2019 Subaru LEGACY

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2019 Subaru LEGACY has 142 owner complaints filed with NHTSA — that's 1.8x the segment average of 80. The most common issue is visibility problems (36% of all complaints), specifically: my car is 2 weeks old. i used the defroster on saturday night and on sunday morning there was a crack on my windshield from the bottom center. up and to the passenger's side. i do not hear a stone hit my windshield while driving. subaru said it was a stone and is charging me over $700.00 to replace . ⚠️ 1 fire report filed.

1 fire report 4 crash reports

142

Total Complaints

Recalls Issued

—/5

Safety Stars

1.8x

vs Segment Avg

Known Problems

VISIBILITY

51 complaints

36%

• MY CAR IS 2 WEEKS OLD. I USED THE DEFROSTER ON SATURDAY NIGHT AND ON SUNDAY MORNING THERE WAS A CRACK ON MY WINDSHIELD FROM THE BOTTOM CENTER. UP AND TO THE PASSENGER'S SIDE. I DO NOT HEAR A STONE HIT MY WINDSHIELD WHILE DRIVING. SUBARU SAID IT WAS A STONE AND IS CHARGING ME OVER $700.00 TO REPLACE
• THE VEHICLE IS LESS THAN ONE MONTH OLD AND IT WAS FOUND ONE MORNING WITH AN 8 INCH CRACK IN THE WINDSHIELD. THERE WAS NO IMPACT MADE ON THE WINDSHIELD. THE CRACK IS COMING FROM THE BOTTOM LEFT CORNER AND GOES TOWARDS THE CENTER.
• WINDSHIELD CRACK ON THE PASSENGER SIDE STARTING FROM THE BOTTOM AT THE WIPER HEATER UPWARD AND AT AN ANGLE TOWARD THE MIRROR AREA. PARKED THE VEHICLE IN THE GARAGE, NO CRACK VISIBLE AND THE NEXT MORNING THE CRACK WAS VISIBLE UPON BACKING OUT OF THE GARAGE.

Typical onset: 50K miles Est. repair: $500

“MY CAR IS 2 WEEKS OLD. I USED THE DEFROSTER ON SATURDAY NIGHT AND ON SUNDAY MORNING THERE WAS A CRACK ON MY WINDSHIELD FROM THE BOTTOM CENTER. UP AND TO THE PASSENGER'S SIDE. I DO NOT HEAR A STONE HIT MY WINDSHIELD WHILE DRIVING. SUBARU SAID IT WAS A STONE AND IS CHARGING ME OVER $700.00 TO REPLACE ”

— NHTSA complaint filing

ELECTRICAL

35 complaints

25%

• TL* THE CONTACT OWNS A 2019 SUBARU LEGACY. WHILE DRIVING 30 MPH, THE STEERING WHEEL TURNED ON ITS OWN TO THE LEFT. THE CONTACT MANAGED TO REGAIN CONTROL OF THE STEERING WHEEL WITH NO ISSUE. ON ANOTHER OCCASION, WHILE DRIVING 45 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL MADE A SHARP LEFT TURN AN
• TL* THE CONTACT OWNS A 2019 SUBARU LEGACY. WHEN THE VEHICLE WAS STARTED, THE "CHECK MOTOR ENGINE" AND TWO OTHER UNKNOWN INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO KEARNY MESA SUBARU (858-278-7100, LOCATED AT 4797 CONVOY ST, SAN DIEGO, CA 92111) WHERE THE COMPUTER SYSTEM WAS REPROGRAMMED; HOWEV
• I PURCHASED A BRAND NEW 2019 SUBARU LEGACY 3.6R LIMITED AND 3 MONTHS LATER WITH APPROXIMATELY 900 TOTAL MILES THE BATTERY DIED TWICE WHILE PARKED.

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2019 SUBARU LEGACY. WHILE DRIVING 30 MPH, THE STEERING WHEEL TURNED ON ITS OWN TO THE LEFT. THE CONTACT MANAGED TO REGAIN CONTROL OF THE STEERING WHEEL WITH NO ISSUE. ON ANOTHER OCCASION, WHILE DRIVING 45 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL MADE A SHARP LEFT TURN AN”

— NHTSA complaint filing

OTHER

20 complaints

14%

• DRIVING DOWN THE EXPRESSWAY AT A SPEED LESS THAT 50MPH WHEN MY WINDSHIELD CRACKED UNEXPECTEDLY AND SEEMING FROM NOTHING BEING FLUNG TOWARD THE VEHICLE OR DROPPING FROM THE SKY.
• THE WINDSHIELD HAD A CRACK ON THE LEFT BOTTOM CORNER OF THE DRIVER'S SIDE BUT NO EXPLAINED REASON. THERE WAS NO AUDIBLE SOUND THAT LED TO THE CRACK. I HAD TO PAY $500 TO GET THE WINDSHIELD REPLACED AND THE EYESIGHT CALIBRATED. NOTICED THE CRACKED WINDSHIELD WHEN THE VEHICLE WAS PARKED AT HOME.
• SPONTANEOUS BREAKING OF FRONT WINDSHIELD. I PARKED THE CAR IN THE GARAGE AND THE NEXT MORNING THERE WAS A CRACK IN THE SHAPE OF AN UPPERCASE T APPROXIMATELY 7"X7". NO EXTREME HEAT OR COLD INVOLVED. THERE APPEARS TO BE A PINHEAD SIZE DENT POSSIBLY FROM A ROCK. THE CAR HAS ONLY 14K MILES

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“DRIVING DOWN THE EXPRESSWAY AT A SPEED LESS THAT 50MPH WHEN MY WINDSHIELD CRACKED UNEXPECTEDLY AND SEEMING FROM NOTHING BEING FLUNG TOWARD THE VEHICLE OR DROPPING FROM THE SKY.”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

7 complaints

• I've had this occur two times. Other vehicles pulled out in front of me, and the Eyesight technology applied the brakes very, very hard. There was sufficient room between me and the vehicles that pulled out in front of me, so the very, very hard braking wasn't necessary. I would have just taken m
• Touch screen driver information system has random display and audible warnings. Audio and navigation display cannot be controlled and does random radio channels and map displays. The screen developed bubbles under the front panel that appears to activate the touch sensor for the display. This condit
• Touch screen driver information system has random display and audible warnings. Audio and navigation display cannot be controlled and does random radio channels and map displays. The screen developed bubbles under the front panel that appears to activate the touch sensor for the display. This condit

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“I've had this occur two times. Other vehicles pulled out in front of me, and the Eyesight technology applied the brakes very, very hard. There was sufficient room between me and the vehicles that pulled out in front of me, so the very, very hard braking wasn't necessary. I would have just taken m”

— NHTSA complaint filing

SPEED CONTROL

5 complaints

• ABOUT TWO WEEKS AFTER PURCHASING A 2019 SUBARU LEGACY, I WAS DRIVING ON A HIGHWAY IN HEAVY TRAFFIC WHEN SUDDENLY, FOR NO APPARENT REASON, THE SPEED OF MY VEHICLE WAS NO LONGER UNDER MY CONTROL. I WAS IN A PANIC FOR MY SAFETY AND LIFE! AFTER A FEW SECONDS OF THIS LOSS IN SPEED CONTROL, I EITHER APP
• Vehicle was using the self driving feature of the Subaru Eyesight system. With the system engaged, the vehicle is supposed to accelerate and apply brakes accordingly as to keep a distance from the vehicle in front. Today, that system failed. The vehicle, with the Eyesight system engaged, accelerated
• Vehicle is equipped with Subaru EyeSight Driver Assist which includes reverse automatic braking. Vehicle was reversing towards a parked vehicle on the street and the RAB feature failed to apply the brakes and the vehicle collided with the parked vehicle. I am extremely disappointed that the safety s

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“ABOUT TWO WEEKS AFTER PURCHASING A 2019 SUBARU LEGACY, I WAS DRIVING ON A HIGHWAY IN HEAVY TRAFFIC WHEN SUDDENLY, FOR NO APPARENT REASON, THE SPEED OF MY VEHICLE WAS NO LONGER UNDER MY CONTROL. I WAS IN A PANIC FOR MY SAFETY AND LIFE! AFTER A FEW SECONDS OF THIS LOSS IN SPEED CONTROL, I EITHER APP”

— NHTSA complaint filing

Estimated Repair Costs

VISIBILITY(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

OTHER(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

SPEED CONTROL(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 142 owner complaints for this specific year, here's what to check or ask about:

☐
VISIBILITY: MY CAR IS 2 WEEKS OLD. I USED THE DEFROSTER ON SATURDAY NIGHT AND ON SUNDAY MORNING THERE WAS A CRACK ON MY WINDSHIELD FROM THE BOTTOM CENTER. UP AND TO THE PASSENGER'S SIDE. I DO NOT HEAR A STONE HIT MY WINDSHIELD WHILE DRIVING. SUBARU SAID IT WAS A STONE AND IS CHARGING ME OVER $700.00 TO REPLACE
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: TL* THE CONTACT OWNS A 2019 SUBARU LEGACY. WHILE DRIVING 30 MPH, THE STEERING WHEEL TURNED ON ITS OWN TO THE LEFT. THE CONTACT MANAGED TO REGAIN CONTROL OF THE STEERING WHEEL WITH NO ISSUE. ON ANOTHER OCCASION, WHILE DRIVING 45 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL MADE A SHARP LEFT TURN AN
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: DRIVING DOWN THE EXPRESSWAY AT A SPEED LESS THAT 50MPH WHEN MY WINDSHIELD CRACKED UNEXPECTEDLY AND SEEMING FROM NOTHING BEING FLUNG TOWARD THE VEHICLE OR DROPPING FROM THE SKY.
Typically appears around 50K miles. Repair cost ~$500
☐
DRIVER ASSIST/CAMERAS: I've had this occur two times. Other vehicles pulled out in front of me, and the Eyesight technology applied the brakes very, very hard. There was sufficient room between me and the vehicles that pulled out in front of me, so the very, very hard braking wasn't necessary. I would have just taken m
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)