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Smart

2016 Smart FORTWO

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2016 Smart FORTWO has 39 owner complaints filed with NHTSA — that's 2.8x the segment average of 14. The most common issue is engine problems (23% of all complaints), specifically: on steep uphills and when you have come to a stop because of a red light or a stop sign, the engine seems to be too weak to push the transmission forward and actually the car my roll back and brakes go in a lock mode which creates a big safety issue.. There is 1 recall issued for this model year. ⚠️ 3 fire reports filed.

3 fire reports 9 crash reports 17 injuries

39

Total Complaints

1

Recalls Issued

/5

Safety Stars

2.8x

vs Segment Avg

Known Problems(top 5 of 8)

ENGINE

9 complaints
23%
  • ON STEEP UPHILLS AND WHEN YOU HAVE COME TO A STOP BECAUSE OF A RED LIGHT OR A STOP SIGN, THE ENGINE SEEMS TO BE TOO WEAK TO PUSH THE TRANSMISSION FORWARD AND ACTUALLY THE CAR MY ROLL BACK AND BRAKES GO IN A LOCK MODE WHICH CREATES A BIG SAFETY ISSUE.
  • TL* THE CONTACT OWNS A 2016 SMART FORTWO. AFTER STOPPING THE VEHICLE, THE CONTACT NOTICED AN ABNORMAL ODOR AND OBSERVED SMOKE COMING FROM THE ENGINE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EXHAUST PIPES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED.
  • TYSINGER REPLACED THE FUEL TANK ON 08/30/2018. THE CAR HAS HAD PROBLEMS WITH THE FUEL TANK SINCE I PURCHASED THE CAR. THE CAR HAS BEEN MAKING A LOUD BANG AND THEN THERE IS A STRONG SMELL OF SMOKE AFTERWARDS. THIS HAS HAPPENED AT LEAST 45 TIMES SINCE I PURCHASED THE CAR, I THOUGHT THE PROBLEM WOULD G
Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 1 crashes

ON STEEP UPHILLS AND WHEN YOU HAVE COME TO A STOP BECAUSE OF A RED LIGHT OR A STOP SIGN, THE ENGINE SEEMS TO BE TOO WEAK TO PUSH THE TRANSMISSION FORWARD AND ACTUALLY THE CAR MY ROLL BACK AND BRAKES GO IN A LOCK MODE WHICH CREATES A BIG SAFETY ISSUE.

— NHTSA complaint filing

When Problems Appear on the 2016 Smart FORTWO

Based on 22 owner complaints that included an odometer reading. Median mileage at time of complaint: 4K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage
0-30K
17
30-60K
5
60-100K
0
100-150K
0
150-200K
0
200K+
0

ENGINE

In line with typicalmedian 4K mi · 5 reports
0-30K
3
30-60K
2
60-100K
0
100-150K
0
150-200K
0
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (1)

PARKING BRAKE16/07/2017

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 smart fortwo vehicles. In these vehicles, the lock nut that secures the parking brake cable to the parking brake lever may loosen over time, resulting in increased parking brake lever travel before the parking brake engages.

Risk: As the parking brake lever travel increases, the holding force may decrease to a point where the vehicle is no longer safely secured in all parking situations, allowing the vehicle to unexpectedly move when parked on a slope, increasing the risk of a crash.

Fix: MBUSA will notify owners, and dealers will replace the parking brake cable lock nut, free of charge. The recall began September 20, 2017. Owners may contact smart customer service at 1-877-496-3691.

Fuel Cost Calculator for 2016 Smart FORTWO

Live EIA prices
Per year
$1,372
Per month
$114
Per mile
11.4¢
MPG
35
City driving (worst-case MPG)
$1,549/yr
Highway driving (best-case MPG)
$1,231/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2016 Smart FORTWO

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,478
Full coverage / month
$123
Liability only / year
$611
vs US avg
-12%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-midsize)0.96x
× theft risk1.00x
× safety rating1.00x
× vehicle age0.92x
= Full coverage estimate$1478

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Estimated Repair Costs

ENGINE(~50K mi)
$500
FUEL SYSTEM(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
BRAKES(~50K mi)
$500
OTHER(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 39 owner complaints for this specific year, here's what to check or ask about:

  • ENGINE: ON STEEP UPHILLS AND WHEN YOU HAVE COME TO A STOP BECAUSE OF A RED LIGHT OR A STOP SIGN, THE ENGINE SEEMS TO BE TOO WEAK TO PUSH THE TRANSMISSION FORWARD AND ACTUALLY THE CAR MY ROLL BACK AND BRAKES GO IN A LOCK MODE WHICH CREATES A BIG SAFETY ISSUE.

    Typically appears around 50K miles. Repair cost ~$500

  • FUEL SYSTEM: MY NEW CAR AND MANY OTHERS HAVE GAS GAUGES THAT DO NOT WORK PROPERLY AT ALL! YOU DON'T KNOW HOW MUCH GAS IS IN YOUR TANK AT ALL. HTTP://WWW.SMARTCAROFAMERICA.COM/FORUMS/F208/2016-GAS-GAUGE-ISSUE-107826/

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: TYSINGER REPLACED THE FUEL TANK ON 08/30/2018. THE CAR HAS HAD PROBLEMS WITH THE FUEL TANK SINCE I PURCHASED THE CAR. THE CAR HAS BEEN MAKING A LOUD BANG AND THEN THERE IS A STRONG SMELL OF SMOKE AFTERWARDS. THIS HAS HAPPENED AT LEAST 45 TIMES SINCE I PURCHASED THE CAR, I THOUGHT THE PROBLEM WOULD G

    Typically appears around 50K miles. Repair cost ~$500

  • BRAKES: ON STEEP UPHILLS AND WHEN YOU HAVE COME TO A STOP BECAUSE OF A RED LIGHT OR A STOP SIGN, THE ENGINE SEEMS TO BE TOO WEAK TO PUSH THE TRANSMISSION FORWARD AND ACTUALLY THE CAR MY ROLL BACK AND BRAKES GO IN A LOCK MODE WHICH CREATES A BIG SAFETY ISSUE.

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 1 recall have been completed — free at any Smart dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
39
Recalls
1
Fire reports
3
Crash reports
9
Injury reports
17
Segment avg
14

Check a Specific VIN

See recalls for YOUR 2016 Smart FORTWO