BestCarRank
Subaru

2020 Subaru LEGACY

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2020 Subaru LEGACY has 143 owner complaints filed with NHTSA — that's 1.0x the segment average of 140. The most common issue is visibility problems (46% of all complaints), specifically: tl* the contact owns a 2020 subaru legacy. the contact stated while driving at approximately 60 mph, there was an abnormal sound emitting from the windshield. the contact became aware fractures to the windshield in three separate places. the vehicle was not taken to be diagnosed nor repaired. a deal. There are 6 recalls issued for this model year. ⚠️ 2 fire reports filed.

2 fire reports 1 crash report 1 injury

143

Total Complaints

6

Recalls Issued

/5

Safety Stars

1.0x

vs Segment Avg

Known Problems(top 5 of 8)

VISIBILITY

66 complaints
46%
  • TL* THE CONTACT OWNS A 2020 SUBARU LEGACY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 60 MPH, THERE WAS AN ABNORMAL SOUND EMITTING FROM THE WINDSHIELD. THE CONTACT BECAME AWARE FRACTURES TO THE WINDSHIELD IN THREE SEPARATE PLACES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEAL
  • MY LEGACY HAS A CRACKED WINDSHIELD FOR NO APPARENT REASON
  • WINDSHIELD HAS CRACKED ON BOTH SIDES INWARD WHEN STATIONARY. THERE DOESN'T APPEAR TO BE ANY ROCK CHIPS OR HIT MARKS. JUST SPLIT AND CHIPPED ON ITS OWN.
Typical onset: 50K miles Est. repair: $500

TL* THE CONTACT OWNS A 2020 SUBARU LEGACY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 60 MPH, THERE WAS AN ABNORMAL SOUND EMITTING FROM THE WINDSHIELD. THE CONTACT BECAME AWARE FRACTURES TO THE WINDSHIELD IN THREE SEPARATE PLACES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEAL

— NHTSA complaint filing

When Problems Appear on the 2020 Subaru LEGACY

Based on 59 owner complaints that included an odometer reading. Median mileage at time of complaint: 6K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage
0-30K
57
30-60K
1
60-100K
1
100-150K
0
150-200K
0
200K+
0

VISIBILITY

In line with typicalmedian 6K mi · 40 reports
0-30K
40
30-60K
0
60-100K
0
100-150K
0
150-200K
0
200K+
0

OTHER

In line with typicalmedian 2K mi · 6 reports
0-30K
6
30-60K
0
60-100K
0
100-150K
0
150-200K
0
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (6)

BACK OVER PREVENTION:DISPLAY FUNCTION10/12/2020

Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.

Fix: Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.

Fuel Cost Calculator for 2020 Subaru LEGACY

Live EIA prices
Per year
$1,656
Per month
$138
Per mile
13.8¢
MPG
29
City driving (worst-case MPG)
$2,001/yr
Highway driving (best-case MPG)
$1,372/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2020 Subaru LEGACY

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,607
Full coverage / month
$134
Liability only / year
$611
vs US avg
-4%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-midsize)0.96x
× theft risk1.00x
× safety rating1.00x
× vehicle age1.00x
= Full coverage estimate$1607

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Subaru LEGACY Service Intervals

Oil change
6K mi / 6 mo
Tire rotation
6K mi
Brake fluid
30 months
Transmission fluid
30K mi
Engine coolant
138K mi
Spark plugs
60K mi
Cabin air filter
15K mi
Engine air filter
30K mi
Differential (AWD/4WD)
30K mi

Boxer engines have specific oil consumption patterns — check oil monthly. CVT service every 30K is critical; skipping shortens life dramatically. AWD requires matched tire wear.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Subaru New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
3 yr / 36K mi

These are the terms for a new Subaru. If you're buying a used 2020 LEGACY, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Subaru dealer for VIN-specific remaining warranty.

Estimated Repair Costs

VISIBILITY(~50K mi)
$500
OTHER(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
DRIVER ASSIST/CAMERAS(~50K mi)
$500
TRANSMISSION(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 143 owner complaints for this specific year, here's what to check or ask about:

  • VISIBILITY: TL* THE CONTACT OWNS A 2020 SUBARU LEGACY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 60 MPH, THERE WAS AN ABNORMAL SOUND EMITTING FROM THE WINDSHIELD. THE CONTACT BECAME AWARE FRACTURES TO THE WINDSHIELD IN THREE SEPARATE PLACES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEAL

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: MY LEGACY WAS 4 MONTHS OLD, WHEN A SPONTANEOUS CRACK APPEARED IN THE WINDSHIELD. THE CRACK IS THINNER THAN A HUMAN HAIR. IT'S NOT ROUND LIKE, THE COMMON ROCK CHIP. JUST A VERY, VERY FINE CRACK.*DT CONSUMER STATED CRACK ON THE WINDSHIELD IS 8 INCHES LONGER NOW.*JB

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: RADIO AND CONTROL UNIT RANDOMLY RESTARTS AND FREEZES, AFFECTING THE RADIO FROM WORKING, THE VEHICLE CONTROL AND DRIVING ASSISTANCE OPTIONS, AND THE TWO USB PORTS WHICH ARE THE ONLY POWER SOURCES IN THE VEHICLE FROM WORKING CORRECTLY. I HAVE NO AUDIO AND CANNOT RESET THE RADIO AND CANNOT CHANGE VEHIC

    Typically appears around 50K miles. Repair cost ~$500

  • DRIVER ASSIST/CAMERAS: CRACK APPEARED IN FRONT WINDSHIELD ON PASSENGER SIDE AT APPROXIMATELY MID-HEIGHT ON THE WINDSHIELD. NO SIGN OF IMPACT FROM FOREIGN OBJECT AND VEHICLE HAD NOT BEEN DRIVEN FOR 2 DAYS BEFORE THE CRACK WAS NOTICED. CRACK ORIGINATED FROM THE VERY EDGE OF THE SEAL AND SPREAD OVER THE NEXT COUPLE WEEKS.

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 6 recalls have been completed — free at any Subaru dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
143
Recalls
6
Fire reports
2
Crash reports
1
Injury reports
1
Segment avg
140

Check a Specific VIN

See recalls for YOUR 2020 Subaru LEGACY