2020 Porsche CAYENNE

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2020 Porsche CAYENNE has 31 owner complaints filed with NHTSA — that's 0.4x the segment average of 80. The most common issue is brakes problems (16% of all complaints), specifically: the car came with a factory installed tow system. i returned it to the dealer three times and it does not work properly. i was shocked plugging in a tester to the 7 way connector. the dealer service manager advised me that i was not shocked and states that the lights stating the 7 way connector is n.

2 crash reports 3 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.4x

vs Segment Avg

Known Problems

BRAKES

5 complaints

16%

• THE CAR CAME WITH A FACTORY INSTALLED TOW SYSTEM. I RETURNED IT TO THE DEALER THREE TIMES AND IT DOES NOT WORK PROPERLY. I WAS SHOCKED PLUGGING IN A TESTER TO THE 7 WAY CONNECTOR. THE DEALER SERVICE MANAGER ADVISED ME THAT I WAS NOT SHOCKED AND STATES THAT THE LIGHTS STATING THE 7 WAY CONNECTOR IS N
• MY PORSCHE 2020 S HAS BREAKING ISSUES WHEN IN SPORT MODE. WHEN THE CAR DOWNSHIFTS FROM 3RD TO 2ND GEAR, AND 2ND TO 1ST GEAR, THIS IS A SUDDEN JOLT FORWARD OR "LURGING" THAT OCCURS EVERY TIME. THIS IS A SAFETY RISK IN BUMPER TO BUMPER TRAFFIC AS THE CAR CAN SUDDENLY JUMP FORWARD A FEW FEET MORE THA
• When downshifting and just before Coming to a complete stop and vehicle lurches/surges forward even though my foot is on the brake pedal. This happens in every drive mode with or without Autostart/stop engaged. It is Significantly challenging in stop and go traffic because it’s difficult to gage whe

Typical onset: 50K miles Est. repair: $500

“THE CAR CAME WITH A FACTORY INSTALLED TOW SYSTEM. I RETURNED IT TO THE DEALER THREE TIMES AND IT DOES NOT WORK PROPERLY. I WAS SHOCKED PLUGGING IN A TESTER TO THE 7 WAY CONNECTOR. THE DEALER SERVICE MANAGER ADVISED ME THAT I WAS NOT SHOCKED AND STATES THAT THE LIGHTS STATING THE 7 WAY CONNECTOR IS N”

— NHTSA complaint filing

OTHER

5 complaints

16%

• THE CAR CAME WITH A FACTORY INSTALLED TOW SYSTEM. I RETURNED IT TO THE DEALER THREE TIMES AND IT DOES NOT WORK PROPERLY. I WAS SHOCKED PLUGGING IN A TESTER TO THE 7 WAY CONNECTOR. THE DEALER SERVICE MANAGER ADVISED ME THAT I WAS NOT SHOCKED AND STATES THAT THE LIGHTS STATING THE 7 WAY CONNECTOR IS N
• I applied the gas pedal & the pedal seemed to stick . The vehicle kept accelerating after I took my foot off that pedal to apply brake . Car would slow when brake applied but immediately accelerated and kept increasing (speed was well over 90 mph & climbing ) when brake was released . This happened
• What component or system failed or malfunctioned, and is it available for inspection upon request? -THE TRUNK How was your safety or the safety of others put at risk? -WHILE THE VEHICLE WAS ON, THE KEY WAS ON TEH VEHICLE AND THE VEHICLE WAS IN MOTION THE TRUNK POPPED OPEN ON IT'S OWN. Has the pro

Typical onset: 50K miles Est. repair: $500💥 1 crashes

— NHTSA complaint filing

ENGINE

5 complaints

16%

• The car is very jerky, I bought in for engine or transmission mount because the idle shakes the whole car. They said its normal. Which I don't think it's normal.
• There is a major issue with the coolant pump/water pump on the V8 4.0L engine. Every 30,000ish miles I’ve had to have a water pump replaced in my vehicle, Porsche NA claims they redesigned the pump and it fails in the same amount of time. Rennlist Porsche worldwide forums there are 28 threads of peo
• A coolant hose located on the top of the engine developed a leak that caused the engine to overheat. It was necessary to remove several components of the engine to reach and replace the leaking hose. This repair cost over 5000 dollars with the associated labor cost. Vehicle had less than 6000 miles

Typical onset: 50K miles Est. repair: $500

“The car is very jerky, I bought in for engine or transmission mount because the idle shakes the whole car. They said its normal. Which I don't think it's normal.”

— NHTSA complaint filing

ELECTRICAL

4 complaints

13%

• THE CAR CAME WITH A FACTORY INSTALLED TOW SYSTEM. I RETURNED IT TO THE DEALER THREE TIMES AND IT DOES NOT WORK PROPERLY. I WAS SHOCKED PLUGGING IN A TESTER TO THE 7 WAY CONNECTOR. THE DEALER SERVICE MANAGER ADVISED ME THAT I WAS NOT SHOCKED AND STATES THAT THE LIGHTS STATING THE 7 WAY CONNECTOR IS N
• What component or system failed or malfunctioned, and is it available for inspection upon request? -THE TRUNK How was your safety or the safety of others put at risk? -WHILE THE VEHICLE WAS ON, THE KEY WAS ON TEH VEHICLE AND THE VEHICLE WAS IN MOTION THE TRUNK POPPED OPEN ON IT'S OWN. Has the pro
• beginning in August 2022, I have had repeated problems with the battery in my 2022 Cayenne. if the car is left sitting for approximately 48 hours, the battery dies and must be jumpstarted. we reported this issue to Porsche immediately and my car has been in with the Porsche service technicians a

Typical onset: 50K miles Est. repair: $500💥 1 crashes

— NHTSA complaint filing

TRANSMISSION

4 complaints

13%

• MY PORSCHE 2020 S HAS BREAKING ISSUES WHEN IN SPORT MODE. WHEN THE CAR DOWNSHIFTS FROM 3RD TO 2ND GEAR, AND 2ND TO 1ST GEAR, THIS IS A SUDDEN JOLT FORWARD OR "LURGING" THAT OCCURS EVERY TIME. THIS IS A SAFETY RISK IN BUMPER TO BUMPER TRAFFIC AS THE CAR CAN SUDDENLY JUMP FORWARD A FEW FEET MORE THA
• When downshifting and just before Coming to a complete stop and vehicle lurches/surges forward even though my foot is on the brake pedal. This happens in every drive mode with or without Autostart/stop engaged. It is Significantly challenging in stop and go traffic because it’s difficult to gage whe
• The car is very jerky, I bought in for engine or transmission mount because the idle shakes the whole car. They said its normal. Which I don't think it's normal.

Typical onset: 50K miles Est. repair: $500

“MY PORSCHE 2020 S HAS BREAKING ISSUES WHEN IN SPORT MODE. WHEN THE CAR DOWNSHIFTS FROM 3RD TO 2ND GEAR, AND 2ND TO 1ST GEAR, THIS IS A SUDDEN JOLT FORWARD OR "LURGING" THAT OCCURS EVERY TIME. THIS IS A SAFETY RISK IN BUMPER TO BUMPER TRAFFIC AS THE CAR CAN SUDDENLY JUMP FORWARD A FEW FEET MORE THA”

— NHTSA complaint filing

Estimated Repair Costs

BRAKES(~50K mi)

$500

OTHER(~50K mi)

$500

ENGINE(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 31 owner complaints for this specific year, here's what to check or ask about:

☐
BRAKES: THE CAR CAME WITH A FACTORY INSTALLED TOW SYSTEM. I RETURNED IT TO THE DEALER THREE TIMES AND IT DOES NOT WORK PROPERLY. I WAS SHOCKED PLUGGING IN A TESTER TO THE 7 WAY CONNECTOR. THE DEALER SERVICE MANAGER ADVISED ME THAT I WAS NOT SHOCKED AND STATES THAT THE LIGHTS STATING THE 7 WAY CONNECTOR IS N
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: THE CAR CAME WITH A FACTORY INSTALLED TOW SYSTEM. I RETURNED IT TO THE DEALER THREE TIMES AND IT DOES NOT WORK PROPERLY. I WAS SHOCKED PLUGGING IN A TESTER TO THE 7 WAY CONNECTOR. THE DEALER SERVICE MANAGER ADVISED ME THAT I WAS NOT SHOCKED AND STATES THAT THE LIGHTS STATING THE 7 WAY CONNECTOR IS N
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: The car is very jerky, I bought in for engine or transmission mount because the idle shakes the whole car. They said its normal. Which I don't think it's normal.
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: THE CAR CAME WITH A FACTORY INSTALLED TOW SYSTEM. I RETURNED IT TO THE DEALER THREE TIMES AND IT DOES NOT WORK PROPERLY. I WAS SHOCKED PLUGGING IN A TESTER TO THE 7 WAY CONNECTOR. THE DEALER SERVICE MANAGER ADVISED ME THAT I WAS NOT SHOCKED AND STATES THAT THE LIGHTS STATING THE 7 WAY CONNECTOR IS N
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)