2014 Porsche CAYENNE

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2014 Porsche CAYENNE has 76 owner complaints filed with NHTSA — that's 0.9x the segment average of 80. The most common issue is transmission problems (22% of all complaints), specifically: car rattles and shakes significantly (especially the rear wheels) during acceleration. took the car to dealer informed me that it is the 'transfer box' that has failed and it is a known problem with this car. the issue is so common that porsche does not have parts available and they are on back orde. ⚠️ 3 fire reports filed.

3 fire reports 5 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.9x

vs Segment Avg

Known Problems

TRANSMISSION

17 complaints

22%

• CAR RATTLES AND SHAKES SIGNIFICANTLY (ESPECIALLY THE REAR WHEELS) DURING ACCELERATION. TOOK THE CAR TO DEALER INFORMED ME THAT IT IS THE 'TRANSFER BOX' THAT HAS FAILED AND IT IS A KNOWN PROBLEM WITH THIS CAR. THE ISSUE IS SO COMMON THAT PORSCHE DOES NOT HAVE PARTS AVAILABLE AND THEY ARE ON BACK ORDE
• TL* THE CONTACT OWNS A 2014 PORSCHE CAYENNE. WHILE DRIVING APPROXIMATELY 40 MPH, THE TRANSFER CASE SLIPPED. PORSCHE OF NEW ORLEANS (3700 N CAUSEWAY BOULEVARD, METAIRIE, LOUISIANA 70002, (504) 832-2112) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE TRANSFER CASE WITHIN THE TRANSMISSION NEEDED
• I'M IN A MIDDLE OF THE STREET TO TAKE A LEFT TO ANOTHER STREET IN FT HOOD TX AND THE CAR SOUNDS LIKE SOMETHING ITS LOCK ON THE TRANSFER CASE AND DONT WANNA ACCELERATE

Typical onset: 50K miles Est. repair: $500

“CAR RATTLES AND SHAKES SIGNIFICANTLY (ESPECIALLY THE REAR WHEELS) DURING ACCELERATION. TOOK THE CAR TO DEALER INFORMED ME THAT IT IS THE 'TRANSFER BOX' THAT HAS FAILED AND IT IS A KNOWN PROBLEM WITH THIS CAR. THE ISSUE IS SO COMMON THAT PORSCHE DOES NOT HAVE PARTS AVAILABLE AND THEY ARE ON BACK ORDE”

— NHTSA complaint filing

OTHER

11 complaints

14%

• ON MULTIPLE OCCASIONS WE ARE NOT ABLE TO REMOVE THE ELECTRONIC KEY FROM THE IGNITION WHEN THE TRANSMISSION SELECTOR IS PLACED IN THE PARK POSITION. THIS HAS HAPPENED APPROXIMATELY 20 TIMES IN THE LAST SIX MONTHS ON THE STREET IN PARKING LOTS AND AT HOME. I HAVE VIDEO OF THE FAILURE.
• PORSCHE DIESEL EMISSION COMPLIANT FIX: - PORSCHE WAS REQUIRED TO APPLY EMISSION FIX TO 2014 CAYENNE DIESEL - DIESEL EMISSION SETTLEMENT REQUIREMENT IS THE EMISSION FIX "..WILL NOT RESULT IN ANY NOTICEABLE CHANGES TO THE DRIVING CHARACTERISTICS.." - IN JAN 2018, EMISSION FIX WAS APPLIED TO 2014 C
• The sunroof exploded going down the highway for no reason. It exploded from the inside outward.

Typical onset: 50K miles Est. repair: $500

“ON MULTIPLE OCCASIONS WE ARE NOT ABLE TO REMOVE THE ELECTRONIC KEY FROM THE IGNITION WHEN THE TRANSMISSION SELECTOR IS PLACED IN THE PARK POSITION. THIS HAS HAPPENED APPROXIMATELY 20 TIMES IN THE LAST SIX MONTHS ON THE STREET IN PARKING LOTS AND AT HOME. I HAVE VIDEO OF THE FAILURE.”

— NHTSA complaint filing

AIR BAGS

9 complaints

12%

• Porsche Cayenne dashboard leather shrunk and staples pulled out. Leather is loose on dashboard. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked at it and recommended replacing it. This is a very common issue.
• Dashboard leather shrunk. If the vehicle gets into an accident the airbags might not deploy correctly. Very common issue on the cayenne models.
• Porsche dashboard leather shrunk, shifted position, and staples pulled out. Repair technician said if vehicle was in an accident the airbag might not deploy correctly. Porsche dealer has stated if the dashboard leather material gets in this state, they recommend replacing it. This is a very commo

Typical onset: 50K miles Est. repair: $500

“Porsche Cayenne dashboard leather shrunk and staples pulled out. Leather is loose on dashboard. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked at it and recommended replacing it. This is a very common issue.”

— NHTSA complaint filing

FUEL SYSTEM

7 complaints

• THE CAR WOULD NOT START AFTER MULTIPLE ATTEMPTS. THE SUV NEEDED TO BE TOWED TO THE NEAREST DEALERSHIP. THEY SAID THE FUEL GELLED AND RECOMMENDED THAT "I" HAVE THE FUEL STATION PLACE THE 'CORRECT ADDITIVE' TO THE DIESEL FUEL. MY HUSBAND HAS HAD TWO DIESEL VEHICLES FROM OTHER CAR MANUFACTURERS FOR
• PORSCHE DIESEL EMISSION COMPLIANT FIX: - PORSCHE WAS REQUIRED TO APPLY EMISSION FIX TO 2014 CAYENNE DIESEL - DIESEL EMISSION SETTLEMENT REQUIREMENT IS THE EMISSION FIX "..WILL NOT RESULT IN ANY NOTICEABLE CHANGES TO THE DRIVING CHARACTERISTICS.." - IN JAN 2018, EMISSION FIX WAS APPLIED TO 2014 C
• TL* THE CONTACT OWNS A 2014 PORSCHE CAYENNE. WHILE DRIVING APPROXIMATELY 40 MPH, THE TRANSFER CASE SLIPPED. PORSCHE OF NEW ORLEANS (3700 N CAUSEWAY BOULEVARD, METAIRIE, LOUISIANA 70002, (504) 832-2112) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE TRANSFER CASE WITHIN THE TRANSMISSION NEEDED

Typical onset: 50K miles Est. repair: $500

“THE CAR WOULD NOT START AFTER MULTIPLE ATTEMPTS. THE SUV NEEDED TO BE TOWED TO THE NEAREST DEALERSHIP. THEY SAID THE FUEL GELLED AND RECOMMENDED THAT "I" HAVE THE FUEL STATION PLACE THE 'CORRECT ADDITIVE' TO THE DIESEL FUEL. MY HUSBAND HAS HAD TWO DIESEL VEHICLES FROM OTHER CAR MANUFACTURERS FOR ”

— NHTSA complaint filing

ELECTRICAL

6 complaints

• SAME DAY I BOTH CAR WHEN I REACHED HOME... THE RIGHT SIDE TURN SIGNAL LIGHT FELL OFF AND WAS HANGING FROM THE WIRE. I HAD TO GO BACK TO THE DEALERSHIP TWICE TO FIX THIS PROBLEM BECAUSE THEY DIDN'T HAVE ANYTHING IN STOCK. AFTER 200 MILES ON MY CAR I STARTED TO HEAR A KNOCKING SOUND BETWEEN CONSOLE
• TL* THE CONTACT OWNS A 2014 PORSCHE CAYENNE. THE CONTACT STATED THAT THERE WAS A SEPARATION BETWEEN THE BUMPER AND HEADLIGHTS. AS A RESULT, WATER ENTERED THE HEADLIGHT ASSEMBLIES AND CAUSED ELECTRICAL FAILURES. THE CONTACT STATED THAT THE HEADLAMP BULBS NEEDED TO BE REPLACED ON SEVERAL OCCASIONS. TH
• WHILE DRIVING ON THE CITY STREET FOR ABOUT 10 MINUTES WHEN A MESSAGE "FAULT-FUEL GAUGE" POPPED UP ON MY INSTRUMENT CLUSTER. TRIED TO FILL THE TANK AT THE GAS STATION BUT THEN THE TANK WAS FULL HOWEVER THE FUEL GAUGE INCORRECTLY INDICATING THE TANK IS ONLY 1/2 FULL.MESSAGE WOULD INTERMITTENTLY COME O

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“SAME DAY I BOTH CAR WHEN I REACHED HOME... THE RIGHT SIDE TURN SIGNAL LIGHT FELL OFF AND WAS HANGING FROM THE WIRE. I HAD TO GO BACK TO THE DEALERSHIP TWICE TO FIX THIS PROBLEM BECAUSE THEY DIDN'T HAVE ANYTHING IN STOCK. AFTER 200 MILES ON MY CAR I STARTED TO HEAR A KNOCKING SOUND BETWEEN CONSOLE ”

— NHTSA complaint filing

Estimated Repair Costs

TRANSMISSION(~50K mi)

$500

OTHER(~50K mi)

$500

AIR BAGS(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 76 owner complaints for this specific year, here's what to check or ask about:

☐
TRANSMISSION: CAR RATTLES AND SHAKES SIGNIFICANTLY (ESPECIALLY THE REAR WHEELS) DURING ACCELERATION. TOOK THE CAR TO DEALER INFORMED ME THAT IT IS THE 'TRANSFER BOX' THAT HAS FAILED AND IT IS A KNOWN PROBLEM WITH THIS CAR. THE ISSUE IS SO COMMON THAT PORSCHE DOES NOT HAVE PARTS AVAILABLE AND THEY ARE ON BACK ORDE
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: ON MULTIPLE OCCASIONS WE ARE NOT ABLE TO REMOVE THE ELECTRONIC KEY FROM THE IGNITION WHEN THE TRANSMISSION SELECTOR IS PLACED IN THE PARK POSITION. THIS HAS HAPPENED APPROXIMATELY 20 TIMES IN THE LAST SIX MONTHS ON THE STREET IN PARKING LOTS AND AT HOME. I HAVE VIDEO OF THE FAILURE.
Typically appears around 50K miles. Repair cost ~$500
☐
AIR BAGS: Porsche Cayenne dashboard leather shrunk and staples pulled out. Leather is loose on dashboard. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked at it and recommended replacing it. This is a very common issue.
Typically appears around 50K miles. Repair cost ~$500
☐
FUEL SYSTEM: THE CAR WOULD NOT START AFTER MULTIPLE ATTEMPTS. THE SUV NEEDED TO BE TOWED TO THE NEAREST DEALERSHIP. THEY SAID THE FUEL GELLED AND RECOMMENDED THAT "I" HAVE THE FUEL STATION PLACE THE 'CORRECT ADDITIVE' TO THE DIESEL FUEL. MY HUSBAND HAS HAD TWO DIESEL VEHICLES FROM OTHER CAR MANUFACTURERS FOR
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)