2020 Ram 2500

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2020 Ram 2500 has 227 owner complaints filed with NHTSA — that's 2.8x the segment average of 80. The most common issue is fuel system problems (31% of all complaints), specifically: i was hauling a 24' enclosed car trailer from san diego to las vegas. it was loaded with a car that i had just picked up from the painter and was looking forward to getting it back home. as we were going through the victorville area on interstate 15 the engine appeared to have a misfire or stumble. . ⚠️ 5 fire reports filed.

5 fire reports 8 crash reports 3 injuries

227

Total Complaints

Recalls Issued

—/5

Safety Stars

2.8x

vs Segment Avg

Known Problems

FUEL SYSTEM

71 complaints

31%

• I WAS HAULING A 24' ENCLOSED CAR TRAILER FROM SAN DIEGO TO LAS VEGAS. IT WAS LOADED WITH A CAR THAT I HAD JUST PICKED UP FROM THE PAINTER AND WAS LOOKING FORWARD TO GETTING IT BACK HOME. AS WE WERE GOING THROUGH THE VICTORVILLE AREA ON INTERSTATE 15 THE ENGINE APPEARED TO HAVE A MISFIRE OR STUMBLE.
• TRUCK LOST POWER AND DIED WHILE DRIVING ON THE INTERSTATE. TRUCK WOULD NOT CRANK AGAIN AFTER IT LOST POWER. FUEL INJECTOR PUMP EXPLODED SENDING METAL THROUGHOUT THE ENTIRE FUEL SYSTEM.
• WE WERE JUST LEAVING THE DESERT AFTER A WEEKEND TRIP WHEN THERE WAS A WEIRD NOISE FROM THE ENGINE AREA. AS I OPENED THE HOOD AND THE TRUCK DIED AND NEVER STARTED BACK UP. THE TRUCK WAS TOWED TO LOCAL DEALER WHICH IS 350 MILES FROM HOME WERE IT SAT FOR 7 DAYS UNTIL WE COULD MAKE IT BACK OUT THERE. M

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“I WAS HAULING A 24' ENCLOSED CAR TRAILER FROM SAN DIEGO TO LAS VEGAS. IT WAS LOADED WITH A CAR THAT I HAD JUST PICKED UP FROM THE PAINTER AND WAS LOOKING FORWARD TO GETTING IT BACK HOME. AS WE WERE GOING THROUGH THE VICTORVILLE AREA ON INTERSTATE 15 THE ENGINE APPEARED TO HAVE A MISFIRE OR STUMBLE. ”

— NHTSA complaint filing

ENGINE

32 complaints

14%

• HAVE A SQUEAK THAT STARTED ABOUT 200 MILES AGO, (HAVE 4900 MILE ON TRUCK). DID SOME RESEARCH AND MANY OTHER PEOPLE HAVE THIS PROBLEM WITH THE 2019-2020 CUMMINS 6.7 MOTOR. IT SEEMS TO BE SOME SORT OF PULLEY OR THE BELT. THE TRUCK IS BRAND NEW WITH ONLY 4900 MILES AND SHOULD NOT HAVE ANY SQUEAK COMING
• ON SEPTEMBER 19, 2020, PURCHASED A VEHICLE AND TRADED IN A 2013 CHEV. ON 09/27 WE WERE DRIVING HOME ENGINE LIGHT COMES ON, THE VEHICLE HAS LESS THAN 900 MILES.. ON 09/28 VEHICLE TAKEN TO THE NEAREST DEALERSHIP( NOT PURCHASED FROM) IN WHICH NO ONE WOULD PAY TO HAVE TOWED. IT TOOK A WEEK TO BE TOLD A
• THIS IS THE WORST TRUCK I'VE EVER PURCHASED, A SIMPLE FIX NEEDED TO THE PULLEY TENSIONER AND THE CLUTCH FAN IS NEEDED..BEEN TO DEALER TWICE GOING A 3RD TIME . THE FUEL PUMP CP4 IS A DANGER TO DRIVERS AND PEDESTRIANS AS THESE TRUCKS ARE MEANT FOR PULLING HEAVY LOADS AND MOSTLY ON INTERSTATES WHICH MA

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 1 crashes

“HAVE A SQUEAK THAT STARTED ABOUT 200 MILES AGO, (HAVE 4900 MILE ON TRUCK). DID SOME RESEARCH AND MANY OTHER PEOPLE HAVE THIS PROBLEM WITH THE 2019-2020 CUMMINS 6.7 MOTOR. IT SEEMS TO BE SOME SORT OF PULLEY OR THE BELT. THE TRUCK IS BRAND NEW WITH ONLY 4900 MILES AND SHOULD NOT HAVE ANY SQUEAK COMING”

— NHTSA complaint filing

OTHER

22 complaints

10%

• VEHICLE ENGAGES THE FORWARD COLLISION WARNING AND ACTIVE BRAKING AT REDUCED SPEEDS WHEN TURNING INSIDE OF A PARKING GARAGE. NUMEROUS COMPLAINTS ONLINE CONFIRM SIMILAR INSTANCES. I HAD TO MANUALLY TURN OFF THE FORWARD COLLISION ACTIVE BREAKING JUST BECAUSE IT WAS SO SENSITIVE I WAS NOT ABLE TO MOVE A
• 2020 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO DEFECTIVE GPS NAVIGATION SYSTEM. *LD THE CONSUMER STATED THE GPS WOULD DIRECT THE VEHICLE UNDER OVERPASSES EVEN THOUGH IT SHOULDN'T HAVE AS THE CAMPER IT WAS TOWING WAS TOO LARGE. THE MANUFACTURER WAS CONTACTED AND KNEW OF THE DEFECT, BUT DID NOT
• HAVE A SQUEAK THAT STARTED ABOUT 200 MILES AGO, (HAVE 4900 MILE ON TRUCK). DID SOME RESEARCH AND MANY OTHER PEOPLE HAVE THIS PROBLEM WITH THE 2019-2020 CUMMINS 6.7 MOTOR. IT SEEMS TO BE SOME SORT OF PULLEY OR THE BELT. THE TRUCK IS BRAND NEW WITH ONLY 4900 MILES AND SHOULD NOT HAVE ANY SQUEAK COMING

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“VEHICLE ENGAGES THE FORWARD COLLISION WARNING AND ACTIVE BRAKING AT REDUCED SPEEDS WHEN TURNING INSIDE OF A PARKING GARAGE. NUMEROUS COMPLAINTS ONLINE CONFIRM SIMILAR INSTANCES. I HAD TO MANUALLY TURN OFF THE FORWARD COLLISION ACTIVE BREAKING JUST BECAUSE IT WAS SO SENSITIVE I WAS NOT ABLE TO MOVE A”

— NHTSA complaint filing

ELECTRICAL

20 complaints

• THIS VEHICLE WAS BOUGHT LESS THAN A MONTH AGO. THE FIRST WEEK 3 TIRES SENSORS ARE OUT AND NOT WORKING, THEN YESTERDAY, OCT. 20, 2020 THE ENGINE LIGHT CAME ON AND WON'T GO OUT. WE CALLED THE DEALER AND WERE TOLD THAT IT WASN'T ANY PROBLEM TO KEEP DRIVING THE TRUCK. THEY TOLD US THE SOONEST THEY CO
• RADIO AND DASHBOARD WILL NOT TURN ON WHEN I START THE TRUCK. THEY ARE COMPLETELY BLACK AWFUL SCREECHING NOISE RANDOMLY FROM UNDER THE HOOD
• My driver was driving 25mph when the whole dash and interior lights started flashing and the dash said electric steering was unavailable and 4wd disabled and braking disabled , the truck could not be steered or braked , my driver had to use the emergency brake to stop the truck and gooseneck trailer

Typical onset: 50K miles Est. repair: $500🔥 3 fire reports

“THIS VEHICLE WAS BOUGHT LESS THAN A MONTH AGO. THE FIRST WEEK 3 TIRES SENSORS ARE OUT AND NOT WORKING, THEN YESTERDAY, OCT. 20, 2020 THE ENGINE LIGHT CAME ON AND WON'T GO OUT. WE CALLED THE DEALER AND WERE TOLD THAT IT WASN'T ANY PROBLEM TO KEEP DRIVING THE TRUCK. THEY TOLD US THE SOONEST THEY CO”

— NHTSA complaint filing

TRANSMISSION

20 complaints

• ON SEPTEMBER 19, 2020, PURCHASED A VEHICLE AND TRADED IN A 2013 CHEV. ON 09/27 WE WERE DRIVING HOME ENGINE LIGHT COMES ON, THE VEHICLE HAS LESS THAN 900 MILES.. ON 09/28 VEHICLE TAKEN TO THE NEAREST DEALERSHIP( NOT PURCHASED FROM) IN WHICH NO ONE WOULD PAY TO HAVE TOWED. IT TOOK A WEEK TO BE TOLD A
• THIS IS THE WORST TRUCK I'VE EVER PURCHASED, A SIMPLE FIX NEEDED TO THE PULLEY TENSIONER AND THE CLUTCH FAN IS NEEDED..BEEN TO DEALER TWICE GOING A 3RD TIME . THE FUEL PUMP CP4 IS A DANGER TO DRIVERS AND PEDESTRIANS AS THESE TRUCKS ARE MEANT FOR PULLING HEAVY LOADS AND MOSTLY ON INTERSTATES WHICH MA
• WINDSHIELD BROKE . NOTHING HIT IT. I TURNED THE DEFROST ON AND IT JUST STARTED CRACKING. TRANSMISSION IS SLIPPING DEF PUMP WENT OUT HUB CAPS KEEP FLYING OFF

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 1 crashes

“ON SEPTEMBER 19, 2020, PURCHASED A VEHICLE AND TRADED IN A 2013 CHEV. ON 09/27 WE WERE DRIVING HOME ENGINE LIGHT COMES ON, THE VEHICLE HAS LESS THAN 900 MILES.. ON 09/28 VEHICLE TAKEN TO THE NEAREST DEALERSHIP( NOT PURCHASED FROM) IN WHICH NO ONE WOULD PAY TO HAVE TOWED. IT TOOK A WEEK TO BE TOLD A ”

— NHTSA complaint filing

Estimated Repair Costs

FUEL SYSTEM(~50K mi)

$500

ENGINE(~50K mi)

$500

OTHER(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 227 owner complaints for this specific year, here's what to check or ask about:

☐
FUEL SYSTEM: I WAS HAULING A 24' ENCLOSED CAR TRAILER FROM SAN DIEGO TO LAS VEGAS. IT WAS LOADED WITH A CAR THAT I HAD JUST PICKED UP FROM THE PAINTER AND WAS LOOKING FORWARD TO GETTING IT BACK HOME. AS WE WERE GOING THROUGH THE VICTORVILLE AREA ON INTERSTATE 15 THE ENGINE APPEARED TO HAVE A MISFIRE OR STUMBLE.
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: HAVE A SQUEAK THAT STARTED ABOUT 200 MILES AGO, (HAVE 4900 MILE ON TRUCK). DID SOME RESEARCH AND MANY OTHER PEOPLE HAVE THIS PROBLEM WITH THE 2019-2020 CUMMINS 6.7 MOTOR. IT SEEMS TO BE SOME SORT OF PULLEY OR THE BELT. THE TRUCK IS BRAND NEW WITH ONLY 4900 MILES AND SHOULD NOT HAVE ANY SQUEAK COMING
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: VEHICLE ENGAGES THE FORWARD COLLISION WARNING AND ACTIVE BRAKING AT REDUCED SPEEDS WHEN TURNING INSIDE OF A PARKING GARAGE. NUMEROUS COMPLAINTS ONLINE CONFIRM SIMILAR INSTANCES. I HAD TO MANUALLY TURN OFF THE FORWARD COLLISION ACTIVE BREAKING JUST BECAUSE IT WAS SO SENSITIVE I WAS NOT ABLE TO MOVE A
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: THIS VEHICLE WAS BOUGHT LESS THAN A MONTH AGO. THE FIRST WEEK 3 TIRES SENSORS ARE OUT AND NOT WORKING, THEN YESTERDAY, OCT. 20, 2020 THE ENGINE LIGHT CAME ON AND WON'T GO OUT. WE CALLED THE DEALER AND WERE TOLD THAT IT WASN'T ANY PROBLEM TO KEEP DRIVING THE TRUCK. THEY TOLD US THE SOONEST THEY CO
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)