
2023 Kia SORENTO
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Kia SORENTO has 178 owner complaints filed with NHTSA — that's 0.3x the segment average of 613. The most common issue is electrical problems (18% of all complaints), specifically: my passenger interior dash and glove box trim are melted. i’ve had it checked out by kia, however they do not see where an origin could have come from. the day i noticed it, my vehicle had been hit on the front right passenger fender. the melting looked to be electrical or caused by a combustion of . There are 3 recalls issued for this model year. ⚠️ 4 fire reports filed.
178
Total Complaints
3
Recalls Issued
4/5
Safety Stars
0.3x
vs Segment Avg
Known Problems(top 5 of 8)
ELECTRICAL
32 complaints- • My passenger interior dash and glove box trim are melted. I’ve had it checked out by Kia, however they do not see where an origin could have come from. The day i noticed it, my vehicle had been hit on the front right passenger fender. The melting looked to be electrical or caused by a combustion of
- • I was driving down the highway on cruise control going 67 on a 65. The car started revving up and then proceeded to go faster. I turned off the cruise control but its continued to speed up. I stomped on the brake 4 or 5 times with no effect. I rammed into the back of a bus at 110 mph.
- • Dear NHTSA, I am writing to report a serious safety issue with my 2023 Kia Sorento, purchased in February 2023 from Ken Garff Kia Avondale. In July 2023, I began experiencing alarming issues, including flashing lights, dashboard error messages, and malfunctions, despite the vehicle being unused for
“My passenger interior dash and glove box trim are melted. I’ve had it checked out by Kia, however they do not see where an origin could have come from. The day i noticed it, my vehicle had been hit on the front right passenger fender. The melting looked to be electrical or caused by a combustion of ”
— NHTSA complaint filing
When Problems Appear on the 2023 Kia SORENTO
Based on 16 owner complaints that included an odometer reading. Median mileage at time of complaint: 12K miles. Most complaints cluster in the 0-30K miles range.
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred. This vehicle is under 5 years old, so most of the fleet hasn't accumulated high mileage yet — low-mileage peaks reflect fleet age, not necessarily premature failure.
Recalls (3)
Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.
Fix: Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.
High theft risk
Source: NICB Hot Wheels 2025 report + HLDI theft loss studies. Model-year ranking; not all years of this model have identical risk.
Fuel Cost Calculator for 2023 Kia SORENTO
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2023 Kia SORENTO
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Kia SORENTO Service Intervals
Turbo engines (Optima 2.0T, Sorento 2.5T) may benefit from more frequent oil changes.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Kia New-Vehicle Warranty Coverage
10 year powertrain not transferable to subsequent owners
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 178 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: My passenger interior dash and glove box trim are melted. I’ve had it checked out by Kia, however they do not see where an origin could have come from. The day i noticed it, my vehicle had been hit on the front right passenger fender. The melting looked to be electrical or caused by a combustion of
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: was driving down road that was dry with sunshinning. Vehicle Traction control then came on breaks went to the floor and steering wheel started to jerk while the car was still going 55 MPH
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: This vehicle has four drive modes… when in eco mode and pulling onto a road with a steep grade the car lacks power to safely drive. This only happens in eco mode. I have tested 4 times and got the same result. The hesitation lasts for about 3 seconds with that gas pedal fully depressed the vehicle m
Typically appears around 50K miles. Repair cost ~$500
- ☐DRIVER ASSIST/CAMERAS: I have only had the Kia Sorento for a few months and bought it brand new. While driving normally, one of the collision warning indicators came on while switching lanes and then nearly every alarm in the car cycled continuously. These audible and visual alarms were highly distracting to drive with
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 3 recalls have been completed — free at any Kia dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Kia SORENTO — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
At a Glance
- Complaints
- 178
- Recalls
- 3
- Fire reports
- 4
- Crash reports
- 3
- Injury reports
- 5
- Segment avg
- 613
Check a Specific VIN
See recalls for YOUR 2023 Kia SORENTO