2010 Mercedes-Benz C350

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2010 Mercedes-Benz C350 has 23 owner complaints filed with NHTSA — that's 0.3x the segment average of 80. The most common issue is air bags problems (43% of all complaints), specifically: recalled parts are still not available..

3 crash reports 3 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.3x

vs Segment Avg

Known Problems

AIR BAGS

10 complaints

43%

• RECALLED PARTS ARE STILL NOT AVAILABLE.
• TL* THE CONTACT OWNED A 2010 MERCEDES-BENZ C350. DURING RUSH HOUR TRAFFIC, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT STRUCK THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE CONTACT SUSTAINED
• CERTAIN MERCEDES-BENZ VEHICLES AND ONE FCA MODEL ARE EQUIPPED WITH DRIVER-SIDE FRONT AIRBAGS PROVIDED BY THE SUPPLIER TK HOLDINGS INC. ("TAKATA"). ON JANUARY 25, 2016 TAKATA FILED A DEFECT INFORMATION REPORT WITH NHTSA ANNOUNCING A POTENTIAL DEFECT IN SOME OF THE SUBJECT INFLATORS. BASED UPON TAKATA

Typical onset: 50K miles Est. repair: $500💥 3 crashes

“RECALLED PARTS ARE STILL NOT AVAILABLE.”

— NHTSA complaint filing

ELECTRICAL

2 complaints

• THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. THE COMMAND CONTROL KNOB ALSO WENT OUT AROUND THE SAME TIME. ALL THESE PROBLEMS ARE VERY COMMON IN THESE MODELS. MERCEDES BENZ USA IS FULLY AWARE OF THESE ISSUES AND DOES NOTHING ABOUT IT! IT COST
• MY CAR WAS BROKEN DOWN WHILE DRIVING ON THE ROAD. THE STEERING WHEEL LOCK WAS LOCKED MY CAR AND SHUT DOWN THE ELECTRIC. IT'S VERY DANGEROUS SITUATION. I'M VERY LUCKY. THE ROAD WAS EMPTY AND I ABLED TO PULLOVER TO THE SIDE. I DID SOME RESEARCH AND SEE THAT MANY PEOPLE HAD THE SAME ISSUE WITH THEIR C

Typical onset: 50K miles Est. repair: $500

“THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. THE COMMAND CONTROL KNOB ALSO WENT OUT AROUND THE SAME TIME. ALL THESE PROBLEMS ARE VERY COMMON IN THESE MODELS. MERCEDES BENZ USA IS FULLY AWARE OF THESE ISSUES AND DOES NOTHING ABOUT IT! IT COST ”

— NHTSA complaint filing

STEERING

2 complaints

• THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. THE COMMAND CONTROL KNOB ALSO WENT OUT AROUND THE SAME TIME. ALL THESE PROBLEMS ARE VERY COMMON IN THESE MODELS. MERCEDES BENZ USA IS FULLY AWARE OF THESE ISSUES AND DOES NOTHING ABOUT IT! IT COST
• MY CAR WAS BROKEN DOWN WHILE DRIVING ON THE ROAD. THE STEERING WHEEL LOCK WAS LOCKED MY CAR AND SHUT DOWN THE ELECTRIC. IT'S VERY DANGEROUS SITUATION. I'M VERY LUCKY. THE ROAD WAS EMPTY AND I ABLED TO PULLOVER TO THE SIDE. I DID SOME RESEARCH AND SEE THAT MANY PEOPLE HAD THE SAME ISSUE WITH THEIR C

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

BRAKES

2 complaints

• VEHICLE POWER STEERING WILL STOP WORKING, MAKING THE VEHICLE HARD TO TURN. VERY DANGEROUS IF YOU ARE OVER 60 MILES AN HOUR.
• ON TUESDAY, JANUARY 16, I PARKED MY VEHICLE ON LEVEL GROUND AT A SHOPPING CENTER AND IT ROLLED BACKWARDS OUT OF THE PARKING SPACE AND NEARLY HIT A PEDESTRIAN. I HAD TO PRESS THE BRAKES TO STOP THE VEHICLE. I THEN PULLED BACK INTO THE SPACE AND PUT THE VEHICLE IN PARK AGAIN AND THE VEHICLE ROLLED BAC

Typical onset: 50K miles Est. repair: $500

“VEHICLE POWER STEERING WILL STOP WORKING, MAKING THE VEHICLE HARD TO TURN. VERY DANGEROUS IF YOU ARE OVER 60 MILES AN HOUR.”

— NHTSA complaint filing

OTHER

2 complaints

• ON TUESDAY, JANUARY 16, I PARKED MY VEHICLE ON LEVEL GROUND AT A SHOPPING CENTER AND IT ROLLED BACKWARDS OUT OF THE PARKING SPACE AND NEARLY HIT A PEDESTRIAN. I HAD TO PRESS THE BRAKES TO STOP THE VEHICLE. I THEN PULLED BACK INTO THE SPACE AND PUT THE VEHICLE IN PARK AGAIN AND THE VEHICLE ROLLED BAC
• The interior door handles are not engineered correctly and break easily. I have had to replace mine 3 time at $1000 every time it breaks. This is a big Safety Hazard should I have to exit the vehicle for any type of emergency. It can also put people in harms way as most people due not have $1000 on

Typical onset: 50K miles Est. repair: $500

“ON TUESDAY, JANUARY 16, I PARKED MY VEHICLE ON LEVEL GROUND AT A SHOPPING CENTER AND IT ROLLED BACKWARDS OUT OF THE PARKING SPACE AND NEARLY HIT A PEDESTRIAN. I HAD TO PRESS THE BRAKES TO STOP THE VEHICLE. I THEN PULLED BACK INTO THE SPACE AND PUT THE VEHICLE IN PARK AGAIN AND THE VEHICLE ROLLED BAC”

— NHTSA complaint filing

Estimated Repair Costs

AIR BAGS(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

STEERING(~50K mi)

$500

BRAKES(~50K mi)

$500

OTHER(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 23 owner complaints for this specific year, here's what to check or ask about:

☐
AIR BAGS: RECALLED PARTS ARE STILL NOT AVAILABLE.
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. THE COMMAND CONTROL KNOB ALSO WENT OUT AROUND THE SAME TIME. ALL THESE PROBLEMS ARE VERY COMMON IN THESE MODELS. MERCEDES BENZ USA IS FULLY AWARE OF THESE ISSUES AND DOES NOTHING ABOUT IT! IT COST
Typically appears around 50K miles. Repair cost ~$500
☐
STEERING: THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. THE COMMAND CONTROL KNOB ALSO WENT OUT AROUND THE SAME TIME. ALL THESE PROBLEMS ARE VERY COMMON IN THESE MODELS. MERCEDES BENZ USA IS FULLY AWARE OF THESE ISSUES AND DOES NOTHING ABOUT IT! IT COST
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: VEHICLE POWER STEERING WILL STOP WORKING, MAKING THE VEHICLE HARD TO TURN. VERY DANGEROUS IF YOU ARE OVER 60 MILES AN HOUR.
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)