2017 Porsche CAYENNE

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2017 Porsche CAYENNE has 22 owner complaints filed with NHTSA — that's 0.3x the segment average of 80. The most common issue is other problems (18% of all complaints), specifically: acc/ pas unavailable warning: approximately eight months ago while driving on a city street in sarasota, fl the pas system was activated and abruptly stopped my vehicle without reason. on two separate occasions the "acc/pas is unavailable" warning has appeared on my instrument panel. on the f.

3 crash reports

Total Complaints

Recalls Issued

—/5

Safety Stars

0.3x

vs Segment Avg

Known Problems

OTHER

4 complaints

18%

• ACC/ PAS UNAVAILABLE WARNING: APPROXIMATELY EIGHT MONTHS AGO WHILE DRIVING ON A CITY STREET IN SARASOTA, FL THE PAS SYSTEM WAS ACTIVATED AND ABRUPTLY STOPPED MY VEHICLE WITHOUT REASON. ON TWO SEPARATE OCCASIONS THE "ACC/PAS IS UNAVAILABLE" WARNING HAS APPEARED ON MY INSTRUMENT PANEL. ON THE F
• FRONT PANEL OF PANORAMIC SUN ROOF EXPLODED AND SHATTERED WHILE DRIVING AT APPROXIMATELY 75 MPH ON A HIGHWAY.
• Porsche and VW has a drainage issues with certain model vehicles. The drainage plug is set in the trunk near the battery, main system cpu and amplifier. Water gets drain into the lower compartment of the trunk and causes electrical issues with the vehicle. It's been a design flaw from porsche since

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“ACC/ PAS UNAVAILABLE WARNING: APPROXIMATELY EIGHT MONTHS AGO WHILE DRIVING ON A CITY STREET IN SARASOTA, FL THE PAS SYSTEM WAS ACTIVATED AND ABRUPTLY STOPPED MY VEHICLE WITHOUT REASON. ON TWO SEPARATE OCCASIONS THE "ACC/PAS IS UNAVAILABLE" WARNING HAS APPEARED ON MY INSTRUMENT PANEL. ON THE F”

— NHTSA complaint filing

ELECTRICAL

4 complaints

18%

• Porsche and VW has a drainage issues with certain model vehicles. The drainage plug is set in the trunk near the battery, main system cpu and amplifier. Water gets drain into the lower compartment of the trunk and causes electrical issues with the vehicle. It's been a design flaw from porsche since
• When the weather drops below 0 celsius, the hybrid battery fails with a hybrid battery failure message. The Porsche dealer said this is a known issue and there is no fix. I've been stuck several times in the past 3 years up in the mountains when the temperature drops suddenly and there are no servic
• I am reporting a series of safety-related defects involving the electrical, cooling, and fuel systems of my 2021 Porsche Cayenne E-Hybrid. The vehicle was initially brought to the authorized Porsche dealership due to an electrical system error, and the dealer kept the vehicle for an extended period.

Typical onset: 50K miles Est. repair: $500

“Porsche and VW has a drainage issues with certain model vehicles. The drainage plug is set in the trunk near the battery, main system cpu and amplifier. Water gets drain into the lower compartment of the trunk and causes electrical issues with the vehicle. It's been a design flaw from porsche since ”

— NHTSA complaint filing

FUEL SYSTEM

3 complaints

14%

• OVERNIGHT FUEL PRESSURE LOSS RESULTS IN EXTENDED CRANK CYCLE. DESPITE 6 SERVICE VISITS BETWEEN TWO CHICAGOLAND AREA PORSCHE DEALERSHIPS, THE VEHICLE HAS NOT BEEN SATISFACTORILY REPAIRED. FUEL PRESSURE LOSS WAS CONFIRMED ON MULTIPLE OCCASIONS BY THE SEMERSKY'S PORSCHE EXCHANGE IN HIGHLAND PARK, ILLIN
• I am reporting a series of safety-related defects involving the electrical, cooling, and fuel systems of my 2021 Porsche Cayenne E-Hybrid. The vehicle was initially brought to the authorized Porsche dealership due to an electrical system error, and the dealer kept the vehicle for an extended period.
• Case Number: 1170739 – Additional Evidence Submission I would like to provide an additional document for Case #1170739. The manufacturer (Porsche Cars North America) stated in writing that the vehicle is “safe to drive even with warning indicators illuminated,” but in the same communication offere

Typical onset: 50K miles Est. repair: $500

“OVERNIGHT FUEL PRESSURE LOSS RESULTS IN EXTENDED CRANK CYCLE. DESPITE 6 SERVICE VISITS BETWEEN TWO CHICAGOLAND AREA PORSCHE DEALERSHIPS, THE VEHICLE HAS NOT BEEN SATISFACTORILY REPAIRED. FUEL PRESSURE LOSS WAS CONFIRMED ON MULTIPLE OCCASIONS BY THE SEMERSKY'S PORSCHE EXCHANGE IN HIGHLAND PARK, ILLIN”

— NHTSA complaint filing

LIGHTING

3 complaints

14%

• The headlights aren’t sealed correctly so water has leaked in and caused them to malfunction. Porsche is making me get them repaired at a cost of $4100
• The two headlights have appeared to have condensation due to sealing problem of the headlight. When the light bulbs and beam heat up the air with moisture, it will leave water inside of the headlight cover. This will increase the safety risks when we were driving on the road. There is no warning mes
• During rain events, headlight housings are becoming inundated with moisture (L and R sides). A quick search on multiple forums shows this is a known issue with all Porsche models. During night driving this issue reduces visibility significantly. Yes, this puts my occupants and other drivers at risk.

Typical onset: 50K miles Est. repair: $500

“The headlights aren’t sealed correctly so water has leaked in and caused them to malfunction. Porsche is making me get them repaired at a cost of $4100”

— NHTSA complaint filing

ENGINE

3 complaints

14%

• Oil leaks from timing chain cover due to defective bolt material, bolts loosen and break. This is a widespread known issue with Cayennes and Macans.
• Broken and loosened timing chain cover bolts resulting in leaking oil onto drive components, belts and tires/brakes. This recall was done for the Macan and not the Cayenne. Ours was covered under factory extended warranty. That said, this is criminal. Porsche needs to be investigated, they refuse to
• I am reporting a series of safety-related defects involving the electrical, cooling, and fuel systems of my 2021 Porsche Cayenne E-Hybrid. The vehicle was initially brought to the authorized Porsche dealership due to an electrical system error, and the dealer kept the vehicle for an extended period.

Typical onset: 50K miles Est. repair: $500

“Oil leaks from timing chain cover due to defective bolt material, bolts loosen and break. This is a widespread known issue with Cayennes and Macans.”

— NHTSA complaint filing

Estimated Repair Costs

OTHER(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

LIGHTING(~50K mi)

$500

ENGINE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 22 owner complaints for this specific year, here's what to check or ask about:

☐
OTHER: ACC/ PAS UNAVAILABLE WARNING: APPROXIMATELY EIGHT MONTHS AGO WHILE DRIVING ON A CITY STREET IN SARASOTA, FL THE PAS SYSTEM WAS ACTIVATED AND ABRUPTLY STOPPED MY VEHICLE WITHOUT REASON. ON TWO SEPARATE OCCASIONS THE "ACC/PAS IS UNAVAILABLE" WARNING HAS APPEARED ON MY INSTRUMENT PANEL. ON THE F
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: Porsche and VW has a drainage issues with certain model vehicles. The drainage plug is set in the trunk near the battery, main system cpu and amplifier. Water gets drain into the lower compartment of the trunk and causes electrical issues with the vehicle. It's been a design flaw from porsche since
Typically appears around 50K miles. Repair cost ~$500
☐
FUEL SYSTEM: OVERNIGHT FUEL PRESSURE LOSS RESULTS IN EXTENDED CRANK CYCLE. DESPITE 6 SERVICE VISITS BETWEEN TWO CHICAGOLAND AREA PORSCHE DEALERSHIPS, THE VEHICLE HAS NOT BEEN SATISFACTORILY REPAIRED. FUEL PRESSURE LOSS WAS CONFIRMED ON MULTIPLE OCCASIONS BY THE SEMERSKY'S PORSCHE EXCHANGE IN HIGHLAND PARK, ILLIN
Typically appears around 50K miles. Repair cost ~$500
☐
LIGHTING: The headlights aren’t sealed correctly so water has leaked in and caused them to malfunction. Porsche is making me get them repaired at a cost of $4100
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)