2017 Mercedes-Benz GLA 250

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2017 Mercedes-Benz GLA 250 has 41 owner complaints filed with NHTSA — that's 0.5x the segment average of 80. The most common issue is electrical problems (22% of all complaints), specifically: tl* the contact was loaned a 2017 mercedes-benz gla250. the contact was provided a loaner vehicle while his vehicle was being serviced at the dealer. after parking the vehicle in a garage, the contact began to smell a burning odor. the contact then noticed smoke coming from the garage and attempted . ⚠️ 2 fire reports filed.

2 fire reports 2 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.5x

vs Segment Avg

Known Problems

ELECTRICAL

9 complaints

22%

• TL* THE CONTACT WAS LOANED A 2017 MERCEDES-BENZ GLA250. THE CONTACT WAS PROVIDED A LOANER VEHICLE WHILE HIS VEHICLE WAS BEING SERVICED AT THE DEALER. AFTER PARKING THE VEHICLE IN A GARAGE, THE CONTACT BEGAN TO SMELL A BURNING ODOR. THE CONTACT THEN NOTICED SMOKE COMING FROM THE GARAGE AND ATTEMPTED
• TL* THE CONTACT OWNS A 2017 MERCEDES BENZ GLA250. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN APRIL OF 2016. THE DEALER (MERCEDES-BENZ OF
• TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO AUTO HAUS EDENS (1600 FRONTAGE RD, NORTHBROOK, IL

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“TL* THE CONTACT WAS LOANED A 2017 MERCEDES-BENZ GLA250. THE CONTACT WAS PROVIDED A LOANER VEHICLE WHILE HIS VEHICLE WAS BEING SERVICED AT THE DEALER. AFTER PARKING THE VEHICLE IN A GARAGE, THE CONTACT BEGAN TO SMELL A BURNING ODOR. THE CONTACT THEN NOTICED SMOKE COMING FROM THE GARAGE AND ATTEMPTED ”

— NHTSA complaint filing

ENGINE

8 complaints

20%

• TL* THE CONTACT WAS LOANED A 2017 MERCEDES-BENZ GLA250. THE CONTACT WAS PROVIDED A LOANER VEHICLE WHILE HIS VEHICLE WAS BEING SERVICED AT THE DEALER. AFTER PARKING THE VEHICLE IN A GARAGE, THE CONTACT BEGAN TO SMELL A BURNING ODOR. THE CONTACT THEN NOTICED SMOKE COMING FROM THE GARAGE AND ATTEMPTED
• TL* THE CONTACT OWNS A 2017 MERCEDES BENZ GLA250. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN APRIL OF 2016. THE DEALER (MERCEDES-BENZ OF
• TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO AUTO HAUS EDENS (1600 FRONTAGE RD, NORTHBROOK, IL

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

— NHTSA complaint filing

OTHER

6 complaints

15%

• RECEIVED LETTER NOV.17 FOR RECALL REF. TOO...."MAY HAVE INSUFFICIENT ELECTRICAL GROUNDING. WANT TO KNOW WHAT THE HOLD UP IS ON GETTING THIS TAKEN CARE OF.? ITS BEEN OVER 6 MOS. THIS IS SECOND RECALL ON MY GLA250...PLEASE TAKE CARE OF THIS EXPEDITIOUSLY.. THERE IS NO EXCUSE FOR WAITING THIS LONG
• TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V058000 (COMMUNICATION, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIM
• Car was driving two separate times and it turned on an auto magic braking system Or engine stopped on freeway

Typical onset: 50K miles Est. repair: $500

“RECEIVED LETTER NOV.17 FOR RECALL REF. TOO...."MAY HAVE INSUFFICIENT ELECTRICAL GROUNDING. WANT TO KNOW WHAT THE HOLD UP IS ON GETTING THIS TAKEN CARE OF.? ITS BEEN OVER 6 MOS. THIS IS SECOND RECALL ON MY GLA250...PLEASE TAKE CARE OF THIS EXPEDITIOUSLY.. THERE IS NO EXCUSE FOR WAITING THIS LONG ”

— NHTSA complaint filing

AIR BAGS

4 complaints

10%

• TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MARIN
• The contact owns a 2017 Mercedes-Benz GLA250. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The contact then stated that the horn and the speedometer failed to operate. The vehicle was not repaired. The vehicle was taken to the dealer where it
• Stearing wheel began to make a clicking sound and would hardly turn. The Front Left Malfunction Service required light came on and when I took it to the dealership they informed me that the clock spring and airbag are broken and need to be replaced. He stated the vehicale is drivable but the airba

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MARIN”

— NHTSA complaint filing

TRANSMISSION

3 complaints

• WHILE DRIVING ON FREEWAY AROUND 70 MPH, THE IP DISPLAY JUST SUDDENLY DISAPPEAR FOR 1 SPLIT SECOND, THEN THE CAR SHIFTED ITSELF INTO NEUTRAL AND DISPLAYED THE FOLLOWING MESSAGE: "TRANSMISSION MALFUNCTION STOP", THEN I COASTED TO THE RIGHT SHOULDER AREA OF THE FREEWAY, THEN I TURNED OFF THE ENGINE, WA
• ON 12/23/18 AND AGAIN ON 2/19/19 MY 2017 GLA SHIFTED INTO NEUTRAL WHILE DRIVING. MY DASH LIGHTS WENT OUT, THE VEHICLE SHIFTED INTO NEUTRAL THE RADIO STOPPED PLAYING OR SKIPPED IN AND OUT. AN ERROR MESSAGE APPEARED IN THE INSTRUMENT PANEL "TRANSMISSION MALFUNCTION STOP" ON BOTH OCCASIONS MY DEALER HA
• Check engine light received a diagnosis from Mercedes dealership that the crankcase ventilator line is malfunctioning and it’s a very common issue with this model. The transmission stalls during driving, the gears do not jump properly and the car cannot reverse, extremely dangerous at intersections

Typical onset: 50K miles Est. repair: $500

“WHILE DRIVING ON FREEWAY AROUND 70 MPH, THE IP DISPLAY JUST SUDDENLY DISAPPEAR FOR 1 SPLIT SECOND, THEN THE CAR SHIFTED ITSELF INTO NEUTRAL AND DISPLAYED THE FOLLOWING MESSAGE: "TRANSMISSION MALFUNCTION STOP", THEN I COASTED TO THE RIGHT SHOULDER AREA OF THE FREEWAY, THEN I TURNED OFF THE ENGINE, WA”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

ENGINE(~50K mi)

$500

OTHER(~50K mi)

$500

AIR BAGS(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 41 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: TL* THE CONTACT WAS LOANED A 2017 MERCEDES-BENZ GLA250. THE CONTACT WAS PROVIDED A LOANER VEHICLE WHILE HIS VEHICLE WAS BEING SERVICED AT THE DEALER. AFTER PARKING THE VEHICLE IN A GARAGE, THE CONTACT BEGAN TO SMELL A BURNING ODOR. THE CONTACT THEN NOTICED SMOKE COMING FROM THE GARAGE AND ATTEMPTED
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: TL* THE CONTACT WAS LOANED A 2017 MERCEDES-BENZ GLA250. THE CONTACT WAS PROVIDED A LOANER VEHICLE WHILE HIS VEHICLE WAS BEING SERVICED AT THE DEALER. AFTER PARKING THE VEHICLE IN A GARAGE, THE CONTACT BEGAN TO SMELL A BURNING ODOR. THE CONTACT THEN NOTICED SMOKE COMING FROM THE GARAGE AND ATTEMPTED
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: RECEIVED LETTER NOV.17 FOR RECALL REF. TOO...."MAY HAVE INSUFFICIENT ELECTRICAL GROUNDING. WANT TO KNOW WHAT THE HOLD UP IS ON GETTING THIS TAKEN CARE OF.? ITS BEEN OVER 6 MOS. THIS IS SECOND RECALL ON MY GLA250...PLEASE TAKE CARE OF THIS EXPEDITIOUSLY.. THERE IS NO EXCUSE FOR WAITING THIS LONG
Typically appears around 50K miles. Repair cost ~$500
☐
AIR BAGS: TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MARIN
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)