
2011 Smart FORTWO
Problems, Recalls & Reliability Report
Quick Summary
The 2011 Smart FORTWO has 23 owner complaints filed with NHTSA — that's 1.6x the segment average of 14. The most common issue is engine problems (22% of all complaints), specifically: this car is just over a year old, only 24,928 miles on it. it will not come out of park. i called the smart dealership of buckhead, ga and they told me to try to "re-train" it by turning it on part way 3 times with my foot on the brake and then it would shift. nope. i called them back up and they sa. ⚠️ 1 fire report filed.
23
Total Complaints
0
Recalls Issued
—/5
Safety Stars
1.6x
vs Segment Avg
Known Problems(top 5 of 8)
ENGINE
5 complaints- • THIS CAR IS JUST OVER A YEAR OLD, ONLY 24,928 MILES ON IT. IT WILL NOT COME OUT OF PARK. I CALLED THE SMART DEALERSHIP OF BUCKHEAD, GA AND THEY TOLD ME TO TRY TO "RE-TRAIN" IT BY TURNING IT ON PART WAY 3 TIMES WITH MY FOOT ON THE BRAKE AND THEN IT WOULD SHIFT. NOPE. I CALLED THEM BACK UP AND THEY SA
- • TL* THE CONTACT OWNS A 2011 SMART FORTWO. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED, THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE FAILURE WAS LOCATED AT CYLINDER THREE. THE CONTACT ALSO STATED THAT WHILE THE BRAKE PEDAL WAS DEPRESSED, IT MADE A SQUEAKING N
- • ENGINE CHECK LIGHT CAME ON. NO APPARENT REASON. CAR DROVE OK BROUGHT TO MB DEALER. THEY RUN DIAGNOSTIC. NOTED THAT CYLINDER 3 MISFIRED AT SOME POINT, BUT EVERYTHING IS FINE NOW. CAR WAS IN WARRANTY THEN. AFTER SEVERAL MONTHS CHECK ENGINE LIGHT CAME ON AGAIN. CAR WAS RIDING ROUGH TEMPORARILY. T
“THIS CAR IS JUST OVER A YEAR OLD, ONLY 24,928 MILES ON IT. IT WILL NOT COME OUT OF PARK. I CALLED THE SMART DEALERSHIP OF BUCKHEAD, GA AND THEY TOLD ME TO TRY TO "RE-TRAIN" IT BY TURNING IT ON PART WAY 3 TIMES WITH MY FOOT ON THE BRAKE AND THEN IT WOULD SHIFT. NOPE. I CALLED THEM BACK UP AND THEY SA”
— NHTSA complaint filing
When Problems Appear on the 2011 Smart FORTWO
Based on 21 owner complaints that included an odometer reading. Median mileage at time of complaint: 27K miles. Most complaints cluster in the 0-30K miles range.
ENGINE
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Fuel Cost Calculator for 2011 Smart FORTWO
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2011 Smart FORTWO
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 23 owner complaints for this specific year, here's what to check or ask about:
- ☐ENGINE: THIS CAR IS JUST OVER A YEAR OLD, ONLY 24,928 MILES ON IT. IT WILL NOT COME OUT OF PARK. I CALLED THE SMART DEALERSHIP OF BUCKHEAD, GA AND THEY TOLD ME TO TRY TO "RE-TRAIN" IT BY TURNING IT ON PART WAY 3 TIMES WITH MY FOOT ON THE BRAKE AND THEN IT WOULD SHIFT. NOPE. I CALLED THEM BACK UP AND THEY SA
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: THIS CAR IS JUST OVER A YEAR OLD, ONLY 24,928 MILES ON IT. IT WILL NOT COME OUT OF PARK. I CALLED THE SMART DEALERSHIP OF BUCKHEAD, GA AND THEY TOLD ME TO TRY TO "RE-TRAIN" IT BY TURNING IT ON PART WAY 3 TIMES WITH MY FOOT ON THE BRAKE AND THEN IT WOULD SHIFT. NOPE. I CALLED THEM BACK UP AND THEY SA
Typically appears around 50K miles. Repair cost ~$500
- ☐SEATS/RESTRAINTS: MY WIFE WAS DEPARTING WITH THE CAR AND WHEN SHE TRIED TO INSERT THE SEAT BELT BUCKLE AND IT WOULD NOT INSERT. I CALLED THE MERCEDES DEALER AND THEY SAID IT WAS A COMMON FAILURE BUT THEY WANTED TO CHARGE ME FOR THE REPAIR.
Typically appears around 50K miles. Repair cost ~$500
- ☐BRAKES: STOPPED AT A RED LIGHT BEHIND OTHER CAR. VEHICLE ROLLED FORWARD WHILE FOOT WAS ON BRAKE INTO OTHER STOPPED VEHICLE. *TR
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Smart FORTWO — Year Comparison
How does 2011 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 23
- Recalls
- 0
- Fire reports
- 1
- Crash reports
- 2
- Injury reports
- 0
- Segment avg
- 14
Check a Specific VIN
See recalls for YOUR 2011 Smart FORTWO