
2021 Ram 2500
Problems, Recalls & Reliability Report
Quick Summary
The 2021 Ram 2500 has 154 owner complaints filed with NHTSA — that's 0.6x the segment average of 273. The most common issue is electrical problems (23% of all complaints), specifically: at a stop light after 10 min of normal driving on country and city roads my truck started smoking from front passenger wheel well. smoke intensified and quickly turned black. immediately pulled over and found flames burning through front passenger wheel liner and from around passenger side battery a. There are 8 recalls issued for this model year. ⚠️ 14 fire reports filed.
154
Total Complaints
8
Recalls Issued
—/5
Safety Stars
0.6x
vs Segment Avg
Known Problems(top 5 of 8)
ELECTRICAL
35 complaints- • At a stop light after 10 min of normal driving on country and city roads my truck started smoking from front passenger wheel well. Smoke intensified and quickly turned black. Immediately pulled over and found flames burning through front passenger wheel liner and from around passenger side battery a
- • The contact owned a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V798000 (Electrical System). The contact stated that while attempting to start the vehicle with a fob key from inside his residence, he did not hear the engine start. The contact looked outside when he n
- • My vehicle has a 12" screen in the dash. While Operating the Vehicle, weather notifications keep popping up. I've looked for ways to disable this "feature", even gone as far as cancelling the Sirius connected feature(by calling Sirius).These Pop-ups still persist and are distracting me from paying a
“At a stop light after 10 min of normal driving on country and city roads my truck started smoking from front passenger wheel well. Smoke intensified and quickly turned black. Immediately pulled over and found flames burning through front passenger wheel liner and from around passenger side battery a”
— NHTSA complaint filing
When Problems Appear on the 2021 Ram 2500
Based on 21 owner complaints that included an odometer reading. Median mileage at time of complaint: 30K miles. Most complaints cluster in the 0-30K miles range.
ENGINE
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Recalls (8)
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. This recall has been superseded by 23V060.
Estimated Insurance Cost for 2021 Ram 2500
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Ram 2500 Service Intervals
5.7L HEMI: 8,000 mile oil intervals; EcoDiesel: shorter intervals for DEF and fuel filter. Towing usage requires severe service intervals.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Ram New-Vehicle Warranty Coverage
These are the terms for a new Ram. If you're buying a used 2021 2500, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ram dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 154 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: At a stop light after 10 min of normal driving on country and city roads my truck started smoking from front passenger wheel well. Smoke intensified and quickly turned black. Immediately pulled over and found flames burning through front passenger wheel liner and from around passenger side battery a
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: At a stop light after 10 min of normal driving on country and city roads my truck started smoking from front passenger wheel well. Smoke intensified and quickly turned black. Immediately pulled over and found flames burning through front passenger wheel liner and from around passenger side battery a
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: traveling at slow speeds the motor has abruptly died, loss of steering, acceleration, and brakes were a result. Message came up on dash to shift the truck to park. The parking bake automatically was applied when vehicle slowed to approximately 3 mph leaving the truck stranded in the middle of a int
Typically appears around 50K miles. Repair cost ~$500
- ☐BODY/STRUCTURE: Electronic tailgate has unlatched itself and fallen open while driving 5 times now twice now resulting in damage and things falling out of rear of truck onto highway
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 8 recalls have been completed — free at any Ram dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Ram 2500 — Year Comparison
How does 2021 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 154
- Recalls
- 8
- Fire reports
- 14
- Crash reports
- 4
- Injury reports
- 1
- Segment avg
- 273
Check a Specific VIN
See recalls for YOUR 2021 Ram 2500