BestCarRank
Ram

2021 Ram 2500

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2021 Ram 2500 has 154 owner complaints filed with NHTSA — that's 0.6x the segment average of 273. The most common issue is electrical problems (23% of all complaints), specifically: at a stop light after 10 min of normal driving on country and city roads my truck started smoking from front passenger wheel well. smoke intensified and quickly turned black. immediately pulled over and found flames burning through front passenger wheel liner and from around passenger side battery a. There are 8 recalls issued for this model year. ⚠️ 14 fire reports filed.

14 fire reports 4 crash reports 1 injury

154

Total Complaints

8

Recalls Issued

/5

Safety Stars

0.6x

vs Segment Avg

Known Problems(top 5 of 8)

ELECTRICAL

35 complaints
23%
  • At a stop light after 10 min of normal driving on country and city roads my truck started smoking from front passenger wheel well. Smoke intensified and quickly turned black. Immediately pulled over and found flames burning through front passenger wheel liner and from around passenger side battery a
  • The contact owned a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V798000 (Electrical System). The contact stated that while attempting to start the vehicle with a fob key from inside his residence, he did not hear the engine start. The contact looked outside when he n
  • My vehicle has a 12" screen in the dash. While Operating the Vehicle, weather notifications keep popping up. I've looked for ways to disable this "feature", even gone as far as cancelling the Sirius connected feature(by calling Sirius).These Pop-ups still persist and are distracting me from paying a
Typical onset: 50K miles Est. repair: $500🔥 5 fire reports

At a stop light after 10 min of normal driving on country and city roads my truck started smoking from front passenger wheel well. Smoke intensified and quickly turned black. Immediately pulled over and found flames burning through front passenger wheel liner and from around passenger side battery a

— NHTSA complaint filing

When Problems Appear on the 2021 Ram 2500

Based on 21 owner complaints that included an odometer reading. Median mileage at time of complaint: 30K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage
0-30K
9
30-60K
9
60-100K
3
100-150K
0
150-200K
0
200K+
0

ENGINE

Later than typicalmedian 42K mi · 5 reports
0-30K
1
30-60K
4
60-100K
0
100-150K
0
150-200K
0
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (8)

ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS14/10/2021

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.

Risk: A vehicle fire increases the risk of injury.

Fix: Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. This recall has been superseded by 23V060.

Estimated Insurance Cost for 2021 Ram 2500

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,687
Full coverage / month
$141
Liability only / year
$611
vs US avg
+1%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-midsize)0.96x
× theft risk1.00x
× safety rating1.00x
× vehicle age1.05x
= Full coverage estimate$1687

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Ram 2500 Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
36 months
Transmission fluid
60K mi
Engine coolant
100K mi
Spark plugs
100K mi
Cabin air filter
24K mi
Engine air filter
30K mi
Differential (AWD/4WD)
30K mi

5.7L HEMI: 8,000 mile oil intervals; EcoDiesel: shorter intervals for DEF and fuel filter. Towing usage requires severe service intervals.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Ram New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
5 yr / 60K mi

These are the terms for a new Ram. If you're buying a used 2021 2500, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ram dealer for VIN-specific remaining warranty.

Estimated Repair Costs

ELECTRICAL(~50K mi)
$500
ENGINE(~50K mi)
$500
TRANSMISSION(~50K mi)
$500
BODY/STRUCTURE(~50K mi)
$500
FUEL SYSTEM(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 154 owner complaints for this specific year, here's what to check or ask about:

  • ELECTRICAL: At a stop light after 10 min of normal driving on country and city roads my truck started smoking from front passenger wheel well. Smoke intensified and quickly turned black. Immediately pulled over and found flames burning through front passenger wheel liner and from around passenger side battery a

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: At a stop light after 10 min of normal driving on country and city roads my truck started smoking from front passenger wheel well. Smoke intensified and quickly turned black. Immediately pulled over and found flames burning through front passenger wheel liner and from around passenger side battery a

    Typically appears around 50K miles. Repair cost ~$500

  • TRANSMISSION: traveling at slow speeds the motor has abruptly died, loss of steering, acceleration, and brakes were a result. Message came up on dash to shift the truck to park. The parking bake automatically was applied when vehicle slowed to approximately 3 mph leaving the truck stranded in the middle of a int

    Typically appears around 50K miles. Repair cost ~$500

  • BODY/STRUCTURE: Electronic tailgate has unlatched itself and fallen open while driving 5 times now twice now resulting in damage and things falling out of rear of truck onto highway

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 8 recalls have been completed — free at any Ram dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
154
Recalls
8
Fire reports
14
Crash reports
4
Injury reports
1
Segment avg
273

Check a Specific VIN

See recalls for YOUR 2021 Ram 2500