BestCarRank
Smart

2011 Smart FORTWO

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2011 Smart FORTWO has 23 owner complaints filed with NHTSA — that's 1.6x the segment average of 14. The most common issue is engine problems (22% of all complaints), specifically: this car is just over a year old, only 24,928 miles on it. it will not come out of park. i called the smart dealership of buckhead, ga and they told me to try to "re-train" it by turning it on part way 3 times with my foot on the brake and then it would shift. nope. i called them back up and they sa. ⚠️ 1 fire report filed.

1 fire report 2 crash reports

23

Total Complaints

0

Recalls Issued

/5

Safety Stars

1.6x

vs Segment Avg

Known Problems(top 5 of 8)

ENGINE

5 complaints
22%
  • THIS CAR IS JUST OVER A YEAR OLD, ONLY 24,928 MILES ON IT. IT WILL NOT COME OUT OF PARK. I CALLED THE SMART DEALERSHIP OF BUCKHEAD, GA AND THEY TOLD ME TO TRY TO "RE-TRAIN" IT BY TURNING IT ON PART WAY 3 TIMES WITH MY FOOT ON THE BRAKE AND THEN IT WOULD SHIFT. NOPE. I CALLED THEM BACK UP AND THEY SA
  • TL* THE CONTACT OWNS A 2011 SMART FORTWO. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED, THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE FAILURE WAS LOCATED AT CYLINDER THREE. THE CONTACT ALSO STATED THAT WHILE THE BRAKE PEDAL WAS DEPRESSED, IT MADE A SQUEAKING N
  • ENGINE CHECK LIGHT CAME ON. NO APPARENT REASON. CAR DROVE OK BROUGHT TO MB DEALER. THEY RUN DIAGNOSTIC. NOTED THAT CYLINDER 3 MISFIRED AT SOME POINT, BUT EVERYTHING IS FINE NOW. CAR WAS IN WARRANTY THEN. AFTER SEVERAL MONTHS CHECK ENGINE LIGHT CAME ON AGAIN. CAR WAS RIDING ROUGH TEMPORARILY. T
Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

THIS CAR IS JUST OVER A YEAR OLD, ONLY 24,928 MILES ON IT. IT WILL NOT COME OUT OF PARK. I CALLED THE SMART DEALERSHIP OF BUCKHEAD, GA AND THEY TOLD ME TO TRY TO "RE-TRAIN" IT BY TURNING IT ON PART WAY 3 TIMES WITH MY FOOT ON THE BRAKE AND THEN IT WOULD SHIFT. NOPE. I CALLED THEM BACK UP AND THEY SA

— NHTSA complaint filing

When Problems Appear on the 2011 Smart FORTWO

Based on 21 owner complaints that included an odometer reading. Median mileage at time of complaint: 27K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage
0-30K
12
30-60K
6
60-100K
3
100-150K
0
150-200K
0
200K+
0

ENGINE

In line with typicalmedian 27K mi · 5 reports
0-30K
3
30-60K
2
60-100K
0
100-150K
0
150-200K
0
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Fuel Cost Calculator for 2011 Smart FORTWO

Live EIA prices
Per year
$1,334
Per month
$111
Per mile
11.1¢
MPG
36
City driving (worst-case MPG)
$1,455/yr
Highway driving (best-case MPG)
$1,231/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2011 Smart FORTWO

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,366
Full coverage / month
$114
Liability only / year
$611
vs US avg
-18%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-midsize)0.96x
× theft risk1.00x
× safety rating1.00x
× vehicle age0.85x
= Full coverage estimate$1366

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Estimated Repair Costs

ENGINE(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
SEATS/RESTRAINTS(~50K mi)
$500
BRAKES(~50K mi)
$500
TRANSMISSION(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 23 owner complaints for this specific year, here's what to check or ask about:

  • ENGINE: THIS CAR IS JUST OVER A YEAR OLD, ONLY 24,928 MILES ON IT. IT WILL NOT COME OUT OF PARK. I CALLED THE SMART DEALERSHIP OF BUCKHEAD, GA AND THEY TOLD ME TO TRY TO "RE-TRAIN" IT BY TURNING IT ON PART WAY 3 TIMES WITH MY FOOT ON THE BRAKE AND THEN IT WOULD SHIFT. NOPE. I CALLED THEM BACK UP AND THEY SA

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: THIS CAR IS JUST OVER A YEAR OLD, ONLY 24,928 MILES ON IT. IT WILL NOT COME OUT OF PARK. I CALLED THE SMART DEALERSHIP OF BUCKHEAD, GA AND THEY TOLD ME TO TRY TO "RE-TRAIN" IT BY TURNING IT ON PART WAY 3 TIMES WITH MY FOOT ON THE BRAKE AND THEN IT WOULD SHIFT. NOPE. I CALLED THEM BACK UP AND THEY SA

    Typically appears around 50K miles. Repair cost ~$500

  • SEATS/RESTRAINTS: MY WIFE WAS DEPARTING WITH THE CAR AND WHEN SHE TRIED TO INSERT THE SEAT BELT BUCKLE AND IT WOULD NOT INSERT. I CALLED THE MERCEDES DEALER AND THEY SAID IT WAS A COMMON FAILURE BUT THEY WANTED TO CHARGE ME FOR THE REPAIR.

    Typically appears around 50K miles. Repair cost ~$500

  • BRAKES: STOPPED AT A RED LIGHT BEHIND OTHER CAR. VEHICLE ROLLED FORWARD WHILE FOOT WAS ON BRAKE INTO OTHER STOPPED VEHICLE. *TR

    Typically appears around 50K miles. Repair cost ~$500

  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
23
Recalls
0
Fire reports
1
Crash reports
2
Injury reports
0
Segment avg
14

Check a Specific VIN

See recalls for YOUR 2011 Smart FORTWO