
2021 Kia SORENTO
Problems, Recalls & Reliability Report
Quick Summary
The 2021 Kia SORENTO has 331 owner complaints filed with NHTSA — that's 0.5x the segment average of 613. The most common issue is transmission problems (36% of all complaints), specifically: on wednesday june 2, 2021 around 12:15pm i was leaving a teacher summer workshop and i started the car as usual, no issues, and proceeded to leave the parking lot to make a right turn onto the street. i was about a mile away from home. as i proceeded to hit the gas the car moved forward into the str. There are 4 recalls issued for this model year. ⚠️ 1 fire report filed.
331
Total Complaints
4
Recalls Issued
4/5
Safety Stars
0.5x
vs Segment Avg
Known Problems(top 5 of 8)
TRANSMISSION
118 complaints- • On Wednesday June 2, 2021 around 12:15pm I was leaving a teacher summer workshop and I started the car as usual, no issues, and proceeded to leave the parking lot to make a right turn onto the street. I was about a mile away from home. As I proceeded to hit the gas the car moved forward into the str
- • The transmission failed entirely after 3,738 miles, disabling the car. Fortunately, the vehicle was parked when the transmission failed. Loss of power while actively driving could result in serious risk, crashes or death. Upon completion of repairs, Kia Van Nuys self-reported to me that at least 4
- • I am having trouble with traction control on my 2021 SX Xline... when turning it comes on suddenly resulting in power loss and no ability to accelerate. This has happened four times since purchasing the vehicle. I nearly got hit when it happened twice last night trying to get home. It is dry here
“On Wednesday June 2, 2021 around 12:15pm I was leaving a teacher summer workshop and I started the car as usual, no issues, and proceeded to leave the parking lot to make a right turn onto the street. I was about a mile away from home. As I proceeded to hit the gas the car moved forward into the str”
— NHTSA complaint filing
When Problems Appear on the 2021 Kia SORENTO
Based on 45 owner complaints that included an odometer reading. Median mileage at time of complaint: 36K miles. Most complaints cluster in the 0-30K miles range.
ENGINE
ELECTRICAL
TRANSMISSION
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Recalls (4)
Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Risk: A fuel leak increases the risk of a fire.
Fix: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed July 21, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC214.
High theft risk
Source: NICB Hot Wheels 2025 report + HLDI theft loss studies. Model-year ranking; not all years of this model have identical risk.
Fuel Cost Calculator for 2021 Kia SORENTO
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2021 Kia SORENTO
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Kia SORENTO Service Intervals
Turbo engines (Optima 2.0T, Sorento 2.5T) may benefit from more frequent oil changes.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Kia New-Vehicle Warranty Coverage
10 year powertrain not transferable to subsequent owners
These are the terms for a new Kia. If you're buying a used 2021 SORENTO, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Kia dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 331 owner complaints for this specific year, here's what to check or ask about:
- ☐TRANSMISSION: On Wednesday June 2, 2021 around 12:15pm I was leaving a teacher summer workshop and I started the car as usual, no issues, and proceeded to leave the parking lot to make a right turn onto the street. I was about a mile away from home. As I proceeded to hit the gas the car moved forward into the str
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: ONLY HAD CAR 8 DAYS WITH 500 MILES. WENT TO PULL AWAY FROM STOP SIGN AND CAR CUT OFF. WHEN ATTEMPTED TO RESTART, CAR ADVISED TO PLACE IN PARK FIRST. ONCE PLACED IN PARK AND PRESSED START BUTTON - ALL SYSTEMS WENT DEAD. SPARKS CAME FROM GROUNDING CABLE UNDER HOOD. WHEN GROUNDING CABLE WAS ADJUST
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: ONLY HAD CAR 8 DAYS WITH 500 MILES. WENT TO PULL AWAY FROM STOP SIGN AND CAR CUT OFF. WHEN ATTEMPTED TO RESTART, CAR ADVISED TO PLACE IN PARK FIRST. ONCE PLACED IN PARK AND PRESSED START BUTTON - ALL SYSTEMS WENT DEAD. SPARKS CAME FROM GROUNDING CABLE UNDER HOOD. WHEN GROUNDING CABLE WAS ADJUST
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: HAD CAR FOR 5 DAYS AND WINDSHIELD IS CRACKED ON PASSENGER SIDE NO INDICATION OF ANYTHING HITTING WINDSHIELD. DIDN'T NOTICE TELL AFTER BEING HOME AND SHOWING FRIENDS THE NEW CAR
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 4 recalls have been completed — free at any Kia dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Kia SORENTO — Year Comparison
How does 2021 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
At a Glance
- Complaints
- 331
- Recalls
- 4
- Fire reports
- 1
- Crash reports
- 4
- Injury reports
- 1
- Segment avg
- 613
Check a Specific VIN
See recalls for YOUR 2021 Kia SORENTO