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Kia

2021 Kia SORENTO

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2021 Kia SORENTO has 331 owner complaints filed with NHTSA — that's 0.5x the segment average of 613. The most common issue is transmission problems (36% of all complaints), specifically: on wednesday june 2, 2021 around 12:15pm i was leaving a teacher summer workshop and i started the car as usual, no issues, and proceeded to leave the parking lot to make a right turn onto the street. i was about a mile away from home. as i proceeded to hit the gas the car moved forward into the str. There are 4 recalls issued for this model year. ⚠️ 1 fire report filed.

1 fire report 4 crash reports 1 injury

331

Total Complaints

4

Recalls Issued

4/5

Safety Stars

0.5x

vs Segment Avg

Known Problems(top 5 of 8)

TRANSMISSION

118 complaints
36%
  • On Wednesday June 2, 2021 around 12:15pm I was leaving a teacher summer workshop and I started the car as usual, no issues, and proceeded to leave the parking lot to make a right turn onto the street. I was about a mile away from home. As I proceeded to hit the gas the car moved forward into the str
  • The transmission failed entirely after 3,738 miles, disabling the car. Fortunately, the vehicle was parked when the transmission failed. Loss of power while actively driving could result in serious risk, crashes or death. Upon completion of repairs, Kia Van Nuys self-reported to me that at least 4
  • I am having trouble with traction control on my 2021 SX Xline... when turning it comes on suddenly resulting in power loss and no ability to accelerate. This has happened four times since purchasing the vehicle. I nearly got hit when it happened twice last night trying to get home. It is dry here
Typical onset: 50K miles Est. repair: $500

On Wednesday June 2, 2021 around 12:15pm I was leaving a teacher summer workshop and I started the car as usual, no issues, and proceeded to leave the parking lot to make a right turn onto the street. I was about a mile away from home. As I proceeded to hit the gas the car moved forward into the str

— NHTSA complaint filing

When Problems Appear on the 2021 Kia SORENTO

Based on 45 owner complaints that included an odometer reading. Median mileage at time of complaint: 36K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage
0-30K
16
30-60K
12
60-100K
14
100-150K
3
150-200K
0
200K+
0

ENGINE

In line with typicalmedian 30K mi · 11 reports
0-30K
5
30-60K
2
60-100K
4
100-150K
0
150-200K
0
200K+
0

ELECTRICAL

Later than typicalmedian 34K mi · 7 reports
0-30K
2
30-60K
3
60-100K
1
100-150K
1
150-200K
0
200K+
0

TRANSMISSION

High-mileage issuemedian 63K mi · 17 reports
0-30K
3
30-60K
5
60-100K
8
100-150K
1
150-200K
0
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (4)

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS08/07/2021

Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.

Risk: A fuel leak increases the risk of a fire.

Fix: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed July 21, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC214.

High theft risk

Kia Boys / TikTok theft vulnerabilityModel years 2010-2021 Hyundai and Kia vehicles without engine immobilizers were widely targeted starting in 2022 after a viral TikTok exploit. If you own this vehicle, verify it has an ignition immobilizer or install a security upgrade. Hyundai and Kia both offered free software updates and steering-wheel-lock programs for affected models.
Recommended protection: engine immobilizer verification, steering wheel lock, GPS tracker, and comprehensive insurance coverage. Higher theft risk usually translates to higher comprehensive-coverage insurance premiums.

Source: NICB Hot Wheels 2025 report + HLDI theft loss studies. Model-year ranking; not all years of this model have identical risk.

Fuel Cost Calculator for 2021 Kia SORENTO

Live EIA prices
Per year
$2,001
Per month
$167
Per mile
16.7¢
MPG
24
City driving (worst-case MPG)
$2,286/yr
Highway driving (best-case MPG)
$1,715/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2021 Kia SORENTO

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$2,080
Full coverage / month
$173
Liability only / year
$626
vs US avg
+24%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (suv-midsize)1.05x
× theft risk1.15x
× safety rating0.98x
× vehicle age1.05x
= Full coverage estimate$2080

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Kia SORENTO Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
24 months
Transmission fluid
60K mi
Engine coolant
60K mi
Spark plugs
90K mi
Cabin air filter
15K mi
Engine air filter
30K mi
Differential (AWD/4WD)
60K mi

Turbo engines (Optima 2.0T, Sorento 2.5T) may benefit from more frequent oil changes.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Kia New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
5 yr / 60K mi
Powertrain
10 yr / 100K mi
Hybrid/EV battery
10 yr / 100K mi
Corrosion (rust perforation)
5 yr / 100K mi
Roadside assistance
5 yr / 60K mi

10 year powertrain not transferable to subsequent owners

These are the terms for a new Kia. If you're buying a used 2021 SORENTO, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Kia dealer for VIN-specific remaining warranty.

Estimated Repair Costs

TRANSMISSION(~50K mi)
$500
ENGINE(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
OTHER(~50K mi)
$500
FUEL SYSTEM(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 331 owner complaints for this specific year, here's what to check or ask about:

  • TRANSMISSION: On Wednesday June 2, 2021 around 12:15pm I was leaving a teacher summer workshop and I started the car as usual, no issues, and proceeded to leave the parking lot to make a right turn onto the street. I was about a mile away from home. As I proceeded to hit the gas the car moved forward into the str

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: ONLY HAD CAR 8 DAYS WITH 500 MILES. WENT TO PULL AWAY FROM STOP SIGN AND CAR CUT OFF. WHEN ATTEMPTED TO RESTART, CAR ADVISED TO PLACE IN PARK FIRST. ONCE PLACED IN PARK AND PRESSED START BUTTON - ALL SYSTEMS WENT DEAD. SPARKS CAME FROM GROUNDING CABLE UNDER HOOD. WHEN GROUNDING CABLE WAS ADJUST

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: ONLY HAD CAR 8 DAYS WITH 500 MILES. WENT TO PULL AWAY FROM STOP SIGN AND CAR CUT OFF. WHEN ATTEMPTED TO RESTART, CAR ADVISED TO PLACE IN PARK FIRST. ONCE PLACED IN PARK AND PRESSED START BUTTON - ALL SYSTEMS WENT DEAD. SPARKS CAME FROM GROUNDING CABLE UNDER HOOD. WHEN GROUNDING CABLE WAS ADJUST

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: HAD CAR FOR 5 DAYS AND WINDSHIELD IS CRACKED ON PASSENGER SIDE NO INDICATION OF ANYTHING HITTING WINDSHIELD. DIDN'T NOTICE TELL AFTER BEING HOME AND SHOWING FRIENDS THE NEW CAR

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 4 recalls have been completed — free at any Kia dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

Overall
Frontal
Side
Rollover

At a Glance

Complaints
331
Recalls
4
Fire reports
1
Crash reports
4
Injury reports
1
Segment avg
613

Check a Specific VIN

See recalls for YOUR 2021 Kia SORENTO