Is the 2020 Ram 2500 reliable?

The 2020 Ram 2500 has 227 complaints filed with NHTSA (0.8x the segment average). Our reliability verdict: above-average. Most common issue: FUEL SYSTEM problems.

What are common problems with the 2020 Ram 2500?

Top problems: FUEL SYSTEM (71 complaints, avg repair $500); ENGINE (32 complaints, avg repair $500); OTHER (22 complaints, avg repair $500). Issues typically appear around 50K miles.

Are there any recalls on the 2020 Ram 2500?

Yes, there are 10 recall(s): VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP, STRUCTURE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS, AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR. Contact any Ram dealer to verify if recalls have been completed on your specific vehicle.

How much does it cost to insure a 2020 Ram 2500?

Estimated US average full-coverage insurance for the 2020 Ram 2500 is approximately $1,607/year (sedan-midsize class). Actual quotes vary heavily by state, driver age, driving record, and credit — see the interactive insurance estimator on this page for state-specific pricing.

2020 Ram 2500

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2020 Ram 2500 has 227 owner complaints filed with NHTSA — that's 0.8x the segment average of 273. The most common issue is fuel system problems (31% of all complaints), specifically: i was hauling a 24' enclosed car trailer from san diego to las vegas. it was loaded with a car that i had just picked up from the painter and was looking forward to getting it back home. as we were going through the victorville area on interstate 15 the engine appeared to have a misfire or stumble. . There are 10 recalls issued for this model year. ⚠️ 5 fire reports filed.

5 fire reports 8 crash reports 3 injuries

227

Total Complaints

Recalls Issued

—/5

Safety Stars

0.8x

vs Segment Avg

Known Problems(top 5 of 8)

FUEL SYSTEM

71 complaints

31%

• I WAS HAULING A 24' ENCLOSED CAR TRAILER FROM SAN DIEGO TO LAS VEGAS. IT WAS LOADED WITH A CAR THAT I HAD JUST PICKED UP FROM THE PAINTER AND WAS LOOKING FORWARD TO GETTING IT BACK HOME. AS WE WERE GOING THROUGH THE VICTORVILLE AREA ON INTERSTATE 15 THE ENGINE APPEARED TO HAVE A MISFIRE OR STUMBLE.
• TRUCK LOST POWER AND DIED WHILE DRIVING ON THE INTERSTATE. TRUCK WOULD NOT CRANK AGAIN AFTER IT LOST POWER. FUEL INJECTOR PUMP EXPLODED SENDING METAL THROUGHOUT THE ENTIRE FUEL SYSTEM.
• WE WERE JUST LEAVING THE DESERT AFTER A WEEKEND TRIP WHEN THERE WAS A WEIRD NOISE FROM THE ENGINE AREA. AS I OPENED THE HOOD AND THE TRUCK DIED AND NEVER STARTED BACK UP. THE TRUCK WAS TOWED TO LOCAL DEALER WHICH IS 350 MILES FROM HOME WERE IT SAT FOR 7 DAYS UNTIL WE COULD MAKE IT BACK OUT THERE. M

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“I WAS HAULING A 24' ENCLOSED CAR TRAILER FROM SAN DIEGO TO LAS VEGAS. IT WAS LOADED WITH A CAR THAT I HAD JUST PICKED UP FROM THE PAINTER AND WAS LOOKING FORWARD TO GETTING IT BACK HOME. AS WE WERE GOING THROUGH THE VICTORVILLE AREA ON INTERSTATE 15 THE ENGINE APPEARED TO HAVE A MISFIRE OR STUMBLE. ”

— NHTSA complaint filing

When Problems Appear on the 2020 Ram 2500

Based on 75 owner complaints that included an odometer reading. Median mileage at time of complaint: 10K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

FUEL SYSTEM

In line with typicalmedian 17K mi · 21 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

ENGINE

In line with typicalmedian 14K mi · 12 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

STEERING

In line with typicalmedian 3K mi · 6 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

TRANSMISSION

In line with typicalmedian 7K mi · 6 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

BRAKES

In line with typicalmedian 24K mi · 5 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

OTHER

In line with typicalmedian 2K mi · 5 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (10)

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES27/01/2022

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.

Risk: Reduced visibility increases the risk of a crash.

Fix: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.

Estimated Insurance Cost for 2020 Ram 2500

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.

Your state (affects local premium average)

Full coverage / year

$1,607

Full coverage / month

$134

Liability only / year

$611

vs US avg

-4%

How this estimate is calculated

US base full-coverage premium$1674

× state (US)1.00x

× vehicle class (sedan-midsize)0.96x

× theft risk1.00x

× safety rating1.00x

× vehicle age1.00x

= Full coverage estimate$1607

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Ram 2500 Service Intervals

Oil change

8K mi / 12 mo

Tire rotation

8K mi

Brake fluid

36 months

Transmission fluid

60K mi

Engine coolant

100K mi

Spark plugs

100K mi

Cabin air filter

24K mi

Engine air filter

30K mi

Differential (AWD/4WD)

30K mi

5.7L HEMI: 8,000 mile oil intervals; EcoDiesel: shorter intervals for DEF and fuel filter. Towing usage requires severe service intervals.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Ram New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)

3 yr / 36K mi

Powertrain

5 yr / 60K mi

Hybrid/EV battery

8 yr / 100K mi

Corrosion (rust perforation)

5 yr / unlimited mi

Roadside assistance

5 yr / 60K mi

These are the terms for a new Ram. If you're buying a used 2020 2500, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ram dealer for VIN-specific remaining warranty.

Estimated Repair Costs

FUEL SYSTEM(~50K mi)

$500

ENGINE(~50K mi)

$500

OTHER(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 227 owner complaints for this specific year, here's what to check or ask about:

☐
FUEL SYSTEM: I WAS HAULING A 24' ENCLOSED CAR TRAILER FROM SAN DIEGO TO LAS VEGAS. IT WAS LOADED WITH A CAR THAT I HAD JUST PICKED UP FROM THE PAINTER AND WAS LOOKING FORWARD TO GETTING IT BACK HOME. AS WE WERE GOING THROUGH THE VICTORVILLE AREA ON INTERSTATE 15 THE ENGINE APPEARED TO HAVE A MISFIRE OR STUMBLE.
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: HAVE A SQUEAK THAT STARTED ABOUT 200 MILES AGO, (HAVE 4900 MILE ON TRUCK). DID SOME RESEARCH AND MANY OTHER PEOPLE HAVE THIS PROBLEM WITH THE 2019-2020 CUMMINS 6.7 MOTOR. IT SEEMS TO BE SOME SORT OF PULLEY OR THE BELT. THE TRUCK IS BRAND NEW WITH ONLY 4900 MILES AND SHOULD NOT HAVE ANY SQUEAK COMING
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: VEHICLE ENGAGES THE FORWARD COLLISION WARNING AND ACTIVE BRAKING AT REDUCED SPEEDS WHEN TURNING INSIDE OF A PARKING GARAGE. NUMEROUS COMPLAINTS ONLINE CONFIRM SIMILAR INSTANCES. I HAD TO MANUALLY TURN OFF THE FORWARD COLLISION ACTIVE BREAKING JUST BECAUSE IT WAS SO SENSITIVE I WAS NOT ABLE TO MOVE A
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: THIS VEHICLE WAS BOUGHT LESS THAN A MONTH AGO. THE FIRST WEEK 3 TIRES SENSORS ARE OUT AND NOT WORKING, THEN YESTERDAY, OCT. 20, 2020 THE ENGINE LIGHT CAME ON AND WON'T GO OUT. WE CALLED THE DEALER AND WERE TOLD THAT IT WASN'T ANY PROBLEM TO KEEP DRIVING THE TRUCK. THEY TOLD US THE SOONEST THEY CO
Typically appears around 50K miles. Repair cost ~$500
☐
RECALLS: Verify all 10 recalls have been completed — free at any Ram dealer
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)