2016 Mercedes-Benz METRIS

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2016 Mercedes-Benz METRIS has 154 owner complaints filed with NHTSA — that's 1.9x the segment average of 80. The most common issue is fuel system problems (25% of all complaints), specifically: gasoline smell noticed in and around vehicle after 5 minutes while idling cold. after driving approximately 10 minutes gasoline smell increased inside vehicle to the extent that vehicle had to be stopped, windows rolled down and fumes dissipated. repeated twice while returning to original start poin. ⚠️ 2 fire reports filed.

2 fire reports

154

Total Complaints

Recalls Issued

—/5

Safety Stars

1.9x

vs Segment Avg

Known Problems

FUEL SYSTEM

38 complaints

25%

• GASOLINE SMELL NOTICED IN AND AROUND VEHICLE AFTER 5 MINUTES WHILE IDLING COLD. AFTER DRIVING APPROXIMATELY 10 MINUTES GASOLINE SMELL INCREASED INSIDE VEHICLE TO THE EXTENT THAT VEHICLE HAD TO BE STOPPED, WINDOWS ROLLED DOWN AND FUMES DISSIPATED. REPEATED TWICE WHILE RETURNING TO ORIGINAL START POIN
• MERCEDES METRIS VAN FUEL SMELL WHILE VEHICLE WAS AT IDLE WARMING UP FOR WINTER DRIVING. GAS WAS SEEPING FROM "POROUS GAS LINE" WAS WHAT I WAS TOLD FROM DEALERSHIP AND THAT THIS ONLY HAPPENED TO TWO OTHER VEHICLES IN AMERICA. UNFORTUNATELY, OUR COMPANY BOUGHT MULTIPLE VEHICLES AND WE HAVE THREE WITH
• RUPTURED FUEL LINE CAUSING FUEL SMELL IN CABIN. SMELL WAS MOST APPARENT AFTER VEHICLE HAD BEEN SITTING AND AT SLOW SPEEDS.

Typical onset: 50K miles Est. repair: $500

“GASOLINE SMELL NOTICED IN AND AROUND VEHICLE AFTER 5 MINUTES WHILE IDLING COLD. AFTER DRIVING APPROXIMATELY 10 MINUTES GASOLINE SMELL INCREASED INSIDE VEHICLE TO THE EXTENT THAT VEHICLE HAD TO BE STOPPED, WINDOWS ROLLED DOWN AND FUMES DISSIPATED. REPEATED TWICE WHILE RETURNING TO ORIGINAL START POIN”

— NHTSA complaint filing

VISIBILITY

23 complaints

15%

• WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT WAS UNABLE TO SEE OUT OF THE FRONT PASSENGER SIDE MIRROR. THE CONTACT STATED THAT THE VISIBILITY ON THE PASSENGER SIDE MIRROR WAS INADEQUATE. THE FAILURE RECURRED THREE TIMES. THE CONTACT NOTIFIED THE LOCAL DEALER WHO STATED THAT THE MANUFACTURER WAS A
• THE PASSENGER SIDE MIRROR ON THIS VEHICLE OFFERS VERY LITTLE VISIBILITY AND CREATES A HUGE BLIND SPOT. THE MIRROR IS FLAT OFFERS A VERY NARROW FIELD OF VIEW. BECAUSE THIS IS A CARGO VAN WITH NO WINDOW ON THE SIDE DOOR A CONVEX MIRROR IS NECESSARY TO OFFER A ACCEPTABLE FIELD OF VIEW FOR SAFE LANE CHA
• THE SIDE MIRRORS ON THIS VEHICLE ARE DANGEROUS AND TWO SMALL, THEY ALMOST GOT ME INTO AN ACCIDENT WHILE IN MOTION ON A CITY STREET WITH MY WIFE AND FIVE (5) CHILDREN. THESE SIDE MIRRORS ARE NON-CONVEXED AND OFFER LITTLE VIEW OF WHAT'S GOING ON AROUND THE VEHICLE, LEAVING THE DRIVER TO DEPEND ON THE

Typical onset: 50K miles Est. repair: $500

“WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT WAS UNABLE TO SEE OUT OF THE FRONT PASSENGER SIDE MIRROR. THE CONTACT STATED THAT THE VISIBILITY ON THE PASSENGER SIDE MIRROR WAS INADEQUATE. THE FAILURE RECURRED THREE TIMES. THE CONTACT NOTIFIED THE LOCAL DEALER WHO STATED THAT THE MANUFACTURER WAS A”

— NHTSA complaint filing

ENGINE

17 complaints

11%

• SMELL OF GAS ON THE INTERIOR OF CAR. SEEMS TO HAPPEN WHEN TEMPERATURE IS COLD OUTSIDE. IT HAS HAPPENED MORE THAN ONCE.
• TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ METRIS. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED, THE VEHICLE DROVE ROUGHLY, AND THE VEHICLE WAS DIFFICULT TO START. THE VEHICLE WAS TAKEN TO ORRIN B HAYES MERCEDES-BENZ MAZDA (543 W MICHIGAN AVE, KALAMAZOO, MI 49007) WHER
• TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ METRIS. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED, THE VEHICLE DROVE ROUGHLY, AND THE VEHICLE WAS DIFFICULT TO START. THE VEHICLE WAS TAKEN TO GRAND BLANC MERCEDES-BENZ (9099 HOLLY ROAD, GRAND BLANC, MI) WHERE IT WAS DIAGNO

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“SMELL OF GAS ON THE INTERIOR OF CAR. SEEMS TO HAPPEN WHEN TEMPERATURE IS COLD OUTSIDE. IT HAS HAPPENED MORE THAN ONCE.”

— NHTSA complaint filing

OTHER

15 complaints

10%

• PASSENGER MIRROR CAUSES SIGNIFICANT BLIND SPOT AS IT IS NOT A CONVEX MIRROR. THIS CAN LEAD TO AN ACCIDENT DUE TO NOT SEEING A VEHICLE LOCATED ON RIGHT SIDE.
• MIRRORS ARE VERY NARROW/POOR, CANT SEE IN A CARGO VAN, I ALMOST KILLED SOMEONE OR KILL MYSELF
• THE SIDE MIRRORS FOR THE CAR ARE HORRIBLE. THEY HAVE A HORRIBLE BLIND SPOT WHICH I FEEL IS REALLY DANGEROUS. WHEN DRIVING YOU BARELY HAVE ANY VISIBILITY OF VEHICLES ON YOUR SIDE. FEELS LIKE ITS A SET UP FOR AN ACCIDENT TO HAPPEN.

Typical onset: 50K miles Est. repair: $500

“PASSENGER MIRROR CAUSES SIGNIFICANT BLIND SPOT AS IT IS NOT A CONVEX MIRROR. THIS CAN LEAD TO AN ACCIDENT DUE TO NOT SEEING A VEHICLE LOCATED ON RIGHT SIDE.”

— NHTSA complaint filing

TIRES

15 complaints

10%

• The contact owns a 2016 Mercedes Benz Metris. The contact received a notification for NHTSA Campaign Number: 22V482000 (Tires). The dealer had been notified about the recall but had yet to grant the contact an appointment to service the recall. The contact also made multiple attempts to notify the m
• The contact owns a 2016 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufact
• The contact owns a 2016 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The co

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2016 Mercedes Benz Metris. The contact received a notification for NHTSA Campaign Number: 22V482000 (Tires). The dealer had been notified about the recall but had yet to grant the contact an appointment to service the recall. The contact also made multiple attempts to notify the m”

— NHTSA complaint filing

Estimated Repair Costs

FUEL SYSTEM(~50K mi)

$500

VISIBILITY(~50K mi)

$500

ENGINE(~50K mi)

$500

OTHER(~50K mi)

$500

TIRES(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 154 owner complaints for this specific year, here's what to check or ask about:

☐
FUEL SYSTEM: GASOLINE SMELL NOTICED IN AND AROUND VEHICLE AFTER 5 MINUTES WHILE IDLING COLD. AFTER DRIVING APPROXIMATELY 10 MINUTES GASOLINE SMELL INCREASED INSIDE VEHICLE TO THE EXTENT THAT VEHICLE HAD TO BE STOPPED, WINDOWS ROLLED DOWN AND FUMES DISSIPATED. REPEATED TWICE WHILE RETURNING TO ORIGINAL START POIN
Typically appears around 50K miles. Repair cost ~$500
☐
VISIBILITY: WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT WAS UNABLE TO SEE OUT OF THE FRONT PASSENGER SIDE MIRROR. THE CONTACT STATED THAT THE VISIBILITY ON THE PASSENGER SIDE MIRROR WAS INADEQUATE. THE FAILURE RECURRED THREE TIMES. THE CONTACT NOTIFIED THE LOCAL DEALER WHO STATED THAT THE MANUFACTURER WAS A
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: SMELL OF GAS ON THE INTERIOR OF CAR. SEEMS TO HAPPEN WHEN TEMPERATURE IS COLD OUTSIDE. IT HAS HAPPENED MORE THAN ONCE.
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: PASSENGER MIRROR CAUSES SIGNIFICANT BLIND SPOT AS IT IS NOT A CONVEX MIRROR. THIS CAN LEAD TO AN ACCIDENT DUE TO NOT SEEING A VEHICLE LOCATED ON RIGHT SIDE.
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)