPILOT FUNCTIONALITY DURING THIS TIME. I'M CURIOUS WHAT WOULD HAVE HAPPENED IF I WAS. IT TAKES ABOUT 30 SECONDS FOR TH

Typical onset: 50K miles Est. repair: $500💥 3 crashes

“WHILE I WAS PARKING, MY TESLA MODEL X SUDDENLY ACCELERATED INTO MY OFFICE BUILDING. I AM SURE THAT MY FOOT WAS ON THE BRAKE AT THE TIME.”

— NHTSA complaint filing

OTHER

20 complaints

10%

• WHILE I WAS PARKING, MY TESLA MODEL X SUDDENLY ACCELERATED INTO MY OFFICE BUILDING. I AM SURE THAT MY FOOT WAS ON THE BRAKE AT THE TIME.
• I WAS DRIVING ON FREEWAY 99 NEAR CHOWCILLA, CALIFORNIA IN MY TESLA MODEL X WITH UNDER 7,000 MILES ON AUTOPILOT AND THERE WAS NO CARS IN ANY DIRECTION NEAR ME. THIS FREEWAY WAS A STRAIGHT LINE WITH NO BENDS OR CURVES. THE CAR WAS TRAVELING AT 75 MPH IN THE MIDDLE LANE ON AUTOPILOT AND THE CAR SUDDENL
• THE INSTRUMENT CLUSTER DOES NOT SHOW A VALID SPEED. SPEED IS SHOWN AS '0' EVEN WHEN VEHICLES IS TRAVELING AND EVEN WHEN CRUISE CONTROL OR 'AUTO PILOT' IS DRIVING.

Typical onset: 50K miles Est. repair: $500💥 6 crashes

“WHILE I WAS PARKING, MY TESLA MODEL X SUDDENLY ACCELERATED INTO MY OFFICE BUILDING. I AM SURE THAT MY FOOT WAS ON THE BRAKE AT THE TIME.”

— NHTSA complaint filing

Estimated Repair Costs

SUSPENSION(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

SPEED CONTROL(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

OTHER(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 210 owner complaints for this specific year, here's what to check or ask about:

☐
SUSPENSION: HERE IS A 2020 TESLA MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35799520/8 IT HAS DONE JUST 2000 MILES AND ALREADY THE WHEEL HAS GONE WHOMPY. DESPITE THERE BEING A TSB OUT FOR WEAK SUSPENSION LINKS HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10153421-9999.PDF TESLA IS STILL SWEEP
Typically appears around 50K miles. Repair cost ~$500
☐
DRIVER ASSIST/CAMERAS: ON THE BEGINNING OF OCTOBER 11, MY REVERSE CAMERA STOPS FUNCTIONING. AT NIGHT, WHEN I PARK MY CAR IN THE GARAGE, MY FRONT SCREEN (BEHIND STEERING WHEEL) WAS BLANK. SHORTLY AFTER, MY CAR SUDDENLY SELF-ACCELERATED WHILE I WAS PARKED. THIS RESULTED IN THE CAR SMASHING THROUGH MY GARAGE WALL, CAUSING LO
Typically appears around 50K miles. Repair cost ~$500
☐
SPEED CONTROL: THE CAR SUDDENLY ACCELERATED TO FULL SPEED WHEN PARKING THE CAR IN A MALL PARKING LOT. I TRIED TO PARK THE CAR, IT DID NOT FIT SO I WENT REVERSE A COUPLE OF FEET AND WHEN I PUT THE CAR IN DRIVE, IT ACCELERATED ON ITS OWN AND THE STEERING WHEEL TURNED ALL THE WAY TO THE LEFT. THE CAR WENT OVER THE TI
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: WHILE I WAS PARKING, MY TESLA MODEL X SUDDENLY ACCELERATED INTO MY OFFICE BUILDING. I AM SURE THAT MY FOOT WAS ON THE BRAKE AT THE TIME.
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)