2014 Mercedes-Benz C350

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2014 Mercedes-Benz C350 has 15 owner complaints filed with NHTSA — that's 0.2x the segment average of 80. The most common issue is air bags problems (53% of all complaints), specifically: takata recall: my mercedes dealer cannot repair or replace the air bag, causing me to continue to drive an unsafe vehicle and risk personal injury or death..

1 crash report 1 injury

Total Complaints

Recalls Issued

—/5

Safety Stars

0.2x

vs Segment Avg

Known Problems

AIR BAGS

8 complaints

53%

• TAKATA RECALL: MY MERCEDES DEALER CANNOT REPAIR OR REPLACE THE AIR BAG, CAUSING ME TO CONTINUE TO DRIVE AN UNSAFE VEHICLE AND RISK PERSONAL INJURY OR DEATH.
• STEERING WHEEL SPRING GROUNDING PROBLEM CAN ACCIDENTALLY DEPLOY AIRBAG. RECALLED IN OCT 2017 BUT I'M TOLD PARTS WILL NOT BE AVAILABLE UNTIL MAY 2018. THIS IS AN UNREASONABLY LONG TIME. I WENT TO TRADE-IN THIS CAR TO PURCHASE A NEW ONE AND WAS TOLD THAT NO DEALER CAN SELL A CAR WITH A PENDING SAFE
• TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON DECEMBER 17, 2017. MERCEDES-BENZ OF AUGUSTA (3061 WASHINGTON ROAD, AUGUSTA, GA 30907, 7

Typical onset: 50K miles Est. repair: $500

“TAKATA RECALL: MY MERCEDES DEALER CANNOT REPAIR OR REPLACE THE AIR BAG, CAUSING ME TO CONTINUE TO DRIVE AN UNSAFE VEHICLE AND RISK PERSONAL INJURY OR DEATH.”

— NHTSA complaint filing

BODY/STRUCTURE

2 complaints

13%

• 1. the component that failed was the front stationary sunroof panel, and what failed on it was the adhesive which leads to it leaking water, and the potential of even falling off while driving 2. it could lead to falling off on the highway which could lead to damages to it or other vehicles around i
• The contact owns a 2014 Mercedes-Benz C350. The contact stated that while the vehicle was parked, the front driver’s side interior door latch detached. The contact had to reach through the front driver’s side window to open the front driver's side door using the exterior door handle. No warning ligh

Typical onset: 50K miles Est. repair: $500

“1. the component that failed was the front stationary sunroof panel, and what failed on it was the adhesive which leads to it leaking water, and the potential of even falling off while driving 2. it could lead to falling off on the highway which could lead to damages to it or other vehicles around i”

— NHTSA complaint filing

ELECTRICAL

1 complaints

• STEERING WHEEL SPRING GROUNDING PROBLEM CAN ACCIDENTALLY DEPLOY AIRBAG. RECALLED IN OCT 2017 BUT I'M TOLD PARTS WILL NOT BE AVAILABLE UNTIL MAY 2018. THIS IS AN UNREASONABLY LONG TIME. I WENT TO TRADE-IN THIS CAR TO PURCHASE A NEW ONE AND WAS TOLD THAT NO DEALER CAN SELL A CAR WITH A PENDING SAFE

Typical onset: 50K miles Est. repair: $500

“STEERING WHEEL SPRING GROUNDING PROBLEM CAN ACCIDENTALLY DEPLOY AIRBAG. RECALLED IN OCT 2017 BUT I'M TOLD PARTS WILL NOT BE AVAILABLE UNTIL MAY 2018. THIS IS AN UNREASONABLY LONG TIME. I WENT TO TRADE-IN THIS CAR TO PURCHASE A NEW ONE AND WAS TOLD THAT NO DEALER CAN SELL A CAR WITH A PENDING SAFE”

— NHTSA complaint filing

STEERING

1 complaints

• STEERING WHEEL SPRING GROUNDING PROBLEM CAN ACCIDENTALLY DEPLOY AIRBAG. RECALLED IN OCT 2017 BUT I'M TOLD PARTS WILL NOT BE AVAILABLE UNTIL MAY 2018. THIS IS AN UNREASONABLY LONG TIME. I WENT TO TRADE-IN THIS CAR TO PURCHASE A NEW ONE AND WAS TOLD THAT NO DEALER CAN SELL A CAR WITH A PENDING SAFE

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

SPEED CONTROL

1 complaints

• 2014 MERCEDES BENZ C350. CONSUMER WRITES IN REGARDS TO DEFECTIVE ACCELERATION SYSTEM. *LD THE CONSUMER STATED THE CRUISE CONTROL MALFUNCTIONED CAUSING A 4 CAR COLLISION. THE CONSUMER STATED THE INFORMATION IN THE POLICE REPORT WAS FALSE AND THAT THE CRASH WAS INADEQUATELY INVESTIGATED. *JS

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“2014 MERCEDES BENZ C350. CONSUMER WRITES IN REGARDS TO DEFECTIVE ACCELERATION SYSTEM. *LD THE CONSUMER STATED THE CRUISE CONTROL MALFUNCTIONED CAUSING A 4 CAR COLLISION. THE CONSUMER STATED THE INFORMATION IN THE POLICE REPORT WAS FALSE AND THAT THE CRASH WAS INADEQUATELY INVESTIGATED. *JS”

— NHTSA complaint filing

Estimated Repair Costs

AIR BAGS(~50K mi)

$500

BODY/STRUCTURE(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

STEERING(~50K mi)

$500

SPEED CONTROL(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 15 owner complaints for this specific year, here's what to check or ask about:

☐
AIR BAGS: TAKATA RECALL: MY MERCEDES DEALER CANNOT REPAIR OR REPLACE THE AIR BAG, CAUSING ME TO CONTINUE TO DRIVE AN UNSAFE VEHICLE AND RISK PERSONAL INJURY OR DEATH.
Typically appears around 50K miles. Repair cost ~$500
☐
BODY/STRUCTURE: 1. the component that failed was the front stationary sunroof panel, and what failed on it was the adhesive which leads to it leaking water, and the potential of even falling off while driving 2. it could lead to falling off on the highway which could lead to damages to it or other vehicles around i
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: STEERING WHEEL SPRING GROUNDING PROBLEM CAN ACCIDENTALLY DEPLOY AIRBAG. RECALLED IN OCT 2017 BUT I'M TOLD PARTS WILL NOT BE AVAILABLE UNTIL MAY 2018. THIS IS AN UNREASONABLY LONG TIME. I WENT TO TRADE-IN THIS CAR TO PURCHASE A NEW ONE AND WAS TOLD THAT NO DEALER CAN SELL A CAR WITH A PENDING SAFE
Typically appears around 50K miles. Repair cost ~$500
☐
STEERING: STEERING WHEEL SPRING GROUNDING PROBLEM CAN ACCIDENTALLY DEPLOY AIRBAG. RECALLED IN OCT 2017 BUT I'M TOLD PARTS WILL NOT BE AVAILABLE UNTIL MAY 2018. THIS IS AN UNREASONABLY LONG TIME. I WENT TO TRADE-IN THIS CAR TO PURCHASE A NEW ONE AND WAS TOLD THAT NO DEALER CAN SELL A CAR WITH A PENDING SAFE
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)