2019 Mitsubishi ECLIPSE CROSS

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2019 Mitsubishi ECLIPSE CROSS has 25 owner complaints filed with NHTSA — that's 0.3x the segment average of 80. The most common issue is electrical problems (16% of all complaints), specifically: i was driving my vehicle on 11/12/19, presses the brakes in preparation to make a turn. the brakes failed and would not stop the vehicle , the abs , brake assist and hill assist did not work, which resulted in me being unable to stop the vehicle . the end result was me getting into a collision cau.

9 crash reports 9 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.3x

vs Segment Avg

Known Problems

ELECTRICAL

4 complaints

16%

• I WAS DRIVING MY VEHICLE ON 11/12/19, PRESSES THE BRAKES IN PREPARATION TO MAKE A TURN. THE BRAKES FAILED AND WOULD NOT STOP THE VEHICLE , THE ABS , BRAKE ASSIST AND HILL ASSIST DID NOT WORK, WHICH RESULTED IN ME BEING UNABLE TO STOP THE VEHICLE . THE END RESULT WAS ME GETTING INTO A COLLISION CAU
• THIS VEHICLE IS A SAFETY HAZARD TO ANYONE ON THE ROAD, ESPECIALLY THE DRIVER AND PASSENGER OF SAID VEHICLE. IT HAS BEEN IN AN OUT OF THE SHOP FOR A MULTITUDE OF ISSUES. IT HAS AN ISSUE THAT CANNOT BE FIXED OF A FAULTY GAS READING CAUSING A PERSON TO NEVER KNOW HOW MUCH GAS THEY TRULY HAVE CAUSING TH
• It appears the EclipseCross electrical system shut down while traveling in a rain storm causing a accident when engine shut down and steering was affected, this caused vehicle to lose control and hit concrete barrier. Air bags were deployed except for the driver side that took the impact, reason unk

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“I WAS DRIVING MY VEHICLE ON 11/12/19, PRESSES THE BRAKES IN PREPARATION TO MAKE A TURN. THE BRAKES FAILED AND WOULD NOT STOP THE VEHICLE , THE ABS , BRAKE ASSIST AND HILL ASSIST DID NOT WORK, WHICH RESULTED IN ME BEING UNABLE TO STOP THE VEHICLE . THE END RESULT WAS ME GETTING INTO A COLLISION CAU”

— NHTSA complaint filing

AIR BAGS

4 complaints

16%

• WHEN I PLUG MY PHONE IN AND SET IT ON THE PASSENGERS SEAT , THE PASSENGERS SIDE AIRBAG AND SEAT-BELT SYSTEM ACTIVATE. THE AIRBAG LIGHT TURNS ON LIKE SOMEONE IS SITING THERE , AND THE FASTEN SEAT BELT LIGHT FLASHES. IF I LIFT THE CHARGING PHONE OFF THE SEAT AND SET IT IN THE CENTER CONSUL , THE SYSTE
• BOUGHT THE CAR FROM DEALER IN LASVEGAS AN THE BACK SEAT AIRBAGS HAD BEEN TAMPERED WITH, THE CAR HAD ABOUT 13,500 MILES ON CAR FROM A RENTAL AGENCY BUT CAR DEALER HAD CAR BACK AN OFFERED THE 60,000MILE GUARANTEE ON CAR FOR THE REMAINING MILES WHEN I CALLED DEALER IN ST. LOUIS,MOI SAID EMERGENCY LIGHT
• It appears the EclipseCross electrical system shut down while traveling in a rain storm causing a accident when engine shut down and steering was affected, this caused vehicle to lose control and hit concrete barrier. Air bags were deployed except for the driver side that took the impact, reason unk

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“WHEN I PLUG MY PHONE IN AND SET IT ON THE PASSENGERS SEAT , THE PASSENGERS SIDE AIRBAG AND SEAT-BELT SYSTEM ACTIVATE. THE AIRBAG LIGHT TURNS ON LIKE SOMEONE IS SITING THERE , AND THE FASTEN SEAT BELT LIGHT FLASHES. IF I LIFT THE CHARGING PHONE OFF THE SEAT AND SET IT IN THE CENTER CONSUL , THE SYSTE”

— NHTSA complaint filing

STEERING

3 complaints

12%

• THE 1ST DAY I PURCHASED MY CAR, IT WAS PULLING TO ONE SIDE AND SWAYING FROM LEFT TO RIGHT. BECAUSE I PURCHASED MY CAR LATE ONE SATURDAY EVENING, AND THE DEALERSHIP CLOSED UNTIL THE FOLLOWING MONDAY, I COULDN'T MAKE A REPORT UNTIL THAT MONDAY MORNING. THE 'HEAD' MECHANIC AT THE DEALERSHIP TOOK MY CAR
• It appears the EclipseCross electrical system shut down while traveling in a rain storm causing a accident when engine shut down and steering was affected, this caused vehicle to lose control and hit concrete barrier. Air bags were deployed except for the driver side that took the impact, reason unk
• The contact owned a 2019 Mitsubishi Eclipse Cross. The contact stated that while driving at 65 MPH, he became aware that the vehicle was not responding to operator inputs—acceleration, braking, or steering. As a result, the contact briefly lost control of the vehicle, only coming to a complete stop

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“THE 1ST DAY I PURCHASED MY CAR, IT WAS PULLING TO ONE SIDE AND SWAYING FROM LEFT TO RIGHT. BECAUSE I PURCHASED MY CAR LATE ONE SATURDAY EVENING, AND THE DEALERSHIP CLOSED UNTIL THE FOLLOWING MONDAY, I COULDN'T MAKE A REPORT UNTIL THAT MONDAY MORNING. THE 'HEAD' MECHANIC AT THE DEALERSHIP TOOK MY CAR”

— NHTSA complaint filing

BRAKES

3 complaints

12%

• I WAS DRIVING MY VEHICLE ON 11/12/19, PRESSES THE BRAKES IN PREPARATION TO MAKE A TURN. THE BRAKES FAILED AND WOULD NOT STOP THE VEHICLE , THE ABS , BRAKE ASSIST AND HILL ASSIST DID NOT WORK, WHICH RESULTED IN ME BEING UNABLE TO STOP THE VEHICLE . THE END RESULT WAS ME GETTING INTO A COLLISION CAU
• Brakes are season up at only 42,000 miles
• The contact owned a 2019 Mitsubishi Eclipse Cross. The contact stated that while driving at 65 MPH, he became aware that the vehicle was not responding to operator inputs—acceleration, braking, or steering. As a result, the contact briefly lost control of the vehicle, only coming to a complete stop

Typical onset: 50K miles Est. repair: $500💥 2 crashes

— NHTSA complaint filing

TRANSMISSION

3 complaints

12%

• VEHICLE WOULDN'T STAR IT WAS REPROGRAMMED FOR DELAY START ENGINEREPAIR 20MIZ
• The contact owns a 2019 Mitsubishi Eclipse Cross. The contact stated that while driving approximately 45 MPH, the accelerator pedal was depressed to merge onto the highway; however, the vehicle started losing motive power. The contact stated that the check engine warning light was illuminated. The c
• Without any warning after traveling downstate with our family the transmission let go. Never any warning lights, no transmission slippage. We went into a store and when we left the car wouldn't move. Mitsubishi dealer gave me a quote for a new transmission, and it cost what I owe on the car.

Typical onset: 50K miles Est. repair: $500

“VEHICLE WOULDN'T STAR IT WAS REPROGRAMMED FOR DELAY START ENGINEREPAIR 20MIZ”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

AIR BAGS(~50K mi)

$500

STEERING(~50K mi)

$500

BRAKES(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 25 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: I WAS DRIVING MY VEHICLE ON 11/12/19, PRESSES THE BRAKES IN PREPARATION TO MAKE A TURN. THE BRAKES FAILED AND WOULD NOT STOP THE VEHICLE , THE ABS , BRAKE ASSIST AND HILL ASSIST DID NOT WORK, WHICH RESULTED IN ME BEING UNABLE TO STOP THE VEHICLE . THE END RESULT WAS ME GETTING INTO A COLLISION CAU
Typically appears around 50K miles. Repair cost ~$500
☐
AIR BAGS: WHEN I PLUG MY PHONE IN AND SET IT ON THE PASSENGERS SEAT , THE PASSENGERS SIDE AIRBAG AND SEAT-BELT SYSTEM ACTIVATE. THE AIRBAG LIGHT TURNS ON LIKE SOMEONE IS SITING THERE , AND THE FASTEN SEAT BELT LIGHT FLASHES. IF I LIFT THE CHARGING PHONE OFF THE SEAT AND SET IT IN THE CENTER CONSUL , THE SYSTE
Typically appears around 50K miles. Repair cost ~$500
☐
STEERING: THE 1ST DAY I PURCHASED MY CAR, IT WAS PULLING TO ONE SIDE AND SWAYING FROM LEFT TO RIGHT. BECAUSE I PURCHASED MY CAR LATE ONE SATURDAY EVENING, AND THE DEALERSHIP CLOSED UNTIL THE FOLLOWING MONDAY, I COULDN'T MAKE A REPORT UNTIL THAT MONDAY MORNING. THE 'HEAD' MECHANIC AT THE DEALERSHIP TOOK MY CAR
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: I WAS DRIVING MY VEHICLE ON 11/12/19, PRESSES THE BRAKES IN PREPARATION TO MAKE A TURN. THE BRAKES FAILED AND WOULD NOT STOP THE VEHICLE , THE ABS , BRAKE ASSIST AND HILL ASSIST DID NOT WORK, WHICH RESULTED IN ME BEING UNABLE TO STOP THE VEHICLE . THE END RESULT WAS ME GETTING INTO A COLLISION CAU
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)