Is the 2020 Mercedes-Benz METRIS reliable?

The 2020 Mercedes-Benz METRIS has 8 complaints filed with NHTSA (0.2x the segment average). Our reliability verdict: excellent. Most common issue: ELECTRICAL problems.

What are common problems with the 2020 Mercedes-Benz METRIS?

Top problems: ELECTRICAL (2 complaints, avg repair $500); OTHER (2 complaints, avg repair $500); STEERING (2 complaints, avg repair $500). Issues typically appear around 50K miles.

Are there any recalls on the 2020 Mercedes-Benz METRIS?

Yes, there are 8 recall(s): ELECTRICAL SYSTEM:SOFTWARE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES, HYDRAULIC:FLUID, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, ELECTRICAL SYSTEM:SOFTWARE, EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT, AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE. Contact any Mercedes-Benz dealer to verify if recalls have been completed on your specific vehicle.

How much does it cost to fuel a 2020 Mercedes-Benz METRIS?

The 2020 Mercedes-Benz METRIS gets 22 MPG combined. At current US average gas prices, driving 12,000 miles per year costs roughly $2182. See the interactive fuel cost calculator on this page for state-specific pricing.

How much does it cost to insure a 2020 Mercedes-Benz METRIS?

Estimated US average full-coverage insurance for the 2020 Mercedes-Benz METRIS is approximately $2,143/year (sedan-luxury class). Actual quotes vary heavily by state, driver age, driving record, and credit — see the interactive insurance estimator on this page for state-specific pricing.

2020 Mercedes-Benz METRIS

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2020 Mercedes-Benz METRIS has 8 owner complaints filed with NHTSA — that's 0.2x the segment average of 37. The most common issue is electrical problems (25% of all complaints), specifically: after one year of ownership, purchased used from dealer with 40 miles) i have to replace control unit due to the location of the unit in the car developing mold from condensation. is a common problem, is widely discussed on the internet, and mbz does not cover under warranty. the repair is to replac. There are 8 recalls issued for this model year.

Total Complaints

Recalls Issued

—/5

Safety Stars

0.2x

vs Segment Avg

Known Problems(top 4 of 4)

ELECTRICAL

2 complaints

25%

• After one year of ownership, purchased used from dealer with 40 miles) I have to replace control unit due to the location of the unit in the car developing mold from condensation. Is a common problem, is widely discussed on the internet, and MBZ does not cover under warranty. The repair is to replac

Typical onset: 50K miles Est. repair: $500

“After one year of ownership, purchased used from dealer with 40 miles) I have to replace control unit due to the location of the unit in the car developing mold from condensation. Is a common problem, is widely discussed on the internet, and MBZ does not cover under warranty. The repair is to replac”

— NHTSA complaint filing

Recalls (8)

ELECTRICAL SYSTEM:SOFTWARE05/02/2021

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Fix: DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.

Fuel Cost Calculator for 2020 Mercedes-Benz METRIS

Live EIA prices

Annual miles driven: 12,000

Your state (affects local gasoline price)

Per year

$2,182

Per month

$182

Per mile

18.2¢

MPG

City driving (worst-case MPG)

$2,401/yr

Highway driving (best-case MPG)

$2,001/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today

Show:

Current

$4.00

5-year low

$2.78

5-year high

$5.01

Since 2021

+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2020 Mercedes-Benz METRIS

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.

Your state (affects local premium average)

Full coverage / year

$2,143

Full coverage / month

$179

Liability only / year

$710

vs US avg

+28%

How this estimate is calculated

US base full-coverage premium$1674

× state (US)1.00x

× vehicle class (sedan-luxury)1.28x

× theft risk1.00x

× safety rating1.00x

× vehicle age1.00x

= Full coverage estimate$2143

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Mercedes-Benz METRIS Service Intervals

Oil change

10K mi / 12 mo

Tire rotation

10K mi

Brake fluid

24 months

Transmission fluid

40K mi

Engine coolant

150K mi

Spark plugs

60K mi

Cabin air filter

20K mi

Engine air filter

40K mi

Differential (AWD/4WD)

40K mi

Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Mercedes-Benz New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)

4 yr / 50K mi

Powertrain

4 yr / 50K mi

Hybrid/EV battery

10 yr / 155K mi

Corrosion (rust perforation)

4 yr / 50K mi

Roadside assistance

4 yr / unlimited mi

EQ EV battery warranty is 10 years/155,000 miles

These are the terms for a new Mercedes-Benz. If you're buying a used 2020 METRIS, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Mercedes-Benz dealer for VIN-specific remaining warranty.

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

OTHER(~50K mi)

$500

STEERING(~50K mi)

$500

WHEELS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 8 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: After one year of ownership, purchased used from dealer with 40 miles) I have to replace control unit due to the location of the unit in the car developing mold from condensation. Is a common problem, is widely discussed on the internet, and MBZ does not cover under warranty. The repair is to replac
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: Rear view camera control module broken. This causes rear view camera to be stuck in the housing and inoperable, so this is a safety issue. The rear view camera system was installed improperly. Instead of in the rear door panel, the control module was installed in the right side D panel. Addition
Typically appears around 50K miles. Repair cost ~$500
☐
STEERING: To whom it may concern, while driving on the highway I lost function of power steering and a message came on stating "power steering malfunction see operator manual".
Typically appears around 50K miles. Repair cost ~$500
☐
WHEELS: My vehicle has a manufacturing defect that has been causing excessive tire wear and alignment issues. New tires are needed every 7k miles and the wheels will not stay in alignment. This has been reported by many other owners. I have put together the following website to detail the problem and lin
Typically appears around 50K miles. Repair cost ~$500
☐
RECALLS: Verify all 8 recalls have been completed — free at any Mercedes-Benz dealer
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)