2017 Mercedes-Benz METRIS

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2017 Mercedes-Benz METRIS has 37 owner complaints filed with NHTSA — that's 0.5x the segment average of 80. The most common issue is tires problems (35% of all complaints), specifically: tl* the contact owns a 2017 mercedes benz metris equipped with hankook tires, tireline ventus s1 noble 2, tire size 225/55/r17, dot # 5mkc1ah0316.. the contact stated that the tires were just rotated and was driving at 75 mph and the front driver's side tire blew out from inside outward. the cont.

Total Complaints

Recalls Issued

—/5

Safety Stars

0.5x

vs Segment Avg

Known Problems

TIRES

13 complaints

35%

• TL* THE CONTACT OWNS A 2017 MERCEDES BENZ METRIS EQUIPPED WITH HANKOOK TIRES, TIRELINE VENTUS S1 NOBLE 2, TIRE SIZE 225/55/R17, DOT # 5MKC1AH0316.. THE CONTACT STATED THAT THE TIRES WERE JUST ROTATED AND WAS DRIVING AT 75 MPH AND THE FRONT DRIVER'S SIDE TIRE BLEW OUT FROM INSIDE OUTWARD. THE CONT
• The contact owns a 2017 Mercedes-Benz Metris. The contact stated that the rear back-up camera would display a blank image while in use. The contact also stated that he replaced four tires after he noticed that the tread on all four tires were wearing excessively. The contact then received notificati
• The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The de

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2017 MERCEDES BENZ METRIS EQUIPPED WITH HANKOOK TIRES, TIRELINE VENTUS S1 NOBLE 2, TIRE SIZE 225/55/R17, DOT # 5MKC1AH0316.. THE CONTACT STATED THAT THE TIRES WERE JUST ROTATED AND WAS DRIVING AT 75 MPH AND THE FRONT DRIVER'S SIDE TIRE BLEW OUT FROM INSIDE OUTWARD. THE CONT”

— NHTSA complaint filing

WHEELS

5 complaints

14%

• THE TIRES HAVE WORN OUT TO THE METAL AFTER 5000 MILES AS THE ALIGNMENT WAS PER THE SERVICE TECH - SENT OUT INCORRECTLY AT THE FACTORY- THE VEHICLE WAS KEPT FOR OVER 30 DAYS.. JUDGING FROM USER FORUMS THIS SEEMS TO BE HAPPENING ON A FREQUENT BASIS
• UNEVEN TREAD WEAR OF LEFT FRONT TIRE. (CORPORATE CLAIMS MY VEHICLE IS NOT AFFECTED SINCE THE TECHNICAL SERVICE BULLETIN IS NOT PULLED UP BY MY VIN, BUT MY TIRE PROVES OTHERWISE.)
• TL* THE CONTACT OWNS A 2017 MERCEDES BENZ METRIS EQUIPPED WITH HANKOOK TIRES, TIRELINE VENTUS S1 NOBLE 2, TIRE SIZE 225/55/R17, DOT # 5MKC1AH0316.. THE CONTACT STATED THAT THE TIRES WERE JUST ROTATED AND WAS DRIVING AT 75 MPH AND THE FRONT DRIVER'S SIDE TIRE BLEW OUT FROM INSIDE OUTWARD. THE CONT

Typical onset: 50K miles Est. repair: $500

“THE TIRES HAVE WORN OUT TO THE METAL AFTER 5000 MILES AS THE ALIGNMENT WAS PER THE SERVICE TECH - SENT OUT INCORRECTLY AT THE FACTORY- THE VEHICLE WAS KEPT FOR OVER 30 DAYS.. JUDGING FROM USER FORUMS THIS SEEMS TO BE HAPPENING ON A FREQUENT BASIS”

— NHTSA complaint filing

STEERING

5 complaints

14%

• I was driving in a very remote location in central Utah on a paved Utah state highway and I crossed a cattle guard at about 45 mph. Immediately after crossing the cattle guard, the power steering malfunctioned, an alarm sounded and this message in bright orange appeared on the instrument panel displ
• The contact owns a 2017 Mercedes-Benz Metris. The contact stated while starting the vehicle, the power steering malfunction warning illuminated. Additionally, the contact heard a clicking sound coming from the steering wheel. The dealer was contacted, and the dealer stated that the electric power st
• This Mercedes Metris is my wife's primary vehicle. She had the electric power steering stop working twice in six weeks. Each time the vehicle became barely controllable. Both times it happened on curvy mountain roads and she was barely able to keep control of the vehicle and is now afraid to drive i

Typical onset: 50K miles Est. repair: $500

“I was driving in a very remote location in central Utah on a paved Utah state highway and I crossed a cattle guard at about 45 mph. Immediately after crossing the cattle guard, the power steering malfunctioned, an alarm sounded and this message in bright orange appeared on the instrument panel displ”

— NHTSA complaint filing

OTHER

4 complaints

11%

• Rear back up camera image is frozen, showing a rear view snapshot, but not a live image.
• I have been trying for 5 months to get this fixed from the dealer and or manufacturer.They still state they dont have the parts or something . Its been to long and this is a serious safety hazrd to not be able to use the back up camera correctly . We are not even using the vehicle at this time .
• This has been happening recently. The smell of coolant as I am driving vehicle. But only sometimes I notice. No indicator or warning lamps on dash comes up. I am concerned because I feel at risk of fire or and having health issue. I have not seen any leaks other than from ac. One mechanic had looke

Typical onset: 50K miles Est. repair: $500

“Rear back up camera image is frozen, showing a rear view snapshot, but not a live image.”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

4 complaints

11%

• The contact owns a 2017 Mercedes-Benz Metris. The contact stated that the rear back-up camera would display a blank image while in use. The contact also stated that he replaced four tires after he noticed that the tread on all four tires were wearing excessively. The contact then received notificati
• The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V099000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact
• The contact owns a 2017 Mercedes Benz Metris. The contact received notification of NHTSA Campaign Number: 22V099000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufac

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2017 Mercedes-Benz Metris. The contact stated that the rear back-up camera would display a blank image while in use. The contact also stated that he replaced four tires after he noticed that the tread on all four tires were wearing excessively. The contact then received notificati”

— NHTSA complaint filing

Estimated Repair Costs

TIRES(~50K mi)

$500

WHEELS(~50K mi)

$500

STEERING(~50K mi)

$500

OTHER(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 37 owner complaints for this specific year, here's what to check or ask about:

☐
TIRES: TL* THE CONTACT OWNS A 2017 MERCEDES BENZ METRIS EQUIPPED WITH HANKOOK TIRES, TIRELINE VENTUS S1 NOBLE 2, TIRE SIZE 225/55/R17, DOT # 5MKC1AH0316.. THE CONTACT STATED THAT THE TIRES WERE JUST ROTATED AND WAS DRIVING AT 75 MPH AND THE FRONT DRIVER'S SIDE TIRE BLEW OUT FROM INSIDE OUTWARD. THE CONT
Typically appears around 50K miles. Repair cost ~$500
☐
WHEELS: THE TIRES HAVE WORN OUT TO THE METAL AFTER 5000 MILES AS THE ALIGNMENT WAS PER THE SERVICE TECH - SENT OUT INCORRECTLY AT THE FACTORY- THE VEHICLE WAS KEPT FOR OVER 30 DAYS.. JUDGING FROM USER FORUMS THIS SEEMS TO BE HAPPENING ON A FREQUENT BASIS
Typically appears around 50K miles. Repair cost ~$500
☐
STEERING: I was driving in a very remote location in central Utah on a paved Utah state highway and I crossed a cattle guard at about 45 mph. Immediately after crossing the cattle guard, the power steering malfunctioned, an alarm sounded and this message in bright orange appeared on the instrument panel displ
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: Rear back up camera image is frozen, showing a rear view snapshot, but not a live image.
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)