
2020 Subaru LEGACY
Problems, Recalls & Reliability Report
Quick Summary
The 2020 Subaru LEGACY has 143 owner complaints filed with NHTSA — that's 1.0x the segment average of 140. The most common issue is visibility problems (46% of all complaints), specifically: tl* the contact owns a 2020 subaru legacy. the contact stated while driving at approximately 60 mph, there was an abnormal sound emitting from the windshield. the contact became aware fractures to the windshield in three separate places. the vehicle was not taken to be diagnosed nor repaired. a deal. There are 6 recalls issued for this model year. ⚠️ 2 fire reports filed.
143
Total Complaints
6
Recalls Issued
—/5
Safety Stars
1.0x
vs Segment Avg
Known Problems(top 5 of 8)
VISIBILITY
66 complaints- • TL* THE CONTACT OWNS A 2020 SUBARU LEGACY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 60 MPH, THERE WAS AN ABNORMAL SOUND EMITTING FROM THE WINDSHIELD. THE CONTACT BECAME AWARE FRACTURES TO THE WINDSHIELD IN THREE SEPARATE PLACES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEAL
- • MY LEGACY HAS A CRACKED WINDSHIELD FOR NO APPARENT REASON
- • WINDSHIELD HAS CRACKED ON BOTH SIDES INWARD WHEN STATIONARY. THERE DOESN'T APPEAR TO BE ANY ROCK CHIPS OR HIT MARKS. JUST SPLIT AND CHIPPED ON ITS OWN.
“TL* THE CONTACT OWNS A 2020 SUBARU LEGACY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 60 MPH, THERE WAS AN ABNORMAL SOUND EMITTING FROM THE WINDSHIELD. THE CONTACT BECAME AWARE FRACTURES TO THE WINDSHIELD IN THREE SEPARATE PLACES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEAL”
— NHTSA complaint filing
When Problems Appear on the 2020 Subaru LEGACY
Based on 59 owner complaints that included an odometer reading. Median mileage at time of complaint: 6K miles. Most complaints cluster in the 0-30K miles range.
VISIBILITY
OTHER
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Recalls (6)
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
Fix: Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
Fuel Cost Calculator for 2020 Subaru LEGACY
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2020 Subaru LEGACY
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Subaru LEGACY Service Intervals
Boxer engines have specific oil consumption patterns — check oil monthly. CVT service every 30K is critical; skipping shortens life dramatically. AWD requires matched tire wear.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Subaru New-Vehicle Warranty Coverage
These are the terms for a new Subaru. If you're buying a used 2020 LEGACY, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Subaru dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 143 owner complaints for this specific year, here's what to check or ask about:
- ☐VISIBILITY: TL* THE CONTACT OWNS A 2020 SUBARU LEGACY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 60 MPH, THERE WAS AN ABNORMAL SOUND EMITTING FROM THE WINDSHIELD. THE CONTACT BECAME AWARE FRACTURES TO THE WINDSHIELD IN THREE SEPARATE PLACES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEAL
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: MY LEGACY WAS 4 MONTHS OLD, WHEN A SPONTANEOUS CRACK APPEARED IN THE WINDSHIELD. THE CRACK IS THINNER THAN A HUMAN HAIR. IT'S NOT ROUND LIKE, THE COMMON ROCK CHIP. JUST A VERY, VERY FINE CRACK.*DT CONSUMER STATED CRACK ON THE WINDSHIELD IS 8 INCHES LONGER NOW.*JB
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: RADIO AND CONTROL UNIT RANDOMLY RESTARTS AND FREEZES, AFFECTING THE RADIO FROM WORKING, THE VEHICLE CONTROL AND DRIVING ASSISTANCE OPTIONS, AND THE TWO USB PORTS WHICH ARE THE ONLY POWER SOURCES IN THE VEHICLE FROM WORKING CORRECTLY. I HAVE NO AUDIO AND CANNOT RESET THE RADIO AND CANNOT CHANGE VEHIC
Typically appears around 50K miles. Repair cost ~$500
- ☐DRIVER ASSIST/CAMERAS: CRACK APPEARED IN FRONT WINDSHIELD ON PASSENGER SIDE AT APPROXIMATELY MID-HEIGHT ON THE WINDSHIELD. NO SIGN OF IMPACT FROM FOREIGN OBJECT AND VEHICLE HAD NOT BEEN DRIVEN FOR 2 DAYS BEFORE THE CRACK WAS NOTICED. CRACK ORIGINATED FROM THE VERY EDGE OF THE SEAL AND SPREAD OVER THE NEXT COUPLE WEEKS.
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 6 recalls have been completed — free at any Subaru dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Subaru LEGACY — Year Comparison
How does 2020 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 143
- Recalls
- 6
- Fire reports
- 2
- Crash reports
- 1
- Injury reports
- 1
- Segment avg
- 140
Check a Specific VIN
See recalls for YOUR 2020 Subaru LEGACY