2019 Mercedes-Benz GLA 250
Problems, Recalls & Reliability Report
Quick Summary
The 2019 Mercedes-Benz GLA 250 has 46 owner complaints filed with NHTSA — that's 1.1x the segment average of 41. The most common issue is transmission problems (26% of all complaints), specifically: tl* the contact was leasing the 2019 mercedes benz gla250. the contact stated that while stopped she attempted to shift to park however, the vehicle shifted into reverse as she crashed into an unknown object. the contact stated that the vehicle then went into drive at crashed into a truck. the side. There are 6 recalls issued for this model year.
46
Total Complaints
6
Recalls Issued
—/5
Safety Stars
1.1x
vs Segment Avg
Known Problems(top 5 of 8)
TRANSMISSION
12 complaints- • TL* THE CONTACT WAS LEASING THE 2019 MERCEDES BENZ GLA250. THE CONTACT STATED THAT WHILE STOPPED SHE ATTEMPTED TO SHIFT TO PARK HOWEVER, THE VEHICLE SHIFTED INTO REVERSE AS SHE CRASHED INTO AN UNKNOWN OBJECT. THE CONTACT STATED THAT THE VEHICLE THEN WENT INTO DRIVE AT CRASHED INTO A TRUCK. THE SIDE
- • The vehicle with only 29,775 miles on it, and I bought it new, made a knocking noise in the brakes and the brake pedal jumped up and down at first stop sign when I left my house. I reapplied the brake to see if it would work. It did. I turned onto the highway and within two blocks the vehicle shifte
- • While driving at various speeds, my car suddenly and without warning goes into neutral. I have to them switch it into drive. It happens several times during a drive and at varying times and varying speeds.
“TL* THE CONTACT WAS LEASING THE 2019 MERCEDES BENZ GLA250. THE CONTACT STATED THAT WHILE STOPPED SHE ATTEMPTED TO SHIFT TO PARK HOWEVER, THE VEHICLE SHIFTED INTO REVERSE AS SHE CRASHED INTO AN UNKNOWN OBJECT. THE CONTACT STATED THAT THE VEHICLE THEN WENT INTO DRIVE AT CRASHED INTO A TRUCK. THE SIDE”
— NHTSA complaint filing
When Problems Appear on the 2019 Mercedes-Benz GLA 250
Based on 15 owner complaints that included an odometer reading. Median mileage at time of complaint: 45K miles. Most complaints cluster in the 30-60K miles range.
TRANSMISSION
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Recalls (6)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Fuel Cost Calculator for 2019 Mercedes-Benz GLA 250
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2019 Mercedes-Benz GLA 250
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Mercedes-Benz GLA 250 Service Intervals
Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Mercedes-Benz New-Vehicle Warranty Coverage
EQ EV battery warranty is 10 years/155,000 miles
These are the terms for a new Mercedes-Benz. If you're buying a used 2019 GLA 250, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Mercedes-Benz dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 46 owner complaints for this specific year, here's what to check or ask about:
- ☐TRANSMISSION: TL* THE CONTACT WAS LEASING THE 2019 MERCEDES BENZ GLA250. THE CONTACT STATED THAT WHILE STOPPED SHE ATTEMPTED TO SHIFT TO PARK HOWEVER, THE VEHICLE SHIFTED INTO REVERSE AS SHE CRASHED INTO AN UNKNOWN OBJECT. THE CONTACT STATED THAT THE VEHICLE THEN WENT INTO DRIVE AT CRASHED INTO A TRUCK. THE SIDE
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: While driving at various speeds, my car suddenly and without warning goes into neutral. I have to them switch it into drive. It happens several times during a drive and at varying times and varying speeds.
Typically appears around 50K miles. Repair cost ~$500
- ☐AIR BAGS: TL* THE CONTACT WAS LEASING THE 2019 MERCEDES BENZ GLA250. THE CONTACT STATED THAT WHILE STOPPED SHE ATTEMPTED TO SHIFT TO PARK HOWEVER, THE VEHICLE SHIFTED INTO REVERSE AS SHE CRASHED INTO AN UNKNOWN OBJECT. THE CONTACT STATED THAT THE VEHICLE THEN WENT INTO DRIVE AT CRASHED INTO A TRUCK. THE SIDE
Typically appears around 50K miles. Repair cost ~$500
- ☐DRIVER ASSIST/CAMERAS: I bought this car at end of June, dealership never disclosed information that car had an active recall… I looked it up on NHTSA and sure enough I need a SIM card for emergency service, the site says it will be done over the air wave , I brought it to the Delray Beach Fla dealership who told me they
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 6 recalls have been completed — free at any Mercedes-Benz dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mercedes-Benz GLA 250 — Year Comparison
How does 2019 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 46
- Recalls
- 6
- Fire reports
- 0
- Crash reports
- 4
- Injury reports
- 4
- Segment avg
- 41
Check a Specific VIN
See recalls for YOUR 2019 Mercedes-Benz GLA 250